BSHD and MCO Data Analyst CSS User Guide...BHSDSTAR BHSD/MCO Data Analyst CSS User Guide Version 1.1...

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BHSDSTAR BHSD/MCO Data Analyst CSS User Guide Version 1.1 BHSD User Guide Page 1 of 11 User Guide-BSHD/MCO CSS Data Analyst Version 1.1 Updated 5/19/2017

Transcript of BSHD and MCO Data Analyst CSS User Guide...BHSDSTAR BHSD/MCO Data Analyst CSS User Guide Version 1.1...

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UserGuide-BSHD/MCOCSSDataAnalyst

Version1.1Updated5/19/2017

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TableofContents1. PurposeandIntroduction....................................................................................................................31.1 Introduction.................................................................................................................................3

2. LogInandAccountSettings................................................................................................................32.1 ToLogIn:.....................................................................................................................................32.2 ToeditProfileSettings:................................................................................................................42.3 ToeditPassword:........................................................................................................................42.4 TocontactBHSDManagementviaEmail:...................................................................................52.5 ToLogout:....................................................................................................................................6

3. ManageAccounts................................................................................................................................63.1 ToAddaNewAccount:...............................................................................................................63.2 ToEditanAccount:......................................................................................................................7

4. FollowUps...........................................................................................................................................74.1 ToTakeActiononaFollowUp:...................................................................................................8

5. Reports................................................................................................................................................85.1 ActivityReport:............................................................................................................................95.2 CallTimeReport:.........................................................................................................................9

6. ExportSurvey.....................................................................................................................................106.1 ExportCallActivityDetail:.........................................................................................................106.2 ExportAdultorFamilySurveys:.................................................................................................11

7. Questions...........................................................................................................................................11

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1. PurposeandIntroduction

1.1 IntroductionThisdocumentdescribesthebasicsofnavigatingintheBHSDSTARCSSmoduleincludingloginandrunningreportsofsurveyresults.

2. LogInandAccountSettings2.1 ToLogIn:

1. Fromthedesktopdouble-clickyourinternetbrowsertolaunch.(Forbestresultswerecommend

GoggleChromebutotherbrowsercanalsobeused.)

2. Enterbhsdstar.org/inthebrowserwindowandpresstheEnterbutton.

3. ClickCSSLoginbutton.4. ClickUsernamefieldandenteryourusername.5. PresstheTabkeyorclickinthePasswordfieldandenteryouruserpassword.6. ClickLoginbutton.

7. CSSDashboardscreenwithSurveyandUserNameisdisplayed.

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Tip:ThisscreencanbeviewedatanytimebyClickingHomeintheupperrightcornerofthescreen.

2.2 ToeditProfileSettings:

1. ClickonyourloggedinNameintheupperrightcorner.2. ClickProfileSettings.

3. Clickthefieldyouwanttoeditandenternewinformation.4. ClickSave.

2.3 ToeditPassword:

1. ClickonyourloggedinNameintheupperrightcorner.

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2. ClickProfileSettings.3. Clickchangepassword.4. Enterlastpassword.5. Enteranewpassword.6. Re-enterthenewpassword.7. ClickSave.

2.4 TocontactBHSDManagementviaEmail:Tip:Neversendaclient’snameinthefreetextsectionoftheemail-refertothembytheirIDnumber.1. ClickonyourloggedinNameintheupperrightcorner.2. ClickContactBHSDManagement.

3. Enteradescriptionoftheproblemorquestion.4. ClicktheClientcheckboxandenterclientIdifthisisrelatedtoaspecificclient.5. ClickSend.

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2.5 ToLogout:

1. ClickonyourloggedinNameintheupperrightcorner.2. ClickLogout.

3. ManageAccountsFromtheHomescreen:

1. ClickManageAccountstab.2. CSSusersaredisplayed.

3.1 ToAddaNewAccount:

1. ClickAddaNewAccount.2. NewUserformisdisplayed.

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3. EnteraTitle(optional).4. EnteraFirstName.5. EnteraLastName.6. EnteraMiddleName(optional).7. EnteraPhonenumber(optional).8. EnteranEmailAccount.9. Profileoptionwillbepre-selected.Nootheroptionsareavailable.10. EnteraUserCode.InstructionsforUserCodearedisplayedtotherightofthescreen.11. SelectaTrainingDate.12. SelectaGroup.13. CheckSpeakSpanishoptioniftheCSSUserspeaksSpanish.14. EnteraPassword.15. Re-TypePassword.16. ClickSave.Youwillneedtosendthenewly-createduserhis/hercredentials.Aftersuccessfullylogginginforthefirsttime,thesystemwillprompttheusertochangehis/herpassword.

3.2 ToEditanAccount:

1. ClickEditnexttothedesiredaccount.2. Editthedesiredfield(s).3. ClickSave.

Youwillneedtonotifytheuserofanychangesmadetohis/heraccount.

4. FollowUps FromtheHomescreen:

1. ClickFollowUpstab.2. Clientswhorequirefollow-upactionaredisplayed.

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4.1 ToTakeActiononaFollowUp:

1. ClickEditnexttodesiredClient.2. SelectanActionfromthedrop-downlist.3. ClickSave.

5. ReportsFromtheHomescreen:

1. ClickReports.2. Reportsscreenisdisplayed.

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5.1 ActivityReport:

1. ClickAgeGroupdrop-downandclickAll,Adult,orCaregiver.2. ClickGetBydrop-downandclickEntityorSurveyor.3. ClickGetReport.4. Reportisdisplayed.

Tip:Youcanrerunthereportwithnewcriteriabyclickingthedrop-downstomakeyourselectionsandthenclickingRunReport.

5.2 CallTimeReport:

1. ClickReports.2. ClickAgeGroupdrop-downandclickAll,Adult,orCaregiver.3. ClickGetReport.4. Reportisdisplayed.

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Tip:Youcanrerunthereportwithnewcriteriabyclickingthedrop-downtomakeyourselectionandthenclickingRunReport.

6. ExportSurvey

FromtheHomescreen:

1. ClickExports.2. Exportscreenisdisplayed.

6.1 ExportCallActivityDetail:

1. ClickAgeGroupdrop-downandclickAll,Adult,orCaregiver.2. ClickExport.

3. Systemdisplaysdownloadwindow.

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4. ClickOpenorSave.

6.2 ExportAdultorFamilySurveys:

1. ClickExport.

2. Systemdisplaysdownloadwindow.3. ClickOpenorSave.

7. [email protected].