Building and Implementing Balanced Scorecard
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Transcript of Building and Implementing Balanced Scorecard
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Building and Implementing Balanced Scorecard
Key Performance Indicator
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Challenge for Technology Company Management Teams
Rapidly shrinking product cycles Recruiting, retaining and rewarding technology
talent Making and communicating critical product
development decisions Tracking the evolution of customer feature
demands and use models Disruptive, enabling technologies that can
invalidate products or entire business models
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The Logic of Balanced Scorecard Strategic Planning
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Examples of Strategic Themes
Customer-Focused Operational Excellence
Market Driven Technological Excellence
Strategic Partnering
Growth Through Innovation
etc
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Strategy MapsTells a Story of Value Creation
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Continuous ImprovementActions of Objective
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Technology Company MarketKey Characteristics
Disruptive
(which lead to)
Enabling Technology
(which lead to)
New Capabilities
(which lead to)
Evolving Use Models
(which drive)
Shrinking Product Cycles
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Perspective
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Perspective
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Perspective
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Technology Company Strategic Theme
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Nine Steps to Success