Brandon J Brooks3117 Dill Avenue Richmond, VA 23222 (540) 214-8351 brandonbrooks219@yahoo.com

Professional ProfileInformation Systems Management graduate desires to apply knowledge and acquired skills toward a technology position. Personable leader with a unique combination of technical and communication skills. Two years of help desk support experience. Seven years of customer service experience. Desires to apply knowledge and acquired skills toward an Information technology position.

EducationB. S. in Information Systems Management, December 2014 Bridgewater College, Bridgewater, VA

Related Courses: Data Communications Database Management Software Engineering Scripting Languages Organizational Management Conflict Transformation Management Science Human Resources Management Professional Ethics Group Processes Organizational Communication

Projects and Research: Conducted interview with an IT expert of a distribution center regarding the center’s security system Constructed a requirements definition document for prospective mobile phone application Developed a database for a different prospective mobile phone application using MySQL Completed research detailing business practices and customs in various countries Planned, organized, and led a number of team building exercises in class Developed a comparison model detailing the differences in Organizational Culture in major companies Wrote a research paper detailing the leadership practices of business professionals

Technology: MySQL Workbench Python HTML Microsoft Office Adobe Photoshop and Illustrator Linux GitHub (Online Collaborative Repository)

Career Related ExperienceComputer Technician IT Department, Bridgewater College 9/2013 – 12/2014

Diagnosed and solved computer and network-related issues. Replaced laptop/desktop hardware and software components. Replaced screens, keyboards, hard drives, cooling fans, disk drives and speakers in laptop computers. Ran diagnostic tests to determine problems. Moved and installed computers into staff offices. Installed networking devices into buildings. Diagnosed periphery equipment and replaced printers and projectors. Learned configurations of wiring closets. Communicated directly with students, parents, and staff via telephone, email, and in-person to explain issues and possible solutions. Overviewed buildings while first-year students moved in and helped with their network and cable television needs.

Collegiate AssociationsPromotions and Social Media Manager Black Student Association 9/2011 – 12/2014

Promotions Manager and Social Media Communications Member. Committee Chair who planned promotion strategies for organization’s events. Organized committee to create flyer designs, promote events via social media sites, circulate event information, and design innovative promotion strategies. Strategic planning in advance and promoting events early and often proved a successful model Executive board member position honed teamwork, communication, and conflict transformation skills

Treasurer Association for Computing Machinery 3/2013 – 12/2014

Points of Interest Personable, comfortable in front of groups, and dependable when working with teams Welcomes constructive criticism Basic understanding of Spanish Advanced diploma from Open High School in Richmond, VA June 2010 Volunteer for The Men of Barton Heights Youth Organization for working with at-risk youth