Bridge & Wickers

www.bridgeandwickers.co.uk 020 7483 6555 1

NEW ZEALANDESCORTED TOURS WITH GRAND PACIFIC TOURS

BRIDGE & WICKERStrave l w i th exper ience

Bridge & Wickers also specialises in tailor-made holidays to Australia, Canada and Asia as well as New Zealand. Please contact us if you would like a brochure.

020 7483 6555www.bridgeandwickers.co.uk

email: [email protected] The Courtyard, 44 Gloucester Avenue, Primrose Hill, London NW1 8JD

ASIA


SCENERY & WILDLIFE • EXPLORE & DISCOVER • OUTDOOR ADVENTURE

LUXURY & LIFESTYLE • FOOD & WINE • FAMILY TRAVEL • COASTAL JOURNEYS

CANADA




AUSTRALIA



t r ave l w i th exper ienceBRIDGE & WICKERS

NEW ZEALAND& THE SOUTH PACIFIC

BRIDGE & WICKERS



t r ave l w i th exper ience

ABTA No.W7956


Final NZ Touring sections:Layout 1 26/2/10 17:25 Page 2

BRIDGE & WICKERS LUXURY COACH HOLIDAY SPECIALISTS2


WE WOULD LIKE TO TAKE THIS OPPORTUNITY to introduce Grand Pacific Tours which offers a wide range of luxury coach holidays and small group tours of New Zealand. Owned by the Harding family, who have specialised in New Zealand holidays for over 20 years, it is a company that is justifiably proud of its highly professional and personalised service.

Their programme of fully escorted tours provides an experience where everything is taken care of by their friendly, knowledgeable crew. From the moment you arrive in New Zealand they will deliver a warm welcome and the highest of standards.

The choice of itineraries is rich and diverse. You’ll see New Zealand’s spectacular scenery in armchair comfort as you travel through each region. There’s also a choice of three different tour options, including their popular Luxury Coach Holidays, their latest Ultimate Small Group Touring programme or one of their Special Interest tours.

Kia Ora Welcome to New Zealand

Contents

Map & Welcome to New Zealand 2, 3

Tour Benefits like no other! 4, 5

Accommodation 6, 7

Luxury Coach Holidays 8, 9

19 Day Rail, Cruise & Coach Holiday 10, 11

19 Day Grand New Zealand Tour 12, 13

16 Day Highlights of New Zealand Tour 14, 15

11 Day Northern Spectacular 16

10 Day South Island Spectacular 17

Ultimate Small Group Touring 18, 19

19 Day Ultimate Rail, Cruise & Coach Experience 20, 21

19 Day Ultimate Discovery 22, 23

16 Day Ultimate Explorer 24, 25

10 Day Ultimate South Island Escape 26

Special Interest Tours 27-29

Documentation & Merchandise 30

Booking Conditions 31

Travel with experience. Jerry Bridge and David Wickers, founding partners of Bridge & Wickers.

Comparing the quality of these tours, and the value for money with other coach touring companies, we feel that Grand Pacific Tours is the best in the business and we are confident that their holidays will more than meet the expectations of Bridge & Wickers’ clients.

Please give one of our consultants a call on 020 7483 6555 to discuss these escorted tours in more detail, or email [email protected].

Grand Pacific Tours is regarded in the market place as the New Zealand Luxury Coach Holiday specialist as we offer ‘something for everyone!’ Join us on a holiday experience to this magical place - New Zealand. You won’t be disappointed.Peter Harding, Managing Director, Grand Pacific Tours


Personalised, InclusiveTour Benefits Like No OtherTRAVELLED WITH US BEFORE?At Grand Pacific Tours we love to welcome past travellers back to New Zealand. For your second tour receive a FREE pre tour night accommodation (room only). For every subsequent tour after receive a per person discount. Our most loyal traveller has done seven tours in as many years!

NO HIDDEN EXTRASThe benefit of choosing a Grand Pacific Tour is you pay one simple price that is inclusive of transfers, comprehensive sightseeing, meals and several specialty evenings. You will rarely have to put your hand in your pocket!

YOUR SPECIAL NEEDSAt the time of booking our staff can liaise on any special dietary or room requirements that will make your tour more comfortable. These requirements will be communicated to each hotel and attraction and will be on a request basis.

GROUP BENEFITSBenefits apply to 10 or more people taking an allocation of seats on a tour. Ask your Travel Consultant to assist you with a quotation. An exclusive tour can also be provided for larger groups.

DON’T BE DISAPPOINTEDAll departure dates are guaranteed to operate. We are adding new dates all the time due to demand so it is important to check with your Travel Consultant on a date that suits your schedule.

TRAVELLING ALONE?For the single traveller, you can either register to have a twin share room with another single traveller of the same gender to save costs, or you may opt to pay for a single supplement to guarantee a room of your own (Conditions apply).

MEET & GREET From the moment you touch down a friendly smile awaits. Our Meet and Greet Representatives ensure you are welcomed in true Kiwi style. Return airport to hotel transfers are provided.

QUALITY CONTROLAt the end of each tour all travellers complete a comprehensive questionnaire which allows us to closely monitor any items that need attention and this feedback ensures we can act quickly so that any issue can be rectified immediately.

STAY A LITTLE LONGERExtra nights’ accommodation can be arranged either before or after your tour. As some flights arrive late at night and others depart early morning, extra nights are highly recommended to allow yourself time to relax before commencing your holiday.

TRAVEL IN STYLE!Your tour price includes a stylish array of travel goods including a durable travel bag, ticket wallet, toiletry wet pack, New Zealand travel diary, luggage label, personal name badge, personalised itinerary, Optional Tours Directory, postcard, customs required resealable plastic bag and touring map. Your documentation will be made available to you at your first nights’ hotel.

LET US CARRY YOUR BAGSFrom the moment you arrive in New Zealand you will be assisted with your luggage. Each touring day your packed bags will be left at your hotel door for the porters to collect and then assist the Coach Captain to load safely onto the coach. On arrival at each new hotel luggage will be delivered to your hotel room in quick turnaround time.

A WARM WELCOMEOn arrival at each hotel a member of the management team will board the coach and provide a friendly welcome including a full brief on the hotels facilities and surrounds. When a two night stay is included, you will receive an official welcome letter called ‘Hotel Hints’ detailing the facilities including special Grand Pacific Tours arrangements

PERSONALISED SERVICEWhilst travelling with a group, it is still important that your holiday is a personal experience. One guide per 24 travellers has been confirmed for any guided tour inclusion.

ANYONE FOR A HELICOPTER RIDE?In certain locations you will have free time to participate in a range of Optional Activities from jet boating to helicopter rides. A colour Optional Tours Directory is provided so you can budget for any extra activities. A range of discount coupons are also included for local Auckland and Christchurch activities if you are extending your time pre or post tour.


ABOVE: Discover Larnach Castle, built in 1871 by William Larnach, for his beloved first wife Eliza. OPPOSITE: A helicopter flight to the snowfields of Franz Josef Glacier is one of the many optional tours that provide that ‘icing on the cake’ experience.

At Grand Pacific Tours we work hard to ensure every tour delivers a first class experience. This was confirmed by all of our travellers last season who rated their overall tour experience an average of 9.30 out of 10. Now that’s a quality result!

DON’T FORGET YOUR JACKET!A range of merchandise is available for sale when confirming your tour. Refer to page 30 for further details. The jackets are a great idea to keep you dry and warm. Keep one in your day pack.

NO MESSY MEAL SUPPLEMENTS!Our tours are inclusive of daily cooked breakfast and most dinners. An occasional night is free to dine at leisure and soak up the ambience of the local surrounds.

SPECIALTY MEALSEvery tour incorporates a number of specialty dinners including a traditional Haggis Ceremony in Dunedin, country fare at the Walter Peak Homestead in Queenstown and experience a colourful Maori Hangi and Concert in Rotorua.

THIS TABLE IS RESERVEDAt meal times you will never have to worry about finding a table to dine at. All Grand Pacific Tours travellers are provided with priority reserved dining at breakfast and dinner.

A FITTING FAREWELLA special farewell dinner on the last night of the tour offers the perfect opportunity to say goodbye to new found friends. Celebrate, have fun and share great memories of your time together.

A VIEW FROM EVERY SEATA daily seat rotation system operates throughout the coach, giving everyone an equal touring experience.

WINE TIME!Relive the day’s highlights with your fellow travellers at Wine Time! Each evening, one hour prior to dinner, your hotel will provide Grand Pacific traveller’s a discounted drink offer on selected beverages. Your Coach Captain will advise you of each days special.

SAFETY IS IMPORTANTOn the first morning of travel the Coach Captain will play a short introductory DVD providing some useful information that will ensure all travellers are fully briefed on a range of health and safety topics.

EXCLUSIVE TO US!Being a New Zealand specialist allows us to build solid relationships with our key suppliers and confirm arrangements exclusive to Grand Pacific Tours. A key example of this is on the Milford Sound Cruise where our travellers enjoy reserved seats on the Top Deck for premium viewing.

WE ARE HERE TO ASSISTOur qualified Operations Team in New Zealand ensure the smooth delivery of every tour. Located in the North and South Islands, our dedicated team provide personal assistance to both the travellers and Coach Captains whenever required. A Dinner Hostess is on site for your first nights dinner to assist with introductions.

TOUR POINTS TO NOTEChildren Children’s fares (i.e. 11 years and under) are available on application. Please note: unfortunately children under five are not suitable on these tours.

Luggage Limits Each traveller is entitled to take one suitcase, the sum of length, width and depth is not to exceed 140cm and weigh no more than 20 kilograms.

Single Travellers The option to twin share with another single traveller is not available on some tours. Please enquire with your Travel Consultant at time of booking.

Room & Dietary Requests Special room and dietary requests will be accepted and passed on to the hotels but cannot be guaranteed.

Triple Share Room Bookings Hotel rooms are generally sized to accommodate two travellers in comfort. When three travellers elect to share a room note that there will be restricted space. Please note that a rollaway bed may be used for triple share room bookings where three separate beds are required.

Special conditions apply on all tours that overnight on Ipipiri, the Overnight Boat in the Bay of Islands. Please enquire at time of booking.

Optional Tours Grand Pacific Tours does not operate these excursions. As such, no person employed or associated with Grand Pacific Tours has any connection with the operators of these excursions.

Variation Grand Pacific Tours reserves the right to cancel or to vary the content of its tours should the need arise.

Transfers Return airport transfers in New Zealand are not included if travellers have pre or post tour accommodation booked outside the Tour Hotels.

Our Operations Team ensures the smooth delivery of every tour.


Relax in ComfortYour home away from home GRAND PACIFIC TOURS OFFER THREE standards of accommodation to suit everyone’s budget - Quality, Deluxe & Premium. When deciding upon which hotels are to be included in our tours, Grand Pacific Tours’ management personally inspect each property to ensure the service, decor, cleanliness, meals and general operation is first class.

Enjoy a warm welcome on arrival at each hotel as a member of the management team will personally meet and greet you and the friendly hotel staff will deliver your luggage to your room.

During your tour you will want some free time to relax and explore at leisure. With this in mind we have included more two night stays in key locations.

CHOOSE FROM THREE STANDARDS OF ACCOMMODATIONQUALITY HOTELS (3 - 3.5 Star)Represents excellent value for money, clean and comfortable accommodation with genuine kiwi hospitality. This standard is featured on the following tour:16 Day Highlights of New Zealand Tour

DELUXE HOTELS (4 - 4.5 Star)Offers centrally located hotels, high quality service levels with a wide range of facilities and services. This standard is featured on the following tours:19 Day Rail, Cruise & Coach Holiday19 Day Grand New Zealand Tour11 Day Northern Spectacular10 Day South Island Spectacular

PREMIUM HOTELS (4.5 - 5 Star)Epitomizes one of the finest hotels in the city or region, boasting award winning facilities, top service levels and great attention to detail. This standard is featured on the following tours:19 Day Ultimate Rail, Cruise & Coach Experience19 Day Ultimate Discovery16 Day Ultimate Explorer10 Day Ultimate South Island Escape

DINE WITH NEW FRIENDSEach day commences with a choice of hot and cold options for breakfast. A specialty breakfast in Rotorua includes a Gondola ride to the Cableway Restaurant where you will enjoy a buffet champagne breakfast whilst taking in the spectacular views.

Relax at the end of each day knowing that you are amongst friends as you feast on some of New Zealand’s finest produce. Dinner is included on most evenings and you will dine with your fellow travellers in an area reserved for Grand Pacific Tours. Evening meals are generally a sumptuous three course meal or extensive buffet.

In some locations we have included specialty dining experiences:• In Rotorua experience the thrill of Maori song and dance followed by a traditional hangi banquet where food is cooked in the earth.• Celebrate Dunedin’s Scottish heritage as you take part in a Haggis Ceremony complete with bagpipes, Haggis and the immortal Robbie Burns poem.• Whilst in Queenstown board the vintage steamship, the TSS Earnslaw and cruise across Lake Wakatipu to Walter Peak Station where you will enjoy New Zealand’s high country cuisine.

ABOVE: Enjoy a warm welcome on arrival at each hotel. The friendly hotel staff will deliver your luggage to your room.


We offer three standards of accommodation to suit everyone’s budget. Quality, Deluxe & Premium.

CLOCKWISE FROM TOP LEFT: Millennium Hotel Christchurch; enjoy New Zealand’s finest produce; Distinction Fox Glacier; Pullman Auckland; Mercure Queenstown Resort; Millennium Hotel Rotorua.


Experience is the differenceLet us look after youGRAND PACIFIC TOURS HAS OPERATED FIVE TOP selling Luxury Coach Holidays to New Zealand since the company began in 1996. Travellers have a choice of three tours which cover all the icons of both Islands plus a dedicated North or South Island tour for those who have less time. Each tour offers something different and following is a summary to assist you in choosing the holiday that best suits you.

• The 19 Day Rail, Cruise and Coach Holiday has been designed for rail enthusiasts to enjoy the best of New Zealand at a relaxed pace. This exceptional itinerary combines coach travel with five breathtaking rail journeys and an exclusive overnight cruise in the Bay of Islands. Enjoy the services of a professional Tour Guide, deluxe accommodation and several two night stays.

• The 19 Day Grand New Zealand Tour is a comprehensive holiday through both the North and South Islands incorporating visits to lesser known places such as the Art Deco City of Napier, the food and wine region of the Wairarapa and the wine-producing Marlborough district. This tour features deluxe accommodation, most meals and several two night stays.

• The 16 Day Highlights of New Zealand Tour is our best selling coach holiday. Experience fantastic value for money on this all inclusive package which includes a number of iconic attractions in the North and South Islands, quality accommodation and most meals. You will also enjoy a number of speciality evenings including a memorable farewell dinner.

• The 11 Day Northern Spectacular is designed for the time conscious traveller and provides extensive coverage of the North Island and part of the South. The tour is fully inclusive of deluxe hotel accommodation, cooked breakfast and dinners plus a range of comprehensive prepaid activities.

• The 10 Day South Island Spectacular showcases New Zealand’s breathtaking scenery as you sit back and relax onboard your luxury coach. Stay in deluxe accommodation, enjoy cooked breakfasts and dinners plus experience an exciting range of prepaid attractions.

PROFESSIONAL COACH CAPTAINS Each Grand Pacific Tours’ Coach Captain has been handpicked for their expert knowledge and extensive driving experience. They are easily identified as they will be in company uniform.

A key part of their role is to ensure that the comfort and cleanliness of the coach is kept at the highest standard at all times. Ongoing training guarantees that your Coach Captain is on hand to assist you with every aspect of your tour, from handling your luggage to booking optional tours and ensuring you are settled in at the end of the day.

LUXURY TOURING COACHESGrand Pacific Tours utilise modern, luxury 48 seater touring coaches. All coaches feature air conditioning, reclining cloth trim seats, panoramic windows, CD and DVD player, entertainment system, lowering devices, air bag suspension, restroom, two door access and cold water storage.

Traveller comments on the vehicles utilised by Grand Pacific tours can be described in one word - “Excellent”.

Coach Captains have been handpicked for their expert knowledge & extensive driving experience.

Professional Coach Captains are on hand to assist you with every aspect of your tour.


Luxury Coach Holidays

Having done several coach tours in many places around the world we would like to say that the coach, the Coach Captains and the accommodation were all very good and equal to any other tour we have done. The guidance, explanations and courtesy of the coach captains are worthy of congratulations. S. & R. - Satisfied Past Travellers


Guaranteed Departures 2011Sep 10, 26Oct 4, 25, 27Nov 3, 12, 21

2012Jan 18, 31Feb 5, 8, 18, 23Mar 2, 4, 6, 10, 16, 22, 31Apr 7, 13, 18May 4

The historic tramway is a fantastic way to see the heart of Christchurch.

ONE LOW PRICE INCLUDES

PRE PAID ATTRACTIONS• Kauri Museum*• Waitangi Treaty Grounds*• EXCLUSIVE Bay of Islands Overnight Cruise• Glenbrook Vintage Railway• Longlands Dairy Farm• Paradise Valley Springs*• Skyline Gondola & Luge Ride• Agrodome• Thermal mud pools & geysers*• Te Puia traditional Maori Hangi & Concert• Southwards Car Museum• Te Papa, New Zealand’s National Museum*• Cruise on the Interislander Ferry• TranzCoastal Rail Journey• Christchurch Tramway • Plains Vintage Railway• Olveston House*• Haggis Ceremony & Gift• Larnach Castle*• Glenfalloch Woodland Gardens • Taieri Gorge Limited Rail Journey• Cruise Lake Te Anau, visit Glow Worm Caves• Milford Sound Cruise • Lakes District Museum• Cruise Lake Wakatipu on the TSS Earnslaw• TranzAlpine Rail Journey• City sights tour of Auckland, Wellington, Christchurch & Dunedin*Denotes guided tour is included with 1 guide per 24 travellers.

TOURING• Luxury coach travel with 2 door access, restroom, reclining seats and panoramic windows• Professional Coach Captain• Tour Guide• Personalised Meet & Greet on arrival• Return airport transfers in New Zealand• EXCLUSIVE Bay of Islands Overnight Cruise• 17 nights deluxe hotel accommodation• Six 2 night stays• Hotel porterage• 5 rail journeys• 5 cruises• All sightseeing and pre paid attractions• GST (New Zealand Goods and Services Tax)• Comprehensive documentation pack

MEALS• 18 cooked breakfasts including a specialty breakfast at Cableway Restaurant - Rotorua• 17 sumptuous dinners including 4 specialty dinners: Maori Hangi & Concert - Rotorua,Haggis Ceremony - Dunedin,Walter Peak Homestead - Queenstown,Farewell Dinner - Christchurch• 2 lunches including a specialty lunch at Longlands Dairy Farm - Matamata• 4 delicious morning / afternoon teasNote: Dinner on Day 1 not included for anyone arriving later than 8pm.

ITINERARY(B) Breakfast. (L) Lunch. (D) Dinner. (SD) Specialty Dinner.

DAY 1: Arrive Auckland (D)On arrival into Auckland you will be met by a Grand Pacific Tours representative and transferred to your hotel.Hotel Copthorne Hotel Harbourcity

DAY 2: Auckland - Bay of Islands (B,D)Depart Auckland and travel to the Parry Kauri Park to see a magnificent example of a Kauri Tree. Enjoy a visit and informative talk at the Kauri Museum in Matakohe then pass through Whangarei to Paihia. Enjoy a guided tour of the Waitangi Treaty Grounds, the location of the signing of the treaty between the Maori tribes and the British.Hotel Scenic Hotel Bay of Islands

DAY 3: Bay of Islands Overnight Cruise (B,D) A memorable day lies ahead of you today. After breakfast you are free to explore Paihia before boarding Ipipiri, the Great Sights brand new luxurious catamaran for your overnight cruise in the beautiful Bay of Islands. Cruise past spectacular landmarks, such as the Black Rocks and Urupukapuka Island before being anchored in a sheltered bay for a truly exclusive experience. You will be surrounded by nature, as the warm waters are home to an abundance of marine life such as dolphins, whales, seals and penguins.

Tenders will ferry you to nearby islands as you learn of the rich history and ecology associated with this region. At sunset enjoy a buffet of local cuisine before retiring to your King Stateroom that has sea views.Overnight Bay of Islands Overnight Cruise

DAY 4: Bay of Islands - Auckland (B,D)After a unique overnight stay, start the day with a leisurely breakfast before you cruise back to Opua Wharf mid-morning. Farewell the Bay of Islands and drive south via Whangarei, Wellsford and Warkworth to Auckland. Enjoy a short city tour and free time before transferring to your hotel. Hotel Copthorne Hotel Harbourcity

DAY 5: Auckland - Rotorua (B,L,D) Depart Auckland and travel to Glenbrook Vintage Railway for a nostalgic 15 kilometre trip back in time on a beautifully restored vintage steam train. Visit the restoration workshop and on return to Glenbrook Station, morning tea will be served. Depart Glenbrook and travel through magnificent countryside to Longlands Dairy Farm. Enjoy a delicious home cooked lunch hosted by a rural New Zealand family. Next, continue to Rotorua and visit Paradise Valley Springs, a superb wildlife park where you can hand feed rainbow trout. Hotel Sudima Hotel Lake Rotorua (Superior Rooms. 2 nights)

19 Day New Zealand Rail, Cruise & Coach HolidayFully Escorted featuring 5 breathtaking rail journeys and an EXCLUSIVE overnight cruise

Land Only Price** Twin Share Per Person £2929Single Supplement £884

Stay a little longerCity Twin Share SingleAuckland £53 £106Christchurch £53 £106Extra night rates are per person and based on room only.

Documentation Pack On arrival in New Zealand you will receive a stylish array of travel goods including a durable travel bag, ticket wallet, toiletry wet pack, New Zealand travel diary, luggage label, personal name badge, personalised itinerary, Optional Tours Directory, postcard, customs required resealable plastic bag and touring map.

**Prices shown are a guideline and subject to fluctuations. Please ask your consultant for the current confirmed price.


DAY 6: Rotorua (B,SD)Today begins with a Gondola ride to Cableway Restaurant where a buffet breakfast and spectacular views are on offer. Travel to the Agrodome where you see performing sheep, a shearing display and sheep dog trial. Enjoy some free time this afternoon before travelling to Te Puia to see the boiling mud pools and awesome Geysers that Rotorua is famous for. This evening experience an entertaining Maori Hangi and Concert.

DAY 7: Rotorua - Wellington (B,D)Depart Rotorua and travel along the Thermal Explorer Highway before arriving at the spectacular Huka Falls. Continue to Lake Taupo where some free time is available to enjoy this scenic lakeside town. Travel via the Tongariro National Park and this afternoon visit Southwards Car Museum, home to the most comprehensive collection of veteran and vintage cars in the southern hemisphere. Enjoy afternoon tea before continuing south along the Kapiti Coast to Wellington, New Zealand’s capital.Hotel James Cook Grand Chancellor (2 nights)

DAY 8: Wellington (B,D)Enjoy an extensive city tour in New Zealand’s capital, Wellington. A highlight will be a guided tour of Te Papa, New Zealand’s National Museum, with exhibits that embrace both Maori and European views. Enjoy free time at leisure this afternoon.

DAY 9: Wellington - Christchurch (B,D) This morning board the Interislander Ferry, cross Cook Strait and travel through the Marlborough Sounds to Picton. Join the TranzCoastal, a truly spectacular rail journey that links the port of Picton to Christchurch. Follow the thin wedge of land between the Pacific Ocean and the Kaikoura Ranges. Continue across the Northern Canterbury Plains to the garden city of Christchurch.Hotel Copthorne Hotel Christchurch City or Copthorne Central Christchurch (2 nights)

DAY 10: Christchurch (B,D)This morning enjoy a city tour of Christchurch. This afternoon is free and we have arranged for you to travel on the Christchurch Tramway which is the best way to visit all the “Must See” sights.

DAY 11: Christchurch - Dunedin (B,SD) Depart Christchurch and travel to The Plains Vintage Railway where you experience a ‘K’88Steam Locomotive at work. View the informative displays and enjoy a delightful morning tea before travelling to Oamaru. Continue to Dunedin for a city sights tour including a visit to Olveston House, a prestigious historic home. Tonight a Scottish evening will be presented complete with bagpipes, great food, Haggis Ceremony and gift. Hotel Mercure Leisure Lodge (2 nights)

DAY 12: Dunedin (B,D) Travel along the Otago Peninsula to Larnach Castle where you enjoy a guided tour. Next visit Glenfalloch Woodland Gardens, view the superb collection of flowers followed by a delightful morning tea. Return to the city where free time is available before boarding The Taieri Gorge Limited for a journey through spectacular scenery only accessible by rail. On return to Dunedin’s historic Edwardian Railway Station your coach will transfer you to your hotel.

DAY 13: Dunedin - Te Anau (B,D)Travel to Te Anau, the gateway to Fiordland and cruise across Lake Te Anau to visit the Glow Worm Caves. Admire the incredible limestone caverns, waterfalls and mystery of the Glow Worm Grotto before arriving at your hotel.Hotel Distinction Luxmore Hotel (Deluxe Rooms. 2 nights)

DAY 14: Te Anau - Milford Sound - Te Anau (B,L,D)Depart Te Anau for a fascinating drive to Milford Sound where you board your launch for a cruise on this magnificent fiord. See the spectacular Bowen Falls and towering Mitre Peak as you enjoy a picnic lunch. This afternoon return to Te Anau where some free time is available.

DAY 15: Te Anau - Queenstown (B,SD)Travel to Arrowtown, an old gold mining village and visit the Lakes District Museum. Continue to Queenstown, a year round resort situated on the shores of magical Lake Wakatipu. This evening board the vintage steamship TSS Earnslaw and cruise across Lake Wakatipu to Walter Peak Station. On arrival sit back and relax, as you are treated to the best of New Zealand’s high country cuisine in the Colonel’s Homestead. After dinner enjoy a short farm tour then reboard the TSS Earnslaw for a sing along by the piano as you cruise back to Queenstown. Hotel Mercure Queenstown Resort (Lakeview Rooms. 2 nights)

DAY 16: Queenstown (Free Day) (B) Today is a free day for you to explore Queenstown at leisure. Your Coach Captain and Tour Guide are available to assist with the many options available, whether it be the thrill of a jet boat ride or the helicopter ride of a lifetime. This evening is also free and you may choose to dine out at one of the many fine restaurants.

DAY 17: Queenstown - Franz Josef (B,D)Depart Queenstown and travel via the Haast Pass to the West Coast, an area of stunning beauty. See the snow capped peaks of the Southern Alps as you travel north to Fox Glacier. Time is available (weather permitting) to experience a scenic flight (optional) over the spectacular glaciers before continuing to Franz Josef.Hotel Scenic Hotel Franz Josef Glacier

DAY 18: Franz Josef - Christchurch (B,SD) Travel to Hokitika, famous for its greenstone then continue to Greymouth where you board The TranzAlpine, renowned as one of the great train journeys of the world. Travel through lush beech forest, skirt lakes and follow rivers till you climb through the Otira Tunnel to Arthur’s Pass in the centre of the Southern Alps. Descend through spectacular gorges, river valleys and over massive viaducts before completing your journey at Christchurch. This evening enjoy a farewell dinner with your new found friends.Hotel Copthorne Hotel Christchurch City or Copthorne Central Christchurch (2 nights)

DAY 19: Depart Christchurch (B)Time to say goodbye. You will be transferred to the airport to check in for your flight home after a memorable New Zealand holiday. TOP: Your tour is fully escorted by one of our experienced team;

ABOVE: The Taieri Gorge Limited offers a fascinating journey through rugged, spectacular scenery only accessible by train.

Bay of Islands Overnight CruiseExperience the spectacular Bay of Islands on a luxurious catamaran. Your overnight cruise includes:• Scenic cruising on a luxury vessel• King Stateroom with private ensuite• Superb dinner including local produce, seafood and BBQ meats• Cooked breakfast• Tender craft for shore excursions• Kayaking, snorkelling and swimming• Relaxation time allowing you to enjoy a drink and take in the serenity

TOUR EXCLUSIVE


Take an optional tour through Zealandia, in search of the elusive Kiwi.


PRE PAID ATTRACTIONS• Kauri Museum*• Waitangi Treaty Grounds*• Dolphin / Hole in the Rock Cruise• Sky Tower• Longlands Dairy Farm• Paradise Valley Springs*• Skyline Gondola & Luge Ride• Agrodome• Thermal mud pools & geysers*• Te Puia traditional Maori Hangi & Concert• Wairarapa pre dinner experience• Cruise on the Interislander Ferry• Olveston House*• Haggis Ceremony & Gift• Larnach Castle*• Glenfalloch Woodland Gardens• Milford Sound Cruise• Lakes District Museum• Cruise Lake Wakatipu on the TSS Earnslaw• TranzAlpine Rail Journey• City sights tour of Auckland, Napier, Wellington, Christchurch & Dunedin*Denotes guided tour is included with 1 guide per 24 travellers.

TOURING• Luxury coach travel with 2 door access, restroom, reclining seats and panoramic windows• Professional Coach Captain• Personalised Meet & Greet on arrival• Return airport transfers in New Zealand• 18 nights deluxe hotel accommodation• Four 2 night stays• Hotel porterage• 4 cruises• All sightseeing and pre paid attractions• GST (New Zealand Goods and Services Tax)• Comprehensive documentation pack

MEALS• 18 cooked breakfasts including a specialty breakfast at Cableway Restaurant - Rotorua• 17 sumptuous dinners including 5 specialty dinners: Maori Hangi & Concert - Rotorua,Wairarapa pre dinner experience - MastertonHaggis Ceremony - Dunedin,Walter Peak Homestead - Queenstown,Farewell Dinner - Christchurch• 2 lunches including 1 specialty lunch at Longlands Dairy Farm - Matamata• 1 delicious morning tea at Glenfalloch Woodland GardensNote: Dinner on Day 1 not included for anyone arriving later than 8pm.


DAY 1: Arrive Auckland (D)On arrival into Auckland you will be met by a Grand Pacific Tours representative and transferred to your hotel.Hotel Pullman Auckland (formerly Hyatt Regency Auckland)

DAY 2: Auckland - Bay of Islands (B,D)Depart Auckland and travel to the Parry Kauri Park to see a magnificent example of a Kauri Tree. Enjoy a visit and informative talk at the Kauri Museum in Matakohe, then travel via Whangarei to Paihia, situated in the heart of the beautiful Bay of Islands. Enjoy a guided tour of the Waitangi Treaty Grounds, the location of the signing of the treaty between the Maori tribes and the British.Hotel Scenic Hotel Bay of Islands (2 nights)

DAY 3: Bay of Islands (Free Day) (B,D)Today is a free day. Choose from the many optional activities available, including the Cape Reinga coach trip via Ninety Mile Beach, a day trip to Kerikeri or a spectacular scenic flight. The choice is yours and your Coach Captain will be available to assist.

DAY 4: Bay of Islands - Auckland (B,D)This morning travel aboard a luxury catamaran to Cape Brett and the famous Hole in the Rock. Keep an eye out for bottlenose and common dolphins before returning to Paihia. Travel south via Whangarei to Auckland.Hotel Pullman Auckland (formerly Hyatt Regency Auckland)

DAY 5: Auckland - Rotorua (B,L,D)This morning enjoy a city sights tour including a visit to the spectacular Sky Tower. Continue through the magnificent countryside to Longlands Dairy Farm. Enjoy a delicious home cooked lunch hosted by a rural New Zealand family. Next, continue to Rotorua and visit Paradise Valley Springs, a superb wildlife park where you can hand feed rainbow trout.Hotel Sudima Hotel Lake Rotorua (Superior Rooms. 2 nights)


DAY 7: Rotorua - Napier - Masterton (B,SD)Depart Rotorua and travel along the Thermal Explorer Highway to Huka Falls and Lake Taupo. Continue to Napier “The Art Deco Capital Of The World”, for a tour of this city that was destroyed by an earthquake in 1931. Enjoy some free time to explore the fascinating architecture before travelling through the Wairarapa, an emerging cool-climate wine region. At the hotel this evening a pre dinner experience will be presented. Hotel Copthorne Hotel and Resort Solway Park

19 Day Grand New Zealand TourLuxury touring at a relaxed pace

Guaranteed Departures 2011Sep 12, 15, 24Oct 5, 9, 27Nov 8, 14, 17

2012Jan 19, 22Feb 1, 6, 9, 19, 27Mar 2, 4, 8, 14, 17, 22, 27Apr 4, 9, 16May 2






DAY 8: Masterton - Greytown - Wellington (B,D)Enjoy a leisurely start to the day with time to take in the facilities of this impressive resort. Travel to Greytown to see the most complete example of original Victorian wooden architecture. Drive through Featherston before you travel through the Rimutaka Mountain Range into Wellington. Enjoy a city tour of the nation’s capital which will highlight the history and culture on show here. Hotel James Cook Grand Chancellor

DAY 9: Wellington - Picton - Blenheim (B,D)Enjoy free time this morning to explore Wellington. Options include a visit to Te Papa, New Zealand’s National Museum or a guided tour through Zealandia, in search of the elusive Kiwi. This afternoon board the Interislander Ferry, cross Cook Strait and travel through the Marlborough Sounds to Picton where you board your coach for the short journey to Blenheim. Hotel Heartland Hotel Marlborough or Chateau Marlborough

DAY 10: Blenheim - Kaikoura - Christchurch (B,D)Tour through Marlborough Country, famous for its food and wine then travel to the quaint fishing village of Kaikoura. Continue onto the garden city of Christchurch. A city sights tour will showcase the grand architecture, historic homesteads, immaculate parks and the picturesque Avon River.Hotel Copthorne Hotel Christchurch City or Copthorne Central Christchurch

DAY 11: Christchurch - Twizel (B,D)Travel through the southern Canterbury Plains to Lake Tekapo. See the brilliant turquoisewater, visit the Church of the Good Shepherd and view the Sheep Dog Statue. Marvel at the spectacular mountain ranges including Mt Cook, New Zealand’s highest peak. The opportunity is available (time and weather permitting) to enjoy a scenic flight (optional) over the Southern Alps before travelling to Twizel.Hotel MacKenzie Country Inn

DAY 12: Twizel - Dunedin (B,SD)Depart Twizel and see Lake Benmore, before following the Waitaki River to Oamaru, famousfor its limestone. Continue south to Dunedin, a well preserved Victorian city. Enjoy an informative city tour including a visit to Olveston House, a prestigious historic home. Tonight a Scottish evening will be presented comprising of bagpipes, great food, special Haggis Ceremony and gift. Hotel Mercure Leisure Lodge

DAY 13: Dunedin - Te Anau (B,D)Travel along the Otago Peninsula to Larnach Castle where you will hear of the tragic and scandalous history on a guided tour. Visit Glenfalloch Woodland Gardens and view the superb collection of flowers, followed by a delightful morning tea. Farewell Dunedin and travel through Balclutha and Gore to Te Anau, your overnight stay. Hotel Distinction Luxmore Hotel (Deluxe Rooms. 2 nights)

DAY 14: Te Anau - Milford Sound - Te Anau (B,L,D)Depart Te Anau for a fascinating drive to Milford Sound where you board your launch for a cruise on this magnificent fiord. See the spectacular Bowen Falls and towering Mitre Peak as you enjoy a picnic lunch. This afternoon return to Te Anau where some free time is available. Tonight you may like to visit the Te Anau Glow Worm Caves (optional).

DAY 15: Te Anau - Queenstown (B,SD)Travel to Arrowtown, an old gold mining village and visit the Lakes District Museum. Continue to Queenstown, a year round resort situated on the shores of magical Lake Wakatipu. This evening board the vintage steamship TSS Earnslaw and cruise across Lake Wakatipu to Walter Peak Station. On arrival sit back and relax, as you are treated to the best of New Zealand’s high country cuisine in the Colonel’s Homestead. After dinner enjoy a short farm tour then reboard the TSS Earnslaw for a sing along by the piano as you cruise back to Queenstown. Hotel Mercure Queenstown Resort (Lakeview Rooms. 2 nights)

DAY 16: Queenstown (Free Day) (B)Today is a free day. There are plenty of sightseeing options and your Coach Captain is available to assist. You may wish to enjoy the thrill of a jet boat ride, a heritage tour of picturesque Skippers Canyon or the helicopter ride of a lifetime. Tonight is also free and you may choose to dine at one of the many fine restaurants.

DAY 17: Queenstown - Fox Glacier - Franz Josef (B,D)Depart Queenstown and travel via the Haast Pass to the West Coast, an area of stunning beauty. See the snow capped peaks of the Southern Alps as you travel north to Fox Glacier. Time is available (weather permitting) to experience a scenic flight (optional) over the spectacular glaciers before continuing to Franz Josef. Hotel Scenic Hotel Franz Josef Glacier

DAY 18: Franz Josef - Arthur’s Pass - Christchurch (B,SD)Travel to Hokitika and visit the Greenstone Factory. Continue to Arthur’s Pass and board The TranzAlpine, renowned as one of the great train journeys of the world. Travel through lush beech forest, skirt lakes and follow rivers till you climb through the Otira Tunnel to Arthur’s Pass in the centre of the Southern Alps. Descend through spectacular gorges, river valleys and over massive viaducts before completing your journey at Christchurch. This evening enjoy a farewell dinner with your new found friends. Hotel Copthorne Hotel Christchurch City or Copthorne Central Christchurch

DAY 19: Depart Christchurch (B)Time to say goodbye. You will be transferred to the airport to check in for your flight home after a memorable New Zealand holiday.

New Zealand’s spectacular landscape includes vast mountain chains, steaming volcanoes, sweeping coastlines, charming cities and lush rainforests. TOP: Bay of Islands; MIDDLE: the art deco inspired city of Napier; ABOVE: New Zealand’s Alpine region.



PRE PAID ATTRACTIONS• Olveston House*• Haggis Ceremony & Gift• Larnach Castle*• Glenfalloch Woodland Gardens• Milford Sound Cruise • Cruise Lake Wakatipu on the TSS Earnslaw• Lakes District Museum• TranzAlpine Rail Journey• Cruise on the Interislander Ferry• Te Papa, New Zealand’s National Museum*• Skyline Gondola & Luge Ride• Agrodome• Paradise Valley Springs*• Thermal mud pools & geysers*• Traditional Maori Hangi & Concert• Waitangi Treaty Grounds• Dolphin / Hole in the Rock Cruise• Kauri Museum*• City sights tour of Christchurch, Dunedin, Wellington & Auckland *Denotes guided tour is included with 1 guide per 24 travellers.

TOURING• Luxury coach travel with 2 door access, restroom, reclining seats and panoramic windows• Professional Coach Captain• Personalised Meet & Greet on arrival• Return airport transfers in New Zealand• 15 nights quality hotel accommodation• Four 2 night stays• Hotel porterage• 4 cruises• All sightseeing and pre paid attractions• GST (New Zealand Goods and Services Tax)• Comprehensive documentation pack

MEALS• 15 cooked breakfasts including a specialty breakfast at Cableway Restaurant - Rotorua• 13 sumptuous dinners including 4 specialty dinners: Maori Hangi & Concert - Rotorua,Haggis Ceremony - Dunedin,Walter Peak Homestead - Queenstown,Farewell Dinner - Auckland• 1 picnic lunch• 1 delicious morning teaNote: Dinner on Day 1 not included for anyone arriving later than 8pm.


DAY 1: Arrive Christchurch (D)On arrival into Christchurch you will be met by a Grand Pacific Tours representative and transferred to your hotel. Hotel Heartland Hotel Cotswold or The Elms Hotel

DAY 2: Christchurch - Omarama (B,D)After a city tour depart Christchurch and travel through the southern Canterbury Plains to Lake Tekapo. See the brilliant turquoise water, visit The Church of the Good Shepherd and view the Sheep Dog Statue. Marvel at the spectacular mountain ranges including Mt Cook, New Zealand’s highest peak. The opportunity is available (time and weather permitting) to enjoy a scenic flight (optional) over the Southern Alps before travelling to Omarama.Hotel Heritage Gateway Hotel

DAY 3: Omarama - Dunedin (B,SD)Depart Omarama and see Lake Benmore, before following the Waitaki River to Oamaru, famous for its limestone. Continue south to Dunedin, a well preserved Victorian city. Enjoy an informative tour including a visit to Olveston House, a prestigious historic home. Tonight a Scottish evening will be presented comprising of bagpipes, great food, special Haggis Ceremony and gift. Hotel Mercure Leisure Lodge

DAY 4: Dunedin - Te Anau (B,D)This morning travel out along the Otago Peninsula to Larnach Castle where you hear of the tragic and scandalous history on a guided tour. Visit Glenfalloch Woodland Gardens and view the

superb collection of flowers, followed by a delightful morning tea. Farewell Dunedin and travel through Balclutha and Gore to Te Anau, gateway to Fiordland and your overnight stay. Tonight you may like to visit the Te Anau Glow Worm Caves (optional).Hotel Distinction Luxmore Hotel (Superior Rooms)

DAY 5: Te Anau - Milford Sound - Queenstown (B,L)Depart Te Anau for a fascinating drive to Milford Sound where you board your launch for a cruise on this magnificent fiord. See the spectacular Bowen Falls and towering Mitre Peak as you enjoy a picnic lunch. This afternoon travel to Queenstown, overlooking magical Lake Wakatipu. Spend the next two nights at this year round resort which offers a wide range of activities and attractions. This evening is free and you may choose to dine at one of the many fine restaurants.Hotel Mercure Queenstown Resort (2 nights)

DAY 6: Queenstown (Free Day) (B,SD)Today is a free day for you to explore Queenstown at leisure. Your Coach Captain is available to assist with the many sightseeing options available, whether it be the thrill of a jet boat ride, a heritage tour to Skippers Canyon or the helicopter ride of a lifetime. This evening board the vintage steamship TSS Earnslaw and cruise across Lake Wakatipu to Walter Peak Station. On arrival sit back and relax as you are treated to the best of New Zealand’s high country cuisine in the Colonel’s Homestead. After dinner enjoy a short farm tour then reboard the TSS Earnslaw for a sing along by the piano as you cruise back to Queenstown.

16 Day Highlights of New Zealand TourQuality touring at an affordable price

Guaranteed Departures 2011Sep 10, 12, 22, 30Oct 3, 5, 16, 18, 30Nov 3, 5, 8, 17, 21

2012Jan 18, 22Feb 2, 6, 9, 18, 24Mar 6, 8, 11, 17, 22, 27Apr 1, 4, 13, 16, 25May 4

Cruise through the Hole in the Rock in the Bay of Islands.


Stay a little longerCity Twin Share SingleChristchurch £45 £91Auckland £45 £91Extra night rates are per person and based on room only.




DAY 7: Queenstown - Arrowtown - Fox Glacier (B,D)Travel to Arrowtown, an old gold mining village and visit the Lakes District Museum. Continue via the Haast Pass to the mighty West Coast, an area of stunning beauty. See the snow capped peaks of the Southern Alps as you travel to Fox Glacier. Time is available (weather permitting) to experience a scenic flight (optional) over the spectacular glaciers.Hotel Heartland Hotel Glacier Country

DAY 8: Fox Glacier - Arthur’s Pass - Christchurch (B,D)Travel to Hokitika and visit the Greenstone Factory. Continue into Arthur’s Pass and board The TranzAlpine, renowned as one of the great train journeys of the world. View rivers and valleys as you travel through the Waimakariri Basin, over massive viaducts and through the patchwork farmlands of the Canterbury Plains to the elegant city of Christchurch. On arrival your coach will be waiting to transfer you to your hotel. Hotel Heartland Hotel Cotswold or The Elms Hotel

DAY 9: Christchurch - Picton - Wellington (B,D)Travel along the East Coast to the fishing village of Kaikoura. Enjoy the spectacular scenery as you travel through Marlborough Country, famous for its food and wine. Continue to Picton, where you board the Interislander Ferry for your journey through the Marlborough Sounds and across Cook Strait to Wellington.Hotel Ibis Wellington (2 nights)

DAY 10: Wellington (B)Today explore this exciting region and enjoy an extensive city tour which explains the history and culture on show in New Zealand’s capital, Wellington. A highlight will be a guided tour of Te Papa, New Zealand’s National Museum, with exhibits that embrace both Maori and European views of the land, environment and people. Enjoy some free time to explore at leisure this afternoon. This evening is also free and you may choose to dine at one of the many fine restaurants.

DAY 11: Wellington - Taupo - Rotorua (B,D)Depart Wellington and view the snow capped peaks of Mt Ruapehu and Mt Tongariro as you travel to Lake Taupo. Visit the spectacular Huka Falls then travel along the Thermal Explorer Highway to the geothermal wonderland of Rotorua.Hotel Sudima Hotel Lake Rotorua (2 nights)

DAY 12: Rotorua (B,SD)Today begins with a Gondola ride to Cableway Restaurant where a buffet breakfast and spectacular views are on offer. Travel to the Agrodome where you see performing sheep, a shearing display and sheep dog trial. Next visit Paradise Valley Springs, a superb wildlife park where you can hand feed rainbow trout. Some free time is available before travelling to Te Puia to see the boiling mud pools and awesome Geysers that Rotorua is famous for. This evening experience an entertaining Maori Hangi and Concert

DAY 13: Rotorua - Auckland - Bay of Islands (B,D)This morning depart Rotorua and travel north via Auckland to the Parry Kauri Park to see a magnificent example of a Kauri Tree. Continue via Whangarei to Paihia, situated in the heart of the beautiful Bay of Islands. Enjoy an introduction to the Bay of Islands, location of the signing of the treaty between the Maori tribes and the British. Hotel Kingsgate Hotel Autolodge (2 nights)

DAY 14: Bay of Islands (B,D)This morning travel aboard a luxury catamaran to Cape Brett and the famous Hole in the Rock. Keep an eye out for bottlenose and common dolphins before returning via Russell to Paihia for a free afternoon. A range of optional activities are available or you may choose to relax and enjoy the pleasant atmosphere of the waterfront.

DAY 15: Bay of Islands - Auckland (B,SD)Depart the Bay of Islands this morning and travel via Whangarei and Dargaville to Matakohe. Enjoy a visit and informative talk at the Kauri Museum before continuing to Auckland for a city sights tour. This evening you will be treated to a farewell dinner with your new found friends.Hotel Copthorne Hotel Auckland City

DAY 16: Depart Auckland (B)Time to say goodbye. You will be transferred to the airport to check in for your flight home after a memorable New Zealand holiday.

TOP: Board the vintage steamship TSS Earnslaw and cruise across Lake Wakatipu to Walter Peak Station; MIDDLE: A guided tour of Larnach Castle is thoroughly enjoyable; ABOVE: The Wellington Cable Car is a great way to take in New Zealand’s capital city.

The whole trip was an absolutely fantastic journey and I’m sorry I hadn’t been to New Zealand earlier. Your company has opened our eyes and we are looking forward to touring with you again soon. K. & A. - Wheelers Hill, VIC


Enjoy a delicious lunch at Longlands Dairy Farm.

restroom, reclining seats and panoramic windows• Professional Coach Captain• Personalised Meet & Greet on arrival• Return airport transfers in New Zealand• 10 nights deluxe hotel accommodation• Two 2 night stays• Hotel porterage• 2 cruises• All sightseeing and pre paid attractions• GST (New Zealand Goods and Services Tax)• Comprehensive documentation pack

MEALS• 10 cooked breakfasts including a specialty breakfast at Cableway Restaurant - Rotorua• 10 sumptuous dinners including 2 specialty dinners: Maori Hangi & Concert - Rotorua,Wairarapa pre dinner experience - Masterton• 1 specialty lunch at Longlands Dairy FarmNote: Dinner on Day 1 not included for anyone arriving later than 8pm.


PRE PAID ATTRACTIONS• Kauri Museum* • Waitangi Treaty Grounds*• Dolphin / Hole in the Rock Cruise• Sky Tower• Longlands Dairy Farm• Paradise Valley Springs*• Skyline Gondola & Luge Ride • Agrodome• Thermal mud pools & geysers*• Te Puia traditional Maori Hangi & Concert• Wairarapa pre dinner experience• Cruise on the Interislander Ferry• City sights tour of Auckland, Napier, Wellington & Christchurch*Denotes guided tour is included with 1 guide per 24 travellers.

TOURING• Luxury coach travel with 2 door access,


DAY 1: Arrive Auckland (D)On arrival into Auckland you will be met by a Grand Pacific Tours representative and transferred to your hotel.Hotel Pullman Auckland (formerly Hyatt Regency Auckland)

DAY 2: Auckland - Bay of Islands (B,D)Travel to the Parry Kauri Park to see a magnificent example of a Kauri Tree. Enjoy an informative talk at the Kauri Museum, then travel to Paihia, situated in the heart of the beautiful Bay of Islands. Enjoy a guided tour of the Waitangi Treaty Grounds.Hotel Scenic Hotel Bay of Islands (2 nights)

DAY 3: Bay of Islands (Free Day) (B,D)Today is a free day. Choose from the many optional activities available. The choice is yours and your Coach Captain will be available to assist.

DAY 4: Bay of Islands - Auckland (B,D)This morning travel aboard a luxury catamaran to Cape Brett and the famous Hole in the Rock. Keep an eye out for bottlenose and common dolphins before returning to Paihia. Travel to Auckland via Whangarei.Hotel Pullman Auckland (formerly Hyatt Regency Auckland)

DAY 5: Auckland - Rotorua (B,L,D)This morning enjoy a city sights tour including a visit to Sky Tower, one of New Zealands’ most spectacular attractions. Continue to Longlands Dairy Farm where a short farm talk is followed by a delicious home cooked lunch. Travel to Rotorua, visit Paradise Valley Springs, a superb wildlife park where you can hand feed rainbow trout.Hotel Sudima Hotel Lake Rotorua (Superior Rooms. 2 nights)

DAY 6: Rotorua (B,SD)Today begins with a Gondola ride to Cableway Restaurant where a buffet breakfast and spectacular views are on offer. Travel to see a

shearing display and sheep dog trial. Enjoy some free time this afternoon before travelling to Te Puia to see the boiling mud pools and awesome Geysers that Rotorua is famous for. This evening experience an entertaining Maori Hangi and Concert.

DAY 7: Rotorua - Napier - Masterton (B,SD)Depart Rotorua and travel along the Thermal Explorer Highway to Huka Falls and Lake Taupo. Continue to Napier “The Art Deco Capital Of The World”, for a city tour. Enjoy some free time to explore the fascinating architecture before travelling through the Wairarapa wine region. This evening a pre dinner experience will be presented. Hotel Copthorne Hotel and Resort Solway Park

DAY 8: Masterton - Greytown - Wellington (B,D)Enjoy a leisurely start to the day before travelling to Greytown where you see the most complete example of original Victorian wooden architecture. Continue through the Rimutaka Mountain Range into Wellington for a city tour of the nation’s capital. Hotel James Cook Grand Chancellor

DAY 9: Wellington - Picton - Blenheim (B,D)Enjoy free time this morning to explore Wellington at leisure. This afternoon board the Interislander Ferry, cross Cook Strait and travel through the Marlborough Sounds to Picton where you board your coach for the short journey to Blenheim. Hotel Heartland Hotel Marlborough or Chateau Marlborough

DAY 10: Blenheim - Kaikoura - Christchurch (B,D)Tour through Marlborough Country, famous for its food and wine then travel to the quaint fishing village of Kaikoura. Continue onto the garden city of Christchurch. A city sights tour will showcase the grand architecture, historic homesteads, immaculate parks and the picturesque Avon River. Hotel Copthorne Hotel Christchurch City or Copthorne Central Christchurch

DAY 11: Depart Christchurch (B)Time to say goodbye. You’ll be transferred to the airport for your flight home after a great holiday.

11 Day Northern SpectacularIdeal for the time conscious traveller

Guaranteed Departures 2011Sep 12, 15, 24Oct 5, 27Nov 8, 14, 17

2012Jan 19, 22Feb 6, 9, 19, 27Mar 2, 4, 8, 14, 17, 22, 27Apr 4, 9, 16May 2






Enjoying the thrill of a jet boat ride on the Shotover River is just one of the many options available during your free time in Queenstown.

Guaranteed Departures 2011Sep 21, 24Oct 3, 14Nov 5, 17, 23, 26

2012Jan 28, 31Feb 6, 15, 18, 28Mar 7, 11, 13, 17, 23, 26, 31Apr 5, 13, 18, 25May 11


PRE PAID ATTRACTIONS• Olveston House*• Haggis Ceremony & Gift• Larnach Castle*• Glenfalloch Woodland Gardens • Milford Sound Cruise• Lakes District Museum• Cruise Lake Wakatipu on the TSS Earnslaw• TranzAlpine Rail Journey*Denotes guided tour is included with 1 guide per 24 travellers.

TOURING• Luxury coach travel with 2 door access, restroom, reclining seats and panoramic windows• Professional Coach Captain• Personalised Meet & Greet on arrival• Return airport transfers in New Zealand


DAY 1: Arrive Christchurch (D)On arrival into Christchurch you will be met by a Grand Pacific Tours representative and transferred to your hotel.Hotel Copthorne Hotel Christchurch City or Copthorne Central Christchurch

DAY 2: Christchurch - Twizel (B,D)Travel through the southern Canterbury Plains to Lake Tekapo. See the brilliant turquoise water, visit the Church of the Good Shepherd, view the Sheep Dog Statue and marvel at the spectacular mountain ranges including Mt Cook, New Zealand’s highest peak. The opportunity is available (time and weather permitting) to enjoy a scenic flight (optional) over the Southern Alps.Hotel MacKenzie Country Inn

DAY 3: Twizel - Dunedin (B,SD)Depart Twizel and see Lake Benmore, before following the Waitaki River to Oamaru, famous for its limestone. Continue to Dunedin and enjoy an informative city tour including a visit to Olveston House. Tonight a Scottish evening will be presented comprising of bagpipes, great food, special Haggis Ceremony and gift. Hotel Mercure Leisure Lodge

DAY 4: Dunedin - Te Anau (B,D)Travel along the Otago Peninsula to Larnach Castle for a guided tour. Visit Glenfalloch Woodland Gardens and view the superb collection of flowers, followed by a delightful morning tea. Travel through Balclutha and Gore to Te Anau for overnight. Hotel Distinction Luxmore Hotel (Deluxe Rooms. 2 nights)

DAY 5: Te Anau - Milford Sound - Te Anau (B,L,D)Depart Te Anau for a fascinating drive to Milford Sound where you board your launch for a cruise on this magnificent fiord. See the spectacular Bowen Falls and towering Mitre Peak as you enjoy a picnic lunch. This afternoon return to Te Anau where

some free time is available. Tonight you may visit the Te Anau Glow Worm Caves (optional).

DAY 6: Te Anau - Queenstown (B,SD)Travel to Arrowtown and visit the Lakes District Museum before continuing to Queenstown. This evening board the vintage steamship TSS Earnslaw and cruise across Lake Wakatipu to Walter Peak Station. Enjoy the best of New Zealand’s high country cuisine in the Colonel’s Homestead. After dinner enjoy a short farm tour then reboard the TSS Earnslaw for a sing along by the piano on your return cruise.Hotel Mercure Queenstown Resort (Lakeview Rooms. 2 nights)

DAY 7: Queenstown (Free Day) (B)Today is a free day. There are plenty of sightseeing options and your Coach Captain is available to assist. The evening is also free. You may choose to dine out at one of the many fine restaurants.

DAY 8: Queenstown - Franz Josef (B,D)Travel via the Haast Pass to the West Coast, an area of stunning beauty. See the snow capped peaks of the Southern Alps as you travel north to Fox Glacier. Experience a scenic flight (optional - weather permitting) over the spectacular glaciers before continuing to Franz Josef.Hotel Scenic Hotel Franz Josef Glacier

DAY 9: Franz Josef - Christchurch (B,SD) Travel to Hokitika and visit the Greenstone Factory. Continue to Arthur’s Pass and board The TranzAlpine, one of the great train journeys of the world. View rivers and valleys as you travel through the Waimakariri Basin and across the Canterbury Plains to Christchurch. This evening enjoy a farewell dinner with your new found friends. Hotel Copthorne Hotel Christchurch City or Copthorne Central Christchurch


• 9 nights deluxe hotel accommodation• Two 2 night stays• Hotel porterage• 2 cruises• All sightseeing and pre paid attractions• GST (New Zealand Goods and Services Tax)• Comprehensive documentation pack

MEALS• 9 cooked breakfasts• 8 sumptuous dinners including 3 specialty dinners: Haggis Ceremony - Dunedin, Walter Peak Homestead - Queenstown, Farewell Dinner - Christchurch• 1 picnic lunch• 1 delicious morning teaNote: Dinner on Day 1 not included for anyone arriving later than 8pm.

10 Day South Island SpectacularA showcase of the majestic South Island


Stay a little longerCity Twin Share SingleChristchurch £53 £106Extra night rates are per person and based on room only.




Unparalleled comfortThe Ultimate way to travelGRAND PACIFIC TOURS IS DELIGHTED TO PRESENT THE ULTIMATE SMALL GROUP TOURING experience to New Zealand onboard the deluxe Ultimate Coach, which offers a level of comfort unparalleled by any other vehicle. A selection of exciting itinerary options are available to choose from in this new innovation in small group travel.

The beauty of travelling in a small group is that every aspect of your New Zealand holiday is personal. You will also enjoy a very close bond with your fellow travelling companions. With smaller numbers travel is at a relaxed pace, you see more of the sights and enjoy additional free time to explore at leisure, which is often a request from travellers on larger size groups.

THE ULTIMATE COACHPurpose built for Grand Pacific Tours, the Ultimate Coach is in a class of its own. You will travel on a full size coach (13.5 metres long) which normally houses 49 seats and has been reconfigured with only 20 luxury leather seats. Experience surroundings akin to the ‘pointy end’ of an aeroplane as you enjoy the extensive on board features which include: • 20 luxury leather fully reclining seats with extra-width plus calf and footrest support for added comfort.

• Panoramic viewing, air conditioning and seat belts. • Wood grain timber panelled storage area to house your deluxe travel bag. • A centre galley equipped with fridge for drink storage.• Individual 240 volt power outlets available to charge your camera, mobile phone and music player (Compatible adapters required).• State of the art entertainment system with multiple music channels, radio, CD and DVD and your own personal set of headphones.

With smaller numbers travel is at a relaxed pace, you see more of the sights and enjoy additional free time to explore at leisure.

PREMIUM ACCOMMODATIONWe have carefully handpicked a collection of stylish hotels to be part of the Ultimate Small Group Touring Experience. Travellers will be treated to a very high standard in each location. Regular inspections and ongoing evaluation ensures each property continues to exceed the high standards and levels of service we require. Each of the hotels used offer a superior level of comfort, extensive guest facilities and excellent location.

Ultimate Touring ExtrasAs part of every Ultimate Small Group Touring Experience you will receive a number of exclusive extras:• A deluxe documentation pack made of a fine Ruskin material is provided to all travellers, these quality items will last a lifetime.• Cloth bag including boxed mints.• Complimentary bottled water daily.• Daily newspaper and glossy magazines.• An intimate farewell dinner including selected beverages on the last night offers a time to celebrate with new found friends.

The Ultimate Coach offers a level of unparalleled comfort. Relax in first class, deluxe leather reclining seats.


UltimateSmallGroupTouring

The Utimate Coach. What a wonderful vehicle! What a great image for the company! Everyone was proud to be aboard.M.C. - Satisfied Past Traveller


19 Day Ultimate Rail, Cruise and Coach ExperienceONE LOW PRICE INCLUDES

PRE PAID ATTRACTIONS• Kauri Museum*• Waitangi Treaty Grounds*• EXCLUSIVE Bay of Islands Overnight Cruise• Glenbrook Vintage Railway• Longlands Dairy Farm• Paradise Valley Springs*• Skyline Gondola & Luge Ride• Agrodome• Thermal mud pools & geysers*• Te Puia traditional Maori Hangi & Concert• Southwards Car Museum• Te Papa, New Zealand’s National Museum*• Cruise on the Interislander Ferry• TranzCoastal Rail Journey• Christchurch Tramway • Plains Vintage Railway• Olveston House*• Haggis Ceremony & Gift• Larnach Castle*• Glenfalloch Woodland Gardens • Taieri Gorge Limited Rail Journey• Cruise Lake Te Anau, visit Glow Worm Caves• Milford Sound Cruise • Lakes District Museum• Cruise Lake Wakatipu on the TSS Earnslaw• TranzAlpine Rail Journey• City sights tour of Auckland, Wellington, Christchurch & Dunedin*Denotes guided tour.

SMALL GROUP TOURING• Ultimate small group touring coach with 20 luxury leather reclining seats on a full size vehicle, 2 door access and panoramic windows• Professional Coach Captain• Tour Guide• Personalised Meet & Greet on arrival• Return airport transfers in New Zealand• EXCLUSIVE Bay of Islands Overnight Cruise• 17 nights premium hotel accommodation• Six 2 night stays• Hotel porterage• 5 rail journeys• 5 cruises• All sightseeing and pre paid attractions• GST (New Zealand Goods and Services Tax)• Comprehensive documentation pack

MEALS• 18 cooked breakfasts including a specialty breakfast at Cableway Restaurant - Rotorua• 17 sumptuous dinners including 4 specialty dinners: Maori Hangi & Concert - Rotorua,Haggis Ceremony - Dunedin,Walter Peak Homestead - Queenstown,Farewell Dinner, selected beverages - Christchurch• 2 lunches including a specialty lunch at Longlands Dairy Farm - Matamata• 4 delicious morning / afternoon teasNote: Dinner on Day 1 not included for anyone arriving later than 8pm.


DAY 1: Arrive Auckland (D)On arrival into Auckland you will be met by a Grand Pacific Tours representative and transferred to your hotel. This evening meet your travelling companions for dinner.Hotel Pullman Auckland (formerly Hyatt Regency Auckland)

DAY 2: Auckland - Bay of Islands (B,D)Board the luxurious Ultimate Coach, depart Auckland and travel to the Parry Kauri Park to see a magnificent example of a Kauri Tree. Enjoy a visit and informative talk at the Kauri Museum in Matakohe then pass through Whangarei to Paihia. Enjoy a guided tour of the Waitangi Treaty Grounds, the location of the signing of the treaty between the Maori tribes and the British.Hotel Scenic Hotel Bay of Islands (Deluxe Rooms)

DAY 3: Bay of Islands Overnight Cruise (B,D) A memorable day lies ahead. After breakfast you are free to explore Paihia before boarding Ipipiri, the Great Sights brand new luxurious catamaran for your overnight cruise in the beautiful Bay of Islands. Cruise past spectacular landmarks, such as the Black Rocks and Urupukapuka Island before being anchored in a sheltered bay for a truly exclusive experience. You will be surrounded by nature, as the warm waters are home to

an abundance of marine life such as dolphins, whales, seals and penguins. Tenders will ferry you to nearby islands as you learn of the rich history and ecology associated with this region. At sunset enjoy a buffet of local cuisine before retiring to your King Stateroom that has sea views.Overnight Bay of Islands Overnight Cruise

DAY 4: Bay of Islands - Auckland (B,D)After a unique overnight stay, start the day with a leisurely breakfast before you cruise back to Opua Wharf mid-morning. Farewell the Bay of Islands and drive south via Whangarei, Wellsford and Warkworth to Auckland. Enjoy a short city tour and free time before transferring to your hotel. Hotel Pullman Auckland (formerly Hyatt Regency Auckland)

DAY 5: Auckland - Rotorua (B,L,D) Depart Auckland and travel to Glenbrook Vintage Railway for a nostalgic 15 kilometre trip back in time on a beautifully restored vintage steam train. Visit the restoration workshop and on return to Glenbrook Station, morning tea will be served. Depart Glenbrook and travel through magnificent countryside to Longlands Dairy Farm. Enjoy a delicious home cooked lunch hosted by a rural New Zealand family. Next, continue to Rotorua and visit Paradise Valley Springs, a superb wildlife park where you can hand feed rainbow trout. Hotel Millennium Hotel Rotorua (Lakeview Rooms. 2 nights)

Fully Escorted featuring 5 breathtaking rail journeys and an EXCLUSIVE overnight cruise

Ashburton

Guaranteed Departures 2011Nov 8

2012Jan 12Mar 28

A professional Tour Guide will be on hand to assist.



Deluxe Documentation Pack On arrival in New Zealand you will receive an upgraded deluxe travel set including a travel bag, ticket wallet and luggage label made of luxury Ruskin fabric with stylish silver plated branding. Individual name badges will be provided with a magnetic back for ease of use. Supplementary items include a toiletry wet pack, New Zealand travel diary, personalised itinerary Optional Tours Directory, postcard, customs required resealable plastic bag and touring map.




DAY 7: Rotorua - Wellington (B,D)Depart Rotorua and travel along the Thermal Explorer Highway before arriving at the spectacular Huka Falls. Continue to Lake Taupo where some free time is available to enjoy this scenic lakeside town. Travel via the Tongariro National Park and this afternoon visit Southwards Car Museum, home to the most comprehensive collection of veteran and vintage cars in the southern hemisphere. Enjoy afternoon tea before continuing south along the Kapiti Coast to Wellington, New Zealand’s capital.Hotel James Cook Grand Chancellor (Superior Rooms, 2 nights)

DAY 8: Wellington (B,D)Enjoy an extensive city tour in New Zealand’s capital, Wellington. A highlight will be a guided tour of Te Papa, New Zealand’s National Museum, with exhibits that embrace both Maori and European views. Enjoy free time at leisure this afternoon.

DAY 9: Wellington - Christchurch (B,D) This morning board the Interislander Ferry, cross Cook Strait and travel through the Marlborough Sounds to Picton. Join the TranzCoastal, a truly spectacular rail journey that links the port of Picton to Christchurch. Follow the thin wedge of land between the Pacific Ocean and the Kaikoura Ranges. Continue across the Northern Canterbury Plains to the garden city of Christchurch.Hotel Millennium Hotel Christchurch (Superior Cathedral Square Rooms. 2 nights)

DAY 10: Christchurch (B,D)This morning enjoy a city tour of Christchurch. This afternoon is free and we have arranged for you to travel on the Christchurch Tramway which is the best way to visit all the “Must See” sights.

DAY 11: Christchurch - Dunedin (B,SD) Depart Christchurch and travel to The Plains Vintage Railway where you experience a ‘K’88Steam Locomotive at work. View the informative displays and enjoy a delightful morning tea before travelling to Oamaru. Continue to Dunedin for a city sights tour including a visit to Olveston House, a prestigious historic home. Tonight a Scottish evening will be presented complete with bagpipes, great food, Haggis Ceremony and gift. Hotel Scenic Hotel Southern Cross (2 nights)

DAY 12: Dunedin (B,D) Travel along the Otago Peninsula to Larnach Castle for a guided tour. Next visit Glenfalloch Woodland Gardens, view the superb collection of flowers followed by a delightful morning tea. Return to the city where free time is available before boarding The Taieri Gorge Limited for a journey through spectacular scenery only accessible by rail. On return to Dunedin’s historic Edwardian Railway Station your coach will transfer you to your hotel.

DAY 13: Dunedin - Te Anau (B,D)Travel to Te Anau, the gateway to Fiordland and cruise across Lake Te Anau to visit the Glow Worm Caves. Admire the incredible limestone caverns, waterfalls and mystery of the Glow Worm Grotto before arriving at your hotel.Hotel Distinction Te Anau Hotel & Villas (2 nights)

DAY 14: Te Anau - Milford Sound - Te Anau (B,L,D)Depart Te Anau for a fascinating drive to Milford Sound where you board your launch for a cruise on this magnificent fiord. See the spectacular Bowen Falls and towering Mitre Peak as you enjoy a picnic lunch. This afternoon return to Te Anau where some free time is available.

DAY 15: Te Anau - Queenstown (B,SD)Travel to Arrowtown, an old gold mining village and visit the Lakes District Museum. Continue to Queenstown, a year round resort situated on the shores of magical Lake Wakatipu. This evening board the vintage steamship TSS Earnslaw and cruise across Lake Wakatipu to Walter Peak Station. On arrival sit back and relax, as you are treated to the best of New Zealand’s high country cuisine in the Colonel’s Homestead. After dinner enjoy a short farm tour then reboard the TSS Earnslaw for a sing along by the piano as you cruise back to Queenstown. Hotel Millennium Hotel Queenstown (2 nights)

DAY 16: Queenstown (Free Day) (B) Today is a free day. There are plenty of sightseeing options and your Coach Captain and Tour Guide will be happy to assist. This evening is also free and you may choose to dine out at one of the many fine restaurants.

DAY 17: Queenstown - Fox Glacier (B,D)Depart Queenstown and travel via the Haast Pass to the West Coast, an area of stunning beauty. See the snow capped peaks of the Southern Alps as you travel north to Fox Glacier. Time is available (weather permitting) to experience a scenic flight (optional) over the spectacular glaciers before continuing to your hotel. Hotel Distinction Fox Glacier

DAY 18: Fox Glacier - Christchurch (B,SD) Travel to Hokitika, famous for its greenstone then continue to Greymouth where you board The TranzAlpine, renowned as one of the great train journeys of the world. Travel through lush beech forest, skirt lakes and follow rivers till you climb through the Otira Tunnel to Arthur’s Pass in the centre of the Southern Alps. Descend through spectacular gorges, river valleys and over massive viaducts before completing your journey at Christchurch. This evening enjoy a farewell dinner including selected beverages with your new found friends.Hotel Millennium Hotel Christchurch (Superior Cathedral Square Rooms)


TOP: Discover the rich traditions of the Maori culture. ABOVE: Admire the incredible limestone caverns, waterfalls and mystery of Te Anau’s Glow Worm Grotto.

Bay of Islands Overnight Cruise Experience the spectacular Bay of Islands on a luxurious catamaran. Your overnight cruise includes:• Scenic cruising on a luxury vessel• King Stateroom with private ensuite• Superb dinner including local produce, seafood and BBQ meats• Cooked breakfast• Tender craft for shore excursions• Kayaking, snorkelling and swimming• Relaxation time allowing you to enjoy a drink and take in the serenity

TOUR EXCLUSIVE


The cruise on magnificent Milford Sound is the highest rated South Island attraction by our travellers.


PRE PAID ATTRACTIONS• Kauri Museum*• Waitangi Treaty Grounds*• Dolphin / Hole in the Rock Cruise• Sky Tower• Longlands Dairy Farm• Paradise Valley Springs*• Skyline Gondola & Luge Ride• Agrodome• Thermal mud pools & geysers*• Te Puia traditional Maori Hangi & Concert• Wairarapa pre dinner experience• Cruise on the Interislander Ferry• Olveston House*• Haggis Ceremony & Gift• Larnach Castle*• Glenfalloch Woodland Gardens• Milford Sound Cruise• Lakes District Museum• Cruise Lake Wakatipu on the TSS Earnslaw• TranzAlpine Rail Journey• City sights tour of Auckland, Napier, Wellington, Christchurch & Dunedin*Denotes guided tour.

SMALL GROUP TOURING• Ultimate small group touring coach with 20 luxury leather reclining seats on a full size vehicle, 2 door access and panoramic windows • Professional Coach Captain• Personalised Meet & Greet on arrival• Return airport transfers in New Zealand• 18 nights premium hotel accommodation• Four 2 night stays• Hotel porterage• 4 cruises• All sightseeing and pre paid attractions• GST (New Zealand Goods and Services Tax)• Comprehensive documentation pack

MEALS• 18 cooked breakfasts including a specialty breakfast at Cableway Restaurant - Rotorua• 17 sumptuous dinners including 5 specialty dinners: Maori Hangi & Concert - Rotorua,Wairarapa pre dinner experience - MastertonHaggis Ceremony - Dunedin,Walter Peak Homestead - Queenstown,Farewell Dinner, selected beverages - Christchurch• 2 lunches including 1 specialty lunch at Longlands Dairy Farm - Matamata• 1 delicious morning tea at Glenfalloch Woodland GardensNote: Dinner on Day 1 not included for anyone arriving later than 8pm.


DAY 1: Arrive Auckland (D)On arrival into Auckland you will be met by a Grand Pacific Tours representative and transferred to your hotel. This evening meet your travelling companions for dinner.Hotel Pullman Auckland (formerly Hyatt Regency Auckland)

DAY 2: Auckland - Bay of Islands (B,D)Board the luxurious Ultimate Coach, depart Auckland and travel to the Parry Kauri Park to see a magnificent example of a Kauri Tree. Enjoy a visit and informative talk at the Kauri Museum in Matakohe, then travel via Whangarei to Paihia, situated in the heart of the beautiful Bay of Islands. Enjoy a guided tour of the Waitangi Treaty Grounds, the location of the signing of the treaty between the Maori tribes and the British.Hotel Scenic Hotel Bay of Islands (Deluxe Rooms. 2 nights)

DAY 3: Bay of Islands (Free Day) (B,D)Today is a free day. Choose from the many optional activities available, including the Cape Reinga coach trip via Ninety Mile Beach, a day trip to Kerikeri or a spectacular scenic flight. The choice is yours and your Coach Captain will be available to assist.

DAY 4: Bay of Islands - Auckland (B,D)This morning travel aboard a luxury catamaran to Cape Brett and the famous Hole in the Rock. Keep an eye out for bottlenose and common dolphins before returning to Paihia. Travel south via Whangarei to Auckland.Hotel Pullman Auckland (formerly Hyatt Regency Auckland)

DAY 5: Auckland - Rotorua (B,L,D)This morning enjoy a city sights tour including a visit to Sky Tower, one of New Zealand’s most spectacular attractions. Continue through the magnificent countryside to Longlands Dairy Farm. Enjoy a delicious home cooked lunch hosted by a rural New Zealand family. Next, continue to Rotorua and visit Paradise Valley Springs, a superb wildlife park where you can hand feed rainbow trout. Hotel Millennium Hotel Rotorua (Lakeview Rooms. 2 nights)


19 Day Ultimate DiscoveryDiscover the best of New Zealand at a relaxed pace

Guaranteed Departures 2011Sep 27

2012Feb 14






DAY 7: Rotorua - Napier - Masterton (B,SD)Depart Rotorua and travel along the Thermal Explorer Highway to Huka Falls and Lake Taupo. Continue to Napier “The Art Deco Capital Of The World”, for a tour of this city that was destroyed by an earthquake in 1931. Enjoy some free time to explore the fascinating architecture before travelling through the Wairarapa, an emerging cool-climate wine region. At the hotel this evening a pre dinner experience will be presented. Hotel Copthorne Hotel and Resort Solway Park(Deluxe Rooms)

DAY 8: Masterton - Greytown - Wellington (B,D)Enjoy a leisurely start to the day with time to take in the facilities of this impressive resort. Travel to Greytown to see the most complete example of original Victorian wooden architecture. Drive through Featherston before you travel through the Rimutaka Mountain Range into Wellington. Enjoy a city tour of the nation’s capital which will highlight the history and culture on show here. Hotel James Cook Grand Chancellor (Superior Rooms)

DAY 9: Wellington - Picton - Blenheim (B,D)Enjoy free time this morning to explore Wellington. Options include a visit to Te Papa, New Zealand’s National Museum or a guided tour through Zealandia, in search of the elusive Kiwi. This afternoon board the Interislander Ferry, cross Cook Strait and travel through the Marlborough Sounds to Picton where you board your coach for the short journey to Blenheim. Hotel Chateau Marlborough

DAY 10: Blenheim - Kaikoura - Christchurch (B,D)Tour through Marlborough Country, famous for its food and wine then travel to the quaint fishing village of Kaikoura. Continue onto the garden city of Christchurch. A city sights tour will showcase the grand architecture, historic homesteads, immaculate parks and the picturesque Avon River.Hotel Millennium Hotel Christchurch (Superior Cathedral Square Rooms)

DAY 11: Christchurch - Twizel (B,D)Travel through the southern Canterbury Plains to Lake Tekapo. See the brilliant turquoisewater, visit the Church of the Good Shepherd and view the Sheep Dog Statue. Marvel at the spectacular mountain ranges including Mt Cook, New Zealand’s highest peak. The opportunity is available (time and weather permitting) to enjoy a scenic flight (optional) over the Southern Alps before travelling to Twizel.Hotel MacKenzie Country Inn (Deluxe Rooms)

DAY 12: Twizel - Dunedin (B,SD)Depart Twizel and see Lake Benmore, before following the Waitaki River to Oamaru, famousfor its limestone. Continue south to Dunedin, a well preserved Victorian city. Enjoy an informative city tour including a visit to Olveston House, a prestigious historic home. Tonight a Scottish evening will be presented comprising of bagpipes, great food, special Haggis Ceremony and gift. Hotel Scenic Hotel Southern Cross

DAY 13: Dunedin - Te Anau (B,D)Travel along the Otago Peninsula to Larnach Castle where you will hear of the tragic and scandalous history on a guided tour. Visit Glenfalloch Woodland Gardens and view the superb collection of flowers, followed by a delightful morning tea. Farewell Dunedin and travel through Balclutha and Gore to Te Anau, your overnight stay. Hotel Distinction Te Anau Hotel and Villas (2 nights)

DAY 14: Te Anau - Milford Sound - Te Anau (B,L,D)Depart Te Anau for a fascinating drive to Milford Sound where you board your launch for a cruise on this magnificent fiord. See the spectacular Bowen Falls and towering Mitre Peak as you enjoy a picnic lunch. This afternoon return to Te Anau where some free time is available. Tonight you may like to visit the Te Anau Glow Worm Caves (optional).

DAY 15: Te Anau - Queenstown (B,SD)Travel to Arrowtown, an old gold mining village and visit the Lakes District Museum. Continue to Queenstown, a year round resort situated on the shores of magical Lake Wakatipu. This evening board the vintage steamship TSS Earnslaw and cruise across Lake Wakatipu to Walter Peak Station. On arrival sit back and relax, as you are treated to the best of New Zealand’s high country cuisine in the Colonel’s Homestead. After dinner enjoy a short farm tour then reboard the TSS Earnslaw for a sing along by the piano as you cruise back to Queenstown. Hotel Millennium Hotel Queenstown (2 nights)


DAY 17: Queenstown - Fox Glacier (B,D)Depart Queenstown and travel via the Haast Pass to the West Coast, an area of stunning beauty. See the snow capped peaks of the Southern Alps as you travel north to Fox Glacier. Time is available (weather permitting) to experience a scenic flight (optional) over the spectacular glaciers before continuing to your hotel. Hotel Distinction Fox Glacier

DAY 18: Fox Glacier - Arthur’s Pass - Christchurch (B,SD)Travel to Hokitika and visit the Greenstone Factory. Continue to Arthur’s Pass and board The TranzAlpine, renowned as one of the great train journeys of the world. Descend through spectacular gorges, river valleys and over massive viaducts before completing your journey in Christchurch. This evening enjoy a farewell dinner including selected beverages with your new found friends. Hotel Millennium Hotel Christchurch (Superior Cathedral Square Rooms)

DAY 19: Depart Christchurch (B)Time to say goodbye. You will be transferred to the airport to check in for your flight home after a memorable New Zealand holiday. TOP TO BOTTOM: The Skyline Gondola Rotorua offers spectacular

views of the region; Dunedin’s historic Railway Station is an icon of the city; the Church of the Good Shepherd features an altar window that frames stunning views of the lake and mountains; the Agrodome is an educational and hands-on experience not to be missed.


In Wellington visit Te Papa, New Zealand’s National Museum.


PRE PAID ATTRACTIONS• Olveston House*• Haggis Ceremony & Gift• Larnach Castle*• Glenfalloch Woodland Gardens• Milford Sound Cruise • Cruise Lake Wakatipu on the TSS Earnslaw• Lakes District Museum• TranzAlpine Rail Journey• Cruise on the Interislander Ferry• Te Papa, New Zealand’s National Museum*• Skyline Gondola & Luge Ride• Agrodome• Paradise Valley Springs*• Thermal mud pools & geysers*• Te Puia traditional Maori Hangi & Concert• Waitangi Treaty Grounds• Dolphin / Hole in the Rock Cruise• Kauri Museum*• City sights tour of Christchurch, Dunedin, Wellington & Auckland *Denotes guided tour.

16 Day Ultimate ExplorerExplore New Zealand at an affordable price

SMALL GROUP TOURING• Ultimate small group touring coach with 20 luxury leather reclining seats on a full size vehicle, 2 door access and panoramic windows• Professional Coach Captain• Personalised Meet & Greet on arrival• Return airport transfers in New Zealand• 15 nights premium hotel accommodation• Four 2 night stays• Hotel porterage• 4 cruises• All sightseeing and pre paid attractions• GST (New Zealand Goods and Services Tax)• Comprehensive documentation pack

MEALS• 15 cooked breakfasts including a specialty breakfast at Cableway Restaurant - Rotorua• 13 sumptuous dinners including 4 specialty dinners: Maori Hangi & Concert - Rotorua,Haggis Ceremony - Dunedin,Walter Peak Homestead - Queenstown,Farewell Dinner, selected beverages - Auckland• 1 picnic lunch• 1 delicious morning teaNote: Dinner on Day 1 not included for anyone arriving later than 8pm.


DAY 1: Arrive Christchurch (D)On arrival into Christchurch you will be met by a Grand Pacific Tours representative and transferred to your hotel. This evening meet your travelling companions for dinner.Hotel Millennium Hotel Christchurch (Superior Cathedral Square Rooms)

DAY 2: Christchurch - Twizel (B,D)Board the luxurious Ultimate Coach, depart Christchurch and travel through the southern Canterbury Plains to Lake Tekapo. See the brilliant turquoise water, visit The Church of the Good Shepherd and view the Sheep Dog Statue. Marvel at the spectacular mountain ranges including Mt Cook, New Zealand’s highest peak. The opportunity is available (time and weather permitting) to enjoy a scenic flight (optional) over the Southern Alps before travelling to Twizel.Hotel MacKenzie Country Inn (Deluxe Rooms)

DAY 3: Twizel - Dunedin (B,SD)Depart Twizel and see Lake Benmore, before following the Waitaki River to Oamaru, famous for its limestone. Continue south to Dunedin, a well preserved Victorian city. Enjoy an informative tour including a visit to Olveston House, a prestigious historic home. Tonight a Scottish evening will be presented comprising of bagpipes, great food, special Haggis Ceremony and gift. Hotel Scenic Hotel Southern Cross

DAY 4: Dunedin - Te Anau (B,D)This morning travel out along the Otago Peninsula to Larnach Castle where you hear of the tragic and scandalous history on a guided tour. Visit Glenfalloch Woodland Gardens and view the superb collection of flowers, followed by a delightful morning tea. Farewell Dunedin and travel through Balclutha and Gore to Te Anau, gateway to Fiordland and your overnight stay. Tonight you may like to visit the Te Anau Glow Worm Caves (optional).Hotel Distinction Te Anau Hotel and Villas

DAY 5: Te Anau - Milford Sound - Queenstown (B,L)Depart Te Anau for a fascinating drive to Milford Sound where you board your launch for a cruise on this magnificent fiord. See the spectacular Bowen Falls and towering Mitre Peak as you enjoy a picnic lunch. This afternoon travel to Queenstown, overlooking magical Lake Wakatipu. Spend the next two nights at this year round resort which offers a wide range of activities and attractions. This evening is free and you may choose to dine at one of the many fine restaurants.Hotel Millennium Hotel Queenstown (2 nights)

DAY 6: Queenstown (Free Day) (B,SD)Today is a free day for you to explore Queenstown at leisure. Your Coach Captain is available to assist with the many sightseeing options available, whether it be the thrill of a jet boat ride, a heritage tour to Skippers Canyon or the helicopter ride of a lifetime. This evening board the vintage steamship TSS Earnslaw and cruise across Lake Wakatipu to Walter Peak Station. On arrival sit back and relax as you are treated to the best of New Zealand’s high country cuisine in the Colonel’s Homestead. After dinner enjoy a short farm tour then reboard the TSS Earnslaw for a sing along by the piano as you cruise back to Queenstown.

Guaranteed Departures 2011Sep 12Oct 24

2012Jan 30Mar 13May 7


Stay a little longerCity Twin Share SingleChristchurch £63 £126 Auckland £58 £116Extra night rates are per person and based on room only.




DAY 7: Queenstown - Fox Glacier (B,D)Travel to Arrowtown, an old goldmining village and visit the Lakes District Museum. Continue via the Haast Pass to the West Coast, an area of stunning beauty. See the snow capped peaks of the Southern Alps as you travel north to Fox Glacier. Time is available (weather permitting) to experience a scenic flight (optional) over the spectacular glaciers before continuing to your hotel. Hotel Distinction Fox Glacier

DAY 8: Fox Glacier - Arthur’s Pass - Christchurch (B,D)Travel to Hokitika and visit the Greenstone Factory. Continue to Arthur’s Pass and board The TranzAlpine, renowned as one of the great train journeys of the world. View rivers and valleys as you travel through the Waimakariri Basin, over massive viaducts and through the patchwork farmlands of the Canterbury Plains to the elegant city of Christchurch. On arrival your coach will be waiting to transfer you to your hotel. Hotel Millennium Hotel Christchurch (Superior Cathedral Square Rooms)

DAY 9: Christchurch - Picton - Wellington (B,D)Travel along the East Coast to the fishing village of Kaikoura. Enjoy the spectacular scenery as you travel through Marlborough Country, famous for its food and wine. Continue to Picton, where you board the Interislander Ferry for your journey through the Marlborough Sounds and across Cook Strait to Wellington.Hotel James Cook Grand Chancellor (Superior Rooms. 2 nights)

DAY 10: Wellington (B)Today explore this exciting region and enjoy an extensive city tour which explains the history and culture on show in New Zealand’s capital, Wellington. A highlight will be a guided tour of Te Papa, New Zealand’s National Museum, with exhibits that embrace both Maori and European views of the land, environment and people. Enjoy some free time to explore at leisure this afternoon. This evening is also free and you may choose to dine at one of the many fine restaurants.

DAY 11: Wellington - Taupo - Rotorua (B,D)Depart Wellington and view the snow capped peaks of Mt Ruapehu and Mt Tongariro as you travel to Lake Taupo. Visit the spectacular Huka Falls then travel along the Thermal Explorer Highway to the geothermal wonderland of Rotorua.Hotel Millennium Hotel Rotorua (Lakeview Rooms. 2 nights)

DAY 12: Rotorua (B,SD)Today begins with a Gondola ride to Cableway Restaurant where a buffet breakfast and spectacular views are on offer. Travel to the Agrodome where you see performing sheep, a shearing display and sheep dog trial. Next visit Paradise Valley Springs, a superb wildlife park where you can hand feed rainbow trout. Some free time is available before travelling to Te Puia to see the boiling mud pools and awesome Geysers that Rotorua is famous for. This evening experience an entertaining Maori Hangi and Concert.

DAY 13: Rotorua - Auckland - Bay of Islands (B,D)This morning depart Rotorua and travel north via Auckland to the Parry Kauri Park to see a magnificent example of a Kauri Tree. Continue via Whangarei to Paihia, situated in the heart of the beautiful Bay of Islands. Enjoy an introduction to the Bay of Islands, location of the signing of the treaty between the Maori tribes and the British. Hotel Scenic Hotel Bay of Islands (Deluxe Rooms. 2 nights)

DAY 14: Bay of Islands (B,D)This morning travel aboard a luxury catamaran to Cape Brett and the famous Hole in the Rock. Keep an eye out for bottlenose and common dolphins before returning via Russell to Paihia for a free afternoon. A range of optional activities are available or you may choose to relax and enjoy the pleasant atmosphere of the waterfront.

DAY 15: Bay of Islands - Auckland (B,SD)Depart the Bay of Islands this morning and travel via Whangarei and Dargaville to Matakohe. Enjoy a visit and informative talk at the Kauri Museum before continuing to Auckland for a city sights tour. This evening you will be treated to a farewell dinner including selected beverages with your new found friends. Hotel Pullman Auckland (formerly Hyatt Regency Auckland)

DAY 16: Depart Auckland (B)Time to say goodbye. You will be transferred to the airport to check in for your flight home after a memorable New Zealand holiday.

TOP TO BOTTOM: The Interislander Ferry trip between Wellington and Picton is majestic; Rotorua is world-famous for its thermal activity, which includes boiling mud pools and massive geysers; enjoy the view across Rototua from the Cableway Restaurant; travel in luxury onboard the purpose built Ultimate Coach.



PRE PAID ATTRACTIONS• Olveston House*• Haggis Ceremony & Gift• Larnach Castle*• Glenfalloch Woodland Gardens • Milford Sound Cruise• Lakes District Museum• Cruise Lake Wakatipu on the TSS Earnslaw• TranzAlpine Rail Journey*Denotes guided tour.

SMALL GROUP TOURING• Ultimate small group touring coach with 20 luxury leather reclining seats on a full size vehicle, 2 door access and panoramic windows• Professional Coach Captain• Personalised Meet & Greet on arrival


DAY 1: Arrive Christchurch (D)On arrival into Christchurch you will be met by a Grand Pacific Tours representative and transferred to your hotel. This evening meet your travelling companions for dinner.Hotel Millennium Hotel Christchurch (Superior Cathedral Square Rooms)

DAY 2: Christchurch - Twizel (B,D)Board the luxurious Ultimate Coach and travel through the southern Canterbury Plains to Lake Tekapo. See the brilliant turquoise water, visit the Church of the Good Shepherd, view the Sheep Dog Statue and marvel at the spectacular mountain ranges including Mt Cook, New Zealand’s highest peak. The opportunity is available (time and weather permitting) to enjoy a scenic flight (optional) over the Southern Alps.Hotel MacKenzie Country Inn (Deluxe Rooms)

DAY 3: Twizel - Dunedin (B,SD)Depart Twizel and see Lake Benmore, before following the Waitaki River to Oamaru, famous for its limestone. Continue to Dunedin and enjoy an informative city tour including a visit to Olveston House. Tonight a Scottish evening will be presented comprising of bagpipes, great food, special Haggis Ceremony and gift. Hotel Scenic Hotel Southern Cross

DAY 4: Dunedin - Te Anau (B,D)Travel along the Otago Peninsula to Larnach Castle for a guided tour. Visit Glenfalloch Woodland Gardens and view the superb collection of flowers, followed by a delightful morning tea. Travel through Balclutha and Gore to Te Anau to your overnight stay. Hotel Distinction Te Anau Hotel and Villas (2 nights)

DAY 5: Te Anau - Milford Sound - Te Anau (B,L,D)Depart Te Anau for a fascinating drive to Milford Sound where you board your launch for a cruise on this magnificent fiord. See the spectacular Bowen Falls and towering Mitre Peak as you enjoy a picnic

lunch. This afternoon return to Te Anau where some free time is available. Tonight you may visit the Te Anau Glow Worm Caves (optional).

DAY 6: Te Anau - Queenstown (B,SD)Travel to Arrowtown and the Lakes District Museum before continuing to Queenstown. Tonight board the vintage steamship TSS Earnslaw and cruise across Lake Wakatipu to Walter Peak Station. Enjoy the best of New Zealand’s high country cuisine in the Colonel’s Homestead. After dinner enjoy a short farm tour then reboard the TSS Earnslaw for a sing along by the piano on your return cruise.Hotel Millennium Hotel Queenstown (2 nights)


DAY 8: Queenstown - Fox Glacier (B,D)Travel via the Haast Pass to the West Coast, an area of stunning beauty. See the snow capped peaks of the Southern Alps as you travel north to Fox Glacier. Time is available (weather permitting) to experience a scenic flight (optional) over the spectacular glaciers before continuing to your hotel. Hotel Distinction Fox Glacier

DAY 9: Fox Glacier - Christchurch (B,SD) Travel to Hokitika and visit the Greenstone Factory. Continue to Arthur’s Pass and board The TranzAlpine, one of the great train journeys of the world. View rivers and valleys as you travel through the Waimakariri Basin across the Canterbury Plains to Christchurch. This evening you will be treated to a farewell dinner with selected beverages with your new found friends. Hotel Millennium Hotel Christchurch (Superior Cathedral Square Rooms)

DAY 10: Depart Christchurch (B)Time to say goodbye. You’ll be transferred to the airport for your flight home after a great holiday.

• Return airport transfers in New Zealand• 9 nights premium hotel accommodation• Two 2 night stays• Hotel porterage• 2 cruises• All sightseeing and pre paid attractions• GST (New Zealand Goods and Services Tax)• Comprehensive documentation pack

MEALS• 9 cooked breakfasts• 8 sumptuous dinners including 3 specialty dinners: Haggis Ceremony - Dunedin, Walter Peak Homestead - Queenstown, Farewell Dinner, selected beverages - Christchurch• 1 picnic lunch and 1 delicious morning tea - Glenfalloch Woodland GardensNote: Dinner on Day 1 not included for anyone arriving later than 8pm.

10 Day Ultimate South Island EscapeEscape and enjoy New Zealand’s majestic South Island

Guaranteed Departures 2011Oct 15

2012Mar 4

The Ultimate Coach has the convenience of front and rear door access.


Stay a little longerCity Twin Share SingleChristchurch £63 £126Extra night rates are per person and based on room only.




SpecialInterestTours

I have just returned from my 13 Day Warbirds Over Wanaka Tour with your company. I would like to thank you for such a wonderful trip. Your staff in New Zealand were brilliant from the time of arrival till departure, they organised everything in such a friendly way.A.W. - Satisfied Past Traveller


> FOR THE GARDENERSNew Zealand boasts some of the most spectacular gardens in the southern hemisphere. Many are registered as Gardens of either National or International Significance.

Escorted by a horticultural expert, a highlight of the tour generally includes a well known Garden Festival.

> Spring 2012 Garden TourIn Spring 2012, the Garden Tour will focus on the South Island, a highlight being the Dunedin Rhododendron Festival. For the first time ever we will travel through the rugged Central Otago region where the scenery and gardens will delight. Fully Escorted by Horticulturalist Guide, Maureen Lucas, this will be a tour not to be missed.

> FOR THE LAWN BOWLERSLet New Zealand bowl you over. Departing in April each year, this 18 Day Tour of New Zealand combines all the sights with four friendly games of bowls in Christchurch, Queenstown, Rotorua and Auckland.

Travellers do not have to take anything except their bowls shoes as games are played casually and each club will supply bowls.

> FESTIVE SEASONCHRISTMAS TOURWhy not enjoy the festive season Kiwi Style? We are delighted to offer travellers two options to see the best New Zealand has to offer during the festive season. Choose from either the 11 Day Luxury Coach Holiday or the 11 Day Ultimate Small Group Tour. Travel in style as you witness New Zealand’s spectacular South Island including a superb Christmas Lunch and a farewell New Year’s Eve Dinner.

> FOR THE SINGLE TRAVELLERWith an ageing population many people do not have a regular travelling companion. A selection of tours have been especially designed for the single traveller wanting to tour with like-minded individuals.

Travellers can either opt for a single room or may wish to take advantage of a twin share room with a person of the same gender.

A Tour Guide will accompany the tour to ensure the ice is broken from day one at the welcome dinner. (Not applicable for Ultimate Small Group Touring Single Tours).

GRAND PACFIC TOURS SPECIALISE IN ONE destination, New Zealand! They are able to focus 100% of their energy on developing new and interesting itineraries that include key festivals and events around the country. Their range of products is impressive and their innovative product team are continually designing new experiences for your enjoyment.

So whether you are an avid Gardener, keen Lawn Bowler, an Airshow enthusiast, a Single Traveller, a Steam Train buff, a Stargazer or interested in a getaway over the Festive period, we have a tour for you!

If you would like to request a more detailed brochure or register your interest on any of the range of special interest itineraries listed please contact Bridge & Wickers.

Special InterestKey festivals and events

Our range of products is impressive and our innovative product team are continually designing new experiences for your enjoyment.


> NEW YEAR’S TOURSMALL GROUP TOURINGGrand Pacific Tours is delighted to offer 20 travellers only this exclusive opportunity to travel on board the new Ultimate Coach. Travel in style on this fantastic tour as you witness the spectacular South Island whilst enjoying a comprehensive range of prepaid attractions plus a delicious New Year’s Eve dinner in Christchurch.

> FOR STEAM TRAIN BUFFSNew Zealand is proud of its rich Steam Train heritage and Grand Pacific Tours have combined a range of Steam Train experiences to offer Rail buffs a once in a lifetime opportunity. Witness some of the world’s most spectacular scenery as you travel on a number of different steam and diesel locomotives and enjoy the romance and excitement of the bygone steam era.

Steam Train Tour Our next Steam Train Tour in October 2012 will incorporate the centennial birthday celebrations of the iconic TSS Earnslaw, which today, still cruises across Lake Wakatipu daily.

> FOR AIRSHOW ENTHUSIASTSWARBIRDS OVER WANAKAHeld over Easter in 2012, Grand Pacific Tours is operating tours to Warbirds over Wanaka. Nestled on the shores of an azure blue lake amongst the mighty peaks of the Southern Alps, the natural amphitheatre created by these mountains provides a backdrop of stunning scenery. This airshow celebrates mankind’s achievements over the past 100 years and is classed as one of the top four Warbirds Airshows in the world.

> FOR THE STARGAZERJoin this exclusive 9 Day tour in June 2011 led by David Reneke, with over 40 years experience in astronomy. David will conduct a series of presentations along the way as you travel through the regions of Mount Cook, Tekapo, Kaikoura and Wellington which boast some of the clearest night skies.

Highlights include meeting local amateur astronomers, the planetarium at the Sir Edmund Hillary Centre, a visit to the world renowned observatory at Mt John and the Carter Observatory in Wellington.

Combined with sightseeing tours of Christchurch & Wellington, a 4WD tour to the Tasman Valley, a cruise through the Marlborough Sounds and a visit to New Zealand’s National Museum, Te Papa, this tour is one not to be missed!

> CELEBRATING 15 YEARS MANAGING DIRECTOR’S TOUR In 2011 Grand Pacific Tours celebrates their 15th year anniversary. Join Peter Harding, owner and Managing Director of Grand Pacific Tours for an exclusive journey around the spectacular South Island. Peter has personally created a number of special experiences that he will be delighted to share with only 20 travellers on board the Ultimate Small Group Touring Coach. Departing in November 2011, this tour is sure to provide great memories as Peter celebrates Grand Pacific Tours 15th Anniversary with you in style.

> FOR REPEAT TRAVELLERSSMALL GROUP TOURING Why not come back for a further visit to New Zealand. Join Raewyn Moors, one of Grand Pacific Tours highest rating tour escorts as she takes you on a South Island experience in April 2011 on board our Ultimate Small Group Touring 20 seater coach. Visit a number of unique locations and attractions, set amongst a fiery backdrop of autumn colours.

April 2012 North Island Tour Many of our travellers have requested to come back and experience more of the North Island. In April 2012 we have designed a 12 day tour on board our Ultimate Small Group Touring 20 seater coach. The tour will visit some unique places of interest and provide travellers with a greater appreciation of what the North Island has to offer including an exclusive overnight cruise in the Bay of Islands.


MERCHANDISE CONDITIONSAll purchases must be made with your Travel Consultant at time of booking. Payment for all merchandise is due with final tour payment. Merchandise will not be sold once on tour or after travellers return home. If purchased, your merchandise will be made available to you with your documentation at your first nights’ hotel.

Travel in styleDocumentation & Merchandise

ALL LUXURY COACH TOURS INCLUDE A STYLISH ARRAY OF TRAVEL goods including a durable travel bag, ticket wallet, toiletry wet pack, New Zealand travel diary, luggage label, personal name badge, personalised itinerary, Optional Tours Directory, postcard, customs required resealable plastic bag and touring map.

ULTIMATE NEW ZEALANDWhen travelling on one of the Ultimate Small Group Touring itineraries the documentation will be upgraded to a deluxe travel set. The travel bag, ticket wallet and luggage tag are made using a luxury Ruskin fabric with a stylish silver plated branding. Individual name badges will be provided with a magnetic back for ease of use. Supplementary items include a toiletry wet pack, New Zealand travel diary, personalised itinerary, postcard, customs required resealable plastic bag, touring map and Optional Tours Directory.

GRAND PACIFIC TOURS OFFER STYLISH TRAVEL ACCESSORIES THAT WILLcomplement your documentation pack. These items offer great value formoney and will be a memento of your New Zealand holiday for many years to come. All merchandise items must be ordered at the time of booking and are not available in New Zealand.

TOUR JACKETUnisex navy waterproof shell jacket with embroidered logo, silver reflective piping, fleece line collar, inside mesh lining, adjustable Velcro cuff, double front and inside pockets, hidden draw cord with hidden mobile phone pocket. Compact and lightweight, ideal for touring. Available in sizes XS to XXXL. Price £35

TOUR VESTUnisex navy vest with embroidered logo, a polar fleece lining and showerproof micro fibre shell. Great for day wear whilst travelling. Available in sizes XS to XXXL. Price £30

TOUR CAPNavy wool blend cap with pre curved suede peak, 6 panel structure with fabric Velcro strap and embroidered logo. One size. Price £13

Purchase all 3 items for £73, normally £78. Order at time of booking.

Your contract is with Bridge & Wickers World of Travel Ltd a member of ABTA.

1 Making your bookingBookings can be made in person at our offices or by phone, letter, fax or email.When booking, you must pay a deposit of 20% of the total cost of your holidaytogether with the deposits specified in clause 19 where applicable (or fullpayment if booking within 10 weeks of departure). In addition, if you decide topurchase the insurance policy we offer, all applicable insurance premiums mustalso be paid at the time of booking. On receipt of these monies, we will, subjectto availability, issue a confirmation/invoice. The balance of the price due mustbe received by us not less than 10 weeks prior to departure. All arrangementsincluding airfares are subject to availability at the time you book.

2 Your contract Where you make your booking in person, a binding contract will come intoexistence when we despatch the confirmation/invoice. For postal, fax,telephone & email bookings, the contract will only come into existence at theend of five days from the date we despatch the confirmation invoice to give youtime to consider these booking conditions. If you do not contact us before thispoint to withdraw from the booking, you will be deemed to have accepted thesebooking conditions. The contract and all matters arising from it are governed byEnglish law and the jurisdiction of the Courts of England and Wales. You mayhowever choose the law and jurisdiction of Scotland or Northern Ireland if youwish to do so (unless referred to arbitration under clause 6).

3 PaymentAs soon as you receive the confirmation/invoice, please check the detailscarefully and inform us immediately if anything appears to be incorrect as itmay not be possible to make changes later. We regret we cannot accept anyliability if we are not notified of any inaccuracy in any document within 10days of our sending it out (or before issue date for tickets). Please note thedate by which the final payment is due. No further reminder will be sent. Notickets will be sent out until final payment is received in full. If payment is notreceived in full and on time, we/the principal to the contract have the right totreat your booking as cancelled by you. In this case, cancellation charges asset out in these booking conditions will be payable.

4 Changing your bookingIf, after we have issued the confirmation/invoice, you want to change yourbooking, we will endeavour to assist providing a written request signed bythe person who made the booking is received at our offices. It is not alwayspossible to make changes. We will charge an amendment fee of £10.00 to£50.00 (depending upon the amount of work involved) if a requestedchange can be made. In addition, you must pay any additional costsincurred by us and any costs or charges incurred or levied by any serviceprovider. Airlines also generally charge an amendment fee of at least£50.00 for changes to itineraries made prior to receipt of full payment.Once ticketed, any amendments often incur 100% cancellation charges. Inthis event, you will have to pay the full cost of the airline ticket again if youwish to make an amendment.

Where you book a “package”, you or a party member who is preventedfrom travelling (e.g. as a result of serious personal illness, death or serious illness of a close family relative, jury service, redundancy orunavoidable work commitments) may transfer their place on the bookingto someone else (introduced by you) providing they notify us not less than two weeks before departure. In this event, the above mentionedamendment fees, costs and charges will be payable before the transfercan be effected. This is entirely dependent on availability and where airline tickets are concerned an entirely new booking will be required asthese are always non-transferable.

5 Cancellation by youWe must receive any notice of cancellation in writing and the cancellation willtake effect from when this written confirmation is received. The followingsliding scale of charges will be applied depending on when the notification isreceived:

Prior to 70 days Deposit forfeited69-42 days 30% of total holiday cost41-28 days 60% of total holiday cost7-27 days 90% of total holiday costLess than 7 days 100% of total holiday cost

Please note that all insurance premiums paid for insurance arranged by uson your behalf and any amendment charges are non refundable in the eventof your cancellation. If the reason for your cancellation is covered by theterms of any insurance policy you have purchased, you may be able to re-claim any applicable cancellation charges (less any excess). Cancellationcharges must however be paid before they can be claimed from insurers.

6 ComplaintsIf you have a problem during your holiday, you must immediately notify bothour representative/agent (where there is one) and the service providerconcerned (e.g. airline, hotel, Tour Company etc). If it is not possible to do soor you remain dissatisfied, please telephone us or send a fax or email Bridge& Wickers. We aim to answer such messages by return but please bear inmind that, although our offices are open 6 days a week, time may passbefore a reply can be despatched.

If you remain dissatisfied after your return home, you must write to us givingyour original booking reference and all the relevant information within 28days of the end of the arrangements in question.

Problems can only be resolved if we and the service providers are madeaware of them as soon as they occur. For all complaints and claims which donot include personal injury, illness, or death, we regret we cannot acceptliability in relation to any complaint or claim which is not notified inaccordance with this clause.

Disputes arising out of, or in connection with, this contract which cannot beamicably settled may be referred to arbitration under a special Schemearranged by ABTA and administered independently by IDRS, part of theChartered Institute of Arbitrators.

The scheme provides for a simple and inexpensive method of arbitration ondocuments alone with restricted liability on the customer in respect of costs.Full details will be provided on request or can be obtained from the ABTAwebsite www.abta.com

The Scheme does not apply to claims for an amount greater than £5,000 perperson. There is also a limit of £25,000 per booking form. Neither does it apply to claims which are solely in respect of physical injury or illness or theirconsequences. The Scheme can however deal with compensation claimswhich include an element of minor injury or illness subject to a limit of £1,000on the amount the arbitrator can award per person in respect of this element.

The application for arbitration and Statement of Claim must be received bythe Chartered Institute of Arbitrators within nine months of the date of return

from the holiday. Outside this time limit arbitration under the Scheme maystill be available if the company agrees, but the ABTA Code does not requiresuch agreement.

7 Prices(a) We reserve the right to alter the prices of any of the holidays shown inour brochure. You will be advised of the current price of the holiday thatyou wish to book before your contract is confirmed.

When you make your booking you must pay a deposit of 20% of the holidaycost. The balance of the price of your travel arrangements must be paid atleast 10 weeks before your departure date. If the deposit and/or balance isnot paid in time, we shall cancel your travel arrangements. If the balance isnot paid in time we shall retain your deposit. All monies you pay to the travelagent are held by him on our behalf at all times. Please note that airfareshave different rules and some may require payment within 24 hours ofmaking a reservation to guarantee price and availability. We do not holdallocations at hotels; therefore all arrangements are subject to availabilityand can be requested and confirmed after receipt of your deposit.

(c) Changes in transportation costs, including the cost of fuel dues, taxesor fees chargeable for services such as landing taxes or embarkation ordisembarkation fees at ports and airports and exchange rates mean thatthe price of your travel arrangements may change after you have booked.However there will be no change within 30 days of your departure. We willabsorb and you will not be charged for any increase equivalent to 2% ofthe price of your travel arrangements, which excludes insurance premiumsand any amendment charges.

You will be charged for the amount over and above that, plus anadministration charge of £1.00 per person together with an amount tocover agents’ commission. If this means that you have to pay an increaseof more than 10% of the price of your travel arrangements, you will havethe option of accepting a change to another holiday if we are able to offerone (if this is of equivalent or higher quality you will not have to pay morebut if it is of lower quality you will be refunded the difference in price), orcancelling and receiving a full refund of all monies paid, except for anyamendment charges. We will consider an appropriate refund of insurancepremiums paid if you can show that you are unable to transfer or reuseyour policy. Should you decide to cancel for this reason, you mustexercise your right to do so within 14 days from the issue date printed onyour final invoice.

Should the price of your holiday go down due to the changes mentionedabove, by more than 2% of your holiday cost, then any refund due will bepaid to you. However, please note that travel arrangements are not alwayspurchased in local currency and some apparent changes have no impacton the price of your travel due to contractual and other protection in place.

8 Changes by usIt is unlikely we will have to make any changes to your booking but we do plan some arrangements many months in advance and we thereforereserve the right to make alterations to and correct errors in brochure or on the internet and other details both before and after bookings have beenconfirmed. Most changes will be minor ones. Occasionally, it may benecessary to make a significant change. A significant change is one madebefore departure which materially affects (on the basis of the informationyou have given us at the time of booking) the confirmed arrangements we have agreed to provide or arrange. Such changes will usually include a change of your departure or return by more than 12 hours, of yourdeparture airport (except as between London Airports) to one that is more inconvenient to you, a change of accommodation to that of a lowercategory or standard for the whole or a significant proportion of yourholiday, a change of accommodation area for the whole or significantproportion of your holiday, withdrawal of the only or all swimming pool(s) at your accommodation of an extended period and in the case of tours, a significant change of itinerary. Minor changes include a change of yourdeparture or return time by 12 hours or less, or your departure airportbetween Gatwick and Heathrow or the other London Airports (and viceversa), a change of accommodation to other accommodations of the samestandard or category in the same area that you have booked or a changeof accommodation to that of the same standard or category for any periodduring your holiday. If it is necessary to make a significant change beforedeparture, we will advise you as soon as practicable. If there is time beforedeparture we will then offer you the choice of:

accepting the changed arrangements as notified to you or

purchasing alternative arrangements, of a comparable standard if available(if the alternative arrangements are less expensive than the original one, wewill refund the difference, if they are more expensive, you will have to paythe difference) or cancelling your arrangements and receiving a full andprompt refund of all monies paid to us.

If it is necessary to notify you of a significant change 10 weeks or lessbefore departure, we will in addition pay you compensation as set outbelow subject to the following exception. Compensation will not bepayable where a change is made as a result of unusual and unforeseeablecircumstances beyond our control, the consequences of which could nothave been avoided even with all due care. For significant changes, anyliability we have is limited to offering the above choices and thecompensation payments (where applicable) set out below. Nocompensation is payable if we make any change more than 10 weeksbefore departure. We cannot be responsible for any costs or expenses youmay incur as a result of any change. No compensation is payable for minorchanges. Minor changes do not entitle you to cancel or change to otherarrangements without paying our normal charges.

Period before departure within which compensation for a significant changeor cancellation per person is notified to you:

More than 10 weeks Nil

Between 2 and 10 weeks £20.00

Less than 2 weeks £30.00

In accordance with EU Regulation 2111/2005 we are required to advise you ofthe actual carrier operating your flight/connecting flight/transfer. We do this bylisting carriers to be used or likely to be used. Any changes to the actualairline after you have received your tickets will be notified to you as soon aspossible and in all cases at check-in or at the boarding gate. Such a changeis deemed to be a minor change. Other examples of minor changes includealteration of your outward/return flights by less than 12 hours, changes toaircraft type, change of accommodation to another of the same standard.

9 Cancellation by usOccasionally, it may be necessary to cancel confirmed arrangements. Wemust reserve the right to do so. However, we will not cancel less than 10weeks before departure unless you have failed to make payment in full andon time or we are forced to do so as a result of circumstances outside our

control. Where your arrangements are cancelled other than due to yourdefault in payment, we will offer you the choice of purchasing alternativearrangements from us of a comparable standard if available (if thealternative arrangements are less expensive than the original ones, we willrefund the difference, if they are more expensive, you will have to pay thedifference) or receiving a full and prompt refund of all monies you have paidto us. In addition, if we cancel 10 weeks or less before departure, we willpay you compensation as set out in clause 8 (a) above subject to thefollowing exceptions. Compensation will not be payable where we areforced to cancel as a result of unusual and unforeseeable circumstancesbeyond our control, the consequences of which we could not have avoidedeven with all due care or where we cancel because an insufficient numberof people have booked your chosen arrangements - in this case, you willbe notified not less than 10 weeks before departure. In all cases our liabilityis limited to offering the above choices and the compensation payments(where applicable) set out in clause 8(a). No compensation is payablewhere we cancel more than 10 weeks before departure. We cannot beresponsible for any costs or expenses you may have as a result of anycancellation. Very rarely, we may be forced to curtail your arrangementsafter the date of departure where circumstances amounting to “forcemajeure” as defined in clause 10 below occur. In this very unusualsituation, we regret we cannot make any refunds (except where refunds areobtained from any supplier), meet any costs or expenses you may incur asa result or pay any compensation.

10 Force majeure Except where otherwise expressly stated in these booking conditions weregret that we cannot accept liability or pay any compensation where theperformance of our contractual obligations is prevented or affected byreason of circumstances amounting to “force majeure”. In these bookingconditions, 'force majeure' means any event which we or the supplier ofthe service(s) in question could not, even with all due care, foresee oravoid. Such events may include war or threat of war, riots, civil strife,terrorist activity, industrial dispute, natural or nuclear disaster, adverseweather conditions, fire and all similar events outside our control.

11 Liability We make every effort to ensure that all arrangements booked with us aremade correctly and efficiently. We further accept responsibility for the actsand/or omissions of our employees, agents, suppliers and sub-contractors(providing they were at the time carrying out work authorised by us) exceptwhere these result in death, personal injury or illness (dealt with separatelybelow). We also accept responsibility if the services which we arecontractually obliged to provide prove deficient or not of a reasonablestandard. In all cases except where personal injury, illness, death, lossand/or damage to and/or of luggage or personal possessions results or alower limitation of liability applies, our liability (if we are found liable to youor any member of your party on any basis) is limited to twice the price ofthe contracted arrangements (excluding insurance premiums andamendment charges) of the person(s) affected in total. For loss and/ordamage of and/or to luggage or other personal possessions (includingmoney), our liability in all cases is limited to £25.00 per person as you areassumed to have taken out adequate insurance prior to travelling. Thisclause is subject to clause 10 'force majeure' and the other terms of thesebooking conditions.

Subject to these booking conditions, we accept responsibility should youor any member of your party suffer death, personal injury or illness as aresult of any failure to perform or improper performance of any part of ourcontract with you by any of our employees, agents, suppliers and/or sub-contractors (providing they were at the time carrying out work authorisedby us) except where the failure to perform or improper performance wasdue to:

The acts and or/omissions of the person affected or other party member(s)or those of a third party not connected with the provision of yourarrangements and which were unforeseeable or unavoidable or an eventwhich either ourselves or the supplier of the service(s) in question could nothave foreseen or avoided even with all due care.

It is a condition of the acceptance of liability set out in clauses 11a that younotify us of any claim in accordance with clause 6 'Complaints'. Where anypayment is made, you must also assign to ourselves or our insurers, anyrights you may have to pursue any third party.

Except where otherwise expressly stated in these booking conditions,where any claim or part of a claim is based on any travel arrangementsmade by us (including the process of getting on and off the transportconcerned) provided by any air, sea, rail or road carrier or any stay in ahotel, the maximum we will have to pay you in respect of that claim or thatpart of the claim if we are found liable to you on any basis, is the maximumthat would be payable by the carrier or the hotel keeper concerned underthe applicable international convention (e.g. Warsaw convention asamended for international travel by air and/ or for carriers with an operatinglicence granted by an EU country, the EU regulation on Air Carrier Liabilityfor international and national travel by air, Athens Convention forinternational travel by Sea) in that situation. You must give credit for allpayments due or received from any carrier or hotel keeper which will relateto the claim in question.

Should you or any member of your party be unlucky enough to sufferpersonal injury, illness or death by misadventure as a result of an activitywhich does not form part of your booked arrangements nor an excursionsold through us, we shall assist you. This assistance may, subject to ourprior approval and our reasonable discretion, include financial assistancewith legal expenses to enable you to take proceedings against the thirdparty responsible. All assistance is provided subject to a maximum totalcost to ourselves of £5,000.00 per booking form. In addition, if you shouldbe successful in obtaining a costs order against any third party or if you areable to claim under any insurance policy/ies you may have, we shall beentitled to recoup from you the costs actually incurred by us. Finally, allrequests for assistance must be received by us within 90 days of the dateof misadventure.

Please note that we cannot accept any liability for any damage, loss,expense or other sums of any description which a) on the basis of theinformation given to us by you concerning your booking prior to ouraccepting it, we could not have foreseen you would suffer or incur if webreached our contract with you or b) did not result in any breach ofcontract or other fault by ourselves or our employees or, where we areresponsible our suppliers. Additionally, we cannot accept liability for anybusiness losses.

12 Flights and other transport servicesPlease note that the timings of air, sea road and rail departures given inbooking are estimates only and are subject to change. Latest timings willbe shown on your confirmation/invoice. Timings may be affected by

operational difficulties, weather conditions, passengers failing to checkin on time and other factors outside our control. For flights, the actualflight times will be those shown on your tickets (unless otherwiseadvised) which will be despatched to you approximately 2 weeks beforedeparture. You must check all tickets very carefully to ensure you havethe latest timings. You must in addition ensure you read and observe anyinstructions sent with your tickets, for example reconfirming your flightsat least 3 days before departure where possible. Please note, even whenwe sell flights as principal (rather than agent), we do not enter into anagreement for carriage by air but rather only undertake to reserveaccommodation on board the airline advised at the time of booking orsuch other airline as may be substituted. Where we sell flights as part of a 'package' or as principal, we are not always in a position to confirmthe airline, aircraft type and airport of destination which will be used inconnection with that flight. Where this information is provided at the timeof booking, it is subject to change. Any such change will not entitle youto cancel or change to other arrangements without paying our normalcharges. Please also note that in relation to flights, an infant must beunder two years of age on the date of their return flight to be entitled to the infant fare level which is usually 10% of the IATA published fare.

13 InsuranceWe strongly recommend that you take out full, comprehensive travelinsurance both for protection against misfortune that can occasionallyoccur and for your own peace of mind.

14 Tickets and travel documentsTickets and travel documents, unless collected from us, are usuallydispatched by normal Royal Mail services. If you require the added speedand security of data post or courier delivery, this can be arranged and thenet cost of this bill be added to the final invoice. We cannot accept anyliability for late or lost tickets if normal post is used.

15 Passports, visas and health requirementsDetails of the passport, visa and health requirements as applicable toBritish citizens holding a full ten year British passport are shown on theconfirmation/invoice. Should you need to obtain a full 10 year BritishPassport you must allow a minimum of 6 weeks for processing with therelevant authorities. Non British citizens and British citizens not holding afull British Passport must consult their Embassy, Consulate or the BritishForeign Office to check the applicable requirements. Clients with anyexisting medical problems should consult their own doctor. Requirementsmay change and you should check the up to date position in good timebefore departure. It is your responsibility to obtain proper and detailedmedical advice and to ensure that you have the correct passport and visasto gain access to or pass through any country or region included in thetravel arrangements which you purchase. If you fail to do either, we haveno liability to you for any cost, loss or damage which you suffer as a resultand nor will we refund the cost of any unused portion of your travelarrangements.

16 RefundsIf you return any unused ticket(s) to us for refund, we will submit them tothe relevant airline for refund. Once we receive the refund from the airlinewe will forward it to you less any applicable cancellation or administrationcharges. You should note that the airline refunds for part used tickets andthe return half of the tickets are always less than the pro-rata proportion ofthe fare paid and, in some cases, may have no refund value at all. Refundsusually take 10 to 12 weeks, but in some cases, may take longer. Refundsin respect of all other unused services are not generally possible.

17 Special requests and medical problemsIf you have any special request, please inform your travel consultant at the time of booking. Although we will endeavour to pass any reasonablerequests on to the relevant supplier, we regret we cannot promise that anyrequest will be complied with unless we have specifically confirmed this inwriting. Confirmation that the special request has been noted or passed onto the supplier or the inclusion of the special request on your confirmationor any other documentation is not confirmation that the request had beenmet. Unless and until specifically confirmed, all special requests aresubject to availability. If you have any medical problem or disability whichmay affect your booked arrangements, you must advise us in writing at the time of booking giving full details. If we feel unable to properlyaccommodate your particular needs, we must reserve the right todecline/cancel your booking.

18 DelayWe regret we are not in a position to offer you any assistance in the eventof a delay at your outward or homeward point of departure. Any airlineconcerned may however provide refreshments etc.

19 Other depositsFor all land arrangements, a 20% deposit of the total value of non flightproduct charges must be paid at the time of confirmation of your booking.

20 Financial securityWhen you buy an ATOL protected air holiday package from us you willreceive a Confirmation Invoice from us (or via our authorised agent throughwhich you booked) confirming your arrangements and your protectionunder our Air Travel Organiser’s Licence number 6611. In the unlikely eventof our insolvency, the CAA will ensure that you are not stranded abroadand will arrange to refund any money you have paid to us for an advancebooking. For further information visit the ATOL website at www.atol.org.uk.

21 Data Protection StatementPlease be assured that we have measures in place to protect the personalbooking information held by us. This information will be passed on to theprincipal and to the relevant suppliers of your travel arrangements. Theinformation may also be provided to public authorities such as customs orimmigration if required by them, or as required by law. Certain informationmay also be passed on to security or credit checking companies.

If you travel outside the European Economic Area, controls on dataprotection may not be as strong as the legal requirements in this country.We will only pass your information on to persons responsible for yourtravel arrangements. This applies to any sensitive information that yougive to us such as details of any disabilities, or dietary/religiousrequirements. (If we cannot pass this information to the relevant suppliers,whether in the EEA or not, we will be unable to provide your booking. Inmaking this booking, you consent to this information being passed on tothe relevant persons.) Full details of our data protection policy areavailable upon request.

Booking Conditions


See New Zealand’s spectacular scenery in armchair comfort as you travel through each region.


Your contract is with Bridge & Wickers World of Travel Ltd a member of ABTA.

1 Making your bookingBookings can be made in person at our offices or by phone, letter, fax or email.When booking, you must pay a deposit of 20% of the total cost of your holidaytogether with the deposits specified in clause 19 where applicable (or fullpayment if booking within 10 weeks of departure). In addition, if you decide topurchase the insurance policy we offer, all applicable insurance premiums mustalso be paid at the time of booking. On receipt of these monies, we will, subjectto availability, issue a confirmation/invoice. The balance of the price due mustbe received by us not less than 10 weeks prior to departure. All arrangementsincluding airfares are subject to availability at the time you book.

2 Your contract Where you make your booking in person, a binding contract will come intoexistence when we despatch the confirmation/invoice. For postal, fax,telephone & email bookings, the contract will only come into existence at theend of five days from the date we despatch the confirmation invoice to give youtime to consider these booking conditions. If you do not contact us before thispoint to withdraw from the booking, you will be deemed to have accepted thesebooking conditions. The contract and all matters arising from it are governed byEnglish law and the jurisdiction of the Courts of England and Wales. You mayhowever choose the law and jurisdiction of Scotland or Northern Ireland if youwish to do so (unless referred to arbitration under clause 6).

3 PaymentAs soon as you receive the confirmation/invoice, please check the detailscarefully and inform us immediately if anything appears to be incorrect as itmay not be possible to make changes later. We regret we cannot accept anyliability if we are not notified of any inaccuracy in any document within 10days of our sending it out (or before issue date for tickets). Please note thedate by which the final payment is due. No further reminder will be sent. Notickets will be sent out until final payment is received in full. If payment is notreceived in full and on time, we/the principal to the contract have the right totreat your booking as cancelled by you. In this case, cancellation charges asset out in these booking conditions will be payable.

4 Changing your bookingIf, after we have issued the confirmation/invoice, you want to change yourbooking, we will endeavour to assist providing a written request signed bythe person who made the booking is received at our offices. It is not alwayspossible to make changes. We will charge an amendment fee of £10.00 to£50.00 (depending upon the amount of work involved) if a requestedchange can be made. In addition, you must pay any additional costsincurred by us and any costs or charges incurred or levied by any serviceprovider. Airlines also generally charge an amendment fee of at least£50.00 for changes to itineraries made prior to receipt of full payment.Once ticketed, any amendments often incur 100% cancellation charges. Inthis event, you will have to pay the full cost of the airline ticket again if youwish to make an amendment.

Where you book a “package”, you or a party member who is preventedfrom travelling (e.g. as a result of serious personal illness, death or serious illness of a close family relative, jury service, redundancy orunavoidable work commitments) may transfer their place on the bookingto someone else (introduced by you) providing they notify us not less than two weeks before departure. In this event, the above mentionedamendment fees, costs and charges will be payable before the transfercan be effected. This is entirely dependent on availability and where airline tickets are concerned an entirely new booking will be required asthese are always non-transferable.

5 Cancellation by youWe must receive any notice of cancellation in writing and the cancellation willtake effect from when this written confirmation is received. The followingsliding scale of charges will be applied depending on when the notification isreceived:

Prior to 70 days Deposit forfeited69-42 days 30% of total holiday cost41-28 days 60% of total holiday cost7-27 days 90% of total holiday costLess than 7 days 100% of total holiday cost

Please note that all insurance premiums paid for insurance arranged by uson your behalf and any amendment charges are non refundable in the eventof your cancellation. If the reason for your cancellation is covered by theterms of any insurance policy you have purchased, you may be able to re-claim any applicable cancellation charges (less any excess). Cancellationcharges must however be paid before they can be claimed from insurers.

6 ComplaintsIf you have a problem during your holiday, you must immediately notify bothour representative/agent (where there is one) and the service providerconcerned (e.g. airline, hotel, Tour Company etc). If it is not possible to do soor you remain dissatisfied, please telephone us or send a fax or email Bridge& Wickers. We aim to answer such messages by return but please bear inmind that, although our offices are open 6 days a week, time may passbefore a reply can be despatched.

If you remain dissatisfied after your return home, you must write to us givingyour original booking reference and all the relevant information within 28days of the end of the arrangements in question.

Problems can only be resolved if we and the service providers are madeaware of them as soon as they occur. For all complaints and claims which donot include personal injury, illness, or death, we regret we cannot acceptliability in relation to any complaint or claim which is not notified inaccordance with this clause.

Disputes arising out of, or in connection with, this contract which cannot beamicably settled may be referred to arbitration under a special Schemearranged by ABTA and administered independently by IDRS, part of theChartered Institute of Arbitrators.

The scheme provides for a simple and inexpensive method of arbitration ondocuments alone with restricted liability on the customer in respect of costs.Full details will be provided on request or can be obtained from the ABTAwebsite www.abta.com

The Scheme does not apply to claims for an amount greater than £5,000 perperson. There is also a limit of £25,000 per booking form. Neither does it apply to claims which are solely in respect of physical injury or illness or theirconsequences. The Scheme can however deal with compensation claimswhich include an element of minor injury or illness subject to a limit of £1,000on the amount the arbitrator can award per person in respect of this element.

The application for arbitration and Statement of Claim must be received bythe Chartered Institute of Arbitrators within nine months of the date of return

from the holiday. Outside this time limit arbitration under the Scheme maystill be available if the company agrees, but the ABTA Code does not requiresuch agreement.

7 Prices(a) We reserve the right to alter the prices of any of the holidays shown inour brochure. You will be advised of the current price of the holiday thatyou wish to book before your contract is confirmed.

When you make your booking you must pay a deposit of 20% of the holidaycost. The balance of the price of your travel arrangements must be paid atleast 10 weeks before your departure date. If the deposit and/or balance isnot paid in time, we shall cancel your travel arrangements. If the balance isnot paid in time we shall retain your deposit. All monies you pay to the travelagent are held by him on our behalf at all times. Please note that airfareshave different rules and some may require payment within 24 hours ofmaking a reservation to guarantee price and availability. We do not holdallocations at hotels; therefore all arrangements are subject to availabilityand can be requested and confirmed after receipt of your deposit.

(c) Changes in transportation costs, including the cost of fuel dues, taxesor fees chargeable for services such as landing taxes or embarkation ordisembarkation fees at ports and airports and exchange rates mean thatthe price of your travel arrangements may change after you have booked.However there will be no change within 30 days of your departure. We willabsorb and you will not be charged for any increase equivalent to 2% ofthe price of your travel arrangements, which excludes insurance premiumsand any amendment charges.

You will be charged for the amount over and above that, plus anadministration charge of £1.00 per person together with an amount tocover agents’ commission. If this means that you have to pay an increaseof more than 10% of the price of your travel arrangements, you will havethe option of accepting a change to another holiday if we are able to offerone (if this is of equivalent or higher quality you will not have to pay morebut if it is of lower quality you will be refunded the difference in price), orcancelling and receiving a full refund of all monies paid, except for anyamendment charges. We will consider an appropriate refund of insurancepremiums paid if you can show that you are unable to transfer or reuseyour policy. Should you decide to cancel for this reason, you mustexercise your right to do so within 14 days from the issue date printed onyour final invoice.

Should the price of your holiday go down due to the changes mentionedabove, by more than 2% of your holiday cost, then any refund due will bepaid to you. However, please note that travel arrangements are not alwayspurchased in local currency and some apparent changes have no impacton the price of your travel due to contractual and other protection in place.

8 Changes by usIt is unlikely we will have to make any changes to your booking but we do plan some arrangements many months in advance and we thereforereserve the right to make alterations to and correct errors in brochure or on the internet and other details both before and after bookings have beenconfirmed. Most changes will be minor ones. Occasionally, it may benecessary to make a significant change. A significant change is one madebefore departure which materially affects (on the basis of the informationyou have given us at the time of booking) the confirmed arrangements we have agreed to provide or arrange. Such changes will usually include a change of your departure or return by more than 12 hours, of yourdeparture airport (except as between London Airports) to one that is more inconvenient to you, a change of accommodation to that of a lowercategory or standard for the whole or a significant proportion of yourholiday, a change of accommodation area for the whole or significantproportion of your holiday, withdrawal of the only or all swimming pool(s) at your accommodation of an extended period and in the case of tours, a significant change of itinerary. Minor changes include a change of yourdeparture or return time by 12 hours or less, or your departure airportbetween Gatwick and Heathrow or the other London Airports (and viceversa), a change of accommodation to other accommodations of the samestandard or category in the same area that you have booked or a changeof accommodation to that of the same standard or category for any periodduring your holiday. If it is necessary to make a significant change beforedeparture, we will advise you as soon as practicable. If there is time beforedeparture we will then offer you the choice of:

accepting the changed arrangements as notified to you or

purchasing alternative arrangements, of a comparable standard if available(if the alternative arrangements are less expensive than the original one, wewill refund the difference, if they are more expensive, you will have to paythe difference) or cancelling your arrangements and receiving a full andprompt refund of all monies paid to us.

If it is necessary to notify you of a significant change 10 weeks or lessbefore departure, we will in addition pay you compensation as set outbelow subject to the following exception. Compensation will not bepayable where a change is made as a result of unusual and unforeseeablecircumstances beyond our control, the consequences of which could nothave been avoided even with all due care. For significant changes, anyliability we have is limited to offering the above choices and thecompensation payments (where applicable) set out below. Nocompensation is payable if we make any change more than 10 weeksbefore departure. We cannot be responsible for any costs or expenses youmay incur as a result of any change. No compensation is payable for minorchanges. Minor changes do not entitle you to cancel or change to otherarrangements without paying our normal charges.

Period before departure within which compensation for a significant changeor cancellation per person is notified to you:

More than 10 weeks Nil

Between 2 and 10 weeks £20.00

Less than 2 weeks £30.00

In accordance with EU Regulation 2111/2005 we are required to advise you ofthe actual carrier operating your flight/connecting flight/transfer. We do this bylisting carriers to be used or likely to be used. Any changes to the actualairline after you have received your tickets will be notified to you as soon aspossible and in all cases at check-in or at the boarding gate. Such a changeis deemed to be a minor change. Other examples of minor changes includealteration of your outward/return flights by less than 12 hours, changes toaircraft type, change of accommodation to another of the same standard.

9 Cancellation by usOccasionally, it may be necessary to cancel confirmed arrangements. Wemust reserve the right to do so. However, we will not cancel less than 10weeks before departure unless you have failed to make payment in full andon time or we are forced to do so as a result of circumstances outside our

control. Where your arrangements are cancelled other than due to yourdefault in payment, we will offer you the choice of purchasing alternativearrangements from us of a comparable standard if available (if thealternative arrangements are less expensive than the original ones, we willrefund the difference, if they are more expensive, you will have to pay thedifference) or receiving a full and prompt refund of all monies you have paidto us. In addition, if we cancel 10 weeks or less before departure, we willpay you compensation as set out in clause 8 (a) above subject to thefollowing exceptions. Compensation will not be payable where we areforced to cancel as a result of unusual and unforeseeable circumstancesbeyond our control, the consequences of which we could not have avoidedeven with all due care or where we cancel because an insufficient numberof people have booked your chosen arrangements - in this case, you willbe notified not less than 10 weeks before departure. In all cases our liabilityis limited to offering the above choices and the compensation payments(where applicable) set out in clause 8(a). No compensation is payablewhere we cancel more than 10 weeks before departure. We cannot beresponsible for any costs or expenses you may have as a result of anycancellation. Very rarely, we may be forced to curtail your arrangementsafter the date of departure where circumstances amounting to “forcemajeure” as defined in clause 10 below occur. In this very unusualsituation, we regret we cannot make any refunds (except where refunds areobtained from any supplier), meet any costs or expenses you may incur asa result or pay any compensation.

10 Force majeure Except where otherwise expressly stated in these booking conditions weregret that we cannot accept liability or pay any compensation where theperformance of our contractual obligations is prevented or affected byreason of circumstances amounting to “force majeure”. In these bookingconditions, 'force majeure' means any event which we or the supplier ofthe service(s) in question could not, even with all due care, foresee oravoid. Such events may include war or threat of war, riots, civil strife,terrorist activity, industrial dispute, natural or nuclear disaster, adverseweather conditions, fire and all similar events outside our control.

11 Liability We make every effort to ensure that all arrangements booked with us aremade correctly and efficiently. We further accept responsibility for the actsand/or omissions of our employees, agents, suppliers and sub-contractors(providing they were at the time carrying out work authorised by us) exceptwhere these result in death, personal injury or illness (dealt with separatelybelow). We also accept responsibility if the services which we arecontractually obliged to provide prove deficient or not of a reasonablestandard. In all cases except where personal injury, illness, death, lossand/or damage to and/or of luggage or personal possessions results or alower limitation of liability applies, our liability (if we are found liable to youor any member of your party on any basis) is limited to twice the price ofthe contracted arrangements (excluding insurance premiums andamendment charges) of the person(s) affected in total. For loss and/ordamage of and/or to luggage or other personal possessions (includingmoney), our liability in all cases is limited to £25.00 per person as you areassumed to have taken out adequate insurance prior to travelling. Thisclause is subject to clause 10 'force majeure' and the other terms of thesebooking conditions.

Subject to these booking conditions, we accept responsibility should youor any member of your party suffer death, personal injury or illness as aresult of any failure to perform or improper performance of any part of ourcontract with you by any of our employees, agents, suppliers and/or sub-contractors (providing they were at the time carrying out work authorisedby us) except where the failure to perform or improper performance wasdue to:

The acts and or/omissions of the person affected or other party member(s)or those of a third party not connected with the provision of yourarrangements and which were unforeseeable or unavoidable or an eventwhich either ourselves or the supplier of the service(s) in question could nothave foreseen or avoided even with all due care.

It is a condition of the acceptance of liability set out in clauses 11a that younotify us of any claim in accordance with clause 6 'Complaints'. Where anypayment is made, you must also assign to ourselves or our insurers, anyrights you may have to pursue any third party.

Except where otherwise expressly stated in these booking conditions,where any claim or part of a claim is based on any travel arrangementsmade by us (including the process of getting on and off the transportconcerned) provided by any air, sea, rail or road carrier or any stay in ahotel, the maximum we will have to pay you in respect of that claim or thatpart of the claim if we are found liable to you on any basis, is the maximumthat would be payable by the carrier or the hotel keeper concerned underthe applicable international convention (e.g. Warsaw convention asamended for international travel by air and/ or for carriers with an operatinglicence granted by an EU country, the EU regulation on Air Carrier Liabilityfor international and national travel by air, Athens Convention forinternational travel by Sea) in that situation. You must give credit for allpayments due or received from any carrier or hotel keeper which will relateto the claim in question.

Should you or any member of your party be unlucky enough to sufferpersonal injury, illness or death by misadventure as a result of an activitywhich does not form part of your booked arrangements nor an excursionsold through us, we shall assist you. This assistance may, subject to ourprior approval and our reasonable discretion, include financial assistancewith legal expenses to enable you to take proceedings against the thirdparty responsible. All assistance is provided subject to a maximum totalcost to ourselves of £5,000.00 per booking form. In addition, if you shouldbe successful in obtaining a costs order against any third party or if you areable to claim under any insurance policy/ies you may have, we shall beentitled to recoup from you the costs actually incurred by us. Finally, allrequests for assistance must be received by us within 90 days of the dateof misadventure.

Please note that we cannot accept any liability for any damage, loss,expense or other sums of any description which a) on the basis of theinformation given to us by you concerning your booking prior to ouraccepting it, we could not have foreseen you would suffer or incur if webreached our contract with you or b) did not result in any breach ofcontract or other fault by ourselves or our employees or, where we areresponsible our suppliers. Additionally, we cannot accept liability for anybusiness losses.

12 Flights and other transport servicesPlease note that the timings of air, sea road and rail departures given inbooking are estimates only and are subject to change. Latest timings willbe shown on your confirmation/invoice. Timings may be affected by

operational difficulties, weather conditions, passengers failing to checkin on time and other factors outside our control. For flights, the actualflight times will be those shown on your tickets (unless otherwiseadvised) which will be despatched to you approximately 2 weeks beforedeparture. You must check all tickets very carefully to ensure you havethe latest timings. You must in addition ensure you read and observe anyinstructions sent with your tickets, for example reconfirming your flightsat least 3 days before departure where possible. Please note, even whenwe sell flights as principal (rather than agent), we do not enter into anagreement for carriage by air but rather only undertake to reserveaccommodation on board the airline advised at the time of booking orsuch other airline as may be substituted. Where we sell flights as part of a 'package' or as principal, we are not always in a position to confirmthe airline, aircraft type and airport of destination which will be used inconnection with that flight. Where this information is provided at the timeof booking, it is subject to change. Any such change will not entitle youto cancel or change to other arrangements without paying our normalcharges. Please also note that in relation to flights, an infant must beunder two years of age on the date of their return flight to be entitled to the infant fare level which is usually 10% of the IATA published fare.

13 InsuranceWe strongly recommend that you take out full, comprehensive travelinsurance both for protection against misfortune that can occasionallyoccur and for your own peace of mind.

14 Tickets and travel documentsTickets and travel documents, unless collected from us, are usuallydispatched by normal Royal Mail services. If you require the added speedand security of data post or courier delivery, this can be arranged and thenet cost of this bill be added to the final invoice. We cannot accept anyliability for late or lost tickets if normal post is used.

15 Passports, visas and health requirementsDetails of the passport, visa and health requirements as applicable toBritish citizens holding a full ten year British passport are shown on theconfirmation/invoice. Should you need to obtain a full 10 year BritishPassport you must allow a minimum of 6 weeks for processing with therelevant authorities. Non British citizens and British citizens not holding afull British Passport must consult their Embassy, Consulate or the BritishForeign Office to check the applicable requirements. Clients with anyexisting medical problems should consult their own doctor. Requirementsmay change and you should check the up to date position in good timebefore departure. It is your responsibility to obtain proper and detailedmedical advice and to ensure that you have the correct passport and visasto gain access to or pass through any country or region included in thetravel arrangements which you purchase. If you fail to do either, we haveno liability to you for any cost, loss or damage which you suffer as a resultand nor will we refund the cost of any unused portion of your travelarrangements.

16 RefundsIf you return any unused ticket(s) to us for refund, we will submit them tothe relevant airline for refund. Once we receive the refund from the airlinewe will forward it to you less any applicable cancellation or administrationcharges. You should note that the airline refunds for part used tickets andthe return half of the tickets are always less than the pro-rata proportion ofthe fare paid and, in some cases, may have no refund value at all. Refundsusually take 10 to 12 weeks, but in some cases, may take longer. Refundsin respect of all other unused services are not generally possible.

17 Special requests and medical problemsIf you have any special request, please inform your travel consultant at the time of booking. Although we will endeavour to pass any reasonablerequests on to the relevant supplier, we regret we cannot promise that anyrequest will be complied with unless we have specifically confirmed this inwriting. Confirmation that the special request has been noted or passed onto the supplier or the inclusion of the special request on your confirmationor any other documentation is not confirmation that the request had beenmet. Unless and until specifically confirmed, all special requests aresubject to availability. If you have any medical problem or disability whichmay affect your booked arrangements, you must advise us in writing at the time of booking giving full details. If we feel unable to properlyaccommodate your particular needs, we must reserve the right todecline/cancel your booking.

18 DelayWe regret we are not in a position to offer you any assistance in the eventof a delay at your outward or homeward point of departure. Any airlineconcerned may however provide refreshments etc.

19 Other depositsFor all land arrangements, a 20% deposit of the total value of non flightproduct charges must be paid at the time of confirmation of your booking.

20 Financial securityWhen you buy an ATOL protected air holiday package from us you willreceive a Confirmation Invoice from us (or via our authorised agent throughwhich you booked) confirming your arrangements and your protectionunder our Air Travel Organiser’s Licence number 6611. In the unlikely eventof our insolvency, the CAA will ensure that you are not stranded abroadand will arrange to refund any money you have paid to us for an advancebooking. For further information visit the ATOL website at www.atol.org.uk.

21 Data Protection StatementPlease be assured that we have measures in place to protect the personalbooking information held by us. This information will be passed on to theprincipal and to the relevant suppliers of your travel arrangements. Theinformation may also be provided to public authorities such as customs orimmigration if required by them, or as required by law. Certain informationmay also be passed on to security or credit checking companies.

If you travel outside the European Economic Area, controls on dataprotection may not be as strong as the legal requirements in this country.We will only pass your information on to persons responsible for yourtravel arrangements. This applies to any sensitive information that yougive to us such as details of any disabilities, or dietary/religiousrequirements. (If we cannot pass this information to the relevant suppliers,whether in the EEA or not, we will be unable to provide your booking. Inmaking this booking, you consent to this information being passed on tothe relevant persons.) Full details of our data protection policy areavailable upon request.

Booking Conditions


See New Zealand’s spectacular scenery in armchair comfort as you travel through each region.


NEW ZEALANDESCORTED TOURS WITH GRAND PACIFIC TOURS


Bridge & Wickers also specialises in tailor-made holidays to Australia, Canada and Asia as well as New Zealand. Please contact us if you would like a brochure.

020 7483 6555www.bridgeandwickers.co.uk

email: [email protected] The Courtyard, 44 Gloucester Avenue, Primrose Hill, London NW1 8JD

ASIA




CANADA




AUSTRALIA



t r ave l w i th exper ienceBRIDGE & WICKERS

NEW ZEALAND& THE SOUTH PACIFIC

BRIDGE & WICKERS



t r ave l w i th exper ience

ABTA No.W7956



Bridge & Wickers

Documents

Transcript of Bridge & Wickers