Bright talk summit ea and innovation - jude umeh

Jude UmehLondon - August 2011

Innovation & Enterprise Architecture

Synopsis & Bio

SYNOPSIS:

Innovation and Enterprise Architecture are not often used in close proximity to each other, but that is not to say they are mutually exclusive. If anything, given the increasing complexity of digital businesses, it is probably time for Enterprise Architecture to play a more prominent role in bringing innovative business models to life. To do this successfully, the focus must be on three key dimensions of: People, Process & Technology, and this talk will explore these, and other significant themes, in discussing the role of Enterprise Architecture and innovation. The broader vision, (plus a wealth of skills / experience / knowledge), that is available to an Enterprise Architect makes it a critical role in creating a culture of innovation. However, EA has an image problem, arguably due to a misconception of it being restrictive or otherwise limiting to the spirit of innovation, and this has to change in order for EA to take its place as a key enabler for innovation.

2© 2011 Capgemini. All rights reserved.

BIO:

Jude Umeh is a Senior Consultant & Enterprise Architect with Capgemini in the UK, and he enjoys helping to define future business and technology strategies that shape clients' response to a challenging digital environment. Jude is a published author, with a book and several articles and whitepapers, on the impact of digital content technologies. He is also a frequent blogger on Capgemini’s award winning technology blog.

CONTENT

Introduction Some Key Challenges Facing The Enterprise The Role of Enterprise Architecture Overcoming Challenges Appendix


Introduction

Innovation & Enterprise Architecture


Innovation

Enterprise Architecture

What is Innovation?


2 31To create VALUE though a new market or product A game changing move that provides sustained first mover advantage

To change COST of production and size of available market A break through in any element of the operation of an enterprise

For SERVICABILITY to secure existing and new customers

Where market or product cannot be innovated service can be used

Organisational Structure and Boundaries

The immediate and obvious challenge thatany change will bring to an Enterprise

Mobilisation and Capabilities

Enterprises are constrained by their own knowledge and experience

The three common forms of innovation

The barriers to innovation

Eventually Change is inevitable

Innovation is about controlling the timing and basis of change to be advantageous to our own business

Capgemini Innovation


Rapid Innovation CentersCloud Services (e.g. Immediate)

ASE: Accelerated Solution Centers

TechnoVision 2011 edition

Social Insight

RDV: Rapid Design & Visualization

4 Types of Enterprise Innovation


• Innovation as “Business as Usual”

Operational Innovation

• “Innovation As A Service”

Managed Innovation

• Introducing our Innovation to clients

Proactive Innovation

• Deploying our Thought Leaders

Leadership Innovation

What is Enterprise Architecture?



BusinessArchitecture

Enterprise ITArchitecture

Enterprise IT Information Systems Architecture

Enterprise ITTechnology Infrastructure Architecture

InformationArchitecture

Enterprise

Security A

rchitecture

Enterprise

Governance A

rchitecture

Software Architecture, Network Architecture, Storage Architecture…

SolutionArchitecture

Aligning Business Strategy and Project Delivery!

Simple Answer…


Architecture Frameworks


BusinessBusiness

Governance

Security

Information/ KnowledgeInformation/ Knowledge

Information System

Information System

Technical Infrastructure

Technical Infrastructure

Conceptual

Logical

PhysicalBusiness

• Commercial• Organisation• Processes• Personnel• Administration• Finance

Business

• Commercial• Organisation• Processes• Personnel• Administration• Finance

Information

• Communication• Information• Knowledge• Relations• Structure

Information

• Communication• Information• Knowledge• Relations• Structure

Informationsystems

• Automated support

• Component types

• Data• Distribution• Integration

Informationsystems

• Automated support

• Component types

• Data• Distribution• Integration

Technologyinfrastructure

• Hardware• Systems

software• Communication• Generic

applications

Technologyinfrastructure

• Hardware• Systems

software• Communication• Generic

applications

Contextual

TOGAF v9 Architecture Development Method (ADM)Capgemini’s Integrated Architecture Framework (IAF)

Key Challenges Facing Enterprises

Some Big Questions to Deal With


• End users autonomy or control – Apple, Web, SaaS• Security, risks, and extent of controls = new policies and training

• Services and Clouds – evolution or revolution• A finance issue; Capex v Opex; or operational issue; Public, Private or Hybrid

• Real-time Data and Social Networks• A huge benefit to be unlocked, or a further problem around Data

• What is meant by ‘at work’• If it’s not a physical place with fixed provisioned PCs

• Book to Bill in an online world• Back-office processes extending and connecting externally

• Collaborative Agile Business• The decentralised and constantly changing ‘edge of business’

Impact of Disruptive Innovation - eTOM


Source: http://www.tmforum.org/IntegrationFramework/6637/home.html

http://www.tmforum.org/IntegrationFramework/6637/home.html

Emerging Trends that matter


Societal & Economic Trends

•Sustainability and Green agenda•Aging population & implications for

workforce, healthcare, services & products•IT spend follows the economy•Redefining working patterns and changing

employment models•Home & mobile health monitoring•Shift in Global Consumer Spending•Attention Deficit Disorder Society•Global demand for investment capital•Impact of Social Media on global politics•Diminishing expectations of privacy

in a connected world•Lifelogging

Technology Trends

•Big Data – exponential growth in digital data, and need for scale, speed & access

•Cloud Computing•Activity Streams & Near Field

Communications•4G/5G Pervasive bandwidth – drives other

trends e.g. Mobile transactions & Internet of Things

•Predictive Analytics – delivering insight on consumer behaviour

•Social media – leveraging the power of the community

•3D Printing & personal manufacturing•Audio & video analytics & image recognition•Augmented Reality•Media Tablets

Business & Management Trends

•Business Model Innovation – enabled by tech nology e.g. social & mobile business

•Consumerisation – impact of consumer tech. in the enterprise

•Crowd Sourcing•Dynamic BPM & Dynamic Pricing –changing

processes or prices on the fly•Platforms for Business Apps•Intellectual Property Landscape•Trust & Reputation Economics – related to

trend for more transparency•Service Digitalisation – the drive for digital

transformation •Social Commerce•Mobile Business

Source: Gartner Research - June 2011 - Trends That Matter: 84 Technology, Societal and Business Trends

The Role of Enterprise Architecture

Custodians of Principles & Governance


Policies

Principles


Solution Design

Solution Architecture

Domain Architecture

Business Strategy IT Strategy

IT MissionBusiness Mission

KeyBusiness

ArchitectureIT

Governance

Innovating the Enterprise


Source: The Business Model Canvas (www.businessmodelgeneration.com)

Agile Development


Source: neilperkin.typepad.com/only_dead_fish/agile-planning.html

Overcoming Challenges

The Business Technology AgoraToday Business activities and Enterprise operations are reliant to a greater or lesser degree on technology, but increasingly in many industries, such as Financial Services, technology has become synonymous with the Business. Enterprise managers need to find a new way to create a vision of how technology will change their enterprise and its markets, and new ways to engage together to focus and act on this vision.

Capgemini Business Technology Agora – a unique approachThe Importance of Cluster AnalysisBusiness Solutions are built from the integration of different products into uniquely valuable and differentiating capabilities. Product analysis does not provide an answer as it is a comparison of features not of the ability to understand comprehensive, cohesive and complex change.

A true vision of the impact of Technology on Business is required.

Business Rules!SocialNetwork

Advanced Analytics iPadificationJericho-Style

Security Open DataReal-Time Intelligence

MasteredData

Management

Agile Legacy Lifecycle Crowd Creation Augmented

MashupUtility Business Infrastructure

Enterprise Apps Market Rich Interaction

Real-TimeBusinessProcess

Management

Sensing Networks

Software-as-a-Service

Capgemini’s Business Technology Agora – a well proven approach

Technology cluster analysis identifies seven core ways thatBusiness will be impacted by new capabilities, and allows these seven core changes to be examined in detail against your business and enterprise drivers in a Business Technology Agora workshop. A workshop that has created benefit for more than 100 Capgemini clients.

PROCESSON-THE-FLY

THRIVINGON DATA

SECTOR-AS-A-SERVICE

INVISIBLE INFOSTRUCTURE

LiberArchitecture

YOUEXPERIENCE

Technology Clusters

YOU

EX

PERI

ENCE

WE

COLL

ABO

RATE

PRO

CESS

O

N-T

HE-F

LY

THRI

VIN

GO

N D

ATA

SECT

OR-

AS-A

-SER

VICE

INVI

SIBL

EIN

FOST

RUCT

URE

Step 1Define the top 4-6 business drivers

Step 2Explore the technology clusters through examples

Step 4Access the client and technology maturity

= Both are mature; this topic can start now= Either technology or the client in not mature; but this topic could be developed next= Technology and/or client is very immature;

cannot be started this year

C/M/H

Exam

ple

Busin

ess D

river

s

Step 3Access the importance of eachtechnology cluster

C = CAUSE or trigger for the driverM = MUST for the driverH = HELP supportive elementBlank = not directly relevant

1

2

3

4

5

6

Improve Speed to Market

Capture Knowledge from Ageing WorkforceIntegrate Online andBrick-and-Mortar Channels

Expand Service into China

1

2

3

4

The TechnoVision Agora to promote and sustain a new, continual dialogue

BUSINESS TECHNOLOGY

Innovation is about doing new things in new ways, that means new combinations of experiences and people, and that requires a new language and framework to discuss, focus and act.

The Business Technology Agora promotes a new working accord for business and technology.

Capgemini Business Technology Agora – understanding solution dynamics

The TRAIN is a stable, robust mode of mass transportation. It is not flexible but reaches its goal in a predictable, straightforward way based on an infrastructure that is designed and built to last for decades. The functionality is provided in a highly efficient and standardized way and many people will be affected when trains do not run.

The BUS is also a relatively stable mode of mass transportation, but clearly with more flexibility. A bus can take a detour if circumstances require, and it can be used for alternative purposes on top of the fixed schedule. A bus still needs a road, but a flexible route can be more easily configured out of roads than out of available railways.

The CAR is a much more agile, individualized means of transport. It can take a person – or a small group of people – to most of the places they want to go. There are many different types of cars to choose from and their owners will configure and adapt them to reflect their individual, differentiated styles and personalities.

The SCOOTER is a lightweight, extremely flexible and individual method of transport. It can be used for the “last mile,” bringing you to places even cars cannot reach. In crowded areas, scooters are faster than any other means of transport. There are many different types of scooters but they can only transport one or two people at the same time.

All of these modes of transport are tied together through a HUB, best seen as a modern train station with carefully provided additional services. Such a hub is truly multi modal in that trains, buses, cars and scooters all can conveniently “dock” and people can easily change their means of transport, while benefiting from a host of add-on services. A well-designed station like this functions as the pumping heart of the city.

Capgemini Business Technology Agora – plot a new governance

RHYTHM Year Season Month Week Day

APPLICATIONAREAS

ERP, Legacy Core Applications

CRM, R&D, ProductManagement, Supply

Chain

Data Market, Apps Market, Mobile

Services, Security Services

BPM, BRM, BI, Analytics, ECM, Mobile

Portal, Mashups,Site Builder, Wiki

GOVERNANCECentral IT or

Outsourced/BusinessRequirements

IT/Business Needs IT/Business Requirements

Business/ IT-Supported Business

ARCHITECTUREPredictability,Sustainability,

Standardization,Simplification

Predictability,Agility,

Model-Driven

Reliability,Openness,

Service-Oriented,Aligned

Ease of Use,Flexibility,

Speed to Market,Re-use

Simplicity,Configurability,

Speed to Market

TESTING Formal,Regression

BusinessCase-Driven Industrial Strength Exploratory

IntegrationNo Harm,

Legal Testing

DELIVERY Linear,>80% Offshore

Agile,>65% Offshore

Agile,Service integration

Agile, BT Tools,<35% Offshore

End-User Tools<10% Offshore

KEYCAPABILITIES

AM, ContinualRationalization

Requirements Management, Agile

DevelopmentSOA, Cloud,Integration

Business Analysis, Orchestration

Mashup Building,Web 2.0

TRAIN BUS HUB CAR SCOOTER

Appendix

Some Interesting Blogs / Articles

Big data is not a voluntary move, it’s happening to you NOW (August 2011)• http://www.capgemini.com/ctoblog/2011/08/big-data-voluntary-move-happening/

Agile Planning (July 2011)• neilperkin.typepad.com/only_dead_fish/agile-planning.html

Big data or is the accumulation of small data the real issue?(July 2010)• http://www.capgemini.com/ctoblog/2011/07/big-data-accumulation-small-data-real-issue/

Innovation in an Enterprise Architecture Context: Innovating the Business Processes, Technological Services and Corporate Strategies. (June, 2011)• http://coherencyarchitect.com/2011/06/13/innovation-in-an-enterprise-architecture-context-innovatin

g-the-business-processes-technological-services-and-corporate-strategies/

A challenge to enterprise architects: Think innovation – (August, 2010) • http://gcn.com/Articles/2010/08/16/Interview-Mel-Greer-Lockheed-EA.aspx

Is Your Enterprise Architecture Stifling Innovation? – (September, 2010) • http://www.itbusinessedge.com/cm/community/features/guestopinions/blog/is- your-e...

Agile


http://www.capgemini.com/ctoblog/2011/08/big-data-voluntary-move-happening/

http://www.capgemini.com/ctoblog/2011/08/big-data-voluntary-move-happening/

http://www.capgemini.com/ctoblog/2011/07/big-data-accumulation-small-data-real-issue/

http://coherencyarchitect.com/2011/06/13/innovation-in-an-enterprise-architecture-context-innovating-the-business-processes-technological-services-and-corporate-strategies/

http://coherencyarchitect.com/2011/06/13/innovation-in-an-enterprise-architecture-context-innovating-the-business-processes-technological-services-and-corporate-strategies/

http://gcn.com/Articles/2010/08/16/Interview-Mel-Greer-Lockheed-EA.aspx

http://www.itbusinessedge.com/cm/community/features/guestopinions/blog/is-

http://gcn.com/Articles/2010/08/16/Interview-Mel-Greer-Lockheed-EA.aspx

More information


Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies.

Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working, the Collaborative Business ExperienceTM. The Group relies on its global delivery model called

Rightshore®, which aims to get the right balance of the best talent from multiple locations, working as one team to create and deliver the optimum solution for clients.

Present in more than 35 countries, Capgemini reported 2009 global revenues of EUR 8.4 billion and employs over 100,000 people worldwide.

More information is available at:www.capgemini.com

About Capgemini

http://www.capgemini.com/

www.capgemini.com

The information contained in this presentation is proprietary. ©2011 Capgemini. All rights reserved

Jude Umeh (FBCS, CITP)Snr. Consultant & Enterprise ArchitectEmail: [email protected]: +44 (0)870 238 8529Blogs: http://www.bcs.org/server.php?show=ConBlog.8 http://www.capgemini.com/technology-blog http://judeumeh.wordpress.com Twitter: @judeumeh

http://www.bcs.org/server.php?show=ConBlog.8

http://www.bcs.org/server.php?show=ConBlog.8

http://www.capgemini.com/technology-blog

http://www.capgemini.com/technology-blog

http://judeumeh.wordpress.com/

http://judeumeh.wordpress.com/

Bright talk summit ea and innovation - jude umeh

Technology

Transcript of Bright talk summit ea and innovation - jude umeh