BriteCon2015 - Intro Presentation
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2
BriteCore Clients
3USA Map of Clients
40 Clients in 18 States
6 23 40
Number of Clients
2010 2012 2015
4
40 Clientsin 18 states
5USA Map of Clients
40 Clients in 18 States
4 10 38
Number of States
2010 2012 2015
+ Canada
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Writing In38 states + Canada
7New to the Community
October 2014 - October 2015
Undisclosed Client Johnston, Rhode Island
Union Mutual Piedmont, Oklahoma
Farmers Fire York, Pennsylvania
Augusta Mutual Staunton, Virginia
American Farmers & Ranchers Oklahoma City, Oklahoma
Farmers Union Cleveland, Tennessee
Westminster Owings Mills, Maryland
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Recently LiveState National Fire
Century Mutual Insurance Company
Genesee: Standard Fire, Farmowners, BOP
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BriteCore News
New This YearIWS Employees
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AbbyGeo
SeanJames
Brad
Hannah
New This YearIWS Employees
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Tyler
Matt
Steven
Will
Thomas
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BriteNews
Transition to Blackman Completed
Moved Out of Underground (100% Cloud)
BriteCore Quarterly Development Updates
AWS ReInvent for Staff Training
Presentations for NAMIC, PAMIC, MAMIC, NCAMIC
Automated Google Docs for Financial Reporting
13Client Dev Program
Recently Launched
Expand the BriteCore PlatformBuild extensions, bolt ons, integrations, and customized screens.
Generate RevenuePickup funded development from
other carriers to generate revenue.
Customize BriteCoreDevelopers can focus on solving problems or reaching goals specific to your business without using resources otherwise dedicated to improving the core platform.
Ability to Solve Internal IssuesClients are able to solve their own
issues internally without IWS.
Increase CapacityMore developers are contributing code to the community platform.
14Client Dev Program
Recently Launched
Access BriteCore as a service through the public API to create extensions, boltons, integrations, and custom screens.
Public API V2 (Platform)
Utilize dedicated developers to submit changes directly into BriteCore’s source code.
Community Source Code
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Notable PRsFarmers Fire: Increased Rating Speed
Baldwin Mutual: Print Manager
AFR: Added Claims Supervisor01
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TogglReal-Time Tracking
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Real-Time Tracking
Measures Productivity and Billing
Promotes Efficiency and Organization
DockerDocker allows you to package an application with all of its
dependencies into a standardized unit for software development.
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VS
SlackReal-Time Messaging
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Team Conversations in ChannelsOrganize your conversations in open channels
for projects, topics, and teams.
Centralized Location for MessagesConnect all the tools you use to Slack and avoid
all that constant switching between apps.
Search Your Entire ArchiveEverything is automatically indexed and archived so info is at your fingertips whenever you want it.
Goes Wherever You GoNative apps for iOS and Android, whatever you
do one device is reflected everywhere.
LeanKitWorkflow Application 19
Increases project delivery success lean practices.
Built for LeanHelps optimize your
workflow by removing process waste.
Continuous ImprovementHarnesses preference for consuming info visually.
Visual Management
Adapts to mirror your team’s unique process.
Unparalleled FlexibilityEasily scales to support
projects, teams and locations.
Enterprise ScalabilityLean metrics and reports
to measure workflow.
Lean Metrics
Vendor IntegrationsNew and In Progress
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Payments Pro ClassesReports
Loss HistoryLexisNexisReliable Reports
ISO Protection Classes
Primoris
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Notable Stats
BriteStats2015 Accomplishments
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Moved Into New Carrier Band
$100m+ DWP
BriteStats2015 Accomplishments
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Files Changed
1,289
BriteStats2015 Accomplishments
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94,137Insertions (+)
BriteStats2015 Accomplishments
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56,177Deletions (-)
BriteStats2015 Accomplishments
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2,127Integration Tests
+513
BriteStats2015 Accomplishments
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Unit Tests
3,304+1,119
BriteStats2015 Accomplishments
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Automated Test Assertions
5,431
BriteStats2015 Accomplishments
29
468Policy Type Count
BriteStats2015 Accomplishments
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$125,000Recurring Revenue (6 Clients)
BriteStats2015 Accomplishments
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$2,400,000Recurring Revenue for All Clients
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Organized by Type
FeaturesNew
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QuotingNew Features
Quoting (9)Changes Completed in 2015
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Ability to set BriteQuote’s Default to Always Expand Items In Builder
Ability to Hide Schedules on Quote / Show Schedules on Application
Alert Users to Attach Billing Schedule Pay Form
Default BriteQuote to Submit Applications Bound3
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1
4
Quoting (9)Changes Completed in 2015
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FNOL Disclaimer - Claim Must Be Submitted
Ability to Quote Changes Internally Without Using BritQuote
Added System Generated Notes for Mortgagee Changes
Ability to Add Pop-Up Messages to Billing Schedules in BriteQuote
Restrict Application Submissions Based on Credit Score
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ContactsNew Features
ContactsChanges Completed in 2015
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New Vendor Number / Identification Number for Contacts > Roles
Termination Improvements Prevent Terminated Contacts from Logging In
Direct Claim Emails to Specific Address(es)3
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1
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Ability to Store Latitude and Longitude Coordinates for All Contact Addresses
ContactsChanges Completed in 2015
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New Agent Termination Reason Added to Terminated Contacts
New V2 API Function Allowed Farmers Fire to Import Contacts from System
Submitted Applications Now Listed in the Policies Section of the Contact
Default BriteQuote to Submit Applications Bound
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8 Attach Agents to Multiple Agencies
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ClaimsNew Features
Claims (6)Changes Completed in 2015
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Ability to Assign A Supervisor to a Claim (AFRMIC)
Ability to File a Claim From the Agent Portal & Property Loss Notice
Claim Payments Queue. Allows Users to Mark Claims Payments as Exported
QuickBooks Account Breakdown For Legal, Loss, Adjusting
Logic Validation for “Number of Years After Inception” in Changes to Inception
System Test Added to Validate Integrity of “Coverages Filed Against”
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PoliciesNew Features
Policies (22)Changes Completed in 2015
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Credits and Debits Across Terms Part I Released
Shortcuts and Defaults Added to Daily Cash Receipts Screen
Added Payment Confirmation Numbers to Secure Checkout
Added Lines Effective Date Reminder to Policy View3
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1
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Policies (22)Changes Completed in 2015
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Rate and Save Efficiencies Released in Phases
Added Poor Payment History Tag that Limits Billing Schedules on Renewal
Updated Search Index for Future Revisions to Return Policies
Restrictions Enforced When Users Rewrite Policies in the Past
Warning Popup for Editing Versus Replacing Contacts on Policies
Ability to Combine Return Premiums and Issue Checks for “Today”
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Policies (22)Changes Completed in 2015
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Added Policy Type Mapping for Persistent Builder
Ability to Create Category Option Level Mapping Using Persistent Builder
Added New Fields to the Insured Disclosure for Data Collection
Created Lines Effective Date vs Live Date Warning Popup
Improved Search Functionality for Return Premium Transfers
Changed Write Off Premium Warning Popup to Display Currently Due
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Policies (22)Changes Completed in 2015
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Zip Code validations for named insureds on Secure Checkout
More Intelligent Limit Matching in Persistent Builder
Ability to Commit Endorsements w/ "New Policy" Line Items Attached
Added Loss Amount and Loss Cause to the Property/Risks tabs
Hide Green Plus Sign When Out of Sublines in Builder19
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Hide Green Plus Sign When Out of Line Items in Builder
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LinesNew Features
Lines (19)Changes Completed in 2015
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Allow Sublines to be Mandatory; automatically added to policies and non-removable.
Lines Evaluations Using Python Code Faster, More Efficient to Rate
Option to Never Display Categories in BriteQuote
Override Deductible Box when Deductible is $0.003
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1
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Lines (19)Changes Completed in 2015
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Line Item Category Modifications Now Update UW Rules
Remove Leading Whitespace for Category Options
Add an Option for Categories to Be Completely Hidden from BriteQuote
Do Not Display Items without Information Under Rating on Dec
Prevent Infinite Loops in Underwriting Rules
Add State Abbreviation to Policy Type Dropdown in Underwriting Rules
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Lines (19)Changes Completed in 2015
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Added System Tag Interface to Line Item Page
Ability to Hide / Show Builder Items Even When in Conflict with PB
Updated Page Display When Sorting by Sub-Line Column in System Tags
Updated Line Item Display on Decs for Consistency
Updated Text in Lines to Improve Consistency
Loss Payee Improvements: Decs, Dropdown in Builder, Number in Lines
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Lines (19)Changes Completed in 2015
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Added Drag and Drop Rate Chain Sorting to Lines Interface
Hide Schedules When Status of an Unsubmitted Policy is Quote
Do Not Automatically Drop Mandatory Coverages on Renewal 19
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SettingsNew Features
Settings (15)Changes Completed in 2015
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Vendor Tag Rewrite > Converted to Search-Based System Tagging
Refactored BriteCore Permissions Using Specific Page URLs
Require Permission Before Pulling Credit Score (Warning Popup)
Extended System Tags to Policies, Claims, and Contacts3
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1
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Settings (15)Changes Completed in 2015
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iiX Credit Report Logic Warns Users When to Pull New Report
Ability to Receive Copies of Emails Sent to Agencies
Ability for Carriers to Never Cancel a Policy Flat in BriteCore
Ability for Carriers to Restrict Business by Zip Code
New Initial Payment Exclusion Requires Manual Payment Reason
Ability for Carriers to Restrict Business by County
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Settings (15)Changes Completed in 2015
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Ability to Disallow Mid-Term Billing Schedule Changes
Ability to Limit Billing Schedules by Policy State
Making Mortgagee Types a Setting to Increase Flexibility
Permission to Hide Loss History Button From Agents
Added New Email Type to Admin Alerts Setting to CC Emails to Agents that Contain Deliverable Attachments
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DeliverablesNew Features
Deliverables (14)Changes Completed in 2015
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Added Loss Payee Addresses to Declarations
Show Scheduled Items Under the Rating Section
Adverse Action Notification Required
Added System Tags to Custom Deliverables > Jinja Templates3
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1
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Added Loss Amount and Loss Cause to the Policy Application Deliverable
Ability to Customize Policy Wide Section of Declarations
Items on Decs Now Display in the Same Order as Lines
Insurance Notification: Allow Jinja Custom Docs to See Recipients 7
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5
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Deliverables (14)Changes Completed in 2015
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Split Notice of Cancellation and Refusal to Renew into 2 deliverables
Add Policy Wide Section to Declarations
Hide Print with Renewal and Print with Dec Options for Claims Deliverable
New Custom Deliverable and Dec Printing Options (Initial / Renewal)
Enhance Custom Deliverable Input Through Jinja
Prevent Certain Items from Printing in Rating Information Section
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AttachmentsNew Features
Attachments (4)Changes Completed in 2015
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Automatically download Reliable Reports' Inspection PDFs to BriteCore
Separate Deliverables by Recipient then Group by Type
Display Attachment Dates Added in Local Time
Mark future invoices as deleted when a policy is canceled3
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1
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NotesNew Features
Notes Rewrite61
01
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Selectize Email Searching Updated search capabilities and auto-fills email addresses from Contacts for alerts.
Inline Editing Creating and editing notes will no longer generate a separate window. Users will type directly in the note.
Infinity Scrolling Loads the next set of notes automatically when users approach the end of the page.
Knockout JS Updated, user-friendly interface elements.
New Notes Screen
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SecurityNew Features
Security (10)Changes Completed in 2015
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Moved to IAM Roles (No Longer Using Login Keys)
Moved BriteCore to a Virtual Private Cloud (VPC)
More In-Depth SOC Audit with No Exceptions Noted for Audit Period
Maintaining an A+ Rating with Qualsys SSL Labs Testing3
2
1
4
Security (10)Changes Completed in 2015
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Now Logging User and Remote IP Upon Logging into the System
Enabled Encryption in All Places of BriteCore That Deal with S3
Enhance Authentication and Logging to the Shell (Internal)
Ability to Obfuscate Data Script For Demo S’Mores (Internal)
Multi-Factor Authentication for BriteCore and All Internal Tools
Cycling Default britecore.cfg Credentials to Mitigate Risks
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VendorsNew Features
VendorsChanges Completed in 2015
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Completed New File Layout for InsVista
Generate Mutual Boiler Re CSV Files Automatically
Integrated Microsoft Dynamics Commissions XML
Integrated MS Dynamics Claim Payments XML
LexisNexis Integrations
Halifax Protection Class Conversion
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2
1
6
5
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VendorsChanges Completed in 2015
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NxTech Move to SuperCluster for Easy Moving of Reports
Created a Tool to Update Protection Classes > Fire Districts
Created MBR Vendor Shell Tool to Generate Files
Added NxTech Leader Upload Setting
Add Shell Tool to Generate HSB Files
Updated ISO File > Up to S3 From Shell
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VendorsChanges Completed in 2015
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Update Nxtech to Send Files via SuperCluster
Update NxTech Upload File Using EIP
Enforce A-Plus Data Requirements by Filtering Claims Data
Exclude 'Do Not Print or Email' Files From ImageRight
Built Nxtech CLI Tool
Added New Vendor Shell Tool for ImageRight
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InterfaceNew Features
Interface (11)Changes Completed in 2015
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Responsive DesignWe migrated all header icons from graphics to flat icons.
Mobile FirstSpeeds up loading time, creating a snappier mobile experience.
Flat DesignStarted following the trend so our software continues to look modern and icons can be rendered as a font.
Interface (11)Changes Completed in 2015
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Modernize Header Site-WideRemove all image files and moved everything to
icon fonts and Made images retina-ready.
Change Pop-ups to Yes / NoChanged BriteCore pop-ups from OK/Cancel to
Yes/No for consistency and usability.
Clarified Oops! Error MessagingChanged Oops! error message to make it more
clear for when to create a ticket.
Logo Text OverflowNative apps for iOS and Android, whatever you
do one device is reflected everywhere.
Jack Silver
Interface (11)Changes Completed in 2015
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BriteCore UI UpdatesChanges to global CSS components to improve
mobile viewing of BriteCore.
Knockout Extensions Extends the current KO example to be a hub for
all extensions, bindings, and validations.
Datepicker For MobileMultiple date pickers can be opened.
Jack Silver
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EfficiencyNew Features
Efficiency (24)Changes Completed in 2015
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Move PR tool from Trac to Leankit
Replaced RDS Geography Source with DSTK Source
Testing Code Overhaul for Jenkins and Docker
Increasing Page Speed - Step 1
Added Passthrough to View Attachments in S'Mores
Created Super-Admin Flag for Non IWS Employees (Client Devs)
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Efficiency (24)Changes Completed in 2015
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JWT Authentication for New Frontend / Others Can Use Token for API Calls
Adding Setproctitle for Gunicorn Worker Names
Created New API Calls in BriteCore for Print Software
Updates to Tests to Mitigate Points of Failure in BriteCore
Script to Troubleshoot Decs that Need to Be Updated
copy-db Improvements
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Efficiency (24)Changes Completed in 2015
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Added Contacts API Functions for BriteCore
Added make_new_revision to Policy Shell for Larger Revisions
Replace Data Integrity Project with System Tests
New Column for Categories Increases Efficiency for Multiple URL Overrides
Made Database Copying Platform Universal > bootstrap.py for S'mores.
Add System Tag Inputs to Popup Refactor SystemTags js for Reuse
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Efficiency (24)Changes Completed in 2015
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Added New Tests for Accounts Receivable Currently Due
Added New Tests for Accounts Receivable Currently Due
Upgrade Knockout to 3.3.0
Default Authorized By on OOPs so Clients Can Comment
Wipe dir if PR > Help Testing Environment Stay Built
Archive Premium Records > Reduce the Overall Size Dramatically
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DevOpsNew Features
DevOps (6)Changes Completed in 2015
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Big Mac and DevBrite Tools
MySQL 5.6 Prep for Aurora
Premium Records Building in Parallel
DevBrite
DevOps (6)Changes Completed in 2015
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Added a Nightly DF Cache Build into Daycron & Monthcron
Updated get_df_cache to Support gzipped Multi CSV
Data Frame Generation and Retrieval from S3
SuperCluster
DevOps (6)Changes Completed in 2015
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Implemented New Celery
Data Frame Cache Purge Upon Rebuilding
Move Celery to private DNS rather than public DNS
SuperCluster
DevOps (6)Changes Completed in 2015
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Upgraded to Ubuntu 14.04 LTS on all BriteCore servers
BriteData now streaming information directly from S3 for better performance
Converted internal services from Puppet to Salt - BriteCore servers coming soon
Upgrades
DevOps (6)Changes Completed in 2015
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Redis Cache Manager > Pulling Less from RDS
Chunking Premium Records to Increase Speed
Implement Docker Development Environment
Upgrades
DevOps (6)Changes Completed in 2015
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DevOps SuperCluster Cloud Watch Logging
Use Gulp to minify Static Files to Reduce Bandwidth & Number of Requests
Upgrade Pandas Version from 0.12 to 0.15 to 0.16.1
Upgrades
DevOps (6)Changes Completed in 2015
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Improve PIP > Speeds up builds from 40 minutes to about 1 minute
Merge Monthcron into Daycron
Docker Webserver Updates & Config Settings to Use Less Memory
Upgrades
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BriteDataNew Features
BriteDataChanges Completed in 2015
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“Design the Template” tab for Custom Reports
Prepared Data Frame for Accounting Data > Account Balance Report
Report Sharing, Click to Add Data, and Policyholder Data Added
Enhanced Date Filters, Snipets, Text Editor, Help, and Auto-Run Times 3
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1
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BriteDataChanges Completed in 2015
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Added Ability to Target a Column in the Conditional Fill
Automatically Save Progress on a Report Every 60 Seconds
Set the Default of the Report Type to XLS and Fixed Boolean Types
Added Validation to the Report Name to Ensure Reports Run Correctly
Options to Run With Month-End Jobs, Copy Reports, Lock Reports
BriteData Now Has Its Own Tab and Displays Only when BriteData is On
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BriteDataChanges Completed in 2015
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Run "Point-In-Time" Item-Level Reports as of Today
Ability to Order Custom Reports By Name with Unique Name Enforcement
Removed All references to Dual Masthead Report, Replaced BriteData
Added the Ability to Hide Item Questions and Computed Columns
Guaranteed Type Casting on Producer/Agency Number & Commission Rate
Ability to Download/Upload Reports and Combine Fill with Value or olumn on Conditional Fills
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BriteDataChanges Completed in 2015
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Expand BriteData Auto-Run Times, Files Types, and Templating
Adding New Columns with Ability to Pull Agency Data as a Factless-Table
BriteData Enhancements for Outbound Vendors with Exports Options
Available Report Types: XLS, CSV, PDF, HTML, TXT, and XML
Created New Underwriters Performance Report Using BriteData
Include Item Info in Claims DF with Ability to Group Claim Payments by Items
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BriteDataChanges Completed in 2015
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Created BriteData Mapping Rule and Fields
Removed Data Warehouse and Custom Queries from Interface
Added Date Filter Rules with Computed Date Columns
Omit 'Pending, Unsubmitted' Status for Open Loss & Claims by Loss Reports
Ensured One Click on 'Email Report' Button to Reduce Duplicates
Added Agency Number to Commission Statements
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BriteDataChanges Completed in 2015
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Created a Tool for Detecting Old / Unused xls.py Reports
Open “All Policyholders” and Credit Report Data to BriteData
Updated Payoff Amounts Report > Target Columns in Filters
Enhancements to Aged Accounts Receivable Reports
Stand Alone DF Building > Opens Up Concurrent DF Builds
Added a Field to BriteData That Allows the User to Define a Constant Start Date
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BriteDataChanges Completed in 2015
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Excluded "Closed, Reinsurance Recovery" from Open Loss Report
Renamed coverageId and lineItemId in Losses Incurred for Consistency
Link Policies to Credit Report to concatenate Policy Numbers on Group By
Ordered Agency Experience by Line Name
Premium Written Over A Date Range Excludes Policy Status of Archived
Improved Credits on Canceled Policies customizable through BriteData
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BriteDataChanges Completed in 2015
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Non Pay Balance on Policies > status and the amount due
Hartford Steam Boiler Report for Eastern (BriteData)
Moved United Frontier’s Reports to BriteData
Spriska Report > Needed Columns Added Using BriteData
CFM > Inforce Report Different From One Day to Next
FC Contingent Commissions > Add Multiple Date-Ranges for Data Selection
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PrintingNew Features
PrintingChanges Completed in 2015
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Deployed Titanium Blizzard Print Service and Replaced Old Printers
Prints Using Any Windows Machine
GUI Printing Interface
Titanium Blizzard
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Road MapQueued Features
BriteCore Road MapQueued Features
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Auto Development
BriteCore UI 3.0
Multi-State Policies
Large Risk Schedules
Public API Version 2
BriteData Expansion
Meet Our TeamIWS Employees
99
CEO & Co-Founder [email protected]
Phil Reynolds
CIO & Co-Founder [email protected]
Chris Reynolds
Manager Sales &Support [email protected]
Mark Hudson
Manager Sales &Support [email protected]
Rob Ogle
Meet Our TeamIWS Employees
100
Senior Content Analyst [email protected]
Elizabeth Schuler
Project Manager [email protected]
Justin Cimino
Senior Account Executive [email protected]
Daniel Wilhite
Client Services Specialist [email protected]
Abby Stegeman
Meet Our TeamIWS Employees
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Sales & Marketing [email protected]
Chastin Reynolds
Content Analyst II [email protected]
Susan Marker
Executive Assistant [email protected]
Hannah Hill
Administrative Assistant [email protected]
James Green
Meet Our TeamIWS Employees
102
Senior Software Engineer [email protected]
Amanda Quint
Director of Development [email protected]
Ben Hayden
Director of Engineering [email protected]
Scott Blevins
Senior Software Engineer [email protected]
Myles Loffler
Meet Our TeamIWS Employees
103
Software Engineer II [email protected]
Jacob Foster
DevOps Coordinator [email protected]
Matt Thompson
Junior Software Engineer [email protected]
Geo Roa
Software Engineer I [email protected]
Brad Rice
Meet Our TeamIWS Employees
104
Software Engineer Intern [email protected]
Matt Shaffer
Software Engineer II [email protected]
Lee Hicks
Junior Software Engineer [email protected]
Sean Porter
Software Engineer I [email protected]
m
Daniel Hebrink
Meet Our TeamIWS Employees
105
Software Engineer II [email protected]
Tyler Mey
Junior Software Engineer [email protected]
Thomas Johns
Junior Software Engineer [email protected]
Stephen Biston
UI/UX Specialist [email protected]
Will Guldin
BriteCore VendorsMeet Our Partners
106
Merlinos
Offers products to assist with asset valuations for the insurance industry.
e2Value
Offers products to assist with asset valuations for the insurance industry.
Towers Watson
Single platform to unify upload, download, legacy
back-end systems.
SS&C
SS&C has integrated a cloud-based general ledger
and financial reporting system with Britecore.
01 02 03 04
MSO**
Offers a full line of flexible property and casualty products and services.
MIB**
Providing over 80 years of inspection services to the
insurance industry
Mutual Boiler Re
A premier provider of equipment breakdown
product offerings.
Primoris
Offers a flexible, configurable, and robust
payment processing solution.
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BriteCore VendorsMeet Our Partners
107
MassPrinting
Provide simple print solutions with innovative
technology.
Shelter Re
Specializes in Excess-of-loss treaties, Quota share treaties, and Surplus
treaties.
InsVista
An electronic notifications solution provide for property casualty
insurance.
NWS
Specialize in web design for the insurance industry.
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Beach Re
Independent reinsurance broker servicing the needs
of the property and casualty insurance industry.
13
Thank You!
HSB | Munich Re
A specialty reinsurer/insurer and provider of risk
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SESSION BREAK 15 minutes