Brief History of Nueva Ecija University of Science and...

[2]

Brief History of Nueva Ecija University of Science and Technology 4 - 7

Message 8

Vision and Mission 9

Performance Pledge 10

Feedback and Redress Mechanism 11 -12

NEUST Frontline Services 13 I. Student Admission

How to Enroll (Schematic) Graduate School New Students 14

Graduate School Old Students 15

New College Students 16

Old College Students 17

New High School Students 18

Old High School Students 19

Accelerated Vocational Training Program 20

Transferee 21

Main Campus Department of Student Affairs 22 - 27

Medical and Dental Services 28 - 29

Management Information System 30 - 36

Accounting Section 37 - 39

Cashier Section 40 - 41

Registrar 42 - 51

San Isidro Campus Department of Student Affairs 52

Medical and Dental Services 53

Accounting Section 54 - 55

Cashier Section 56 – 57

Registrar 58 – 66

[3]

Gabaldon Campus Department of Student Affairs 67

Accounting Section 68

Cashier Section 69

Registrar 70 – 73

II. Library Services Main Campus 74 – 81

Sumacab Campus 82

San Isidro Campus 83

Atate Campus 84

Fort Magsaysay Campus 85

Gabaldon Campus 86

Anti-Fixers Campaign 87

Feedback Form 88

NEUST Citizen’s Charter Form # 001 89




Annexes

Conduct of Orientation/Briefing on Anti-Red Tape Act of 2007 (A) 93 Creation of Task Force (B) 94 - 95

Steering Committee and Technical Working Group in Action (C) 96

Consultation with Stakeholders (D) 97

Installation of Public Assistance Desk (E) 98

[4]

HISTORICAL BACKGROUND

The Nueva Ecija University of Science and Technology (NEUST) started on June 7, 1929 as

Nueva Ecija Trade School (NETS) in San Isidro, Nueva Ecija, offering vocational opportunities to the

youths of the province. The first and only vocational course being offered then was woodworking.

That course was an addition to the existing secondary curriculum inherited from the Wright Institute.

To meet the increasing demand for vocational education in the whole province, the trade

school was transferred on June 7, 1931, to Cabanatuan City. Enrolment increased; however, the

program was interrupted in December 1941 by the outbreak of the Second World War in the Pacific.

Immediately after the war, the trade school was reopened on September 6, 1945.

Rehabilitation program took place. The trade school continued with its mission of meeting the

vocational and manpower needs of students coming from both Nueva Ecija and the nearby

provinces. On June 8, 1948, a course in dressmaking was opened and female students were

admitted in the School. A few years later, food trades and cosmetology courses were also offered.

On May 8, 1953, the NETS were converted into the Central Luzon School of Arts and Trades

(CLSAT) by virtue of Republic Act No. 845. CLSAT was recognized as a center of

manpower/vocational training for both youths and adults not only in the province but also in the

whole Region III.

Series of developments continued until the CLSAT was converted into the Central Luzon

Polytechnic College (CLPC) by virtue of Republic Act No. 3998 which was signed on June 18, 1964

by then President Diosdado Macapagal.

Thirty-four years later, the CLPC, under the leadership of President Gemiliano C. Calling, was

converted into a specialized university, the Nueva Ecija University of Science and Technology by

virtue of Republic Act. No 8612.

The Bill converting CLPC into NEUST was signed by speaker Jose de Venecia on February 19,

1998. It was forwarded to President Fidel V. Ramos on February 24, 1998 and lapsed into law on

March 27, 1998.

The University therefore, ensures that the requirements of business, industry, services and other

sectors as well as the needs of the local, regional and national development for high quality

professionals and highly skilled middle-level manpower are addressed.

VISION

NEUST is a locally responsive and internationally relevant and recognized University of Science

and Technology

MISSION

To develop new knowledge and technologies and transform human resources into productive

citizenry to bring about development impact to local and international communities.

[5]

GENERAL TINIO ST. CAMPUS

Operating in six campuses, namely: The Gen. Tinio Campus,

the Sumacab Campus, the San Isidro Campus, the Fort

Magsaysay Campus the Atate Campus and the Gabaldon

Campus, the University has continuously taken the lead

towards quality but accessible education.

The Gen. Tinio Campus of the University sits on a 1.93-

hectare lot along General Tinio Street in the heart of

Cabanatuan City. It is about 120 kilometers north of Manila

and about one hour travel away from the university’s most

distant campus, the Gabaldon Campus.

The campus houses the Colleges of Engineering,

Information and Communications Technology, Industrial

Technology, Arts and Sciences, Nursing, Graduate School

and the Laboratory High School Department.

SUMACAB CAMPUS

Sumacab Campus sits on a 22.9-hectare lot that

strategically lies on Sumacab, Cabanatuan City.

Relatively expansive, Sumacab Campus is free from the

hustle and bustle of the city. Sumacab Campus is only

around two kilometers away from the town of Sta. Rosa.

The campus houses the Colleges of Architecture,

Education, Management and Business Technology,

Hotel and Restaurant Management, and Criminology.

Other physical facilities situated in the Campus are the

Guest House, Alumni Center, Hostel, University Museum, Rock Garden, Heroes Park, Administration

Building, Library, Speech Center, Gymnasium, Farmers’ Training Center, Physical Fitness Center, Open

Gymnasium, the SMART-SWEEP Laboratory, Oval, Amphitheater, Cultural Building, RET Building,

Science and Technology Building, Athletes Quarter.

[5]

[6]

SAN ISIDRO CAMPUS

San Isidro Campus, the eldest of the six campuses, is situated in a 55-hectare lot in San Isidro

Nueva Ecija. It is only an hour travel away from the busy City of San Fernando in Pampanga. The

Campus offers Bachelor of Secondary Education, Bachelor of Science in Industrial Education,

Bachelor of Elementary Education, Bachelor of Science in Information and Communications

Technology, Bachelor of Science in Business Administration, Accelerated Vocational Training

Program, and the Science and Technology Secondary School Curriculum.

FORT MAGSAYSAY CAMPUS

The Fort Magsaysay Campus is situated on an 8.5 – hectare lot in a military community in

Palayan City. It serves as NEUST’s catch basin in the southeastern part of the province. Courses such

as Bachelor of Science in Business Administration, Accelerated Vocational Training Program, and

Trade Secondary Curriculum are offered in the Campus.

ATATE CAMPUS

The Atate Campus is located on a 4.4 hectare-lot

in Atate, Palayan City. The campus serves as the

university’s link to the southeastern part of Nueva

Ecija. The Campus offers first two years of courses

leading to the degrees Bachelor of Science in

Information and Communications Technology,

Business Administration, and Education.

[6]

[7]

GABALDON CAMPUS

The Gabaldon Campus is located on a sprawling 278-hectare land that lies along the foot of

Mt. Mingan in the Sierra Madre Mountain Ranges on the eastern side of the municipality of

Gabaldon, Nueva Ecija. It is the gateway of the province to the town of Dingalan. The Campus

offers courses such as Bachelor of Science in Agriculture, Ladderized Bachelor of Science in

Information and Communications Technology, Bachelor of Secondary Education, Bachelor of

Elementary Education, Bachelor of Science in Hotel and Restaurant Management, Associate in Food

Technology, Agriculture, Science and Technology Secondary School Curriculum, and Secondary

Trade Curriculum.

[7]

[8]

Republic Act No. 9485 also known as The Anti Red Tape Act of 2007 is a welcome development in the entire bureaucracy. This is a

piece of legislation that will surely bring about highest degree of efficiency and effectiveness in the delivery of public service.

The Nueva Ecija University of Science and Technology as a higher educational institution and a government instrumentality in the field of education is always a dynamic social system. It has no other choice but to be so considering that it is a market place of ideas

being home to scholars, theorists, and practitioners in various fields of endeavors. It never rests lengthily upon a certain comfort zone but rather continuously contemplates to reengineer or reinvent its operational system. This Citizen’s Charter is just a proof of our being

able, willing and ready to adopt new operational systems and procedures if only to further improve the delivery of services for the benefit of our clienteles which is the ultimate goal of Anti Red Tape

Act of 2007.

As indicated earlier, we are always open to all comments and

suggestions that will further enhance the performance of our public duties and functions. This, consequently, makes Citizen’s Charter always ready for further enhancement.

Feliciana P. Jacoba, Ed.D.

University President

[8]

[9]

[9]

[10]

We, the officials and employees of the Nueva Ecija University of

Science and Technology, commit to:

A - Accountability and ethics in public service;

C - Competence in the discharge of our duties and functions;

C - Continuing professional education and staff development;

U - Unity in diversity;

R - Relevant, Result-oriented;

A - Attentive to the needs of students and another clientele;

T - Timeliness in the delivery of services;

E - Evaluate our performances for continuous improvement

[11]

The NEUST shall establish and implement a feedback mechanism which includes the following:

Sources of Feedbacks Office-in-

Charge

Channel of Communication

Personal Text E-mail

Feedbacks from Students and Parents

Department of Students

Affairs

(044) 463 -

5336

09216259526 [email protected]

Feedbacks from Faculty and Staff

VP for

Admin Buss. and

Finance

(044) 464-

1533


Feedbacks from Alumni Alumni &

Placement

Office

(044) 464-

5064


Feedbacks from Community (includes contractors and

dealers)

VP for Academic

Affairs

(044) 464 -

0226


mailto:[email protected]

[12]

The feedbacks coming from parents, students, faculty, staff, alumni,

members of the community, etc., shall be treated with utmost

professionalism and scholarliness. It is understood that feedbacks may be

positive or negative. But just the same, these are to be considered as

important inputs for the improvement of the delivery of services of NEUST.

Mechanics of Feedbacks Processing

• If the feedbacks received are in the forms of suggestions, complaints,

and the like that call for and/or capable of immediate response or

action, the concerned office-in-charge as indicated in the above

matrix shall forthwith act and attend to these or call the attention of

concerned offices/authorities in the University for immediate and

appropriate action.

• If case of feedbacks that need careful and longer studies, the

concerned office-in-charge shall forward the same to the University

Research Office for the conduct of scientific and scholarly research. This

office should come out with useful recommendations to be presented

to the University President for appropriate action. This shall be done on

a quarterly or semestral basis depending on the actual needs.

• Moreover, on an annual basis, the Graduate School shall include the

topics pertinent to the feedbacks and/or feedbacks mechanism as

among the subject matters/problems for thesis or dissertation writing, A

regular research dissemination forum/fora shall be held to be attended

and participated in by those who would benefit from this like school

administrators, faculty, staff, students, community folks, dealers,

contractors, and other people from government, business, industry as

well as concerned NGOs.

[13]

NUEVA ECIJA UNIVERSITY OF SCIENCE AND TECHNOLOGY

STUDENT ADMISSION

[14]

STEP 1

REPORT to the Dean Graduate School, for an

interview, evaluation of Official Transcript of

Records and fill your personal information sheet

STEP 2

PROCEED to the University

Clinic for medical and dental

exam

STEP 3

PROCEED to your enrolling teacher for

preliminary registration (Copy the schedule of

your subject and have it approved by the

enrolling teacher)

STEP 4

PROCEED to the

UCC/MIS for your

enrolment and

assessment of fees

STEP 7

PROCEED to the

Cashier’s Office for

payment of fees

STEP 8

REPORT to Cyber Center for your ID. (for

new students only)

STEP 9

PROCEED to the REGISTRAR’S OFFICE for your

Certificate of registration and submit your ORIGINAL

TRANSCRIPT OF RECORD, Passport size Picture,

Personal information sheet, “2 x2” latest picture,

preliminary registration form 1-A and get your

Certificate of Registration

STEP 10

REPORT TO CLASS ON

Step 6

Get Number at the Queuing

System (Numbering System)

Step 5

Proceed to Accounting Office for

VERIFICATION

HOW TO ENROLL GRADUATE SCHOOL

NEW STUDENT

[15]

STEP 1

REPORT to the Enrolling Teacher, for evaluation of

Grades/Subjects and Request for Pre-Registration

Form

STEP 4

PROCEED to the

UCC/MIS for your

enrolment and

assessment of fees

STEP 7

PROCEED to the


payment of fees

STEP 8

REPORT to Cyber Center for your ID. (for

new students only)

STEP 9


Certificate of registration and submit your ORIGINAL

TRANSCRIPT OF RECORD, Passport size Picture,

Personal information sheet, “2 x2” latest picture,

preliminary registration form 1-A and get your class

cards

STEP 10

REPORT TO CLASS ON

Step 6

Get Number at the Queuing

System (Numbering System)

Step 5

Proceed to Accounting Office for

VERIFICATION

HOW TO ENROL

GRADUATE SCHOOL

OLD STUDENT

STEP 2

PROCEED to the OFFICE OF

THE DEAN for your official

enrolment and assessment of

fees

STEP 3

PROCEED to Scholarship Center

(if you avail of any).

[16]

STEP 8

REPORT TO CLASS

STEP 1 REPORT TO DSA (Testing Center) for the issuance

of your admission slip.

STEP 2 PROCEED to the University Clinic for

medical and dental exam

STEP 3 PROCEED to your enrolling teacher for preliminary

registration/assessment of fees (Copy the schedule of your subject and have it approved by the enrolling

teacher)

STEP 4 PROCEED to the UNIVERSITY

CYBER CENTER for verification of assessment.

STEP 5 PROCEED to Scholarship Center

for evaluation and then to Accounting Office for re-

assessment (for Scholars only)

STEP 6 PROCEED to the Cashier’s Office for

payment of fees

STEP 7 REPORT to Audio Visual for your Identification Card

(ID).

STEP 8 PROCEED to the Registrar’s Office and submit your

admission slip, Report Card (Form 138/137-A) photocopy NSO & Passport size Picture and get your certificate of

registration

HOW TO ENROL FOR NEW COLLEGE STUDENTS

[17]

STEP 1

REPORT to your enrolling teacher and present

your class cards for evaluation and request for

preliminary registration form.

STEP 2

COPY the schedule of

classes of your section and

have it approved by your

enrolling teacher

STEP 3

PROCEED to the OFFICE OF THE DEAN for

official enrollment and assessment to Cyber

Center

STEP 4

PROCEED to

SCHOLARSHIP

CENTER (if you

avail of any)

STEP 5

PROCEED to the

Accounting Office for

verification of fees

STEP 6

PAY YOUR MATRICULATION AND

OTHER FEES TO THE CASHIER’S OFFICE

STEP 7

PROCEED to the REGISTRAR’S OFFICE for

your Certificate of Registration and get

your class-cards.

STEP 8

REPORT TO CLASS

HOW TO ENROL FOR OLD COLLEGE STUDENTS

[18]

STEP 2 PROCEED to the OFFICE OF THE

PRINCIPAL for your official

enrolment and assessment of fees

to Cyber Center

STEP 1

REPORT to Principal’s Office for the issuance

of your admission slip and preliminary

registration

STEP 3

PROCEED to Accounting

Office for verification of

fees.

STEP 4

PROCEED to the


payment of fees

STEP 5 PROCEED to REGISTRAR’S OFFICE for your

Certificate of Registration and submit your

admission slip, Report card & Passport size

Picture

HOW TO ENROL

NEW HIGH SCHOL STUDENTS

STEP 6

REPORT TO CLASS ON

[19]

STEP 8

PROCEED to the

Registrar’s Office and

submit your report

card and registration

forms and have your

student copy with

REGISTERED

STEP 2

COPY the schedule of

classes of your section

and have it approved by

your enrolling teacher

STEP 3

PROCEED to the PRINCIPAL’S office (HS

Bldg.) for official enrollment and

assessment of fees to Cyber Center.

STEP 7

REPORT to HS-104 for your

new ID

STEP 9

REPORT TO

CLASS

STEP 1

REPORT to your enrolling teacher and

present your report cards for evaluation

and request for preliminary registration

form

STEP 4

PROCEED to

Accounting Office

for verification of

fees.

STEP 5

PAY YOUR MATRICULATION

AND OTHER FEES TO THE

CASHIER’S OFFICE

STEP 6

PROCEED to the REGISTRAR’S OFFICE

for your Certificate of Registration

HOW TO ENROL OLD HIGH SCHOL STUDENTS

[20]

IKA-PITONG HAKBANG

Magpunta sa Cyber Center

para sa inyong ID.

IKA-WALO NA

HAKBANG Magtungo sa REGISTRAR’S

OFFICE para sa sipi ng

iyong pagpapatala at

humingi ng classcard

IKA-SIYAM

MAGBALIK SA

UNANG

ARAW NG

KLASE

UNANG HAKBANG

Makipagkita sa gurong tagatal ng

kursong Bokasyonal para sa isang

panayam.

AVTP CIT Office

IKA-APAT NA

HAKBANG Magtungo sa Tanggapan

ng Dekano para sa

opisyal na pagpapatala

at pagkwenta ng inyong

babayaran sa Cyber

Center

IKA-LIMANG HAKBANG Magtungo sa Accounting Office

para sa pag verifica ng

babayaran.

IKA-ANIM NA HAKBANG

Magbayad ng matrikula sa

kahera

IKALAWANG

HAKBANG Magtungo sa University

Clinic para sa medical

and dental exam

IKATLONG HAKBANG

Humingi ng aplikasyon sa pagpapatala

sa Gurong Tagatala at sagutin ang

impormasyong kailangan.

MGA PARAAN NG PAGPAPATALA

NG AVTP

[21]

STEP 1

REPORT to the Registrar’s Office for the

submission of credentials and evaluation of

earned units.

STEP 2

If qualified for admission get your

admission slip and evaluation

sheet and proceed to your

enrolling teacher and request for Preliminary Registration Form1-A. Copy the schedule of classes of

your section and have it approved by your enrolling

teacher

STEP 3

PROCEED to the OFFICE OF THE DEAN for official

enrollment and assessment to Cyber Center

STEP 4

PROCEED to

SCHOLARSHIP

CENTER

(if you avail of any)

STEP 5

PROCEED to the


verification of fees

STEP 6

PAY YOUR MATRICULATION AND

OTHER FEES TO THE CASHIER’S OFFICE

STEP 7


Certificate of Registration and get your class

cards.

STEP 8

REPORT TO CLASS

HOW TO ENROL FOR TRANSFEREES

[22]

COLLEGE ADMISSION TEST

(Application to Result)

Schedule of Availability of Service Monday to Saturday ( Months of December - May)

8:00 to 5:00 PM without noon break

Who may Avail of the Service In-coming Freshman College Students

What are the Requirements 1. Admission Test Fee

2. Certificate of Good Moral Character

3. 2 pcs 2x2 picture

Duration 3 days, 50 mins and 29 seconds

STEP APPLICANTS/CLIENTS SERVICE PROVIDER DURATION OF ACTIVITY PERSON INVOLVED FEES

1 Pay admission test fee at the cashiers' office Accept payment of the applicant 10 seconds Cashiers' office 180

CAT application

2 Present receipt of payment to the Verify the receipt 10 seconds Office of Admission form

Office of Admission to be able to get an

application form.

3 Fill-up CAT application form and Check requirements submitted 2 mins "

submit together with all the by the applicant and issue

requirements and wait for the exam permit.

exam permit.

4 Come back on the assigned date, Administration of the College 1hr and 45 mins "

time and venue of examination. Admission Test

5 Checking of the College Admission Individual checking of test paper 2 mins for each paper "

Test.

6 Return for the CAT result after 3 days Result of examination will be posted 1 min "

in the bulletin board

[23]

ENROLMENT FOR QUALIFIED FIRST YEAR COLLEGE STUDENT

Schedule of Availability of Service: Monday - Friday 8:00 AM - 12:00NN and 1:00 PM - 5:00 PM - Without Noontime Break

Who may avail of the Service Incoming First Year College Students (High School Graduates)

What are the Requirements Form 137 and 138

NSO Birth Certificate (Xerox copy)

2 x 2 pictures (3 copies)

Duration 20 mins

STEP PROCEDURE SERVICE PROVIDER

DURATION

OF

SERVICE

OFFICE/PERSON

RESPONSIBLE FEES FORM

1 Qualified applicants are to secure

Admission slip from the Testing Center Issuance of Admission Slip 2 mins Office of Admission

Admission Slip

Student

Information Slip

2 Proceed to the MIS Office for the Section and assess student 3 mins MIS Personnel and Secretary Assessment form

Sectioning and Assessment according to course enrolled in of the Concerned Dean

3 Present assessment form to the Accounting Office Verification of Assessment 3 mins Accounting Personnel

4 Pay your fees at the Cashier's Office Issue Official Receipt 5 mins Cashier's Office As Assessed

5 Present the following for the Issue Certificate of Registration 4 mins Registrar’s Office

issuance of Certificate of Registration

1. Admission Slip

2. Form 138 (report Card)

3. Form 137 (Permanent Record)

4. NSO Birth Certificate (Xerox Copy)

5. Receipt of Payment

6. Duly Accomplished Student Information Sheet

6 Proceed to MIS Office for the issuance of the school Issue ID 3 mins MIS personnel

Identification Card (ID)

END OF TRANSACTION

[24]

STEPS ON HOW TO APPLY FOR GRADE 7

Schedule of Availability of Service Monday to Saturday (Months of January to March) 8:00 to 5:00 PM without noon break

Who may avail of the service In-coming Grade 7

What are the Requirements

Report card (Applicant should have no grade below 80 in all subjects. Gen. average should be 85)(Orig and

xerox copy)

2 pcs 2 x 2 pictures

Admission Test Fee

Duration 3 days, 1 hr, 56 mins and 10 seconds

Step APPLICANTS/CLIENTS SERVICE PROVIDER DURATION OF ACTIVITY PERSON/INVOLVED

1 Proceed to the Office of the Principal Verify the grade obtained by 4 mins HS Faculty

applicant

2 Application form is issued if the applicant

meets Issue application form 2 mins HS Faculty the prescribed grade.

3 Pay admission test fee at the Cashier's

office Accept payment of the applicant 10 seconds Cashier's office

4 Submit filled up application form and

receipt of Issue exam 2 mins

HS Faculty in-

charged payment to the Office of the Principal and wait for Exam permit

5 Come back on the assigned date, time

and Administer admission test 1 hr and 45 mins. Office of Admission venue of examination.

6 Checking of the Admission test Individual checking of test papers 2 mins /paper Office od Admission

7 Return after 3 days for result. Results are posted in the bulletin

board 1 min Testing Center

[25]

8:00 – 5:00 pm without noon break

Who may avail of the service: Students Applying for Loan Assistance

Total Processing time of application: 3 Days and 6 Minutes

Fees: None

How to Avail the Service:

Step

No. Applicants/Clients Step Service Provider Duration Location/Office

1

Secure application form

Gives application form for

student loan assistance

1 minute

Office if the Student Affairs, LB 104, LB

Bldg., 1st floor

2 Fill up loan assistance application

form and submit

- Assess application form as to the

validity of the nature

(Congressional, Academic,

Campus-based, etc.)

5 minutes

Office if the Student Affairs, LB 104, LB

Bldg., 1st floor

3 Process the loan 3 - Budget Office, AD Bldg, 1st floor

4 Release of loan

days

- Accounting Office, AD, Bldg, 1st

floor

- Cashier’s Office, AD Bldg, 1st

floor

Note: For Inquiries / Suggestions / Complains:

Please call (044) 463 – 5336 / Dr. Teresita Vega, Office of Student Affairs

[26]

Schedule of Availability of Service:

8:00 – 5:00 pm without noon break

Who may avail of the service: Students Applying for Scholarship

Total Processing time of application: 5 minutes

Fees: None

How to Avail the Service:

Step No. Applicants/Clients Step Service Provider Duration Location/Office

1 Present:

Original & photocopy of

certificate of scholarship from

donor (if congressional) or

school organization (if

campus based scholarship)

grades (of recent semester)

- Verify the originality of the scholarship

- Evaluate the certificate

- Evaluate grades

- Sign assessment form & certificate of

scholarship for confirmation of the

availed scholarship

4 minutes

Office if the Student Affairs, LB

104, LB Bldg., 1st floor

2 Leave photocopy of

assessment form & certificate

of scholarship, photocopy of

grades

Safekeeping of the scholarship records

1 minute

Office if the Student Affairs, LB

104, LB Bldg., 1st floor

Note: For Inquiries / Suggestions / Complains:

Please call (044) 463 – 5336 / Dr. Teresita Vega, Office of Student Affairs

[27]

Schedules of Availability of Services: Monday to Saturday from 8:00 – 5:00 PM without noon break

Who may avail: NEUST Enrolled Students

What are the Requirements: NEUST Student ID

Letter

-referral letter from teacher/adviser

- indorsement letter from unit coordinator

-call letter for complained student

-or even without referral letter for walk-in counselee

Duration: no specific amount of time; depends upon situation

How to avail of the service:

Step

No. Applicant/Client’s Step Service Provider Duration Location Fees Forms

1

Present

-NEUST ID

- Letter, (if referred/indorsed by

Somebody/or called by the

Guidance Counselor)

- Check in System if enrolled

- Assessment of the client’s

case thru interview.

no specific amount of

time; depends upon

situation

DSA – LB 104 None - Referral slip form

2 - Fill up the problem checklist and

counseling report sheet.

- Counseling Session/ re-

scheduling of counseling for

clients needing more

attention and time.

- Write Promissory note

( if required)

no specific amount of

time; depends upon

situation

DSA – LB 104 None

Problem Checklist

form Counseling

report form

3 Log-in/sign name in the logbook and

signing of excuse/ referral letter End of session None

For inquiry/suggestions/complains:

Contact No. : (044) 463-5336

Dr. Linofe R. Aglubat

Guidance Office

(Dr. Linofe R. Aglubat)

[28]

Admission Policies of Freshmen students during enrolment

Who may avail of the Service:

1. Any student seeking enrolment to High School Department and to any of the

Colleges except for the College of Nursing, who have been issued proof of

being “qualified” for enrolment by the Admissions and Testing Center

2. Any student seeking enrolment to the College of Nursing, who have been

issued proof of being “qualified” for enrolment by the Admissions and Testing

Center, after being tested negative to Hepatitis B Virus.

Duration:

21- 28 minutes for those seeking enrolment to High School Department and to

any of the Colleges except for the College of Nursing

40 - 47 minutes for those seeking enrolment to the College of Nursing

How to Avail of the Services:

Please refer to the next page

Step Applicant/Client Service Provided Duration of Activity (Under Person in charge Fees Form

Normal Circumstances)

1 Show to the Nurse the form from DSA Give color coded medical form (coding based 2 min Nurse Medical Form

on corresponding course

2 Accomplishment of Form Explanation of each entry in the questionnaire 2 min Nurse/ Dentist/ MD

(whoever has no client to

attend to)

Answering all questions in the questionnaire 3-5 min

by the student

3 Taking of measurements, Vital Signs Taking of Blood pressure 3 min Nurse

Recording of height and weight 2 min Nurse/ Dentist/ MD

(whoever has no client to

attend to)

4 Physical Examination

a. Dental Dental examination and accomplishment of 2-4 min Dentist Dental form

dental form

b. Medical Medical and physical examination 4-5 min MD Medical Form

5 Referral to specialist if with problems Explanation of the condition to the patient 3-5 min MD

Write referral to specialist

write letter to the parents informing them

of the patient's condition

For students seeking admission to the College of Nursing, the above procedure will be preceded by

Testing of student for Hepatitis B Hepatitis B SURFACE Antigen determination

surface Antigen blood extraction 3 min Hired Med tech

MD if med tech is not

available

processing of blood sample 8-10 min med tech

release of results 2 min med tech

interpretation of result 3 min MD

counselling if found Hep B (+) 3- 5 min MD

[- 30 -]

MANAGEMENT INFORMATION SYSTEM OFFICE ASSESMENT OF STUDENT FEE (FOR NEW STUDENTS)


During Enrollment

Monday to Friday

8:00 AM - 5:00 PM

Who May Avail of the Service:

Students who passed the required university admission tests.

What are the Requirements:

Admission Slip

Duration: 4 Minutes

STEPS

APPLICANT/CLIENT SERVICE PROVIDER

DURATION OF ACTIVITY (UNDER

NORMAL CIRCUMSTANCES)

PERSON IN CHARGE FEES FORM

1

2

3

Present the Admission Slip from

Testing Center Office.

Profiling of Students Information

for student assessment billing and

printing of assessment form.

Proceed to the Accounting

Office.

Received and

assessed the

necessary form.

Process Student

information and

issuance of

assessment form.

Verification of

Assessment form

1 mins

3 mins

MIS Personnel

MIS Personnel

Clerk In-Charge

As Assessed

As Assessed

NEUST

Admission Slip

NEUST Assessment

Form/Pre- Registration

Form

END OF TRANSACTION

[- 31 -]

MANAGEMENT INFORMATION SYSTEM OFFICE ASSESMENT OF STUDENT FEE (FOR TRANSFEREE STUDENTS)


During Enrollment

Monday to Friday

8:00 AM - 5:00 PM


Students who already evaluated by the University Registrar


Evaluation Sheet and Preliminary form

Duration: 4 Minutes

STEPS

APPLICANT/CLIENT

SERVICE

PROVIDER

Duration of

Activity (under

Normal

Circumstances)

Person In

charge

Fees

Form

1

2

3

Present the Evaluation Sheet and

preliminary form from the Registrar

Office.

Profiling of Students Information for

student assessment billing and


Proceed to the Accounting Office.

Received and

assessed the

necessary form.

Process Student

information and

issuance of

assessment form.

Verification of

Assessment form

1 mins

3 mins

MIS Personnel

MIS Personnel

Clerk In-Charge

As Assessed

As Assessed

NEUST

Admission Slip

NEUST Assessment


Form

END OF TRANSACTION

[- 32 -]

MANAGEMENT INFORMATION SYSTEM OFFICE ASSESMENT OF STUDENT FEE (FOR OLD STUDENTS)


During Enrollment

Monday to Friday

8:00 AM - 5:00 PM


All Old Student in the University


Preliminary Form and Old Identification Card

Duration: 4 Minutes

STEPS APPLICANT/CLIENT SERVICE

PROVIDER

DURATION OF

ACTIVITY (UNDER

NORMAL

CIRCUMSTANCES)

PERSON IN

CHARGE FEES FORM

1

2

3

Present the preliminary form

from Respective Department

Enrolling Teacher.

Preparing assessment fee and


Proceed to the Accounting

Office.

Received and

assessed the

necessary form.

Issuance of

assessment form.

Verification of

Assessment form

1 mins

3 mins

MIS Personnel

MIS Personnel

Clerk In-Charge

As Assessed

As Assessed

NEUST

Preliminary Form

Student identification

Card

NEUST Assessment


Form

END OF TRANSACTION

[- 33 -]

MANAGEMENT INFORMATION SYSTEM OFFICE ADD/DROP/CHANGE


After Enrollment

Monday to Friday

8:00 AM - 5:00 PM


All Student of the University


Add/Drop/Change Form and Identification Card

Duration: 3 Minutes

STEPS APPLICANT/CLIENT SERVICE PROVIDER

DURATION OF

ACTIVITY (UNDER

NORMAL

CIRCUMSTANCES)

PERSON IN

CHARGE FEES FORM

1

2

3

Present Add/Drop/Change Form

from Registrar Office and

Identification Card

Process Add/Drop/ Change form

and print the details of Add/Drop/

Change transaction.

Proceed to the Registrar Office.

Received and

assessed the

necessary form.

Process Student

Add/Drop/ Change

Form and issuance of

assessment form.

Validation, printing of

student new load and

certification for

dropping of subjects.

1 mins

2 mins

MIS Personnel

MIS Personnel

Clerk In-Charge

As Assessed

As Assessed

NEUST

Admission Slip

NEUST Assessment


Form

END OF TRANSACTION

[- 34 -]

IDENTIFICATION CARD (FOR NEW/TRANSFEREE STUDENT)


Before Enrollment

Monday to Friday

8:00 AM - 5:00 PM


All New and Transferee Student of the University


Identification Card or Certificate of Registration

Duration: 5 Minutes and 15 seconds

STEPS

APPLICANT/CLIENT

SERVICE

PROVIDER

Duration Of

Activity (under

Normal

Circumstances)

Person In-

charge

Fees

Form

1

2

3

4

5

Present Card or Certificate of

Registration and official Receipt

(OR)

Fill up the form from the MIS staff

Encoding of the Record of the

student

Taking Picture and Signature

Printing of Identification Card

Received and

assessed the

necessary form.

Process Information

for

Identification Card

Issuance of

identification Card

15sec

2 mins

20sec

30sec

30sec

MIS Personnel

MIS Personnel

MIS Personnel

MIS Personnel

MIS Personnel

As Assessed

As Assessed

NEUST

Certificate of

Registration

Official Receipt

NEUST

Identification Card

END OF TRANSACTION

[- 35 -]

IDENTIFICATION CARD (FOR OLD STUDENT)


Before Enrollment

Monday to Friday

8:00 AM - 5:00 PM

Who May Avail of the Service :

All Old Student of the University



Duration: 5 Minutes and 15 seconds

STEPS APPLICANT/CLIENT SERVICE

PROVIDER

DURATION OF

ACTIVITY (UNDER

NORMAL

CIRCUMSTANCES)

PERSON IN-

CHARGE FEES FORM

1

2

3

4

Present Card or Certificate of

Registration and official Receipt

(OR)

Encoding of the Record of the

student

Taking Picture and Signature

Printing of Identification Card

Received and

assessed the

necessary form.

Process Information

for Identification

Card

Issuance of

identification Card

15 secs

2 mins

30sec

30sec

MIS Personnel

MIS Personnel

MIS Personnel

MIS Personnel

As Assessed

As Assessed

NEUST

Certificate of

Registration

Official Receipt

NEUST

Identification Card

END OF TRANSACTION

[- 36 -]

REPORT OF GRADES Schedule of Availability of Service:

Before Enrollment

Monday to Friday

8:00 AM - 5:00 PM


All Student of the University



Duration: 3 Minutes

STEPS APPLICANT/CLIENT SERVICE PROVIDER

DURATION OF

ACTIVITY (UNDER

NORMAL

CIRCUMSTANCES)

PERSON INCHARGE FEES FORM

1

2

3

Present Identification Card or


Printing of Report of Grades

Proceed to Respective Department

Received and

assessed the

necessary form.

Issuance of

assessment form.

Evaluation of Grade

1 min

2 mins

MIS Personnel

MIS Personnel

Clerk In-Charge

As Assessed

As Assessed

NEUST

Identification Card


NEUST

Report of Grades

[- 37 -]


During Enrolment Period

Monday to Friday

8:00 AM - 5:00 PM without noon break


Students who passed the required university's admission tests

What Are the Requirements:

Fully accomplished preliminary registration and Pre-Assessment Forms

Duration: 11 minutes

How To Avail of the Service:

Duration of Activity

Step Applicant/Client Service Provider (Under Normal Person in Charge Fees Form

Circumstances)

1 Present the duly accomplished enrolmentReceived and assessed the 2 mins Accounting Clerk as NEUST Preliminary and

form for review to the assigned necessary forms assessed Pre-Assessment Form

accounting personnel

2 Pay to the Cashier Process payment and issue O.R. 4 mins Cashier as Accountable Form No. 51

assessed

3 Proceed to the Registrar's Office Issuance of Certificate of 3 mins Clerk-in-Charge NEUST COR

Registration (COR)

ASSESSMENT OF STUDENT'S FEES

END OF TRANSACTION

[- 38 -]


During Enrolment Period

Monday to Friday



Students who has scholarship grants


Fully accomplished preliminary registration and Pre-Assessment Forms





Circumstances)

1 Present the duly accomplished enrolment Received and stamped the 2 mins Head, Scholarhip NEUST Preliminary and

form to the Head, Scholarsip Center form Center Pre-Assessment Form

2 Present the signed/stamped enrolment Re-assess the fees of scholars 5 mins Accounting Clerk as NEUST Preliminary and

form and Certificate of Scholarship to the to be paid and print the assessed Pre-Assessment Form

accounting office discounted form

3 Pay to the Cashier Process the payment and 4 mins Cashier as Accountable Form No. 51

issue O.R. assessed

4 Present proof of payment to the Registrar Issue the Certificate of 3 mins Clerk-in-Charge NEUST COR

secure Certificate of Registration Registration to students

RE-ASSESSMENT OF STUDENT'S FEES

END OF TRANSACTION

[- 39 -]


During Examinations



All students in the College and Graduate Levels


Identification Card, Official Receipt and Clearance (Finals)





Circumstances)

1 Pay at least 50% or the balance of Process the payment and issue 2 mins Cashier as Accountable Form No. 51

matriculation fees official receipt assessed

2 Proceed to the Accounting Office and Issue the necessary permit 2 mins Accounting Clerk NEUST Examination

present proof of payment Permit

3 Pay to the Cashier Process the payment and 3 mins Cashier as Accountable Form No. 51

issue O.R. assessed

4 Present proof of payment to the Registrar Issues the Certificate of 3 mins Clerk-in-Charge NEUST COR

secure Certificate of Registration Registration to students

ISSUANCE OF MID-TERM AND FINAL EXAMINATION PERMITS

END OF TRANSACTION

[- 40 -]


During Enrolment and Examination Period

Monday to Friday



All students of the university


Identification Card and Assessment Form

Duration: 8 minutes




Circumstances)

1 Present the Assessment Form and Received and review if the 2 mins Cashier as NEUST Assessment Form

Identification Card asssessment form is properly assessed and Identification Card

signed/assessed

2 Payment of Fees Check the money, process the 2 mins Cashier Accountable Form No. 51

payment and issue the official

receipt

3 Proceed to the Registrar's Office for the Checks proof of payment and 3 mins Clerk-in-Charge NEUST COR

Certificate of Registration (COR) issue COR

PAYMENT OF SCHOOL FEES

END OF TRANSACTION

[- 41 -]


During Examination Period

Monday to Friday



All students of the university


Identification Card

Duration: 8 minutes




Circumstances)

1 Present Identification Card (ID) Received ID and check student's 2 mins Cashier NEUST ID

ledger

2 Present the payment Process the payment and 2 mins Cashier as Accountable Form No. 51

issue Official Receipt OR) assessed

3 Proceed to Accounting Office and present Check proof of payment and 4 mins Accounting Clerk NEUST Examination

OR together with Clearance (for Final issue Examination Permit Permit

Examination only)

END OF TRANSACTION

PAYMENT OF UNPAID SCHOOL FEES

[- 42 -]

ISSUANCE OF DOCUMENT FROM THE OFFICE OF THE REGISTRAR

Schedule of Availability of Service : Monday - Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break

Who may avail of the service : All students

What are the requirements

: Clearance from money and all accountability : Official Receipt : If the request is filed through a representative an AUTHORIZATION LETTER AND/OR SPECIAL POWER OF ATTY. (SPA): and one (1) valid ID of

the student and the representative

Duration : One (1) hour & three (3) minutes

STEP

NO. APPLICANTS/CLIENTS

SERVICE PROVIDER DURATION

OF SERVICE

OFFICE / PERSON


1

For Undergraduates, secure

request form and clearance

from the Office of the Registrar

Issue clearance form and check if

the students Form 137-A is already

submitted, if not advise the student

to get a request form for the Form

137-A.

2 minutes Clerk assigned None

Clearance form

and request for

Form 137-A, if

necessary

2

Fill-in all the items in the

clearance form and have it

signed by the concerned

authorities/offices.

Sign the form if the applicants is free

from any obligation

Concerned

authorities/offices Clearance Form

3 Pay thecorrespondingfeeat the

Cashier's Office

ProcesspaymentandIssueOfficial

Receipt of Payment (OR) Cashier's Staff

OTR- P 150.00/page

DIPLOMA - P150.00

(Re-issuance)

CAV - P 50.00

Permit to Cross-enroll - P

50.00

Cert. of GWA - P 50.00

Cert. of Medium of

Instruction - P 50.00

CERTIFICATION - P 10.00

Order of

Payment/

Clearance Form

[- 43 -]

1. cert. of grades

2. cert. of status

3. good moral

4. Honorable Dismissal

5. Cert. of Earned units

6. Cert. of Graduation

7. Evaluation Form

8. Authentication/page

9. Change of Matriculation

Doc. Stamp – P15.00

Completion Form – P15.00

Prospectus – P5.00

4

For Old Graduates, secure

request form from the Registrar's

Office and pay the

corresponding fees at the

Cashier's Office.

Issue the claim stub for the schedule

of the release of the document

requested (within 3 working days

from the date of receipt)

5 minutes Clerk assigned Claim Stub

5

For Newly Graduates, submit

the duly accomplished

clearance form and O.R. of

payment at the designated

Registrar's window. Then wait for

your official Form 137-A or

Transcript of Record.

Issue the document requested within

the day. 4 minutes Clerk assigned Form 137-A / OTR

END OF TRANSACTION

[- 44 -]

FLOWCHART

OFFICE OF THE REGISTRAR

Secure request form

And clearance from

the Office of the

Campus Registrar.

Pay the corresponding

fee at the

Cashier’s Office

All-in all the items in the

clearance form & have it

signed by the concerned

authorities/offices.

Submit the duly accomplished form, Form 137

(if advised to secure such) & O.R. of payment at the designated

Registrar’s Window.

Wait for the issuance of claim stub.

(If the request is filed through a

represented AUTHORIZATION

LETTER and/or SPECIAL POWER OF

ATTORNEY (SPA) & one (1) valid ID of

the student & the representative.

TABLE OF FEES

OTR/DIPLOMA (re-issue) – Php 150.00/page

CERTIFICATION – Php 10.00/ page

PERMIT TO CROSS ENROLL – Php 50.00

DOCUMENTARY STAMP – Php 15.00 each

EVALUATION/PROSPECTUS – Php 5.00 each

ADD/DROP/CHANGE – Php 10.00/ subject

COMPLETION FORM – Php 15.00/ subject

CAV – Php 50.00

[- 45 -]

ENROLLMENT FOR QUALIFIED GRADE 7 STUDENTS


Who may avail of the service : Elementary School Students


: Report Card (Form 138), Form 137-A : 2x2 ID Picture (3 copies) : NSO Birth Certificate (photocopy) : Matriculation Fees

Duration : 2 minutes

STEP

NO. PROCEDURE SERVICE PROVIDER

DURATION OF

SERVICE OFFICE / PERSON


1 Secure for Admission Slip Preliminary

RegistrationForm from thePrincipal

Office.

Issue the Admission Slip

and Sign the Preliminary

Registration Form

Principal's Office/Assigned

Personnel None Admission Slip

2 Report to the University Physician for

Health evaluation/medical history

Approved preliminary

registration form

Clinic/University Physician

3 Present the accomplished

preliminary registration form to the

MIS personnel for assessment of

fees.

Assess Fees

MIS Personnel None Preliminary

registration form

4 Pay your fees at the Cashier's

Office. Issue Official Receipt

Cashier's Office As Assessed Official Receipt

5 Present receipt of payment and

preliminary registration form to the

Registrar's office

Issue certificate of

registration 2 minutes Registrar's Office None

Certificate of

Registration

6 Proceed to MIS Office for issuance

of ID Issue ID

MIS Personnel

ID

END OF TRANSACTION

[- 46 -]

ENROLMENT FOR GRADE 8-12 STUDENTS


Who may avail of the service : Grade 8-12 students

What are the requirements : Report Card / Form 138


STEP

NO. PROCEDURE SERVICE PROVIDER DURATION OF

SERVICE OFFICE / PERSON


1 Present your Report Card (Form

138) to the enrolling teacher and

secure preliminary registration

form for you to accomplish.

Issue preliminary registration

form

Assigned

Enrolling Teacher None

Preliminary registration

form

2 Present the duly accomplished

registration form to the enrolling

teacher for approval. Approved preliminary

registration form

Assigned

Enrolling Teacher None

Preliminary registration

form

3 Present the approved

preliminary registration

form for the assessment of fees. Assess Fees

Assigned Personnel None Preliminary registration

form


Office. Issue Official Receipt

Cashier's Office As Assessed

Official Receipt

5 Submit Form 138, present receipt

of payments and students

preliminary registration form to

the Registrar's Office.

Issue certificate of

registration 2 minutes Registrar's Office None

Certificate of

Registration

6 Proceed to MIS for issuance of

ID Issue ID

MIS Personnel

ID

END OF TRANSACTION

[- 47 -]

ENROLMENT FOR QUALIFIED FIRST YEAR COLLEGE STUDENTS


Who may avail of the service : High school graduates


: Form 138 (Report Card)

3 pcs. passport size picture

Form 137-A (if only available)

Photocopy of NSO Birth Certificate (if only available) Matriculation Fees


STEP


DURATION OF

SERVICE

OFFICE / PERSON


1 Qualified Applicants are to secure

Admission Slip from Testing Office Issuance of Admission Slip

Testing Office None

Admission Slip/

Student Information

Sheet

2 Proceed to MIS Office for the

Sectioning and

Assessment

Section and assess student

according to course enrolled in

MIS Personnel None Assessment Form

3 Presentassessmentform tothe

Accounting

Office

Verification of assessment

Accounting

Personnel


Office. Issuance of Official Receipt


5 Present the requirements listed

above and the accomplished

student information sheet at the

Registrar's Office and secure

certificate of registration (COR).

Issuance of Certificate of

Registration

(COR)

2 minutes Registrar's Office None

Certificate of

registration

(COR)

6 Proceed to MIS Office for issuance

of ID

Issuance of ID MIS Personnel ID

END OF TRANSACTION

[- 48 -]

ENROLMENT FOR OLD COLLEGE STUDENTS


Who may avail of the service : Old College Students

What are the requirements : Report of Grades


STEP


DURATION OF

SERVICE

OFFICE / PERSON


1

Report to enrolling teacher and

present your report of grades for

evaluation and request for

preliminary registration form at the

DAGRAMH(Gym), Gen. Tinio St.

Campus/Dean's Office, Sumacab

Campus.

Issue preliminary

registration form Assigned Enrolling Teacher None

Preliminary

registration form

2 Request for assessment of fees Assess fees MIS personnel None Assessment

3

Proceed to Accounting personnel

(DAGRAHM) Gym for verification of

assessment

Verify assessment Accounting Personnel None

4 Pay your fees at the Cashier's Office. Issue Official Receipt Cashier's Office As Assessed Official Receipt

5

Present receipt of payments and

student's preliminary registration form

to the Registrar's Office and secure

certificate of registration.

Receive approved

registration forms and issue

certificate of registration

2 minutes Registrar's Office None COR

6 Proceed to MIS Office for issuance of

ID Issuance of ID MIS Personnel ID

END OF TRANSACTION

[- 49 -]

ENROLMENT OF NEW GRADUATE SCHOOL STUDENTS


Who may avail of the service :

What are the requirements : Original Transcript of Records (OTR)

3 pcs. passport size picture

Matriculation Fees


STEP

NO.

PROCEDURE SERVICE PROVIDER DURATION OF

SERVICE

OFFICE / PERSON

RESPONSIBLE

FEES FORM

1 Report to the Dean's Office for

screening and evaluation. Secure

and accomplish preliminary

registration form I-A.

Screen and evaluate

students' records; issue

preliminary form

Dean of Graduate

School None

Preliminary

registration form

2 Proceed to MIS personnel at

DAGRAHM (Gym) and present the

duly accomplished enrolment

form to the assigned personnel for

assessment of fees.

Assess Fees

MIS Personnel None Assessment form

3 Proceed to Accounting personnel

(DAGRAHM) Gym for verification

of assessment.

Verify and sign assessment

form

Accounting Personnel None


Office Issue Official Receipt


5 Present Official Receipt of

payments, preliminary registration

form and the requirements listed

above.

Issue Certificate of of

Registration 2 minutes Registrar's Office None

Certificate of

Registration

6 Proceed to MIS Office for the

issuance of ID Issue ID

MIS Personnel

ID

END OF TRANSACTION

[- 50 -]

ENROLMENT OF OLD GRADUATE SCHOOL STUDENTS


Who may avail of the service : Old Graduate School Students


STEP


DURATION OF

SERVICE

OFFICE / PERSON


1 Report to the Dean's Office for evaluation.

Secure and accomplish preliminary

registration form I-A.

Issue preliminary

registration form Dean of Graduate

School None

Preliminary

registration form

2 Proceed to MIS personnel at DAGRAHM

(Gym) and present the duly accomplished

enrolment form to the assigned personnel

for assessment of fees.

Assess Fees

MIS Personnel None Assessment form

3 ProceedtoAccountingpersonnelDAGRAHM

(Gym) for verification of assessment

Verify and sign

assessment form

Accounting Personnel None

4 Pay your fees at the Cashier's Office Issue Official Receipt


5 Present Official Receipt of payments and

students' preliminary registration form to the

Registrar's Office and secure Certificate Of

Registration (COR)

Receive approved

registration forms and

issue Certificate of

Registration. 2 minutes Registrar's Office

None

Certificate of

Registration

6 Proceed to University MIS Office for the

issuance of ID Issue ID

MIS personnel

ID

END OF TRANSACTION

[- 51 -]

SAN ISIDRO CAMPUS

SERVICE PROVIDER: GUIDANCE AND COUNSELING OFFICE

ENROLMENT/REGISTRATION OF NEW STUDENTS

(For new students only)

Schedule of availability of service: During the enrolment period

Monday to Friday, 8:00 A.M. to 5:00 P.M. without noontime break.

Who may avail of the service? New students seeking enrolment/registration.

What are the requirements? Admission slip from the Office of the Campus Registrar.

Duration: 9 minutes


Step

Applicant/Client

Service Provider

Duration of

Activity

Person In-Charge

Fees

Form

1

Submit admission slip to the guidance counselor.

Receive admission slip and verified if

applicant is qualified for enrolment.

2 minutes

Guidance Counselor

None

Admission Slip

2

Be prepared to answer the questions of the

guidance counselor intelligently and logically.

Evaluate the readiness of the

applicant to study along the

emotional, physical, and mental

aspects.

5 minutes

Guidance Counselor

None

Admission Slip

3

Request the guidance counselor to return the

approved admission slip.

Approve and returned the applicant’s

admission slip, if student is ready to

study.

2 minutes

Guidance Counselor

None

Admission Slip

4

Proceed to the campus clinic for medical

check-up.

END OF TRANSACTION

[- 52 -]

SAN ISIDRO CAMPUS

SERVICE PROVIDER: CAMPUS CLINIC

MEDICAL CHECK-UP OF NEW STUDENTS/ENROLLEES

Schedule of availability of service: From Monday to Friday, 8:00 A.M. to 5:00 P.M. without noontime break.

Who may avail of the service? New students seeking enrolment/registration.

What are the requirements? Admission slip from the Office of the Campus Registrar

Duly approved by the guidance counselor.

Duration: 9 minutes


Step

Applicant/Client

Service Provider

Duration

of Activity

Person In-

Charge

Fees

Form

1

Present admission slip approved by

the guidance counselor to the

campus nurse/medical staff.

Receive admission slip and

verify if applicant is qualified

for enrolment.

2 minutes

Campus Nurse

None

Admission slip

2

Undergo basic medical check-up

to be administered by the campus

nurse or medical staff.

Conduct medical check-up

to the applicant. Note down

adverse observations if there

is any.

5 minutes

Campus Nurse

None

Admission slip

3

Request the campus nurse to return

the approved admission slip and

proceed to the Office of the

Campus Registrar.

Approve and returned the

applicant’s admission slip if

found physically and mentally

healthy to study.

2 minutes

Campus Nurse

None

Admission slip

END OF TRANSACTION

[- 53 -]

SAN ISIDRO CAMPUS

SERVICE PROVIDER: ACCOUNTING OFFICE

ASSESSMENT/PAYMENT OF STUDENTS’ FEES


Monday to Friday, 8:00 A.M. to 5:00 P.M. without noontime break

Who may avail of the service? All students who have qualified for enrolment.

What are the requirements? Duly accomplished and approved Preliminary Registration Form 1-a; Student Clearance (for old students)

(Cashier’s, registrar’s and student’s copy of the form)

Duration: 9 minutes


Step

Applicant/Client

Service Provided

Duration of

Activity

Person In-Charge

Fees

Form

1

Present the duly accomplished and approved

certificate of registration for evaluation and

assessment of fees by the assigned accounting

personnel.

Receive duly accomplished

Preliminary Reg. Form 1-A, and

assess fees for payment.

2 minutes Accounting Clerk As assessed EUST Pre-Registration

Assessment Form

2

Pay required fees to the cashier or his/ her duly

authorized representative.

Receive payment & issue official

receipt (Form 51). File cashier’s

copy of COR.

4 minutes

Cashier or his/her duly

authorized

representative

As assessed Accountable Form No.

51

3

Receive O.R. and Request return of registrar’s

and student’s copy of Pre-registration/

Assessment Form and proceed to the Office of

the Campus Registrar.

Return student’s and registrar’s copy

of the Pre-Registration/ Assessment

Form to the client/ applicant.

3 minutes Clerk In-Charge None

NEUST COR

(Registrar’s and

Student’s Copy)

END OF TRANSACTION

[- 54 -]

SAN ISIDRO CAMPUS


RE-ASSESSMENT/PAYMENT OF STUDENTS’ FEES (FOR THOSE SEEKING SCHOLARSHIP GRANTS/BENEFITS)


Monday to Friday, 8:00 A.M. to 5:00 P.M. without noontime break

Who may avail of the service? All students seeking scholarship grants/benefits.

What are the requirements? Duly accomplished and approved Pre-Registration/ Assessment Form.

Supporting documents for scholarship.

Approved application for scholarship.



Step

Applicant/Client

Service Provider

Duration of

Activity

Person In-

Charge

Fees

Form

1

Present the duly accomplished and

approved certificate of registration to

the assigned accounting personnel.

Receive duly accomplish

and approve Pre-registration

form. Verified if applicant is

entitled to scholarship grant/

benefit. Re-assess tuition

and other fees.

5 minutes

Accounting clerk

As assessed

NEUST Pre-

Assessed Reg.

Form and

supporting

documents for

scholarship.

2

Pay required fees to the cashier or his/

her duly authorized representative.

Receive payment & issue

official receipt (Form 51). File

cashier’s copy of COR.

4 minutes

Cashier or his/her

duly authorized

representative.

As assessed

Accountable Form

No. 51.

3 Request return of registrar’s and

student’s copy of Re-assessed Reg.

Form and proceed to the Office of

the Campus Registrar.

Return the registrar’s and

student’s copy of the Re-

issued Reg. Form to the

client/applicant.

3 minutes

Clerk In-Charge

in the Acctg.

Office

None

NEUST COR

(Registrar’s and

Student’s copy)

END OF TRANSACTION

[- 55 -]

SAN ISIDRO CAMPUS


ISSUANCE OF EXAMINATION PERMITS (During the mid-term and final examinations for college and graduate students and

Quarterly periodic examinations for high school students).

Schedule of availability of service: During examination periods

Monday to Friday, 8:00 A.M. to 5:00 P.M. without noontime break.

Who may avail of the service? All students who will take periodic examinations.

(High school, college and graduate students).

What are the requirements? Identification card, previous receipts, and clearance (for the final examinations).



Step

Applicant/Client

Service Provider

Duration of

Activity

Person In-Charge

Fees

Form

1

For student with unpaid balance

Pay the required fees to the cashier or his/her

duly authorized representative. (At least 50% of

total fees for the mid-term and full payment for

the final)

Receive payment & issue official

receipt (Form 51).

Record payment made on student’s

assessment card.

6 minutes

Cashier or his/her duly

authorized

representative

50% of total fees

for the mid-term

and full payment

for the final

Accountable Form No.

51

2

Ask for present O.R.; I.D. and clearance and

request the issuance of examination permit from

the receiving officer.

Issued the appropriate examination

permit.

4 minutes

Clerk In-Charge

In the Acctg. Office

None

Mid-term or final

examination permit

END OF TRANSACTION

[- 56 -]

SAN ISIDRO CAMPUS

SERVICE PROVIDER : CASHIERS OFFICE

PAYMENT OF SCHOOL FEES

Schedule of Availability of Service: During Enrolment and Examination Period

Monday to Friday 8:00 AM - 4:00 PM without noon break

Who May Avail of the Service: All students of the university

What Are the Requirements: Identification Card and Assessment Form




Step Applicant/Client Service Provider (Under Normal Person in Charge Fees

Circumstances)

1 Present the Assessment Form and Received and review if the 2 mins Cashier as NEUST Assessment Form

Identification Card asssessment form is properly assessed and Identification Card

signed/assessed

2 Payment of Fees Check the money, process the 5 mins Cashier Accountable Form No. 51

payment and issue the official

receipt

3 Proceed to the Registrar's Office for the

Certificate of Registration (COR)

Form

END OF TRANSACTION

[- 57 -]

SAN ISIDRO CAMPUS

SERVICE PROVIDER : CASHIERS OFFICE

PAYMENT OF UNPAID SCHOOL FEES

Schedule of Availability of Service: During Enrolment and Examination Period

Monday to Friday 8:00 AM - 4:00 PM without noon break

Who May Avail of the Service: All students of the university

What Are the Requirements: Identification Card and Assessment Form

Duration: 7 minutes



Step Applicant/Client Service Provider (Under Normal Person in Charge Fees

Circumstances)

1 Present Identification Card (ID) Receive ID and check student's 2 mins Cashier NEUST ID

ledger

2 Payment of Unpaid fees / Balance Process the payment and 3 mins Cashier as Accountable Form No. 51

issue Official Receipt OR) assessed

3 Proceed to Accounting Office and present Check proof of payment and 2 mins Accounting Clerk NEUST Examination

OR together with Clearance (for Final issue Examination Permit Permit

Examination only)

Form

END OF TRANSACTION

[- 58 -]

SAN ISIDRO CAMPUS

NEUST-COLLEGE ADMISSION TEST

SERVICE PROVIDER: REGISTRAR'S OFFICE

SCHEDULE OF AVAILABILITY OF SERVICE : Monday -Friday 8:00 AM - 12:00 NN and 1:00 PM - 5:00 PM - Without Noontime Break

WHO MAY AVAIL OF THE SERVICE All High School Graduates

WHAT ARE THE REQUIREMENTS 1. Photo Copy of Report Card

2. Certification of Good Moral Character

3. 2x2 ID pictures (2 copies)

4. Entrance Exam Fee

DURATION 25 minutes

STEP APPLICANTS/CLIENTS SERVICE PROVIDER

DURATION OF OFFICE/PERSON FEES FORM

NO. SERVICE RESPONSIBLE

1 Present receipt of Testing fee to the Verify the receipt with the ID of the applicant 10 seconds Mrs. Adela M. De Leon 160

Testing Center Registrar, San Isidro Campus

2 Fill-up CAT application form and Check application form and all requirements 2 minutes Mrs. Adela M. De Leon CAT Application Form

submit together with all the submitted by applicant Registrar, San Isidro Campus

requirements and wait for exam permit.

3 Come back on the assigned date, time Verify the examination permit and ID of the 10 seconds Mrs. Adela M. De Leon

and venue of examination. examinee Registrar, San Isidro Campus

4 Checking of the test paper. Test papers will be checked individually in 2 minutes for Dr. Melissa Belinda P. Faronilo

the Main Campus each paper Head, Testing Center

5 Return for the CAT result after 2 weeks. Result of examination will be posted in the 1 minute Dr. Melissa Belinda P. Faronilo

bulletin board. Head, Testing Center

END OF TRANSACTION

[- 59 -]

SAN ISIDRO CAMPUS


ISSUANCE OF DOCUMENT FROM THE OFFICE OF THE CAMPUS REGISTRAR


WHO MAY AVAIL OF THE SERVICE : All students except newly graduates

WHAT ARE THE REQUIREMENTS : Clearance from money and property accountability

: Official Receipt

: If the request is filed through a representative an AUTHORIZATION LETTER and/ or SPECIAL POWER OF

ATTORNEY (SPA); and one (1) valid ID of the student and the representative

DURATION: One (hour) and 12 minutes




1

Secure request form and clearance

from the Office of the Campus

Registrar

Issue clearance form and

check if the students Form

137 is already submitted, if

not advise the student to get

a request form for Form 137

2 minutes Clerk assigned at the

Registrar's Office None

Clearance form and Request

for Form 137 if necessary

2

Fill-in all the items in the clearance

form & have it signed by the

concerned authorities/offices.

Sign the form if the applicant

is free from any obligation 30 minutes Cashier's Staff

Clearance Form

[- 60 -]

SAN ISIDRO CAMPUS






: Official Receipt



DURATION : One (hour) and 12 minutes




3 Pay the corresponding fee at the

Cashier's Office

Process payment and issue

Official Receipt of payment

(OR)

5 minutes Cashier's Staff OTR - 50.00/page Order of Payment/

CERTIFICATION 10.00/page Clearance Form

1.cert. of grades

2.cert. of status

3. good moral

4. honorable dismissal

5. cert. of no scanner

6. authentication

7. permit to cross-enroll form

8. cert. units earned

EVALUATION - 5.00/each

PROSPECTUS - 5.00/each

CHANGE OF MATRICULATION -

10.00/subject

COMPLETION FORM -

15.00/subject

CAV - 50.00/EACH

DIPLOMA: First Issue -

50.00/each

Re-Issuance - 100.00/each

[- 61 -]

SAN ISIDRO CAMPUS






: Official Receipt







4

Submit the duly accomplished

clearance form, Form 137 (if

advised to secure such) and OR of

payment at the designated

Registrar's window.

Receive/review accomplished

clearance form and forward to the

designated clerk. The clerk will check,

update and evaluate the record of the

student if all the requirements were

complied with.

30 minutes Clerk assigned at

the window

5 Wait for the issuance of claim stub.

Review accomplished clearance form.

Schedule the releases of the request

and issue the claim stub to the

student/client (Within 10 working days

from the ate of receipt, the requested

record will be available EXCEPT for

prospective graduates.) Forward to the

concerned clerk the aforementioned

document and do what is being

requested.

5 minutes Clerk assigned at

the window Claim Stub

END OF TRANSACTION

[- 62 -]

SAN ISIDRO CAMPUS

ENROLMENT FOR QUALIFIED FIRST YEAR COLLEGE STUDENTS



WHO MAY AVAIL OF THE SERVICE : Incoming First Year College Students (High School Graduates)

WHAT ARE THE REQUIREMENTS : Report Card (High School Card)

:2 x 2 ID Picture (3 Copies)

: NSO Birth Certificate

Matriculation Fees



DURATION OF

SERVICE

OFFICE/PERSON


NO.

1 Secure admission slips from Testing

Office Issue and sign admission slip 5 minutes

Testing Office Admission Slip

2 Proceed to the Guidance Office for

interview and submit 2 x 2 ID picture. Interview and receive picture; Sign admission slip 10 minutes Guidance Office

3 Report to the Campus Nurse for Health

evaluation/medical history.

Evaluate and record medical history of the student and sign

admission slip. 15 minutes Campus Nurse

4

Present your approved admission slip

to the enrolling teacher & secure an

accomplished preliminary form

Issue preliminary form 5 minutes Assigned Enrolling

Teacher

Preliminary Form

5

Present the duly accomplished

enrolment form to the assigned

faculty/personnel for assessment of

fees.

Assess Fees 5 minutes Cashier's Office

6 Pay your fees at the Cashier's Office. Issue Official Receipt 10 minutes Cashier's Office As Assessed

7


student’s Preliminary forms form to the

Registrar's Office and secure C.O.R.

Receive approved preliminary forms and issue C.O.R. 10 minutes Registrar's Office

Student's Copy and C.O.R.

END OF TRANSACTION

[- 63 -]

SAN ISIDRO CAMPUS

ENROLMENT FOR OLD COLLEGE STUDENTS



WHO MAY AVAIL OF THE SERVICE Old College Students

WHAT ARE THE REQUIREMENTS 1. Report of Grades

2. Clearance

DURATION 42 minutes




1

Present your clearance for the

previous semester to the enrolling

teacher. Secure and accomplished

preliminary registration forms.

Issue preliminary form 5 minutes Assigned Enrolling

Teacher None Preliminary forms

2


preliminary registration forms to the

enrolling teacher for approval.

Approved preliminary form 5 minutes

Assigned Enrolling

Teachers

Preliminary forms

4


registration forms to the enrolling

teacher for approval.

Approved registration forms 2 minutes Assigned Enrolling

Teacher

Preliminary Forms

5

Present the approved registration

forms the assigned personnel for the

assessment of fees.

Assess Fees 5 minutes Assigned Faculty or

Personnel

Registration forms

6 Pay your fees at the Cashier's office. Issue Official Receipt 10 minutes Cashier's Office As Assessed

7

Present receipt of payments &

students’ registration forms to the

Registrar's Office and secure C.O.R.

Received approved Preliminary

forms and issue C.O.R. 10 minutes Registrar's Office

Student's Copy and C.O.R.

END OF TRANSACTION

[- 64 -]

SAN ISIDRO CAMPUS

ENROLMENT FOR QUALIFIED FIRST YEAR HIGH SCHOOL STUDENTS



WHO MAY AVAIL OF THE SERVICE Elementary School Graduates

WHAT ARE THE REQUIREMENTS 1. Report Card/Form 137

2. 2x2 ID pictures (3 copies)

3. NSO Birth Certificate

4. Matriculation Fees

DURATION 58 minutes




1 Secure admission slips from Testing

Office Issuance and sign admission slip 5 minutes Testing Office

Admission Slip

2 Proceed to the Guidance Office for

interview and submit 2 x 2 ID picture.

Interview and receive picture;

Sign admission slip. 10 minutes Guidance Office

Clearance Form

3 Report to the Campus Nurse for

Health evaluation/medical history.

Evaluate and record medical

history of the student and sign

admission slip.

15 minutes Campus Nurse

4

Present your approved admission slip

to the enrolling teacher & secure an

accomplished enrolment form.

Issue enrolment forms 10 minutes Assigned Enrolling

Teacher

Enrolment Forms

5


enrolment forms to the assigned

faculty/personnel for assessment of

fees.

Assess fees 5 minutes Faculty / Personnel

Assigned

Enrolment Forms

6 Pay your fees at the Cashier's Office. Issue Official Receipt (O.R.) 10 minutes Cashier's Office As Assessed

7


students enrolment forms to the



Receive approve registration

forms and issue certificate of

registration.

3 minutes Registrar's Office


END OF TRANSACTION

[- 65 -]

SAN ISIDRO CAMPUS

ENROLMENT FOR QUALIFIED OLD HIGH SCHOOL STUDENTS



WHO MAY AVAIL OF THE SERVICE Old High School Students

WHAT ARE THE REQUIREMENTS 1. Report Card/Form 138

2. Clearance

DURATION 25 minutes




1

Present your Report Card (Form 138)

and clearance for the previous S.Y. to

the enrolling teacher and secure

enrolment registration forms for you to

accomplished.

Examine card and issue enrolment

/ registration forms 5 minutes

Assigned Enrolling

Teacher None Enrolment Forms

2


enrolment registration forms to the

enrolling teacher for approval.

Approve Enrolment forms 2 minutes Assigned Enrolling

Teacher None Enrolment Forms

3

Present the approved registration form

to the assigned personnel for the

assessment of fees.

Assess Fees 5 minutes Assigned Personnel None Enrolment Forms

4 Pay your fees at the Cashier's Office. Issue Official Receipt 10 minutes Cashier's Office As Assessed Enrolment Forms

5


students registration forms to the



Receive approve registration forms

and issue certificate of registration. 3 minutes Registrar's Office


END OF TRANSACTION

[- 66 -]

SAN ISIDRO CAMPUS

REASSESSMENT OF SCHOLARS OLD AND NEW STUDENTS IN THE COLLEGE LEVEL



WHO MAY AVAIL OF THE SERVICE All College Students

WHAT ARE THE REQUIREMENTS 1. Report Card/Certification of Grades

2. Certificate of Scholarship from sponsors

DURATION 30 minutes




1


enrollment and assessment forms and

certificate of scholarship. Submit all the

requirements for Scholarship testing

center.

Certification of scholarship 10 minutes Prof. Rita C. Cajucom

San Isidro Campus None Certification of Scholarship

2

Present the signed enrollment forms

and certificate of scholarship to the

accounting office- for reassessment of

the scholarship.

Assess Fees 10 minutes Cahier's Office

Enrolment Forms

3 Pay your fees at the cashier's office. Issue Official Receipt 10 minutes Cahier's Office As Assessed

END OF TRANSACTION

[- 67 -]

APPLICATION FOR COLLEGE ADMISSION TEST (GABALDON CAMPUS)

Schedule of Availability of Service: Monday-Friday 8:00am – 5:00pm No Noontime Break

Who may avail of the Service: High School Graduates from different high schools.

What are the requirements:

1. 4 pcs. 2x2 picture

2. Xerox copy of High School Report Card (Form 138)

Duration: 9 minutes


STEP APPLICANT/CLIENT SERVICE PROVIDER

DURATION OF

ACTIVITY

(UNDER NORMAL

CIRCUMSTANCES)


1 Pay CAT Fee Receives payment and issues Official Receipt

(OR) 3 minutes

Cashier

(Mrs. JV Cunanan) 180.00

CAT Application

Form

2 Pass filled application form Process Application form and issue test permit

for examination 3 minutes

Head Testing

(Mrs. AM Elegado)

3 Take College Admission Test as

scheduled. Administer Examination 1 hour Faculty Proctor

4 Get CAT result Issue CAT Result 3 minutes Head, Testing

(Mrs. AM Elegado)

END OF TRANSACTION

[- 68 -]

ASSESSMENT OF SCHOOL FEES (GABALDON CAMPUS)


Who may avail of the Service: Students

What are the requirements: Assessment Form




DURATION OF

ACTIVITY

(UNDER NORMAL

CIRCUMSTANCES)


1

Bring Certificate of Registration to

the Accounting Office for

Assessment of School Fees

Assess School Fees 5 minutes Accounting

(Mrs. AG Subido)

Assessment

Form

2 Bring Assessment Form to the

Cashier for Payment

Issues Official Receipt and

Receives Payment 5 minutes

Cashier

(Mrs. JV Cunanan)

School

Fees

Assessment

Form

END OF TRANSACTION

[- 69 -]

RECEIVING PAYMENTS AND ISSUANCE OF OFFICIAL RECEIPT (GABALDON CAMPUS)



What are the requirements: Assessment Form

Duration: 7 minutes



DURATION OF

ACTIVITY

(UNDER NORMAL

CIRCUMSTANCES)


1 Bring assessment form to the

Cashier for payment of Fees

Issues Official Receipt and receives

payment 5 minutes

Cashier

(Mrs. JV Cunanan)

School

Fees Assessment Form

2 Return the Assessment form to the

Accounting Office Accept and keep the Assessment form 2 minutes

Accounting

(Mrs. AG Subido) Assessment Form

END OF TRANSACTION

[- 70 -]

ENROLMENT OF COLLEGE STUDENTS (2ND SEMESTER) (GABALDON CAMPUS)


Who may avail of the Service: Old Students

What are the requirements: Class Cards with grades (1st Semester)




DURATION OF ACTIVITY

(UNDER NORMAL

CIRCUMSTANCES)

PERSON IN

CHARGE FEES FORM

1 Present Class Cards with

grades Issue Preliminary Registration Form 3 minutes Enrolling Instructor

Preliminary

Registration Form

2

Fill up Preliminary Registration

Form (see bulletin board for

schedule of classes)

Check Preliminary Registration Form and

Issued Certification of Registration 5 minutes Enrolling Instructor

Certification of

Registration Form

3 Fill up Certification of

Registration

Check and sign the Certification of

Registration 3 minutes Enrolling Instructor

4

Proceed to Accounting Office

for Assessment of

Fees

Process Registration form and assess School

Fees 5 minutes

Accounting

(Mrs. AG Subido)

School

Fees Assessment Form


Cashier for Payment of Fees

Receives payment and issues Official

Receipt (OR) 5 minutes

Cashier (Mrs. JV

Cunanan) Assessment Form

6

Return to the Registrar and

present Certification of

Registration

Issues Class Cards and Student’s Copy of

Registration 4 minutes

Registrar’s Office

(Mrs. RD Peralta/SG

Alvarez)

Certification of

Registration

END OF TRANSACTION

[- 71 -]

ENROLMENT OF FRESHMEN HIGH SCHOOL STUDENTS (GABALDON CAMPUS)


Who may avail of the Service: Elementary Graduates from different elementary schools

What are the requirements: 4 pcs. 2x2 picture

Original copy of Report Card (Form 138)

Duration: 5 minutes




(UNDER NORMAL

CIRCUMSTANCES)


1

Get Admission Test Result and

present for Medical/Physical

Examination

Examine the health condition of the

applicant and sign the admission slip. 10 minutes

Nurse

(Ms. MLJ Manabat) Medical Form

2

Present Admission Form duly

signed by the school nurse

and other requirements.

Issue Registration Form 3 minutes

Registrar’s Office (Mrs.

RD Peralta/Mrs. SG

Alvarez)

Registration Form

3 Fill up Registration Form

4

Bring duly accomplished

Registration Form to the


Assessment of School Fees

Receive Registration Form and assess school

Fees 5 minutes

Accounting (Mrs. AG

Subido)

5

Bring Assessment Form to the

Cashier’s Office for Payment

of Fees

Issues Official Receipt and Receive Payment 3 minutes Cashier (Mrs. JC

Cunanan)

School

Fees Registration Form

6 Return the Registration Form to

the Registrar’s Office

Accept the Registration form and stamped

“Enrolled” 3 minutes


RD Peralta/Mrs. SG

Alvarez)

END OF TRANSACTION

[- 72 -]

ENROLMENT OF FRESHMEN COLLEGE STUDENTS (Ist Semester) (GABALDON CAMPUS)


Who may avail of the Service: High School Graduates who have taken and passed the CAT

What are the requirements: 4 pcs 2x2 picture

Original Copy of Form 138/High School Report Card

Certification of Good Moral Character





(UNDER NORMAL

CIRCUMSTANCES)


1 Get CAT Result and present for

Medical/Physical Examination

Examine the health condition of the applicant

and sign at the admission slip afterwards.

10 minutes Nurse (Mrs. LJC Manabat) Medical Form

2

Present Admission Form duly

signed by the school nurse and

other requirements

Issue preliminary registration form 3 minutes Registrar’s Office (Mrs. RD

Peralta/Mrs. SG Alvarez)

Preliminary

Registration Form

3

Fill up Preliminary Registration

Form (see bulletin board for

schedule of classes)

Check Preliminary Registration Form and Issue

Certification of Registration

5 minutes Registrar’s Office (Mrs. RD


Certification of

Registration)

4 Fill up Certification of Registration Check and sign the Certification of Registration 3 minutes Registrar’s Office (Mrs. RD


5 Proceed to Accounting Office for

Assessment of Fees

Process Registration form and Assess School Fees 5 minutes Accounting (Mrs. AG

Subido)

School

Fees

Assessment Form


Cashier for Payment of Fees

Receives payment and issues Official Receipt

(OR)

5 minutes Cashier (Mrs JV Cunanan) Assessment Form

6 Return to the Registrar and

Present Certificate of Registration

Issues Class Cards and Student’s Copy of

Registration

4 minutes Registrar’s Office (Mrs. RD


Certification of

Registration

END OF TRANSACTION

[- 73 -]

ISSUANCE OF OFFICIAL TRANSCRIPT OF RECORDS (GABALDON CAMPUS)



What are the requirements: Clearance





(UNDER NORMAL

CIRCUMSTANCES)


1 Secure Clearance Issue clearance 2 minutes


RD Peralta/Mrs. SG

Alvarez)

Student

Clearance

2

For Signature of the following:

1. Director, Acad. Affairs

2. Adviser

3. Budget Officer

4. Cashier

5. Librarian

Signatories

3 Present duly signed clearance to the

Registrar’s Office

Encode OTR

Check OTR

Print OTR

25 minutes

10 minutes

2 minutes


RD Peralta/Mrs. SG

Alvarez)

4 Pay OTR Fee Issues Official Receipt and Receive

Payment 3 minutes

Cashier (Mrs. JV

Cunanan) 50.00/page

4 Claim Official Transcript of Records Issue OTR 3 minutes


RD Peralta/Mrs. SG

Alvarez)

END OF TRANSACTION

[- 74 -]

MAIN CAMPUS LIBRARY

NAME OF OFFICE LIBRARY/ Main

SECTION Reference Section

Type of Service Readers Services/ Library instruction

Schedule of Availability of Service Monday to Friday 8:00 am to 5:00 pm no noon breaks

Who may Avail of the Services All bonafide students of NEUST University officials, all faculty and staff, members of other

Education Institution, Scholars visiting the University and Alumni of NEUST.

What are the Requirements For the students, Library Card and School ID, for the University Officials Faculty and employees

School Identification Cards, for the members of other Education institution endorsement letter from their

librarian together with their School Identification Card, For other visiting users and alumni members

Valid Identification Card.

STEP LIBRARY USER / CLIENT SERVICES PROVIDED RESPONSE TIME PERSON RESPONSIBLE

1. Write name at the logbook upon entrance to the

Library

2.Present Borrowers Card to the assigned librarian


Library.

4.Present endorsement letter from their School

heads or from librarian to the assigned staff.

Write name at the logbook upon entrance to the

Library.

Present valid Identification card to the assigned

staff.


Library.


staff.

Bonafide students of

NEUST

Users from neighboring

Schools and other

education institution

School Officials,

faculty and staff of

NEUST

Other visiting users,

alumni of NEUST.

Assistance to reference query.

Assistance in borrowing of books and

other Library materials



other Library materials.







8:00 am to 5:00 pm

No Noon Break

8:00 am to 5:00 pm

No Noon Break

8:00 am to 5:00 pm

No Noon Break

8:00 am to 5:00 pm

No Noon Break

Mrs. Gloria F. Felipe




END OF TRANSACTION

[- 75 -]


SECTION Filipiñana Section

Type of Service Readers Services

Schedule of Availability of Service Monday to Friday 8:00 am to 5:00 pm No noon break

Who may Avail of the Services All bonafide students of NEUST, University officials, all faculty and staff, members of other

Education Institution, Scholars visiting the University and alumni of NEUST.


School Identification Card, for the members of other Education institution endorsement letter from their

Librarian together with their School Identification Card. For other visiting users and alumni members

Valid Identification Card

.

Step Library User / Client Services Provided Response Time Person Responsible


Library.

2.Present Borrowers Card to the assigned staff.


Library.

2.Present endorsement letter t from their School

heads or from the librarian to the assigned staff.

1.Write name at the logbook upon entrance to the

Library

2.Present valid Identification card to the assigned

staff.


Library


staff.


NEUST


Schools and other

education institution.

School Officials, faculty

and staff of NEUST


alumni of NEUST

Assistance to library users in searching

for books that deals with Filipiniana .



Assistance in searching of books that

deals with Filipiniana



Assistance in searching of books that

deals with Filipiniana.


another Library material



8:00 am to 5:00

pm

No Noon Break

8:00 am to 5:00

pm

No Noon Break

8:00 am to 5:00

pm

No Noon Break

8:00 am to 5:00

pm

No Noon Break





END OF TRANSACTIONS

[- 76 -]


SECTION Reserve Section


Schedule of Availability

Of Service Monday to Friday 8:00 am to 5:00 pm No noon break

Who may Avail of

The Services All bonafide students of NEUST, University officials, all faculty and staff ,members of other



School Identification Card, for the members of other Education institution endorsement letter from them



END OF TRANSACTION



Library.



Library

2.Present endorsement letter to from their School



Library.

2. Present valid Identification card to the assigned

staff.


Library.

2. Present valid Identification card to the assigned

staff.


NEUST


Schools and other



and staff of NEUST


alumni of NEUST.

Assistance in borrowing

of books and other

Library materials.

Assistance in searching of needed

information in the circulation section


other Library material.



8:00 am to 5:00 pm

No Noon Break

8:00 am to 5:00 pm

No Noon Break

8:00 am to 5:00 pm

No Noon Break

8:00 am to 5:00 pm

No Noon Break





[- 77 -]


SECTION Circulation Section









.

STEP LIBRARY USER / CLIENT SERVICES PROVIDED RESPONSE TIME PERSON

RESPONSIBLE

1. Write name at the logbook upon entrance to

the Library



the Library


heads to the assigned staff.


Library


staff.


Library.


staff.


NEUST


Schools and other



and staff of NEUST


alumni of NEUST

Assistance in borrowing of books

and other Library materials.

Assistance in searching of needed

information in the reserve section


and another Library material.


and other Library materials.

8:00 am to 5:00 pm

No Noon Break

8:00 am to 5:00 pm

No Noon Break

8:00 am to 5:00 pm

No Noon Break

8:00 am to 5:00 pm

No Noon Break





END OF TRANSACTION

[- 78 -]


SECTION Periodicals Section


Schedule of Availability of Service Monday to Friday 8:00 am to 5:00 pm No noon breaks









Library



Library

2.Present endorsement letter from their School heads

or from the librarian to the assigned staff.


Library.


staff.


Library


staff.


NEUST


Schools and other



and staff of NEUST


alumni of NEUST.


of Newspapers, Journal subscription

and magazines.

Assistance in searching of materials in

Vertical File Collection.



and magazines.

Assistance in searching of materials in

Vertical File Collection.



and magazines



and magazines

8:00 am to 5:00 pm

No Noon Break





END OF TRANSACTION

[- 79 -]


SECTION Graduate School Section



Saturday 8:00 am to 5:00 pm

The Services All bonafide students of NEUST, University officials, all faculty and staff, members of other

Education Institution, Scholars visiting the University and alumni of NEUST.







Library



Library

2.Present endorsement letter from their School heads

or from the librarian to the assigned staff.


Library.


staff.


Library


staff.

Graduate Students of

NEUST


Schools and other



and staff of NEUST


alumni of NEUST.

Assist readers in the Graduate School

Section.



Assistance in searching of the needed

topics of the users.








topics of the users

8:00 am to 5:00

pm

No Noon Break

8:00 am to 5:00

pm

No Noon Break

8:00 am to 5:00

pm

No Noon Break

8:00 am to 5:00

pm

No Noon Break

Consuelo J. Estigoy

Consuelo J. Estigoy

Consuelo J. Estigoy

Consuelo J. Estigoy

END OF TRANSACTION

[- 80 -]

NAME OF OFFICE LIBRARY

SECTION Engineering Library







librarian together with their School Identification Card. For other visiting users and alumni members




the Library.



the Library.



1.Write name at the logbook upon entrance to

the Library.


staff.


the Library.


staff


NEUST.


Schools and other



and staff

of NEUST


alumni of NEUST.

Assist readers in Engineering Library













8:00 am to 5:00

pm

No Noon Break

Mrs. Aurea Tangunan

END OF TRANSACTION

[- 81 -]


SECTION College of Industrial Technology Library




Education Institution Scholars visiting the University and Alumni of NEUST.







Library



Library

2.Present the endorsement letter from their School

heads or from the Librarian to the assigned staff.


Library


staff.


Library


staff


NEUST

Users from

neighboring Schools

and other education

institution.

School Officials,

faculty and staff of

NEUST


alumni of NEUST.

Assist readers in CIT Library








topics of the users





8:00 to 5:00 pm

No Noon Break

8:00 to 5:00 pm

No Noon Break

8:00 to 5:00 pm

No Noon Break

8:00 to 5:00 pm

No Noon Break

Ms. Pastora Y. Sta. Ana




END OF TRANSACTION


[- 82 -]

SECTION SUMACAB CAMPUS



Who may Avail of The Services All bonafide students of NEUST, University officials, all faculty and staff, members of other

Education Institution and Scholars visiting the University and Alumni of NEUST.







Library.



Library

2.Present the endorsement letter to the from their

School to the assigned staff.


Library.


staff.


Library.


staff.


NEUST, Sumacab

Campus


Schools and other



and staff of NEUST


alumni of NEUST.

Assist readers in Sumacab Campus

Library








topics of the users





8:00 to 5:00 pm

No Noon Break

Consuelo Cristobal

Mrs. Ma. Daisy S.

Taberna

Consuelo Cristobal

Mrs. Ma. Daisy S.

Taberna

END OF TRANSACTION

[- 83 -]


SECTION San Isidro Campus









.STEP LIBRARY USER / CLIENT SERVICES PROVIDED RESPONSE TIME PERSON RESPONSIBLE


the Library.



the Library.




the Library


librarian.


the Library.


staff.


NEUST, San Isidro

Campus


Schools and other



and staff of NEUST


alumni of NEUST.

Assist readers in San Isidro Campus

Library













8:00 to 5:00 pm

No Noon Break Canlito Garcia Jr.

[- 84 -]

END OF TRANSACTION


SECTION ATATE CAMPUS

Type of Service Services



Education Institution Scholars visiting the University alumni of NEUST.





.


1. Write name at the logbook upon

entrance to the Library

2.Present Borrowers Card to the assigned

staff.



2.Present endorsement letter from their

School heads or from the librarian to the

assigned staff.

1.Write name at the logbook upon


2.Present valid Identification card to the

assigned staff



2.Present valid Identification card to the

assigned staff


NEUST, Atate Campus


Schools and other



and staff of NEUST

Other visiting users, alumni

of NEUST.

Assist readers in Atate Campus Library

Assistance in borrowing of books and other

Library materials.




Library materials.




Library materials.



8:00 to 5:00 pm

No Noon Break

Mrs. Adelaida De Guzman




[- 85 -]

END OF TRANSACTION


SECTION FORT MAGSAYSAY CAMPUS




Education Institution Scholars visiting the University and Alumni members.





.



entrance to the Library.

2.Present Borrowers Card to the

assigned staff.



2.Present endorsement letter from

their School heads or from the

librarian to the assigned staff.



2.Present valid Identification card to

the assigned staff.




the assigned staff


NEUST, Fort Magasaysay

Campus


Schools and other



and staff of NEUST


of NEUST.

Assist readers in Fort Magsaysay Campus

Library


Library materials.




Library materials.




Library materials.



8:00 am to 5:00 pm

No Noon Break

8:00 am to 5:00 pm

No Noon Break

8:00 am to 5:00 pm

No Noon Break

8:00 am to 5:00 pm

No Noon Break

Mrs. Angelita Masa

Mrs. Angelita Masa

Mrs. Angelita Masa

Mrs. Angelita Masa

END OF TRANSACTION

[- 86 -]


SECTION Gabaldon Campus









.

STEP

LIBRARY USER / CLIENT SERVICES PROVIDED RESPONSE TIME PERSON RESPONSIBLE



2.Present Borrowers Card to the

assigned staff.



2.Present endorsement letter t from

their School heads to the assigned

staff.




the assigned staff.

Write name at the logbook upon

entrance to the library.

Present valid Identification card to

the assigned staff.

Bonafide students of NEUST,

Gabaldon Campus


Schools and other



and staff of NEUST


of NEUST

Assist readers in Gabaldon Campus Library.


Library materials.




Library materials.




Library materials.



8:00 am to 5:00 pm

No Noon Break

Mrs. Nancy Arenas

Mrs. Nancy Arenas

Mrs. Nancy Arenas

Mrs. Nancy Arenas

[87]

ANTI- FIXER CAMPAIGN

LABANAN ANG FIXERS!

The Anti-Red Tape Act (RA 9845) imposes stiff penalties on

fixers. Imprisonment of as long as six (6) years, or a fine of up to

P 200,000.00 or both.

Report the fixer/s name, address, location of government office,

date and type of transaction to the following:

OFFICE OF THE OMBUDSMAN:

0926-699-4703 02-927-4102

02-927-2404

CIVIL SERVICE COMMISSION:

917-839-8272 02-932-0111

CIVIL SERVICE COMMISSION, NUEVA ECIJA FIELD OFFICE

044-463-4666

WELCOME FIXERS

RA 9845

VIOLATORSSS

[88]

FEEDBACK FORM

(Pananaw o Puna)

Please let us know how we have served you. You may use this form for compliments, complaints, or suggestions. Simply check the corresponding box (Ipaaalam po ninyo

sa amin kung paano naming kayo napaglingkuran. Maaring gamitin ito para sa papuri, reklamo, o mungkahi. Mangyaring i-tsek lamang ang kahong naayon.)

Compliment Complaint Suggestion

(Papuri) (Reklamo) (Mungkahi)

Person(s)/Unit/Office Concerned or Involved: _____________________________________________________________________________________________

(Mga) tao/pangkat/tanggapan na may kinalaman sa papuri, reklamo, o mungkahi)

Facts or Details Surrounding the Incident:

(Kaganapan o detalyeng bumabalot sa pangyayari)

(Please use additional sheet if necessary)

(Mangyaring gumamit ng karagdagang papel kung kinakailangan)

Recommendation(s)/Suggestion(s)/Desired Action from our Office

(Rekomendasyon/Mungkahi/Nais na aksiyon mula sa aming tanggapan)

(Please use additional sheet if necessary)

(Mangyaring gumamit ng karagdagang papel kung kinakailangan)

Name [Optional]_________________________________________________________Office/Agency:_____________________________________

(Pangalan) (Tanggapan/Ahensiya)

Address:_______________________________________________________________________________________________________________

(Tirahan)

Contact Number(s) (if any): __________________________________________ E-mail Address (if any) :__________________________________

(Telepono)

Signature: ________________________________________________________ Date: _________________________________________________

(Lagda) (Petsa)

[89]

Control No.: __________

Republic of the Philippines

NUEVA ECIJA UNIVERSITY OF SCIENCE NAD TECHNOLOGY

Cabanatuan City

____________________

Date

________________________

________________________

________________________

Dear ___________________:

This is to acknowledge receipt of your application/request regarding _______

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

with the following supporting documents, to wit:

1. ___________________________________________ 2. ___________________________________________ 3. ___________________________________________

_________________________

(Frontline Personnel) NEUST Citizen’s Charter form # 01

[90]

____________________

Date

TO: ________________________

________________________

________________________

Nature/Subject of Comment/Suggestion/Complaint

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

________________________________________________________________

____________________________________________________________.

________________________________

(Signature over Printed Name of Client)

NEUST Citizen’s Charter form # 02

[91]

Name of Frontliner : _________________________________

Office Visited : _________________________________

Service Availed : _________________________________

YES NO

THE OFFICE

a. Is the Office clean and orderly? b. Did you feel comfortable? c. Was there a long waiting line for customers?

THE FRONTLINERS

a. Is the employee in-charge available? b. Is the employee in-charge knowledgeable? c. Were your needs attended promptly?

THE REQUIREMENTS

a. Were you made aware of the requirements and fees you will pay? b. Were you given proper information on how to get all the requirements needed?

THE OFFICERS

a. Were the officer/s available? b. Did it take him/her long to sign the documents?

INFORMATION

a. Is the data/service complete? b. Is the data relevant to your request? c. Are the instructions clear and concise?

Other comments/suggestions: ________________________________________________________________________________

_________________________________________________________________________________________________________

_________________________________________________________________________________________________________

______________________________

Name of Client [Optional]

This form is at NEUST offices. Please return this to the officer-of-the-day or drop it to the suggestion box at the Public Assistance Counter. Thank You.


[92]

CLIENT FORM

Pangalan ng Empleyado : _____________________________________

Petsa ng Transaksyon : _____________________________________

Tanggapan/Opisina : _____________________________________

Panuto/Instruksyon: Upang lalong mapag-ibayo ang serbisyo publiko ng NEUST, hinihingi po naming ang inyong pakiki-isa na sagutin ang mga susmusunod

na katanungan sa pamamgitan ng paglalagay ng marking tsek ( ) sa kaukulang kahon. Ang inyong mga katugunan ay mananatiling konpidensiyal.

UNANG BAHAGI

1. Siya ba ay may sapat na kaalaman sa kanyang ginagawang trabaho?

Pinakamataas Pinakamababa

10 8 6 4 2

2. Ikaw ba ay napaglingkuran ng sapat at maayos?


10 8 6 4 2

IKALAWANG BAHAGI

1. Siya ba ay magaling mag-asikaso, nakangiti at palabati sa iyo?


10 8 6 4 2

2. Siya ba ay lagi sa kanyang puwesto, nasa ayos at di nakikipagdaldalan, kumakain o may iba pang ginagawa habang

ikaw ay naghihintay?


10 8 6 4 2

3. Ang kanya bang puwesto ay malinis, maayos at walang hindi kanais-nais na mga bagay?


10 8 6 4 2

4. Siya ba ay nasa tamang kasuotan at may ID bilang lingcod bayan?


10 8 6 4 2

Mga Rekomendasyon; ____________________________________________________________________________________________________________

_______________________________________________________________________________________________________________________________


_______________________________

Pangalan at Lagda ng Nagmarka (Optional)

(Mangyari na pakihulog ito sa suggestion box

sa Public Assistance Counter. Salamat Po)

[93]

Conduct of Orientation/Briefing on Anti Red Tape Act of 2007 (A)

[94]

Creation of Task Force(B)

[95]

Steering Committee and Technical Working Group in Action (C)

[97]

Consultation with Stakeholders (D)

[98]

Installation of Public Assistance Desk (E)

Brief History of Nueva Ecija University of Science and...

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