Building the business case for Business Continuity
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Transcript of Building the business case for Business Continuity
Building the business case for Business Continuity
Justin DaveySenior ConsultantCA
60% of companies DO NOT have a basic business continuity plan
Only 6% of companies that suffer a catastrophic data loss survive
Some downtime has a 100% probability – i.e. Human error
Did you know?
Source: Gartner Group, IT Research & Consulting Provider
What Causes Downtime?
Source: Ontrack, Data Availability Service Provider
7%
32%
14%4%
44% Computer Virus
Human Error
Software Malfunction
Site Disaster
Hardware Malfunction
Do you currently know?
> How long your applications can be down before there’s a business impact?
> How much data you can afford to lose before there’s a business impact?
> What would be the hourly cost of downtime to your business?
> How your company actually defines a disaster?
> And how does that definition differ from both the IT and Business aspects?
BUSINESSDRIVERS
> Reduction of downtime (Costs $ & Reputation)
> Compliance
> Maintaining Trust of customers & suppliers
> Growing IT dependance.
DR & Business Continuity
requires input from both
TECHNOLOGYDRIVERS
> Ease of management
> Quick recovery
> Costs within budget
> Scalability
> Compatibility
Business & IT Perspectives
RPO Vs RTO
Balancing Risks & Costs
Failover/CDP
Replication
Disk Staging / VTL
Backup to Tape / Archiving
Mission CriticalTrading Systems/ERP/eMail
Near CriticalApplications/Databases
Important File Systems
Needs ProtectionRecords
Rec
ove
ry T
ime
Ob
ject
ive
Co
st of
Pro
tection
Amount of dataLow Risk High Risk
There will be inhibitors to your plan!
> Executive Management Commitment (Support and involvement).
> Identification of Processes (Ability to identify and detail critical processes and the systems they rely on).
> Technology Issues (Being able to relate business processes back to critical technologies).
> External hosted solutions may be an option but often can be seen as too costly and risky being 'outside our control'
> Lack of alignment between business and IT
Seven Rules of Reliable Data Protection
1. Keep multiple copies of critical data
2. From multiple points in time
3. On different pieces of media
4. In different places
5. Securely
6. Keep track of everything
7. And test regularly
BE FLEXIBLE ABOVE ALL ELSE!
REMEMBER!
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Questions?
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Where to from here?
>Have a think about what’s critical for your organisation from your IT perspective.
>Correlate this with what the business thinks. It will be most likely different!
>Review the needs and look at what the correct technology response would be.
>Walk before you run – it’s easier!
>AND Remember to be flexible!
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Thank you!