Building Your Skills Employee Guide

8/3/2019 Building Your Skills Employee Guide

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BUILDING YOUR SKILLS



Funded by the Government o Canada’s Sector Council Program.

Opinions and interpretations in this pblication are those o the athor and do not necessarily reect those o the Goernment o

Canada.

Copyright © 2011 Canadian Printing Industries Sector Council

CPISC hereby grants yo a non-exclsie, non-transerable right to se this gide solely or yor own internal bsiness prposes.

Yo shall not license, sblicense, sell, resell, transer, assign, distribte or otherwise commercially exploit or make aailable to any

third party the content o this gide in any way. All rights not expressly granted to yo are resered by CPISC and its licensors.

ISBN: 978-1-926766-23-2



BUILDING YOUR SKILLS

WHO WE ARE .....................................................................................................................................1

ACKNOWLEDGEMENTS.................................................................................................................1

CPISC’S PrInt•ready Program .............................................................................................2

Basic Skills ..................................................................................................................................4

Core Skills ..................................................................................................................................4

Operating Skills ......................................................................................................................5

SETTING A NEW STANDARD .......................................................................................................7

Phase I: PLAN ............................................................................................................................8

Phase 2: ASSESS .......................................................................................................................8

Phase 3: MONITOR ..................................................................................................................9

YOuR OPINION MATTERS .............................................................................................................9

uSEuL TERMS ............................................................................................................................. 10

APPENDIX A .................................................................................................... ............................... 14



1 CPISC’S PrInt•ready Program

WHO WE ARE

The Canadian Printing Indstries Sector Concil

(CPISC) is a national orm that collaborates with

printing and graphic commnications indstry

employers, employees, edcators, sppliers and

representaties o goernments to create and

implement innoatie strategies or skills deelopment

and progressie HR management practices. In doing

so, CPISC enables all key players in the printing and

graphic commnications indstry to work together

in partnership to improe the qality o the indstry ’s

crrent and tre workorce.

Throgh the completion o its national Skill Standards

and three watershed reports—the Skills and

Technology Roadmap,Charing Our Course; the HR

Stdy, An Indusry Redefned ; and the Training NeedsAssessment, Bridging he Gaps—CPISC has bilt a

solid ondation and nderstanding o what the

indstry needs. Moing orward, CPISC is bilding

on those ndings and eoling rom a research-

based organization into one that also oers serices,

tools, programs and resorces to maximize the

career potential o eery employee and spport the

indstry’s prosperity.

CPISC has identied or key long-term objecties

in its 2010-2013 Strategic Plan. These objecties

describe the behaiors that the organization wold

like to inence and see exhibited by the indstry in

the coming years. The indstry will become one that:

has skilled workers with transerable skills;•

retains existing workers and recrits new•

workers;

adopts strategic HR management and best•

practices; and

takes coordinated action on common HR•

isses.

To achiee these objecties, CPISC is ocsing on

goals and actiities in or key areas: skills, training,career pathways and HR management, which

incldes proiding timely and inormatie data on the

indstry.

ACKNOWLEDGEMENTS

CPISC wishes to express sincere appreciation to all those who contribted, directly or indirectly, to this project; and

more specically to the members o the Project Working Grop, who proided direction to the project. Made p

o representaties rom printing companies, sppliers, edcators, training instittions and nions, the members o

the Project Working Grop inclded: Gerry ederow (Chair), Mike Drimmie, Lois DPerron, Roger Holmes, Dog

Lewis, Mark Menzies, Je Polley, Tim Trainor and Mike Yez.



SkIllS At WORk: BuILDING YOuR SKILLS 2

Pr•R is CPISC’s p f xcllc i phic cuicis. Pi•r’s bjciv, li

with that o CPISC itsel, is to deelop a skilled workorce with transerable skills. As sch, CPISC’s national Skill

Standards are the ondation o the Pr•R program. These standards were created by indstry and otline

the knowledge and abilities employees need to be sccessl in their occpations. By creating these national

Skill Standards—and deeloping resorces, tools and programs to help companies and employees bild a highly-

skilled workorce—Pr•R is empowering the indstry.

The Pr•R program’s orthcoming Certication and Accreditation components will recognize employees

and edcators who adhere to the national Skill Standards. When companies, edcators and training proiders

se the Pr•R program’s resorces and tools—like the Skill Standards or new Sis a Wor site—they are

creating a skilled workorce to help the indstry prosper. And when employees meet Pr•R standards, they

rank among the most exceptional in the printing and graphic commnications indstry.

PRint•Ready’s skills at WoRkSis a Wor is a site o e tools to help the indstry implement the national Skill Standards in the workplace.

Deeloped with indstry stakeholders, the gides and tools inclded in the Sis a Wor site enable employers

and employees in the indstry to se the Skill Standards on the job to assess skills, identiy gaps and ltimately

deelop an on-the-job training strategy to ensre employees hae the skills they need to thrie. The Sis a Wor

site incldes the ollowing components:

These tools, which hae been deeloped or the indstry by the indstry, strie to ensre that the printing and

graphic commnications sector has skilled workers with transerable skills.

Growing Your Company’s Talent is a gide or

employers that introdces the concept o Skill

Standards and sets ot the ideal process or

sing CPISC’s Skill Standards to assess skill sets,

identiy gaps and establish a plan to ll those

gaps.

Building Your Skills is the companion gide or

employees that introdces the concept o Skill

Standards, the many benets o qaliying to

the standards, and the process to assess skill

sets, identiy gaps and establish a plan to ll

those gaps.

Skills Assessment Checklist presents the

national Skill Standards with a rating scale or

se by sperisors to assess employees’ leels

o competence and employees to condct sel-

assessments. A checklist has been deelopedor each occpation or which national Skill

Standards hae been created.

Pass It On is a gide to implementing on-the-

job training company-wide. It helps acilitate

the transer o knowledge rom peer-to-peer. It

describes methods and best practices by which

experienced, highly skilled sperisors and

co-workers can sere as trainers to indiidalemployees.

Training Tracker is a docment that

enables employers and employees alike to

record ongoing in-hose training and skills

deelopment. A Training Tracker is aailable or

each occpation or which Skill Standards hae

been deeloped.

CPisC’s PRint•Ready PRogRam




READY TO SUCCEED

The printing and graphic commnications indstry needs skilled employees. Specically, the indstry needs

employees who are highly specialized and mlti-talented—employees whose broad range o skills and expertise

extend beyond the traditional bonds o their process areas, and who are able to sole problems, make decisions,

interact with cstomers, collaborate with colleages and operate compters. By contining to learn new skills,

yo can create a career with endless possibilities. The Canadian Printing Indstries Sector Concil’s (CPISC)

national Skill Standards can help. Learn abot the standards, their benets, and the ways in which yo can makethem work or yo and yor organization.

SKILL STANDARDS FOR OUR INDUSTRY

Skill Standards otline the skills and knowledge employees mst possess

to ll specic occpations in the printing and graphic commnications

indstry.

To deelop the standards, CPISC gathered together representaties

rom printing companies, sppliers, nions, and edcation and training

instittions across the conty, and analyzed all o the tasks reqired inprepress, press, bindery, nishing and prodction spport occpations.

These experts determined that employees—like yo—mst demonstrate

three types o skills to scceed in the workplace: basic skills, core skills

and operating skills.




The eight basic skills are essential in eery occpation, in eery indstry. They enable people to nderstand their

responsibilities, and to commnicate, cooperate and problem sole. They are also called enabling skills becase

they make it possible or workers to se and deelop other skills.

Skill BehavIour

Reading Read simple and brie work-related materials to perorm rotine tasks.

Writing Write brie messages sing short or point-orm sentences.

Mathematical skillsComplete basic calclations, apply statistical methods and take

measrements sing a ariety o instrments.

Interactie commnication understand and se standard trade terms and work-related terminology.

Planning and organizingDeelop, set and adjst plans and priorities to achiee maximm

prodctiity.

Decision making Make decisions that inole aried leels o risk and ambigity.

Problem soling Identiy problems and their soltions.

Compter literacyOperate compterized eqipment and se a limited nmber o sotware

programs rotinely.

Core skills coer those elements that comprise a broad-based knowledge o the indstry. or the most part,

these core skills will span mltiple process areas, althogh some may be more releant to a particlar area.

Reqired o all employees, the six core skills are:

SKILL BEHAvIOuR

Teamwork Work collaboratiely with others to achiee organizational goals.

Health and saetyAdhere to health and saety, and enironmental standards, reglations

and policies.

Printing processes Possess a basic nderstanding o the printing indstry.

Workow process and control Monitor and chart the ow o work throgh prodction processes.

Qality assrance

veriy accracy and qality o work to ensre that prodcts meet

expectations.

Client serice Respond to client needs, and proide seasoned adice and added ale.

BASIC SKILLS

CORE SKILLS




Aailable on the CPISC website (www.cpisc-csic.ca), operating skills relate to specic operating nctions within a

process area. A nction is dened as a set o related work actiities organized in either chronological or operational

order that oten ct across occpations. To date, Skill Standards hae been completed or a nmber o occpations

within the printing and graphic commnications indstry. Yo can nd all o them atwww.cpisc-csic.ca. Categorized

by process area, these occpations are:

Prepress:

Prepress Operator•

Color Specialist•

Otpt Specialist•

Press:

Lithographic Sheet-ed Oset Press Operator•

Lithographic Web Oset Press Operator•

lexographic Press Operator•

Digital Press Operator•

Reqires knowledge o:

Internal and external network •

enironments

Operating systems (e.g., PC, Mac)•

ile types and extensions•

Reqires ability to:

Select applications based on task •

use applications, sch as:•

Compression (e.g., compress, span,-

extract, expand)

ile transer (e.g., add acconts,-

connect, transer)

PREPRESS OPERATOR

E.1 Operate prepress computer systems


General operating procedres•

Print processes•

Reqires ability to:

Check cstomer reqirements and•

read and nderstand instrctions and

specications

veriy that materials meet prodction le•

specications—both or qality and in

qantitySchedle a prodctie make-ready plan•

Load paper•

LITHOGRAPHIC WEB OFFSET PRESS OPERATOR

B.1 Follow make-ready checklist

OPERATING SKILLS

Bindery and fnishing:

Bindery Operator•

inishing Operator•

Production support:

Estimator•

Sales Representatie•

CSR/Prodction Coordinator•

Here are examples o operating skills or prepress operators, lithographic web oset press operators, and binderyoperators.




Reqires ability to:

veriy qality o raw materials throghot•

prodction, sch as:Print imperections (e.g., hickeys, color-

ariation, registration, osetting)

Marking-

Adjst machine or qality deects-


Characteristics o the ct, sch as:•

Sqareness- Position-

Types o marks, sch as:•

Clamp-

Oset Press-

BINDERY OPERATOR

C.3 Veriy quality o product throughout production

GET QUALIFIED. GET CERTIFIED.

Yo’re skilled. Yo’re experienced. Yo’re motiated.

And yo’re working in one o the astest-changing,most technologically adanced indstries in Canada.

Why not take adantage o the Skill Standards to take

inentory o yor skills and set new goals or yorsel?

Reiewing the Skill Standards will help yo answer

some o the ollowing qestions:

What is the tre leel o • my skills compared

with the crrent expectations o the printing

and graphic commnications indstry?

What skills mst I deelop in order to improe•

my contribtion, enrich my job, get promoted

and moe my career orward?

What training will best help me bild the skills•I need?

Taking inentory o yor skills can help yo assess yor

strengths and weaknesses, identiy gaps and training

reqirements and, in the long rn, help yo set and

reach yor career goals. Skill Standards might also

gie yo the additional insight yo need to mentor

peers or newly hired employees in a ocsed andpractical way.

Knowing the Skill Standards may also inspire yo to

consider earning certication in the printing and

graphic commnications indstry. To be certied,

yo will need to excel in all core and operational

skills otlined in the national Skill Standards

particlar to yor occpation—een those that

may not necessarily pertain to yor day-to-day job

responsibilities right now.

Yo can qickly check i yo already hae the skills

yo need with the Skills Assessment Checklist —a

orm yo can download yorsel or get rom yor

employer at www.cpisc-csic.ca.




As a member o the Canadian printing indstry yo

know an organization’s sccess relies on the ability

to prodce high qality goods or clients, otenwithin ery tight deadlines, in what has become

an increasingly competitie marketplace. Keeping

qality and serice at the highest possible leel is

essential or companies to remain competitie in the

crrent market. Ensring eery single employee is

perorming to the best o his or her abilities is a key

part o remaining competitie—and that’s a specialty

all on its own.

or yor part, yo are a proessional who has

knowledge and skills that the company ales. Yor

contribtion is welcome, respected and aled.

Yet ors is an indstry in transition. New processes,

new markets, new eqipment and changing

technologies hae sparked a kind o reoltion in

print. The opportnities are many, bt the knowledge

and skills needed to take adantage o them are also

eoling.

SETTING A NEW STANDARD

As a proessional working in the printing and graphic

commnications indstry, yo can see the changes

happening arond yo. Yo may wonder i yorknowledge and skills are enogh to allow yo to keep

bilding yor career. Perhaps yo already know o

areas where yo cold pdate yor skills to be ready

when opportnity knocks.

Skill assessment will be key, and assessment to Skill

Standards will be yor qickest, most practical rote

to proessional deelopment.

Typically, skills assessment alls into three phases o

actiity. As yo work with those in yor company to

plan yor own proessional deelopment, it will help

to know what they are.

PHASE 1

PLan

PHASE 2

aSSeSS

PHASE 3

monItor

e m P L o y e r

Determine where the company’s

bsiness will be coming rom in the

tre, and identiy what skills the

company will need to hae on hand

to do that bsiness well.

Discss yor work and yor

progress, and help identiy any gaps

in yor crrent knowledge and

skills. Create a training plan that lists

all the learning objecties they and

yo think are releant.

Training progress will be

monitored, yo’ll receie eedback

to rther help yo scceed. This

is oten done with a qalied sta

member who, acting as yor Trainer,

helps yo learn on the job.

e m P

L o y e e

Read the Skill Standards applicable

to yor occpation to learn what

yo shold know and be able to

do to contribte to the company’s

sccess.

Ealate yor own work and then

meet with yor employer to talk

abot yor knowledge and skills

and how the company can help yo

improe them. Yo can ask anythingyo want abot how this training

cold help yo in yor career.

While doing training be sre to

ask or help wheneer yo need

it. Staying in close toch with

yor Trainer, yo will be able to

strengthen the knowledge andskills identied in yor training plan

as earning objecives.




PHASE I: PLAN

In the planning phase, yo shold receie a copy o the national Skill Standards or yor occpation. Read the

Standards that apply to yo carelly; they detail the exact skills and knowledge on which yo will be assessed.

Also, obtain a copy o the Skills Assessment Checklist or yor occpation rom yor employer or download it

rom CPISC’s website.

PHASE 2: ASSESS

In this phase, yo will meet to discss yor assessment reslts with yor employer, and to see how yo might

address identied gaps and improe yor contribtion to the organization by rther deeloping yor knowledge

and skills. Here are e things yo shold do.

Mark the date. Yo and yor employer will

schedle a meeting. Pencil in the time and place,and make arrangements to arrie e mintes

early.

Fill out the orm. Leading p to the meeting,

make time to complete the Skills Assessment

Checklist . This orm is tailored to yor

occpation. Consider yor perormance and,

in the ‘Rating’ box next to each skill, score

yorsel. Bear in mind that the rating scale is

rom one to or, with 4–Masery meaning yo

are skilled enogh to teach someone else and

1–None sally meaning yo hae not had the

opportnity to acqire this skill yet.Enjoy the meeting. Speak openly and honestly

abot yor knowledge and skills. Oer yor

employer examples o yor achieements and

the reasons yo rated yorsel as yo did on theSkills Assessment Checklist . Yor employer has

the dty to assess yor knowledge and skills

honestly, and yo hae the opportnity to make

sre he or she is aware o yor opinion too.

Set your goals. Talk to yor employer abot

yor ambitions, his or her expectations o yo,and discss any skills that yor sel-assessment

and reiew sggest yo can improe. using theTraining Tracker , identiy actiities that will

address those gaps, and that best sit yor goals

and learning style. As yo identiy together

the areas in which yo wold like to improe

yor knowledge and skills, set realistic and

measreable perormance targets. Be sre to

talk abot the arios proessional deelopment

opportnities that cold help yo reach yor

goals. These might inclde on-the-job training,

mentoring, job shadowing, and both online and

classroom learning.

Speak your mind. In the Skills Assessment

Checklist orm, yo hae the opportnity to

ensre that yor iew o yor knowledge and

skills is ormally docmented. Pt yor thoghts

down on paper in the Empoyee Commens eld.

When yo’re done, sign the orm to show that

yo hae read and discssed it.




PHASE 3: MONITOR

Yor job in this phase is simply to learn and progress. Be sre to participate in all planned actiities, and work

hard to act on all eedback rom yor employer—whether throgh a trainer, mentor or colleage. Yor employer

or a senior colleage shold track yor progress throgh one o the Training Trackers deeloped specially or

occpations in Canada’s printing and graphic commnications indstry.

Meet with yor employer reglarly as planned to discss yor progress. Speak reely abot actiities that hae

helped yo learn new skills, as well as any challenges that hae arisen since yor reiew.

YOUR OPINION MATTERS

Yo know what yo know, and yo know what yo can do. rom time to time, yo will hae the chance to make

sre yor employer knows too. Eery year, yo will be asked to complete a sel-assessment orm beore yo meet

or a reiew. This sel-assessment gies yo the opportnity to rate yorsel and ensre yor employer hears yor

opinion abot the leel o yor knowledge and skills.

When the time or the reiew comes, yo cold be ealated by yor team leader, trainer, mentor, sperisor or

manager. In any case, it will always be someone amiliar with yor work and who, with yo, is accontable or how

yo perorm on the job. When yo hear their thoghts, yo will hae the chance to comment on yor reiew—

sally toward the end o the meeting. Remember, proessional deelopment is a grop eort and yor opinion

matters. Yor notes and obserations will be respected and regarded as part o the ofcial record o yor meeting.

Once completed, the report o yor ealation is considered condential and will be stored in a secre location.




USEFUL TERMS

Skill:A skill is the ability to do a task. The Standards detail both the skills and knowledge

reqired to perorm specic jobs.

Basic skills:

These skills are essential in eery print-indstry occpation. They enable people to

nderstand their responsibilities, commnicate, cooperate and sole problems. They

are also called enabling skills becase they make it possible or employees to se and

deelop other skills.

Core skills: These skills coer the broad-based knowledge that employees need to scceed in

the printing indstry. Many core skills ct across process areas, althogh some are

especially releant to a particlar process.

Operating skills: These skills relate to specic operating nctions within a printing process area.

Operating unction:A set o related work actiities organized in either chronological or operational order.

nctions are not highly specic job tasks bt rather grops o related actiities that

oten ct across job titles.

Skill development:A three-phase cycle o setting employee-skill expectations, assessing perormance,

and monitoring progress and proiding eedback.

Skill management:A process that identies opportnities or skill improement throgh the se o Skill

Standards, goal setting, monitoring and ealation.

Manager:

The person who is accontable or—and in a position to ealate—a worker’s

perormance. A manager cold be a worker’s team leader, trainer or sperisor. An

employee may hae one manager or operating skills and another or basic and core

skills.

Training:All methods o learning new skills and gaining knowledge, inclding on-the-job

practical training, mentoring, job-shadowing, and web or classroom learning.

Trainer: The person responsible or teaching a worker operating skills. A trainer may be a team

leader, manager or bsiness owner.

Learning plan:A docment that otlines the skills an employee needs to deelop, the person

responsible or oerseeing the employee’s training actiities, and the details o when

and where these actiities will be carried ot.




NOTES



SkIllS At WORk: BuILDING YOuR SKILLS 1414 CPISC’S PrInt•ready Program

APPENDIX ASKILLS ASSESSMENT CHECKLIST SAMPLE




SKILLS aSSeSSment CheCKLISt

PREPRESS OPERATOR

emPLoyee’S name:

Position Title:

Manager’s Name:

revIew PerIod

rom: (month/year)

To: (month/year)




SKILLS ASSESSMENT

use the Rating Chart and Skills List below to rate the leel o knowledge and skills against the indstry deeloped

national Skill Standards.

ratIng Chart

aSSeSSment StePSProfICIenCy

ratIngdeSCrIPtor

1. Description o task and obseration

1 None

2 learning

Employee has no knowledge or experience

Employee is acqiring knowledge and experience

to deelop skills

2. Employee perorms simple elements o the

task

3. Employee perorms the entire task with

coaching and sperision

4. Employee perorms entire task withotsperision 3 Compeen

4 Masery

Employee is able to perorm task withot

sperision

Employee is able to perorm task well enogh to

teach it to someone else

5. Employer ollows p with employee to

obsere task perormance

INSTRUCTIONS This checklist has been designed or se with Building Your Skills.

Please note: This orm has been proided as a sample. Download any o the 12 occpation-specic Skills

Assessment Checklists at www.cpisc-csic.ca.

There are two parts to this orm:Skills Reiew1.

Discssion Smmary2.




BASIC SKILLS

Basic skills are reqired o all employees. Basic skills, essential in all occpations, enable employees to commnicate,

cooperate and sole problems.

defInItIon eXamPLeSProfICIenCy

LeveL

READINGN

o n e

L e a r n i n g

C o m p e t e n t

M a s t e r y

Reading text (print and non-

print media) to nderstand

and comprehend work-

related matters. Locating and

integrating inormation rom

arios sorces to apply to work-

related sitations.

Reads simple and brie work-related materials to perorm rotine tasks.

Reads lengthy texts to extract single or mltiple pieces o simple

inormation.

Reads complex texts to extract and interpret inormation.

Reads actal materials on work-related topics to locate specic details.

WRITINGN

o n e

L e a r n i n g

C o m p e t e n t

M a s t e r y

Commnicating in writing

to ensre inormation and

messages are clear, concise and

easy to nderstand

Writes brie messages sing short or point-orm sentences.

MATHEMATICAL SKILLSN

o n e

L e a r n i n g

C o m p e t e n t

M a s t e r y

Perorming mathematical

calclations. Perorming

measrements sing a ariety o

instrments.

Completes basic calclations.

Takes measrements sing a ariety o instrments.

Completes complex mathematical calclations.

Perorms complex measrements.

Applies statistical methods.

INTERACTIVE COMMUNICATIONN

o n e

L e a r n i n g

C o m p e t e n t

M a s t e r y

Listening to others,

nderstanding and

commnicating in an

eectie manner. Interactie

commnication may be

expressed in other orms or

indiidals with impairments.

Listens and nderstands inormation.

Presents inormation in a clear manner.

uses standard trade terms and work-related terminology.

Commnicates in complex sitations.

Adapts commnication content, style and medim.





LeveL

PLANNING AND ORGANIzATIONN

o n e

L e a r n i n g

C o m p e t e n t

M a s t e r y

Deeloping, setting andadjsting plans and priorities to

achiee maximm prodctiity.

Plans and organizes own actiities.

DECISION MAKINGN

o n e

L e a r n i n g

C o m p e t e n t

M a s t e r y

Making decisions inoling

aried leels o risk and

ambigity.

Makes decisions sing explicit gidelines and procedres.

Makes decisions by interpreting rles and procedres and weighing seeral

actors.

PROBLEM SOLVINGN

o n e

L e a r n i n g

C o

m p e t e n t

M a s t e r y

Identiying problems and their

soltions.

Identies and soles basic problems sing readily aailable inormation.

Identies and soles complex problems that may not hae precedent-based

soltions.

Shares best practices.

COMPUTER LITERACYN

o n e

L e a r n i n g

C o m p e t e n t

M a s t e r y

using compter sotware and

compterized eqipment.

uses a limited nmber o sotware programs rotinely.

Operates compterized eqipment.

uses mltiple sotware programs and compterized eqipment.

Spports others in deeloping compter literacy.




Core skills coer the broad-based knowledge reqired or sccessl employee perormance in the printing and

graphic commnications indstry.


LeveL

TEAMWORKN

o n e

L e a r n i n g

C o m p e t e n t

M a s t e r y

Working collaboratiely with others

to achiee organizational goals.Collaborates with others.

HEALTH AND SAFETYN

o n e

L e a r n i n g

C o m p e t e n t

M a s t e r y

Maintaining a healthy and

sae working enironment

to preent injry and/or loss.

Adhering to health and saety

and enironmental standards,

reglations and policies.

Maintains a healthy and sae working enironment.

Maintains eqipment and deices to ensre saety o sel and others.

ollows saety practices.

ollows saety procedres.

Abides by crrent ederal and proincial saety legislation and

reglations.

PRINTING PROCESSESN

o n e

L e a r n i n g

C o

m p e t e n t

M a s t e r y

Possesses a basic nderstanding o

the printing indstry.

Demonstrates a basic nderstanding o the steps inoled in printing

processes (prepress, press, bindery and nishing).

Demonstrates a basic nderstanding o the printing indstry.

WORKFLOW PROCESS AND CONTROLN

o n e

L e a r n i n g

C o m p e t e n t

M a s t e r y

Monitoring and charting the

ow o work throgh prodction

processes. Managing the

perormance o processes to

achiee optimal reslts.

Adheres to prodction schedles and reqirements.

CORE SKILLS





LeveL

QUALITY ASSURANCEN

o n e

L e a r n i n g

C o m p e t e n t

M a s t e r y

veriying accracy and qality o

work to ensre that prodcts meet

expectations.

veries the qality o materials.

Adheres to established qality standards.

Ensres that eqipment otpts meets standards.

veries prodction accracy and qality.

Proides ongoing constrctie eedback to improe qality o work.

Bilds cltre o qality improement.

CLIENT SERVICEN

o n e

L e a r n i n g

C o m p e t e n t

M a s t e r y

Proiding serice excellence to

internal and/or external clients.

Responds to client needs.

Proides added ale.

Proides seasoned adice.




OPERATING SKILLS

Operating skills relate to specic operating nctions within a process area. A nction is dened as a set o related

work actiities organized in either chronological or operational order that oten ct across occpations.

The ollowing section otlines the operating skills all prepress operators need to do their jobs eectiely.

B. Perform Pre-fLIght oPeratIonS

This task is important becase it helps to:

Ensre that materials are complete and meet the job-order reqirements.•

PROFICIENCY

LEVEL

N o n e

L e a r n i n g

C o m p e t e n t

M a s t e r y

B1. verIfy aCCuraCy and QuaLIty of materIaL ProvIded By CLIent

REQUIRES KNOWLEDGE OF:

a. Mac OS and PC platorms

b. Pre-ight and indstry standard sotware

c. ile specications and standards

d. Desktop pblishing terminology

e. ile naming conentions

. Printing terminology

REQUIRES ABILITY TO:a. veriy les receied against job order

b. Open les sing appropriate sotware

c. veriy that images meet company, indstry and client standards

d. Check that all images and graphics are proided

e. veriy that all reqired onts are accessible, complete and compatible with appropriate applications

. Prodce in-hose proo

g. veriy le characteristics

h. veriy that les hae the appropriate layot and geometry

i. Docment potential prodction isses

j. veriy accracy and qality o work so that prodcts meet expectations

k. Commnicate isses with:

Estimators•

Planners•

Operators•

Prodction spport sta (e.g., cstomer serice representaties, sperisors, managers)•

Sales representaties•




Smmarize the main points o the meeting. Yor employee may also wish to add comments.

MANAGER DISCUSSION SUMMARY & COMMENTS

EMPLOYEE COMMENTS

emPLoyee’S SIgnature:

manager’S SIgnature:

date:

DISCUSSION SUMMARY




NOTES



Canadian Printing Industries Sector Council1110−151 Slater Street

Ottawa, ON K1P 5H3

Web: www.cpisc-csic.ca

Building Your Skills Employee Guide

Documents

Transcript of Building Your Skills Employee Guide