Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change
-
Upload
ben-crothers -
Category
Government & Nonprofit
-
view
1.648 -
download
0
Transcript of Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change
![Page 1: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/1.jpg)
BEN CROTHERS | ATLASSIAN | @BENCROTHERS
BRING OUT YOUR INNER DESIGN THINKER
Crafting your own tools for change
![Page 2: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/2.jpg)
Are these still around?IT’S 2025…
![Page 3: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/3.jpg)
How can we craft tools for change with what’s already around us?
![Page 4: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/4.jpg)
We’ve got problems…
![Page 5: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/5.jpg)
We’ve been swindled
![Page 6: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/6.jpg)
Craftsman
Tools through the ages: Up to 18th C. - Agrarian
![Page 7: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/7.jpg)
Mechanisation & division of labour
Toolmaker Manufacturing
Tools through the ages: 19th C. - Industrial
![Page 8: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/8.jpg)
Rise of computers & software
Software
Services
Toolmaker Manufacturing
Tools through the ages: 20th C. - Services
ProcessesKanban Rapid prototyping
![Page 9: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/9.jpg)
Tools through the ages: 21st C. - Experience
Toolmaker ManufacturingServicesSoftware
Cloudification of software & services
![Page 10: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/10.jpg)
Tools through the ages: 21st C. - Experience
Services
Cloudification of software & services
Toolmaker ManufacturingSoftware
?
![Page 11: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/11.jpg)
Tools through the ages: 21st C. - Experience
Services
![Page 12: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/12.jpg)
![Page 13: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/13.jpg)
The thinking that got us to here,won’t get us to there
![Page 14: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/14.jpg)
Get back that making feeling
![Page 15: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/15.jpg)
Change = Engaging the head, heart and hands
![Page 16: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/16.jpg)
Helps us engage the head, the heart and the hands
Design thinking
![Page 17: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/17.jpg)
Deep and holistic user understanding Visualising, prototyping and refining Fostering a culture to bring out ideas from anyone in an organisation
Design thinking
![Page 18: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/18.jpg)
The process
![Page 19: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/19.jpg)
Prototype Test & learnIdeate
![Page 20: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/20.jpg)
Prototyping formats
More ideas
Prototype Test & learnIdeate
![Page 21: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/21.jpg)
Making is as valuable as what is made
![Page 22: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/22.jpg)
Tools for changeUN-TAPPED
![Page 23: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/23.jpg)
BrainstormingFIRST GEAR
![Page 24: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/24.jpg)
Journey mappingSECOND GEAR
![Page 25: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/25.jpg)
PrototypingTHIRD GEAR
![Page 26: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/26.jpg)
The ‘blank tool’ problem
?
Brainstorming
Translating
OrganisingPrioritising
Deciding
Testing
Prototyping
Educating
![Page 27: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/27.jpg)
1. Canvases 2. Scorecards 3. Posters 4. Playing cards
Example formats to help
![Page 28: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/28.jpg)
Great for collecting all essential information for your idea, project, target audience, product or service Bake a process in Forcing function for clarity before moving ahead
1. Canvases
![Page 29: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/29.jpg)
Example - Business Model CanvasAll key pieces of info in one place
![Page 30: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/30.jpg)
Atlassian Experience Canvas
Hypothesis - what we set out to test
Minimum viable experience (MVE)
End-to-end demo
What problem we’re trying to solve
![Page 31: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/31.jpg)
Making your own1. Nominate a goal
Build a product/service Find a business partner Educate the organisation
2. Gather types of infoTo make decisions To communicate to others To let others take action
4. Fill in with your teamUse the canvas to discuss and fill in answers
3. Make a canvasArrange all the key pieces of info into boxes
![Page 32: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/32.jpg)
Great for team-based decision-making A set of measures to help rate the health of projects, teams and outcomes Use them to clarify, not to police Involve the team in choosing what’s scored
2. Scorecards
![Page 33: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/33.jpg)
Atlassian Project Health Monitor1 full-time owner
Balanced team
Shared understanding
Value and metrics
End-to-end demo
Consistent communication
Dependencies
Velocity
8 areas that indicate project health, rated as: Green - on track and all good Yellow - needs attention Red - Fix this puppy!
![Page 34: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/34.jpg)
Atlassian Project Health Monitor1 full-time owner
Balanced team
Shared understanding
Value and metrics
End-to-end demo
Consistent communication
Dependencies
Velocity
DATE 1 DATE 2 DATE 3
![Page 35: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/35.jpg)
Making your own1. Discuss with the team
What makes a project healthy? What’s holding us back?
2. CondenseRefine your ‘health criteria’ to just enough
4. Fill in with your teamPick a real project, fill it out Iterate and refine
3. Have a simple scaleWhat’s your scoring scale? 1, 2, 3? Red, yellow, green?
![Page 36: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/36.jpg)
Great for re-framing ideas and clarifying value A lot of fun to create as a team The process of making them is just as important as reading them
3. Posters
![Page 37: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/37.jpg)
In-flight safety card
Fun format
Smart questions
![Page 38: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/38.jpg)
Making your own1. Define the audience
Who are you wanting to communicate to? What is their context?
2. Define the valueWhy should your audience care? What’s the call to action?
4. Make it interactivePrototype, gauge interest How might you make people do something with it?
3. Design the posterMovie poster? In-flight safety card? In-store product?
![Page 39: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/39.jpg)
Great for being a catalyst for richer conversations and game-play ‘Mobile version’ of larger tools Creating them from other assets forces you to simplify and clarify Easy and cheap to print - makeplayingcards.com
4. Playing cards
![Page 40: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/40.jpg)
Customer benefit cards
For brainstorming: - what’s the most
important benefit for this feature?
- How might we improve this feature according to these benefits?
![Page 41: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/41.jpg)
Design + Agile cards
Persona cards
Communicards
![Page 42: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/42.jpg)
Role cards Questions about what this role does
Persona cards Questions about how this type of person behaves
![Page 43: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/43.jpg)
Using persona cards to ideate and validate
![Page 44: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/44.jpg)
Making your own1. Pick a function
Brainstorming? Prioritising? Reducing something else?
2. Explore formatsRegular playing cards? Just words on cards? Drawn pictures?
4. Play with themPrototype, gauge interest Are there different ways you could use them?
3. Design the cardsIs it a game, or thinking device? Do you score points?
![Page 45: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/45.jpg)
Making is as valuable as what is made
IF YOU TAKE AWAY ONE THING…
![Page 46: Bring Out Your Inner Design Thinker: Crafting Your Own Tools for Change](https://reader031.fdocuments.net/reader031/viewer/2022022823/58f9b0cd760da3da068bbade/html5/thumbnails/46.jpg)
BEN CROTHERS | ATLASSIAN | @BENCROTHERS
THANK YOU. GO FORTH.
Make change!