Building A Community Of Individual Supporters

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How To Build A Community of Supporters Presented by Laura Kaufman, Partners in Effective Philanthropy

description

Learn how to build a strong and sustainable base of individual donors for your nonprofit.

Transcript of Building A Community Of Individual Supporters

Page 1: Building A Community Of Individual Supporters

How To Build A Community of Supporters

Presented by Laura Kaufman, Partners in Effective Philanthropy

Page 2: Building A Community Of Individual Supporters

What We Will CoverWho GivesWhy Individuals GiveWhere the Money GoesStages of Individual Donor Work:

PlanningProspect Research Cultivation “The Ask” Stewardship

Staffing An Individual Donor Program

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Who Gives?

Indi-viduals

75%

Bequests8%

Foundations13%

Corporations5%

Total 2009 = $303.75 Billion

Source: Giving USA 2010

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Where the Money Goes:

Religion33%

Education13%Foundations

10%

Human Services9%

Pub/Society Ben8%

Health7%

Arts4%

Intl3%

Environment2% Other

11%

Total $$ Given 2009 = $303.75 Billion

Source: Giving USA 2010

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Why Individuals Give: To Make A Difference

Connection to CauseConnection to Person AskingOthers in their Social Circle

DoOut of GratitudeOut of Duty/ObligationTo Leave a LegacyFor Public RecognitionOut of GuiltFor a Tax BreakBecause They Were AskedBecause They Were Inspired

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Giving Trends Future Giving Plans by Age Segment

Source: Convio, The Next Generation of American Giving, March 2010

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Giving Trends, continued

Source: Convio, The Next Generation ofAmerican Giving, March 2010

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Giving Trends, continuedGiving Channels

Checkout

Mail Gift Shop

Website Event Tribute 3rd Party

Vendor

0

10

20

30

40

50

60

Source: Convio, The Next Generation of American Giving, March 2010

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Stages of Individual Donor Work

Planning

Prospect Research

Cultivation

AskingStewardship

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PlanningQuestions to Ask

What is our fundraising goal? (Based on industry benchmarks & past performance)

Who will we approach?Should we target big, small,

mid-size donors? Longevity?How:

Mail phone Events Face-to-face Social media

When?Who will do the work?

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Typical Donor Plan for $100,000Gift

Range# of gifts needed

# prospects required

Subtotal

Cumulative total

Cumulative %

10,ooo 1 4 10,000 10,000 10%

7500 1 4 7500 17,500 18%

5000 2 8 10,000 27,500 28%

3500 3 12 10,500 38,000 38%

2800 3 12 8400 46,400 46%

2300 5 20 11,500 57,900 58%

2000 7 28 14,000 71,900 72%

1500 7 28 10500 82,400 82%

1000 10 40 10000 92,400 92%

≤ 1000 15 60 7600 100,000 100%

TOTALS 54 216 100,000Source: http://blackbaud.com

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Prospect Research:Where to Find Prospects

Current Donors who can be upgraded

Lapsed DonorsBoard MembersVolunteersStaffClients – current & pastFriends & Family of Board

members, volunteers & clientsPeople who give to sister

organizationsPeople who come to org.

events/programs

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Cultivation

Inform &

Inspire

•Tell prospects about the organization’s work first before asking for money

•If possible, show them the work you do or let them meet someone who has benefitted

Involve

•Connect potential donors to the cause

•Learn all you can about their interests and connect them to part of program that matches their interest

•Communicate regularly, but not excessively to keep potential donors up with your work

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AskingUse different strategies that “feed” each other

The Ask

Events

Mail

Website

Face to Face

Social Media

3rd Party Vendor

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Stewardship

Build Long-term

Support

Send a “Thank

You”

Regular & Timely

Updates

Give Donor Recognitio

n Cultivate Donor as

Ambassador

Plan for Next Steps

in Relationshi

p

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Staffing Your Individual Donor Program• Schedule regular time for planning • Schedule Board & FR Committee

planningPlanning

• Schedule Regular Collection of Prospects

• Schedule time to reach out to prospects

Prospecting

• Plan cultivation strategies• Follow-up on strategy implementationCultivating• Prepare asking materials• Schedule time to ask & support others

askingAsking

• Follow-up on outstanding asks• Plan “moves” for each donor or set of

donorsStewarding

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Building A Community of Supporters

Partners in Effective Philanthropy,

2010

[email protected]

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