3

Build an exciting future with a global

Next Generation Managed Services

Company

& HELP CHANGE THE IT WORLD

A message from the CEOAt NTT Com Managed Services,

we help our customers transform,

meet, and exceed their strategic

business goals.

We understand that the big

differentiator is our people. Our team

is diverse, energetic and talented.

A global network of experts who stay

at the cutting edge of technology

and know the importance of five star

service and how to deliver it.

Our customers expect premium

service. We employ the very best

talent we can find, so that wherever

our customers are in the world they

know they are in the most skillful and

knowledgeable hands.

Our successes are built on the

diverse skills, experiences and inspired

minds of our people, who all operate

within our strong shared values.

We are a global leader in the

managed IT services market

and continue to drive customer

satisfaction and growth

through continual learning and

industry insight.

If you are looking for an organization

that inspires you to grow, learn

and innovate - working with the

cutting edge technologies, we will

welcome you to - join us on our

exhilarating journey.

Damian SkendrovicCHIEF EXECUTIVE OFFICER (CEO)

77

Welcome to next generation IT

NTT Com Managed Services is a

leading ‘next generation’ global

managed services provider,

delivering smart, reliable and

secure IT solutions.

With our headquarters in Barcelona,

we form part of NTT Communications,

a global provider of information and

communications technology solutions,

and part of the Japanese based NTT

Group, a top 100 ranked corporation

in the Fortune Global 500.

Every day, 80 of the world’s Fortune 100

companies put their trust in our technology

services. Flexible and scalable, our solutions

support our customers 24/7. We are

totally focused on guiding and enabling

our customers through their digital

transformation and beyond. Partnering

with them to meet their challenges head-

on while continuously delivering positive

results. Which is why it is important to us

to invest so much focus and investment in

the expertise of our people.

Our engineers lead the way with the very latest technologies

Our people

We truly understand the value of our amazing

people – as a services business, our people are

our differentiator. The success of our company

depends on the dedication, knowledge and

talent of the people within it. From graduates

straight out of university, to massively

experienced technical architects, our people

grow and prosper along with our business.

That is why we have an extensive program and

a full-time manager dedicated to training and

nurturing our technical teams. Our culture is

built on the basic premise that everyone can

grow and develop.

We look to recruit, nurture, train and retain

exceptional people in an extraordinary environment.

We are always seeking out and hiring the best

people with the right skills and specialist knowledge.

But it is their customer-centered attitude that will

make them stand out at the job interview.

We are a winning team with strong shared values

– ownership, leadership and teamwork and respect –

that guides how we do business with our customers,

partners and with each other.

It’s not just what we do, it is how we go about our

business that makes us stand out from the crowd.

Our shared values are the promise we make to each

other and we care passionately about living them in

what we do.

Our customers want people who can see things from

their perspective - and to do this we need to keep

things simple. We are recognized for how we take

ownership, for the way we step up to the challenge

and stay focused on the outcomes. We demonstrate

leadership in everything we do. We pride ourselves

on being totally transparent with our customers

at all times and we have a bond of trust with our

customers. We balance this with a strong focus on

helping our people to develop their skills and be all

that they can.

NTT Com Managed Services are growing fast.

If you want to work in an exciting, challenging and

rewarding environment - why not come and grow

with us. You can help us shape the future of best-in-

class IT customer service?

AS A SERVICES BUSINESS, OUR PEOPLE ARE OUR DIFFERENTIATOR.

HELP TO SHAPE THE FUTURE OF BEST-IN-CLASS IT CUSTOMER SERVICE

11

Our environment

We always look forward

– as an award-winning,

global organization, it’s

pivotal to what we do.

Our culture is built on the

basic premise that everyone

can flourish. When we’re

looking for new recruits to join

us on our journey, we look for

people we can nurture and

train. People who want to

be part of our extraordinary,

diverse culture.

We welcome originality

and we thrive when

presented with a challenge.

An organization is only as

strong as the team members

within it. Therefore, we’re

dedicated to developing and

rewarding our employees.

As a services business, we

understand the value of

our people and we are

proud of them. We know

our achievements are

dependent on the diverse

skills, experiences and

innovative minds of our

employees, so we look

to create an environment

that meets the needs of an

increasingly diverse customer

base and team of innovative

individuals. We believe in two

way communication. Your

feedback helps make us what

we are.

We create outstanding IT

customer service.

Service is our business and

our shared values are about

creating outstanding IT

customer service. Ownership,

leadership, team work,

understanding and respect

are fundamental to the way

we work. They are at the very

heart of how we do business

with our customers, our

partners, and with each other.

To achieve this, we believe

in individuality and fostering

collaboration. Everyone here

has a role to play in our

future. Not everyone is a

leader, but everyone can have

an idea – and a role on our

roadmap. We recognize and

reward performance at

every level.

87% OF EMPLOYEES WOULD RECOMMEND

WORKING AT OUR COMPANY TO A FRIEND

DATA FROM THE LAST

EMPLOYEE SURVEY

1313

Grow with us

The value of knowledge at NTT Com

Managed Services is paramount to

everything we do. This is why we’ve

built a culture to inspire learning and

development. A culture where anything

and everything is possible.

The two key ingredients that enable us to nurture

our employees are engaging technical education and

hands-on experience. These typically take years to

acquire at several educational faculties and differing

job roles. We can offer you the chance to earn this

knowledge and experience all in one place.

Grow with NTT Com University Students at NTT Com University gain practical

experience with the very latest technology,

developing their skillsets alongside technological

advancements coming down the pipeline.

NTT Com University is an exclusive learning platform

which enables our employees to develop their skillset

and advance their careers through a library of

easily-accessible online training modules and

classroom sessions. Its distinguished reputation is

reflected in its achievements. In the past 12 months,

82% of our students passed and obtained official

IT certificates on their first attempt. In our English

language classes, 80% of students ranked our

courses as ‘good’ or ‘very good’.

All our employees’ career and personal development

roadmaps are important to us. We believe in a

work-life balance and set clear expectations from

day one. Our success, after all, is built on the

success of our people.

AT NTT COM UNIVERSITY, WE TRAIN OUR EMPLOYEES FOR AN EXCITING FUTURE

To attract the best people, we need to reward them. We provide a comprehensive

and competitive benefit package for all our employees.

Full-time permanent employees enjoy:

• Medical insurance

• Pension plan

• Sponsored gym membership

• Flexible compensation system

• Company bonus

Your benefits

Barcelona is a vibrant city brimming with

arts and culture – and an important ICT

hub. Located near the Mediterranean Sea,

Barcelona isn’t just architecturally stunning,

it’s also the number one smart city in Spain,

and ranked fourth in Europe*. Its desire

to become an even smarter city is making

Barcelona one of the most attractive places

in the world to not only work in, but also

to live in.

Relocating to Barcelona We welcome job applications from

citizens of all EU member countries.

In some instances, where the role

is a very senior position, we can

even assist with relocating you

to Barcelona.

*Source: European Commission Report

Working & Living in Barcelona

Find out moreIf you’d like to learn more about one

of our roles or about working for

NTT Com Managed Services,

visit our website:

careers.nttcom.ms