BRIAN T. ROSEINFORMATION SYSTEMS & CYBERSECURITY

237 Orville Road Baltimore, MD 21221Cell: 443-423-2054

Email: brose1632@gmail.com

OBJECTIVE

My current objective is to pursue my long term goal of becoming a crucial part of the ever-changing technology world which has become essential to all businesses today. I am seeking a position that will fully utilize my current skills, as well as challenge me to enhance my ability, and offer opportunities for advancement.

SKILLS

Information Systems

Designing, developing, and testing new hardware technologies, including desktop PC’s, thin clients, mobile devices, and laptops to ensure both hardware and software meet business and user requirements.

Troubleshooting to resolve issues pertaining to client's computers, hardware, software, and various applications and operating systems via remote, phone, and email support.

Project Management skills to lead project teams.Installation, setup and maintenance of computers including imaging via USB and SCCM.Installing, repairing, configuring, maintaining, and supporting computer and network hardware to ensure secure and reliable system

performance.Tier 1, 2, and 3 Help Desk Support - Help Desk Coordinating Proficiency.Experience with Microsoft Application Virtualization as well as other virtualized environments. Designs and documents new procedures and technologies.Create, update, and share System Documentation.Maintain accurate records for all daily activities. Proficiently trained numerous new employees in all aspects of the Desktop Support environment and ensure that proper procedures

are followed. Provide excellent communication skills to relay technical terms to layman’s terms for customers.

Hardware: Dell Optiplex series desktop workstations. Dell Latitude series laptops. Lab Environment - Cisco Routers, Cisco Switches, Wireless Access Points, Firewalls, Compaq, Dell, and HP Servers/Workstations.

Software: Active Directory, Microsoft System Center Configuration Manager, Airwatch, Casper, Microsoft AppV, Microsoft Office, HyperTerminal, HyperV, VMWare, Packet Tracer, Dameware, Bomgar, Snagit, Adobe (Photoshop, Acrobat, Reader), Meditech, EPIC, ESSO, EPR, Muse, Xcelera, Ultravisual (Emageon), as well as other software used throughout Johns Hopkins Bayview Medical Center.

Operating Systems: Windows XP, 7, 8. OS X Yosemite.

Network Operations

Network development, design, deployment, troubleshooting, builds and upgrades.Experience in troubleshooting client connectivity problems.Able to resolve networking issues from switch, to patch panel, to wall jack, to end user device. Troubleshoot and repair of client networks, examination of client backups, and dealing with end user support.Daily set up and customization of TCP/IP.

System Security

HIPAA certified, and qualified to handle classified information while maintaining confidentiality.Management of Active Directory domain user account permissions along with Group Policy membership assignments.Security development and disaster recovery.Deployment of multiple security and monitoring products.Implementation and maintenance of standards and procedures to ensure system and data integrity.Investigate and identify potential security risks and coordinates with team members and management to quickly collaborate and

resolve the issue.

WORK EXPERIENCE

June 2015 – Present………..CyberCore Technologies / University Of Maryland Medical Systems Project.....................Baltimore, MDTitle: PC/Network Technician

Duties: Independently installs or relocates computer equipment, such as PCs, thin client terminals, printers, and other associated hardware at user locations ensuring access to electricity, network in accordance with departmental procedures, technical, operating and assembling manuals. Masters base knowledge of assigned applications, hardware and network to support clinical and business environments. Resolves or escalates service requests when necessary. Independently performs technical downloads and PC configurations. Assists customers to identify and specify requested hardware and software. Coordinates activities, times, schedules, with supervisor and end-users in regard to the installation, operation, evaluation of user locations for equipment ensuring needs are addressed appropriately and timely with standards and procedures. Uses Helpdesk Call Tracking application to log all activities and update requests accurately and well detailed. Collects data from customers to aid completion of request. Work on Special Projects as assigned.

Jan 2012 – June 2015………JOHNS HOPKINS BAYVIEW MEDICAL CENTER......................................................................Baltimore, MDTitle: Network Technician

Duties: Work independently to monitor, troubleshoot and correct desktop issues throughout the institution. Work with customers to analyze desktop requirements and develop suitable solutions. Troubleshooting of Windows Operating System. PC repair and software installations. Knowledge of basic network connectivity concepts for both wire and wireless environments. Ability to identify, isolate, and repair network problems and quickly develop a plan of corrective actions.

May 2010 – Dec 2011.......JOHNS HOPKINS BAYVIEW MEDICAL CENTER......................................................................Baltimore, MDTitle: Patient Registrar / IT (PACS) Assistant

Duties: Work in the Digital Imaging Film Library, providing copies of imaging tests for patients. Upload images to be added to the Emageon system (System containing patient images). Also correcting, matching and fixing orders in Emageon. Assists the administrator with PACS (Picture Archiving and Communications System). Very familiar with Meditech throughout the hospital. Handle other various IT tasks as needed. Also, provide receptionist and clerical functions to the front office. When additional or unique assignments are required, I am eager to participate as a team member. Handle other tasks as the workload requires, or as requested by a supervisor.

EDUCATION

ITT TECHNICAL INSTITUTE, Owings Mills, MD......................................................................................................Sep 2009 – June 2015Bachelors of Science Degree: I have earned my Bachelors of Science degree in Information Systems and Cybersecurity. Associates Degree of Applied Science: I have also earned Associate’s degree of Applied Science in Information Technology, Computer Network Systems. Program consists of installing, upgrading and maintaining computer network systems, surveying operating systems, network design and implementation, network systems management, as well as other related technical subjects, including networking and internetworking technologies.

SOLLERS POINT HIGH SCHOOL, Baltimore, MD....................................................................................................Sep 2005 – May 2009Major Course of Study: Network Administration & Design

SPARROWS POINT HIGH SCHOOL, Baltimore, MD...............................................................................................Sep 2005 – May 2009Honors English, Honors Geometry, Honors Chemistry, Trigonometry, Biology, US Government

ACCOMPLISHMENTS & CERTIFICATIONS

Bachelors of Science – Information Systems & CybersecurityAssociates Degree of Applied Science – Information Technology / Computer Network SystemsSuccessful completion of CCNA Classes 1, 2, 3, and 4MS50331D - Windows 7 Enterprise Desktop Support Technician Microsoft Course 10244 - Optimizing and Maintaining Windows 7 Client ComputersDell Desktop, Notebook, and Dispatch Policies & Procedures Certified

REFERENCES

Mr. Brian Barnaba Mr. Chuck Dunn Mr. Charles HammettNetwork Manager Senior Desktop Administrator IT DirectorJHBMC JHBMC HighPoint Global, LLCOffice: 410-550-4186 / Cell: 443-834-5134 Cell: 443-801-2232 Cell: 443-463-7588bbarnab1@jhmi.edu cdunn12@jhmi.edu cjhammett@hammett-tech.com

BRIAN T. ROSEInformation Systems & Cybersecurity237 Orville Road, Baltimore, MD 21221Cell: 443-423-2054Email: brose1632@gmail.com