BT smartnumbers helps you deliver mobile innovation and reduce costs

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The best mobile experience for business.

Transcript of BT smartnumbers helps you deliver mobile innovation and reduce costs

Page 1: BT smartnumbers helps you deliver mobile innovation and reduce costs

The best mobile experience for business.

Page 2: BT smartnumbers helps you deliver mobile innovation and reduce costs

Introductions…

“A business mobile identity on a virtual SIM card that enables financial enterprises to exceed business objectives around cost control, compliance, collaboration and the customer experience.”

Page 3: BT smartnumbers helps you deliver mobile innovation and reduce costs

Mobile Networks

• BT

• Vodafone

• EE

• O2

• Three

• All MVNO’s

Operating Systems

• iOS

• Android

Applications

• EMM

• MDM

• CRM

• IP clients

Mobile ownership

• Corporate

• Personal

• Loan units

Integrations and compatibilities.

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Significantly reduce mobile spend.

Page 5: BT smartnumbers helps you deliver mobile innovation and reduce costs

Phase out corporate devices and instead enable the business mobile number on personal devices. • CAPex reduction – Up to £500,000.00

Leverage consumer ‘unlimited’ tariffs• eliminate domestic business call charges

Reduce mobile roaming call spend by up to 90% • pay <10p / min when in US, India, China

User rental from £8.25 per month

Compliant mobile voice recording only £10 per user per month. • Unlimited global usage.

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Mobile TCO – Corporate devices or BYOD?

*Estimated pricing for illustrative purposes. *Graph assumes 100% BYOD uptake.*We recommend ‘data roamers’ retain a corporate device + SIM

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Accelerate mobile transformation.

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Enhance the MobileIron strategy

“Why pay for corporate devices, when business mobile numbers can be securely enabled on personal smartphones as a separate identity?”

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Improve the resilience of the mobile estate

Hosted mobile service

Incoming call to mobile

“Eliminate poor mobile reception issues by routing calls to landlines or IP clients for free”

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Optimise investments in fixed line recording

Capture all mobile communications with no latency during the call.

Securely hand off mobile voice and SMS communications to the fixed line recorder using forced TLS.

Enable the same archiving, search and analytics capabilities to mobile communications.

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Enhance the CRM strategy.

Every call, SMS and voicemail automatically appears in the relevant CRM account. No manual input required.

Teams collaborate better.

Sales managers manage better.

Disputes get resolved quicker.

New recruits learn faster.

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One business inbox for everything.

Receive incoming SMS, voicemails and personal mobile recordings in the corporate user email inbox.

Improve team collaboration and client responsiveness by picking up other colleagues’ enquiries when they are unavailable, sick or on annual leave.

Optimise the user experience and maximise investments in email, UC and collaboration tools.

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Optimise call flows. Improve client experience.

Create teams of mobile workers and assign team numbers.

Check availability of colleagues in real time.

Route incoming calls to mobile teams like a hunt group on a phone system.

Employees can log in and out as per company policy or rota.

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Optimise business processes.

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Allocate mobile numbers to new starters in seconds.

Revoke user access in seconds.

Invoke disaster recovery plans via an online portal.

Eliminate mobile calls expense claims processes for BYOD users.

Manage call handling policies from any secure web browser.

Instantly enable compliant mobile voice recording on existing users.

Reducing the corporate mobile footprint results in fewer queries into the helpdesk.

Benefits unique to BT smartnumbers.

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A more efficient and cost effective support model

Operational costswith

smartnumbers/BYODWithout

smartnumbers/corporate

Expenses administrator to process employee work call costs

£0 £25,000

IT administrator to process faulty corporate devices, SIM swaps, tariff changes

£0 £20,000

Facilities helpdesk to support on/off boarding, DR planning

£0 £10,000

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Deployment Strategies.

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One size does not fit all.

Mobility modelWho is liable for payment?

How is device used

Is smartnumbers

compatible

What needs to be done during implementation?

Must I keep my existing corporate airtime contract?

Typical user profile for this model?

COPE BusinessBusiness &

Personal useYes

1)Move business numbers to smartnumbers

Maybe, depends who will be paying

for the SIMExecutives

1)Get new number on the business SIM (for call delivery purposes)

COBO/CYOD BusinessBusiness use

onlyYes

1)Move business numbers to smartnumbers

YesPeople who consume lots of data outside of

the office/home1)Get new number on the business SIM (for call delivery purposes)

BYOD FlexiPersonal &

business useYes

1)Move business numbers to smartnumbers

No

People impacted by FCA, Dodd-Frank,

MiFIDII, Desk based employees, remote

workers and CRM users

1)Cancel corporate mobile contract

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Thank you for your interest

email alex on [email protected] request your free license thatcomes with its own mobile numberto try out for yourself!