Bringing Customers to You with Inbound Marketing

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Bringing Customers to You with Inbound Marketing Michele Nichols

description

This presentation, originally presented at the Photonics West 2014 conference, shows marketing and product managers in the optics & photonics industry how to adapt their marketing tactics to engage new customers.

Transcript of Bringing Customers to You with Inbound Marketing

Page 1: Bringing Customers to You with Inbound Marketing

Bringing Customers to Youwith Inbound Marketing

Michele Nichols

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Agenda

Introduction Your goals/questions What is inbound? Changes needed Where do leads come from? Getting started

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Michele Nichols President / Principal

Now You: Introduce yourself, company,

30-second “elevator pitch”

Introductions

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Show of Hands

How many of you already practice inbound marketing? Who’s on the hook this year for more leads?− Better leads?

Whose customers primarily find you – on the web? Spend more on the web than advertising & tradeshows?

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What is Inbound Marketing?

Quality content that pulls in prospects At point of interest/need Focused on customer’s needs, language, interest & timing

ATTRACT CONVERT CLOSE DELIGHT

Strangers Visitors Leads Customers Promoters

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Is Outbound Toast?

Tradeshows & events Advertising Direct mail Purchased lists Cold calling SEM, or PPC

Blogging Social media Web forums, interactive

tools White papers Articles PR SEO

Outbound Inbound

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Change Required

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The Funnel – Buyer Behavior is Changing

Via Forrester Research

Has Changed

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Where Do Leads Come From?

ATTRACT CONVERT CLOSE DELIGHT

Strangers Visitors Leads Customers Promoters

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Investment

Mindset Shift Required

Time & money: 10hrs/week minimum

Experimentation Willingness to try something new; measure & respond

Openness Share valuable content2-way conversation opens risk of comment/criticism

Alignment Change how marketing and sales work together

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Time to ROI

2.7x Traffic

30.4x Leads

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Expectations

First traffic then leads

Activity = ROI

Pick up the phone

It’s a long game

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Get Started

Free Marketing Assessment for attendees− Input: Some prep and info from you; our research and toolkit−Output: Score, actions to drive up effectiveness−Value: $3500

Sign up at launchsolutions.com/SPIE or leave a business card

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Thank You!Download additional resources at:www.launchsolutions.com/SPIE

[email protected] x221

www.launchsolutions.com