Brightcove webinar _brand_leadership_series_puma_ad_age_20130220_final_v2

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The New Content Marketer How Puma Increased Customer Engagement On Every Screen
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Transcript of Brightcove webinar _brand_leadership_series_puma_ad_age_20130220_final_v2

Page 1: Brightcove webinar _brand_leadership_series_puma_ad_age_20130220_final_v2

The New Content Marketer –

How Puma Increased Customer Engagement

On Every Screen

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Steve Rotter

VP Digital Marketing Solutions

[email protected]

@sjrotter

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http://tinyurl.com/brandleadership

Brand Leadership and Content Marketing

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1931

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2012 1.5 Million Subs

14 Languages

#1 Publication

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2013 B2B Content Marketing Benchmark, CMI/Marketing Profs

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2013 B2B Content Marketing Benchmark, CMI/Marketing Profs

2011

2012

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FORRESTER – BOOST YOUR CONTENT ECOSYSTEM WITH VIDEO

Video Works – Consumers engage with a

company’s branded videos as often as their ads

Video Always - Brands should use video at

every stage of their customer lifecycle

Video Everywhere – Brands must extend their

content to their entire brand ecosystem

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VIDEO IS TAKING OVER THE WEB

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BRIGHTCOVE CLOUD CONTENT SERVICES OUR MISSION TO PUBLISH AND DISTRIBUTE THE WORLD’S PROFESSIONAL DIGITAL CONTENT

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…let’s watch some video

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Convergence

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The Shift in Brand Strategies

Represents one of the most critical issues facing

Digital Marketers as well as Media Companies

PAID EARNED OWNED

Yesterday Today

PAID

OWNED

EARNED

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Contextualizing

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Puma TV

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Live

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LIVE HALO EFFECT

Incremental on demand views after the event

Spike in Traffic From

Live Event Spike in Traffic From

Live Event

Increase in “On-Demand” Traffic

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Live + Social

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3D

Player Customization

DVR

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GROW YOUR AUDIENCE WITH LIVE – ORACLE CUSTOMER CONFERENCE

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Hyper-Integration

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Multi-screen

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Mobile

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MOBILE AUDIENCES DEFINED BY TWO WORDS…

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Conversion

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CONVERSION / PURCHASE – INDUSTRY STATS

Landing Page Conversion - 32%-85% increase for landing pages with video – AB test of same page

with and without video –

28% increase in conversion rates – AB Test by Visual Web

Video in email marketing has been shown to increase click-through rates by over 96%. (Implix Email

Marketing Survey)

Purchase Conversion- 30-90% increase in product conversions with video

Visitors who view product videos are 85% more likely to buy than visitors who do not. (Internet

Retailer, April 2010)

In one campaign including video in an email campaign drove a 51% increase in subscriber-to-lead

conversion. (Blue Sky Factory Webinar, 2010)

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VIDEO PORTALS “YOUR BRAND TV”

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VIDEO PORTALS “YOUR BRAND TV”

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VIDEO PORTAL ON FACEBOOK

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SIGNIFICANTLY IMPROVE CONVERSION RATES

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M&S TV FROM RETAILER MARKS & SPENCER

All videos hosted on M&S TV

Videos appear alongside

products in eCommerce site.

[video area]

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Summary

• Convergence

• Context

• Puma TV

• Live

• + Social

• Hyper-Integration

• Multi-screen

• Mobile

• Conversion