Building and Managing a Talented Team - c.ymcdn.com · Talent acquisition Talent development Talent...

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© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited. © 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited. Building and Managing a Talented Team Andy Decker Senior Regional President

Transcript of Building and Managing a Talented Team - c.ymcdn.com · Talent acquisition Talent development Talent...

Page 1: Building and Managing a Talented Team - c.ymcdn.com · Talent acquisition Talent development Talent retention 5 © 2014 Robert Half International Inc. An Equal Opportunity Employer

© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is

the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.

Building and Managing a

Talented Team

Andy Decker

Senior Regional President

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the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.

Building a High-Performing Team

* Perception: It’s easy to find good job candidates

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Building a High-Performing Team

•Reality: 63% of Atlanta CFOs said it’s at least

somewhat challenging to find highly skilled

candidates for professional-level positions today

Source: Robert Half survey of 100 Atlanta CFOs

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Hiring Trends

Candidate shortages

Business growth driving hiring

Companies hiring to meet specific needs

(e..g, compliance, big data)

Employers must act fast

Top candidates receiving multiple job offers

Salaries rising

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Building a High-Performing Team

Talent acquisition

Talent development

Talent retention

5

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Hiring Right: Assess Your Staffing Needs

Fill needs, not vacant desks

Consider current and future requirements

Establish compensation criteria

Create the job description

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8 Signs It’s Time to Hire

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8 Signs It’s Time to Hire

8

#1Growth opportunities

are deferred.

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8 Signs It’s Time to Hire

9

#2You’re growing,

but not rejoicing.

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8 Signs It’s Time to Hire

10

#3Even ace

performers

can’t

keep up.

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8 Signs It’s Time to Hire

11

#4 Overtime is more

frequent.

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8 Signs It’s Time to Hire

12

#5You’re doing your

job – and then some.

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8 Signs It’s Time to Hire

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#6Tardiness and

absenteeism are

rising.

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8 Signs It’s Time to Hire

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#7Mistakes are

multiplying.

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8 Signs It’s Time to Hire

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#8Clients are

complaining.

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Hiring Sources

16

InternalEmployed – active,

passive

Unemployed – active

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Hiring Sources

How will I get the word out?

Is this a confidential search?

Should I conduct a targeted search or broader one?

Where will the people I want to hire learn about the

opportunity?

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Group Activity

Break into small groups

Discuss your top-3 hiring sources

– Why are these the most effective for you?

– What are the potential challenges with these sources?

– How do you overcome these challenges?

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The Hiring Process

Review resumes

Conduct interviews

Check references

Extend an offer

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The Hiring Process

Define process

Involve all relevant stakeholders

Establish criteria for evaluating candidates

Agree on decisive points

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Reviewing Resumes and Online Profiles

Start with a system

Review styles

Read between the lines

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Getting the Most Out of Interviews

Lines of questions

– Technical abilities

– Cultural fit

Alternate types of questions

Taking notes

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Check References

Handle the process yourself

Let the candidate help you

Confirm reference’s ability to evaluate candidate

Verify candidate claims

Don’t jump to conclusions

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The Final Steps

Make an offer

Don’t delay

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Starting Right

Prepare for a counteroffer

Stay in touch

Provide overview of first 30 days

Check in regularly

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Starting Right

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Very effective45%

Somewhat effective

42%

Not very effective

8%

Not effective at all

4%

Don't know1%

Workers were asked, "How effective do you feel your company’s orientation program was in preparing you

for success at your firm?"

Source: Robert Half research

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Managing Employees Today

Motivating employees increasingly important

– Morale

– Productivity

– Retention

Preparing for growth

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Retention Concerns

Employers’ Top Staffing Concerns

Retaining valuable

staff members

Maintaining staff

productivity

Recruiting new

top performers

Improving staff

morale and engagement

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Source: Robert Half research

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Retention Concerns: Why People Quit

Inadequate compensation

Poor relationship with management

Lack of growth potential

Feeling unappreciated

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Retention Concerns: Warning Signs

A noticeable change in attitude

Longer lunch breaks and

frequent absences

Missed deadlines and

increased errors

More professional attire

A drop in productivity

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Improving Retention

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#1Promote

from

within.

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Improving Retention

32

#2Provide professional

development

opportunities.

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Improving Retention

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#3Recognize

outstanding

performance.

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Improving Retention

34

#4 Say ‘thank you.’

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Improving Retention

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#5Offer strong

compensation

packages.

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Group Activity

Break into group discussions

– Which benefits and perks are most valued by employees today?

– How, if at all, has this list changed in the last few years?

– What changes has your firm made to your benefits and perks in

the past few years?

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Questions

37

Building and Managing a

Talented Team

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the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.© 2014 Robert Half International Inc. An Equal Opportunity Employer M/F/D/V. All rights reserved. This material is the confidential property of Robert Half International Inc. Copying or reproducing this material is strictly prohibited.

Building and Managing a

Talented Team

Andy Decker

Senior regional manager