Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a...

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© 2013 Amy Porterfield, Inc. Building Your Nonprofit Email List How to Use Facebook to Attract Quality Emails For Your Nonprofit 1

Transcript of Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a...

Page 1: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

© 2013 Amy Porterfield, Inc.

Building Your Nonprofit Email List How to Use Facebook to Attract

Quality Emails For Your Nonprofit

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Page 2: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

We will start promptly at two minutes after the hour.

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Page 3: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

Resources Page:

bit.ly/nonprofitlistbuilding

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CONFESSION TIME

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Page 5: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

Here’s What You’ll Learn• Learn how to turn a Facebook fan into a quality email address that is

eager to communicate with your nonprofit outside of Facebook

• Find out what you MUST DO before you focus on building your nonprofit email list (this one strategy can skyrocket your donations!)

• Learn how to build easy to implement "Facebook-Focused Mini Campaigns" that will create a steady stream of quality emails on autopilot

• Easy tips (and real-life examples) for creating video content that is sure to grab the attention of your ideal audience on Facebook

• Step-by-step details to create "List Building Facebook Ads" that convert fans into volunteers, supporters and donors -- these ads work even on a tight budget!

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Page 6: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

Let’s Talk List Building• The Good News: A small, but mighty, email list

can produce solid donations for your nonprofit and create strong, genuine relationships with your community.

• The “Not So Good News” . . .

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You’ve Got Mail

• 3 little words we no longer love to hear.

• Now we often dread opening up our inboxes because we know that a flood of new emails will come rushing in - adding even more stress to our day.

• However, we all have those “worth it” emails we almost always open. Why?

✓The content is always good. Never disappoints.✓We are entertained, educated or empowered.✓We want to have a connection with the sender.

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Page 8: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

It Starts With Killer Content

• If you want to grow a list of QUALITY, RAVING FANS who turn into loyal, engaged supporters, start with your content.

• When it comes to content, here’s what you want to ask yourself:

✓What do my supports want to FEEL and EXPERIENCE?✓How can I best deliver this experience?✓What resources do I need to create the content?✓What are the top ways I am going to promote it?

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Page 9: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

You’ve Got Options• The most successful valuable giveaway offers include

Premium Content Giveaways:

✓Newsletter✓Video - story telling with a focus on your mission✓Petitions

• Become a content machine and create new opportunities to collect email addresses often.

• Don’t let that last tip stress you out! Find your groove by figuring out what works for YOU and your audience and from there you can: create.repeat.create.repeat.

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Page 10: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

Don’t Miss An Opportunity to Collect Email Addresses

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The Chicken or the Egg?

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Page 12: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

Facebook Contests Get the Like and the Email Address• Contests are a great way to attract Fans and email addresses -

however you must choose your prize carefully.

• Example: iPads will attract EVERYONE, not your ideal community

• Know what your community will respond to - this will help you attract the right kind of Fans who turn into supports.

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2 Types of Facebook List Building Strategies

Type 1: Indirect

✓ Showing up daily as an authority in your niche and sharing your knowledge.

✓ Letting your Fans go behind the scenes with you - becoming more than just your brand on Facebook.

✓ Answer questions, ask questions, create 1-on-1 conversations publicly

✓ Encourage Fans to listen to your web shows or podcasts, read your latest blog post, etc.

✓ Strategically placed CTAs for likes, shares and comments (Connect more with Fans vs. connect with more Fans)

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Type 2: Direct

✓ Status updates with strong calls to action to your opt-in✓ Video marketing that adds a personal touch✓ Facebook contests that help you acquire email addresses✓ Facebook advertising

2 Types of Facebook List Building Strategies

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Page 18: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

Type 2: Direct

✓ Status updates with strong calls to action to your opt-in✓ Video marketing that adds a personal touch✓ Facebook contests that help you acquire email addresses✓ Facebook advertising

2 Types of Facebook List Building Strategies

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Page 19: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

Facebook Custom Apps

✓ Keeping your Fans inside of Facebook when asking for their name and email may help your conversions.

✓ To use this strategy, you need to create a custom app. I suggest Heyo.com and Shortstack.com.

✓ This strategy only works if you combine it with Facebook Ads.

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Email Generating Facebook Apps

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Email Generating Facebook Apps

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Page 24: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

5 Tips for Creating Video Content That Will Help You Acquire Email Addresses on Facebook

• Video Production: Go pro when you ask for name/email

• Video Script: Write an outline or the actual script a few days in advance. This will allow you deliver the content with ease.

• Video Length: On Facebook, keep it short and to the point.

• Video Content: Answer this - What’s in it for them? (Want to keep their attention until the end? Entertain!)

• Video Platforms: Upload to Facebook (and YouTube) and post to all of your social media platforms!

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Opt-In Ideas To Spark Your Creativity

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Printables

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Free Video

Series

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PDF Goodies

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Premium

Content

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Top List Building Facebook Ads

The most strategic list building Facebook ad strategies include:

✓Promoted Posts (News Feed, Fans and Friends of Fans)

✓Facebook Offers (News Feed, Fans and non-Fans, go directly into personal email accounts)

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Page 31: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

Step-By-Step Promoted Posts Set Up

Create the Post1

Include an Engaging Image2

Pay to Promote3

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Page 32: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

Promoted Posts

• Promoted Posts are status updates where you pay to have them shown to more of your fans and friends of fans.

• Promoted Posts are only shown to a fan once, meaning fans won’t see a specific Promoted Post multiple times in their news feed.

• You must have 100 fans to see this feature on your Page.

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Page 33: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

Step-By-Step Promoted Posts Set Up

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Step-By-Step Promoted Posts Set Up

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When Should I Use Promoted Posts?• When you want to increase REACH, engagement,

acquire email address or increase donations with your FANS only.

• ALWAYS include a call to action if you are going to turn a post into a Promoted Post.

• And don’t forget your image!

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Page 36: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

Step-By-Step Facebook Offers Set Up

Create the Offer1

When the Offer Is Claimed, It’s Sent to the User’s Personal Email2

The Email Includes a Link to Your Opt-In Page3

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Offer Example

600 opt-ins for $40

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Page 40: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

Two-Part Strategy

• First, create the offer

• Next, promote the offer

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Step 1: Create the Offer

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Three Options with Offers• Store only• In Store & Online• Online Only

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Page 43: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

Offer Is Sent By Email

• People who claim the Offer are sent an email

• You can't customize the email, but you can customize the text of the Offer

• Customers either bring the Offer to your local business, or to your website

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Step 2: Promote the Offer

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Page 45: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

How to Use Your Own Email List to Target Facebook Users (Custom Audiences)

• You can now upload your email list to Facebook (CSV or TXT files ) and target your email list audience via Facebook ads.

• You must agree in advance that you have consent and agree to remove a person’s data from the custom audience if they later opt-out of your list.

• To use this feature, you must use the Power Editor and not the usual Facebook ads dashboard.

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Page 48: Building Your Nonprofit Email List€¦ · Here’s What You’ll Learn •Learn how to turn a Facebook fan into a quality email address that is eager to communicate with your nonprofit

Behind the ScenesI started to see my list really start to grow with quality subscribers when I took the following 3 actions:

✓Mindset: I made a mindful decision in 2011 that list growth was going to be my primary focus. Every time I did anything in my business, I asked myself, “How can I use this (content/event/training/interview/blog post) to attract quality subscribers to my list?”

✓Variety: Each quarter I created a new opportunity for people to sign up for my list.

✓ Facebook Specific: I started to experiment with Promoted Posts, custom apps, CTAs in posts, video, etc.

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Facebook-Focused “Mini Campaigns”• These mini-campaigns include a combination of indirect and direct list

building strategies.

• When getting started with them, plan to do one each quarter.

• They can take place for a few days or a few weeks, depending on what you’re promoting, the length of your marketing cycle and your goals.

• The goal: Consistently make a concentrated effort over a specific period of time to offer something of value to fill your email list with quality, interested, engaged users.

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Facebook-Focused “Mini Campaigns”Here’s what a “Email Generating Facebook Mini Campaign” might look like for your business:

✓ Choose a Theme: Choose a focus to build on during your mini-campaign.

✓Offer: Create a “gotta have it” opt-in offer giveaway. Make sure your opt-in page is professional, inviting and branded.

✓ Supporting Content (Indirect): Create blog posts, videos, and images related to your giveaway offer. This will allow you to post “value-add” content to support your promotional efforts.

✓ Promotion (Direct): For a specific period of time regularly post opportunities for your Fans and non-Fans to sign up for your offer.

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