BUILDING A CULTURE OF IDENTITY PROTECTION FOR YOUR EMPLOYEES

Proprietary & Confidential | Slide 1IdentityForce: Protect What Matters Most

Speaker | Donna Parent, SVP, Marketing, IDENTITYFORCE


Welcome! Thank you for Joining!

DONNA PARENTSenior Vice President, Marketing, IdentityForce

Passionate about educating organizations on the risks and threats associated with identity theft, and the value of protecting the identities of individuals, families, and employees

IDENTITYFORCEIdentityForce has roots that span decades in personal security and protection, as for nearly 40 years, the Bearak family has pioneered the Identity Protection Services industry. Steven Bearak has been the CEO since 2006

IdentityForce provides Identity Protection Services for all people, at a competitive price, easily accessible and ready to provide peace of mind and improved quality of life

[email protected]

IdentityForce: Protect What Matters Most Proprietary & Confidential

What’s Your Employees’ Experience?


Evolution of Employee Experience

Your Competitive Advantage• 83% of HR leaders say “employee experience” is either

important or very important to their organization’s success

“Clients do not come first. Employees come first. If you take care of your employees they will take care of your clients.” – Sir Richard Branson


What’s in Your Benefit Wheelhouse?

What Keeps Your Employees Happy

Core Benefits

1. Health Insurance2. Vacation & Paid Time Off3. Pension Plan4. 401k Plan5. Retirement Plan6. Dental Insurance7. Maternity & Paternity Leave8. Sick Days9. Vision Insurance10. Paid Holidays

Progressive Benefit Examples

1. Extended / Paid Parental Leave (FT or PT employees)

2. Company-wide, 2 day soccer tournament

3. Pet Health Insurance4. Wellness Stipend5. Confidential counseling,

work/life services, and legal consultations

6. Onsite carwash, spa, dentist, medical

7. Paid Volunteer Programs


Polling Question #1

Are you currently evaluating progressive-type benefits for your employees?

• Yes, we’re in progress• No, but we plan to shortly• No, we have plenty of benefits• Maybe, if I/our team can get some spare time


Protect What Matters Most | The Reviews are In!

77% of people say they value reviews and ratings from employees at a company, when making a job decision57% of job seekers count benefits among their top

considerations before taking a new job


Employee Physical & Emotional Well-being

A Holistic Approach to Happy Employees• Many traditional benefits take care of physical well-being• Workplaces focus on much of the physical needs of employees

(what they need to do their job)

A new study by Guardian Life Insurance found that concerns over personal finances is the most significant driver of working Americans’ overall well-being, constituting 40% of the insurance company’s Workforce Well-Being Index, and

money is cited as the No. 1 source of stress for a majority of workers


Distractions in the Workplace

Working withoutdisruption• Accounting for

the physical…but what aboutthe emotionalstate?


Excellent Employee Well-being

• Individual productivity rises nearly 20% |Contributors with poor well-being only produce 64% of possible work output, while those with excellent well-being produce a whopping 83%

• Team productivity soars too | Work output increases from 61% to 81% as team well-being goes from poor to excellent

• Job satisfaction doubles with increased well-being | Only 44% of employees with poor well-being say they are satisfied with their jobs, while 89% of those with excellent well-being say the same


The Toll on Your Employees “We’ve heard from victims who actually compare [Identity Theft] to having a disease where they feel that their Identity Theft issues are in remission, but they’re never fully cured. You can think you’ve taken care of it, and then it pops up again a year or so later.”

– Eva Velasquez President & CEO

Employees are Worried It could happen to them…every minute 19 people in the

U.S. are victims Following a data breach, 48% believed their identity

was at risk for years or more 36% of identity theft victims reported moderate or

severe emotional distress 66% of identity theft victims experienced direct

financial losses It can take your employees anywhere from 33 to 600+

hours on average to restore identityWorkplace Impact Decreased productivity from employee(s) because the

only time to fix an ID theft issue is during work hours There are significant potential risks to corporate assets


A “Victimless Crime”?


Identity Theft by the Numbers

Over the past six years, identity thieves have stolen over $107 billion, with $16 billion stolen from 15.4 million U.S. consumers in 2016

Nearly 75% of identity theft victims are between the ages of 20 and 59, the prime working years

The U.S. Department of Justice estimates that 17.6 million people– or a full 7% of those 16 and younger – experienced some form of identity theft in 2014


Example of a Successful Identity Theft Refund Fraud Attempt


My Story…”Victimless Crime?”


Identity Theft In The Workplace


Identity Theft Creeps into Your Workplace

Data Breaches Criminal Practices Leaked Employee InformationW-2 Phishing Scam

• Cybercriminals use various spoofing techniques to disguise an email to make it appear as if it is from an organization executive

• The email is sent to an employee in the payroll or human resources departments, requesting a list of all employees and their Forms W-2

• This scam is sometimes referred to as business email compromise (BEC) or business email spoofing (BES)

"This is one of the most dangerous email phishing scams we’ve seen in a long time. It can result in the large-scale theft of sensitive data that criminals can use to commit various crimes, including filing fraudulent tax returns. We need everyone’s help to turn the tide against this scheme." –John Koskinen, Commissioner


Polling Question #2

Does your organization have a strategy around protecting the personal identity of your employees?

• Yes, we have this in place already• No, but we plan to shortly• No plans


Leaving Your Employees Exposed

Some of the top risks and how to fight back:1. Disgruntled Employees – work with your

InfoSec/IT teams in tandem 2. Careless Employees – formalized security training

as part of on-boarding3. BYOD – what’s your policy?4. Physical Loss of Device – train employees on

complex start-up passwords and procedures on deletion of emails and text messages


Moving From Traditional to Progressive Benefits


Crawl, Walk, Run


In the Meantime…

Start Building Your Culture of Identity Protection TODAY

1. Refresh your employee policies2. Train your employees on security measures3. Avoid oversharing on social media4. Establish telecommuting policy (especially around handling

of confidential info)5. Know how to identify risky employee behavior6. Monitor employee resignations and red flags around

security7. Maximize exit interviews


Top 10 Most Common Threats

1. Social Security Identity Theft2. Financial Identity Theft3. New Account Openings Identity Theft4. Driver's License Identity Theft5. Criminal Identity Theft6. Medical Identity Theft7. Insurance Identity Theft8. Synthetic Identity Theft9. Tax Identity Theft10. Child Identity Theft


Identity Theft Protection for Your Employees

Continuous monitoring to keep credit history and personal information secure.

Early warning system to take action before the damage is done.

Protect online information and keep keystrokes and pin numbers safe.

Fully-managed recovery services and $1 Million identity theft insurance coverage.


Get Started | Building A Culture Of Identity Protection For Your Employees


Protect Your Employees | Getting Started

Check online product reviews Evaluate responsiveness of company Read up on company’s background and continuity of

senior leadership Regulatory and compliance history Understand pricing (voluntary vs. paid)

• Family Plans• Coverage for Children

Open Enrollment vs. Rolling Enrollment Employee On-boarding Ongoing education programs


Evaluate Your Identity Theft Protection Service

What to look for in a service for your employees

1. First, be aware that nothing can prevent identity theft; it’s about protection and proactive alerting

2. Know what the service addresses and what it doesn’t in terms of types of identity theft protection (credit card fraud vs. SSN theft)

3. The Dark Web: Ensure your employees’ personal information is protected

4. Restoration Services: What happens when an employee is a victim of identity theft

5. Education, on-boarding: Support for employees and their families

6. Child Identity Protection: What’s being done?


Polling Question #3

Is Identity Theft Protection an Employee Benefit you would consider? • Yes, as a voluntary benefit• Yes, as a paid benefit• Maybe• No, it’s not something we would explore• We already have it!


What Does Identity Theft ProtectionLook Like?


Security-focused Pioneer


IdentityForce has held a U.S. General Services Administration (GSA) contract since 1995 and was awarded a Blanket Purchase Agreement (BPA) for Identity Protection Services in 2006, 2011, and again in 2015.

Trusted by U.S. Government


Our Product Advantage

Enterprise-strength identity protection for employees

Award-winning child protection free


Reminder!

Don’t Forget | You’ll Need to Finish Setting Up Your Account


Dashboard Overview

Identity Theft Protection for your Employees


Your Identity Protection Partner for Life

100%Recovery Success Rate

98%Customer Retention Rate

95%Customer Satisfaction Rating


Q&A

Contact:[email protected]

IdentityForce: Protect What Matters Most Proprietary & Confidential | Slide 37

Thank You

About IdentityForceFor nearly 40 years, IdentityForce, Inc. has provided best-in-class, highly scalable, award-winning identity theft, privacy, and credit protection solutions to consumers, businesses, and government agencies. A pioneer of identity protection, IdentityForce’s innovation and customer-centric approach has made the company a trusted partner for both organizations and individuals. IdentityForce also provides custom-tailored programs to organizations enabling them to build closer relationships and additional revenue streams. In 2015, the U.S. government awarded IdentityForce elite Tier-One status as an approved provider of identity protection services for data breaches affecting over 21.5 million people. IdentityForce is the only identity protection provider awarded the Parent Tested Parent Approved Seal.

Follow IdentityForce on Twitter, become a fan on Facebook, engage with us on LinkedIn, and join us on Google+. Learn more at www.identityforce.com.

https://twitter.com/IdentityForce

https://www.facebook.com/IdentityForce/

https://www.linkedin.com/company/3094843

https://plus.google.com/+Identityforce

http://www.identityforce.com/

BUILDING A CULTURE OF IDENTITY PROTECTION FOR YOUR EMPLOYEES

Recruiting & HR

Transcript of BUILDING A CULTURE OF IDENTITY PROTECTION FOR YOUR EMPLOYEES