The Pathway to Success Sycamoreology Goal 1 – Initiative 11C.
Building a Pathway to Success - SIG
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#SIGfall19 FIS Global Stefanie Capriola Category Manager - Market Data Scanmarket North America Amanda Morrison Director of eSourcing Services Building a Pathway to Success: eSourcing Implementations
Transcript of Building a Pathway to Success - SIG
#SIGfall19
FIS GlobalStefanie CapriolaCategory Manager - Market Data
Scanmarket North AmericaAmanda MorrisonDirector of eSourcing Services
Building a Pathway to Success:
eSourcing Implementations
BUILDING A PATHWAY TO SUCCESS: OUR ESOURCINGIMPLEMENTATION JOURNEYAmanda Branch-Morrison- Scanmarket
Stefanie Capriola- Fidelity National Information Services (FIS)
October 15, 2019
Fidelity National Information Services LLC (FIS)
So what does FIS do?
• We are an international provider of financial services technology and
outsourcing services.
• HQ in Jax, FL with over 55,000 employees world-wide
• Fortune 500 company
• Acquired Worldpay in July 2019
– Merchant Solutions, Capital Market Solutions and Banking Solutions
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Stefanie Capriola Category Manager for
Market Data
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• Founded in 1999, organically grown
• 64 people worldwide
• Offices in US, UK, Germany, Netherlands, and
Denmark
• Clients in more than 85 countries – on our way to
covering at least half of the world!
About me: Director of Sourcing Services
• 8 years with Scanmarket
• Manage the North America client relationships, Implementations and
Consultancy team.
• 2.5 yr old (Anderson) 1 yr old (Fisher) a very patient husband (Brad)
and a surprise coming in April.
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How many of you have successfully
implemented an eSourcing Tool?
Why are we here?
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FIS faced a challenge within its Global Procurement department.
• We were using a clunky and not user friendly contract management system-
“the black hole”
– Sourcing events were all done manually out of the system- think excel and lots of emails!
– Lack of visibility into contract data
• We used a separate project/savings tracking tool that did not integrate with any
other platforms in our organization
• Needed a place for the “Golden Copy”
Our eSourcing Tool Journey
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Be honest with your
Current State and
determine needs
1
Invite multiple tool
providers to the RFI.
Then determine who
to down-select for
RFP
2
After careful
consideration, we
made our decision to
go with Scanmarket
3
Many factors to
consider for proper
implementation
4
Our official Go-live is
this week! Keep it
simple.
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RFPCurrent
StateAward Implementation Go Live
Proper organization
and planning are key
with a dedicated PM
1
Alignment with all
critical parties
2
Where is our data?
Clean up time.
3
Changes in scope are
inevitable
4
Implementation Deep Dive
“In learning you will
teach and in teaching
you will learn” Phil
Collins
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Proprietary & Confidential
Unique Selling Point: Easy!
• Rated “Exceptional” in ease-of-use by leading analysts
• Highest customer satisfaction in the eSourcing industry
• One user runs >250 events per year
• No usernames and passwords needed for suppliers or
stakeholders
Easy to use
• 100% Cloud solutions in 21 languages
• One customer runs >1,000 events per year with NO training
• One customer uses us in more than 25 different countries
Easy to
implement
• 24/5 Quick Call access to sourcing experts
• 85% of Quick Calls are answered within 1 minute, 95% in <5 min
• Fully-managed events available
• Top 5 in Services by leading analyst
Easy to get
expert
support
• Flexible modules & features tailored to your needs and budget
• Easy executive access
• Responsive product development makes enhancements easier
Easy to do
business
with
Scanmarket –Easy & Intuitive
What Did We Learn?
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1. Have a dedicated PM
2. Know your organizations needs- what are you solutioning for?
3. Most of your effort and time should be put into future workflows and data
cleansing
4. Keep it simple
©2019 FIS and/or its subsidiaries. All Rights Reserved. FIS confidential and proprietary information.
#SIGfall19
Presenters
Scanmarket North America
Amanda Morrison
Director of eSourcing Services
FIS Global
Stefanie Capriola
Category Manager - Market Data
#SIGfall19
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