Building & Runninga digital branch

david lee king | topeka & shawnee county public library | davidleeking.com

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what’s a digital branch?

The library...only digital

3 Goals:1. all services = physical & digital

2. use the web to build unique stuff

3. to some, it’s the only branch

ask findread watch

listen

how we run the Digital Branch

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The Mechanics

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Theexperience

the team

web dudes

who creates content?

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content on the digital branch

What kindof content?

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decisions

Rob’soffice

[I sit here]

2necessities

1. leaders getting it

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2.public services staff creating the content.

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implementation time!

start with what you have

usability

the popular sitescheck out

full redesign

biggest thingsto remember

Talk to your Customers

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biggest things to remember

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biggest things to remember

improve yourcommunity

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customers first

know your patrons

thank you!

davidleeking.com