Breakfast with the Chiefs

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Breakfast with the Chiefs Re-focusing from Efficiency to Appropriateness: The Value of Understanding Variation in Healthcare June 10, 2014

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Breakfast with the Chiefs. Re-focusing from Efficiency to Appropriateness: The Value of Understanding Variation in Healthcare. June 10, 2014. Hospitals and health system funding need to shift focus from improving efficiency to reducing variation in clinical practice. - PowerPoint PPT Presentation

Transcript of Breakfast with the Chiefs

Page 1: Breakfast with the Chiefs

Breakfast with the ChiefsRe-focusing from Efficiency to Appropriateness: The Value of Understanding Variation in HealthcareJune 10, 2014

Page 2: Breakfast with the Chiefs

Hospitals and health system funding need

to shift focus from improving

efficiency to reducing variation in clinical

practice

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Hospitals and health system funding need

to shift focus from improving

efficiency to reducing variation in clinical

practice

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4© 2012 Hay Group. All rights reserved

Re-focusing from Efficiency to Appropriateness: The Value of Understanding Variation in Healthcare

Ontario hospitals have focused on becoming the most efficient hospitals in Canada- Shortest length of stay in acute care- Lowest worked hours per RIW weighted case

Need (and demand) for health care will increase faster than our ability (or willingness) to pay for it- Ongoing search for more cost-effective ways to respond to needs

Diminishing returns from efficiency, and greater awareness of evidence-based health care, will force attention to appropriateness - E.g. Choosing Wisely Canada

To both:- Reduce costs- Improve quality

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Ontario hospitals are running out of

opportunities to further improve

efficiency to reduce costs

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6© 2012 Hay Group. All rights reserved

Health Spending per Capita

Que. B.C. Ont. P.E.I. N.B. N.S. Sask. Man. Alta. N.L.$0

$4,000

$8,000

$5,531 $5,775 $5,835$6,354 $6,474 $6,514 $6,626 $6,633 $6,787

$7,132

Total Health Spending per Capita, by Province, 2013f

Public Private

Canada $5,988

Note: f: forecast.Sources: National Health Expenditure Database, CIHI; Statistics Canada.

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7© 2012 Hay Group. All rights reserved

Ontario Has Lowest Public Health Spending per Capita of all the provinces

Que. B.C. Ont. P.E.I. N.B. N.S. Sask. Man. Alta. N.L.$0

$4,000

$8,000

$5,531 $5,775 $5,835$6,354 $6,474 $6,514 $6,626 $6,633 $6,787

$7,132

Total Health Spending per Capita, by Province, 2013f

Public Private

Canada $5,988

Note: f: forecast.Sources: National Health Expenditure Database, CIHI; Statistics Canada.

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29%

15%

16%

11%

10%

18%

Proportion of health spending on hospitals in Canada has declined in the last decade from 35% to 29%

35%

15%13%

11%

11%

15%

Hospitals Physicians Drugs Other Professionals Other Institutions Other Expenditures

Note: f: forecast. Source: National Health Expenditure Database, CIHI.

2013 f1993

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Per Capita hospital spending is growing significantly more slowly in Ontario than other provinces.

Change in Age/Gender Standardized Per Capita Hospital Expenditure 1996 to 2011

From 1996 to 2011, Ontario has had the lowest % increase in per capita hospital expenditures

In 2011, only Quebec had lower per capita hospital expenditures

Province /Territory

1996 2011$ Increase

1996 to 2011

% Change

Nunavut --- 3,914$ NWT 1,154$ 3,078$ 1,924$ 167%Nfld. Lab. 808$ 2,398$ 1,591$ 197%Alberta 604$ 1,960$ 1,356$ 225%New Brunswick 797$ 1,822$ 1,025$ 129%Yukon 649$ 1,800$ 1,151$ 177%Nova Scotia 723$ 1,691$ 968$ 134%Manitoba 749$ 1,670$ 921$ 123%PEI 754$ 1,652$ 898$ 119%BC 683$ 1,556$ 873$ 128%Saskatchewan 587$ 1,548$ 961$ 164%Canada 677$ 1,508$ 832$ 123%Ontario 696$ 1,377$ 681$ 98%Quebec 639$ 1,318$ 680$ 106%

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10© 2012 Hay Group. All rights reserved

Ontario has lowest number of hospital beds per 1,000 population of all the provinces

Ontario has also been reducing its hospital capacity

Now has lowest number of hospital beds per 1,000 population of all the provinces

1.30

2.34

2.79

2.90

3.03

3.36

3.36

3.41

3.42

3.56

4.62

4.63

Y.T.

Ont.

Total

Alta.

B.C.

P.E.I.

Sask.

Man.

N.S.

N.W.T.

N.L.

N.B.

Hospital Beds per 1,0002012 Hospital Beds (All Types) per 1,000 Population

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Enormous variation in hospital utilization rates in Canada and

across Ontario; a potential problem

and a potential opportunity

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Enormous variation in hospital utilization rates in Canada and

across Ontario; a potential problem

and a potential opportunity

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13© 2012 Hay Group. All rights reserved

Variations in Health Care in Canada – Hysterectomy Rates

Within Ontario, age/gender standardized hysterectomy rates for residents of the NE LHIN are 3 times the rates for Toronto residents

Hysterectomy rate for SW LHIN more than twice the rate for Toronto residents

Per 100,000 Age/Gender Standardized Population

0 100 200 300 400 500 600

Toronto Central, LHINMississauga Halton, LHIN

Central, LHINCentral West, LHIN

British ColumbiaQuébecNunavutOntario

Central East, LHINNorthwest Territories

CanadaChamplain, LHINNorth West, LHIN

ManitobaSouth East, LHIN

HNHB, LHINYukon Territory

Nth. Simcoe Musk., LHINWaterloo Wellington, LHIN

AlbertaPrince Edward Island

Newfoundland and LabradorErie St. Clair, LHINSouth West, LHIN

Nova ScotiaNew BrunswickSaskatchewan

North East, LHIN

Hysterectomy Rate

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Variations in Health Care in Canada – Cardiac Revascularization Rates

Residents of NW LHIN have double the revascularization rate of residents of the Waterloo Wellington LHIN

Residents of SE LHIN (& CW LHIN) have revascularizations rates 50% higher than WW LHIN

Per 100,000 Age/Gender Standardized Population 0 50 100 150 200 250 300 350 400

Waterloo Wellington, LHINNunavut

Toronto Central, LHINSouth West, LHIN

Prince Edward IslandMississauga Halton, LHIN

Central, LHINNova Scotia

AlbertaBritish Columbia

Newfoundland and LabradorCentral East, LHIN

Champlain, LHINNorthwest Territories

CanadaOntario

Erie St. Clair, LHINNth. Simcoe Musk., LHIN

HNHB, LHINNew Brunswick

ManitobaSaskatchewan

Central West, LHINSouth East, LHIN

Yukon TerritoryNorth East, LHIN

North West, LHIN

Cardiac Revascularization Rate

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Variation in Hospital Care in OntarioCOPD

Rate of hospitalization for COPD is 3.6 times higher for NW LHIN residents than for Central LHIN residents

Rate of hospitalization for COPD is 2.5 times higher for SE LHIN residents than for Central LHIN residents

Hospitalizations per 10,000 Age/Gender Standardized Population

10 12 13 13

17 18 18

19 21 21 21

23 25

32 36

CentralMiss. HaltonCentral West

Toronto CentralCentral East

Waterloo Well.OntarioHNHB

South WestChamplain

Erie St. ClairNth. Simcoe Musk.

South EastNorth East

North West

COPD

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16© 2012 Hay Group. All rights reserved

Variation in Hospital Care in OntarioHip Replacement

Rate of hospitalization for hip replacement for South West residents is almost double the rate for Central West residents

Similar wait times: SW wait time is 220 days, CW wait time is 234 days

Hospitalizations per 10,000 Age/Gender Standardized Population

6.2 6.7

7.4 7.7

8.3 9.0

9.8 10.0 10.1 10.2

10.7 10.8 10.9 11.1

11.5

Central WestCentral

Miss. HaltonCentral East

Toronto CentralOntario

Waterloo Well.South East

HNHBChamplain

Nth. Simcoe Musk.North East

Erie St. ClairNorth WestSouth West

Hip Replacement

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Admission Through ED: % of ED Chest Pain Patients Admitted to IP Acute Care

In highest volume Ontario EDs, % of ED patients with Chest Pain admitted to IP care ranges from 6% to almost 30%

An ED patient with chest pain is 5 times more likely to be admitted to IP care at HHS than at SMGH

EDs with > 400 Chest Pain Visits/Yr in 2012/13 0% 10% 20% 30% 40%

St. Mary's General, KitchenerScarb. Hosp. - General

Lakeridge HealthOttawa Hospital

Humber River RegionalQueensway-Carleton …

Rouge Valley HSYork Central Hospital

London Health SciencesQuinte HealthcareWilliam Osler HC

Niagara HSUniversity Health Network

North York GeneralSouthlake Regional HCThunder Bay Regional

St. Joseph's HC, TorontoSunnybrook HSC

Health Science NorthTrillium Health Partners

Hamilton HSCHalton Healthcare

Diagnosis: Chest Pain, CTAS Level: (All), Age Group: 75+

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Admissions Through ED: % of CTAS 1, 2 & 3 COPD ED Patients Admitted to IP Acute Care

% of ED CTAS 31-3 (urgent & emergent ) patients with COPD admitted to IP care ranges from 32% to almost 63% in highest volume Ontario EDs

A COPD patient is twice as likely to be admitted to IP care at WOHC than at QHC

EDs with > 600 COPD Visits/Yr in 2012/13

0% 20% 40% 60% 80%

Quinte Healthcare

Grey Bruce HS

Cornwall Community Hospital

Lakeridge Health

Thunder Bay Regional

Niagara HS

Toronto East General

Royal Victoria Hospital Barrie

St. Mary's General, Kitchener

Ottawa Hospital

St. Joseph's HCS, Hamilton

Peterborough Regional HC

London Health Sciences

Kingston General Hospital

Hamilton HSC

Trillium Health Partners

William Osler HC

Diagnosis: COPD, CTAS Level: 1, 2, and 3, Age Group: (All)

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Admissions Through ED: % of ED Paed. Asthma Patients Admitted to IP Acute Care

% of Paediatric ED patients with Asthma admitted to IP care ranges from 7% to 22% in highest volume Ontario EDs

A paediatric ED patient with Asthma is 3 times more likely to be admitted to IP care at William Osler than at Halton Healthcare

EDs with > 200 Paediatric Asthma Visits in 2012/13 0% 10% 20% 30%

Halton HealthcareScarb. Hosp. - General

Markham Stouffville HospitalToronto East General

Grey Bruce HSRouge Valley HS

Humber River RegionalCHEO

Quinte HealthcareHospital For Sick Children

London Health SciencesNorth York General

Lakeridge HealthNiagara HS

Grand River HospitalSt. Joseph's HC, Toronto

York Central HospitalSouthlake Regional HC

Hamilton HSCPeterborough Regional HC

Trillium Health PartnersWilliam Osler HC

Diagnosis: Asthma, CTAS Level: (All), Age Group: 00-17

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And the issue will become a bigger

problem as population grows and ages

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21© 2012 Hay Group. All rights reserved

-40%

-20%

0%

20%

40%

60%

80%

100%

120%

140%

15 Yr % Increase Female

15 Yr % Increase Male

Projected % Change in Population by Age/Gender Cohort 2014 to 2029

Projected increase in Ontario population from 2014 to 2029 is 18%

Growth of just over 1% per year

But growth is not evenly distributed across age groups

69% increase in population 65+

120% increase in male population 85+

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22© 2012 Hay Group. All rights reserved

Average Annual Per Capita Acute Care Hospital Cost by Population Age and Gender

Increase in number of people over 65 will put growing pressure on health system

Move from relatively low cost use as ‘Near Elderly’

To increasingly higher cost use of hospital care when age past 65 years.

Growth in ‘Old – Old even more dramatic increase in demand and costs

$-

$500

$1,000

$1,500

$2,000

$2,500

$3,000

$3,500

$4,000

$4,500

$5,000

00-0

405

-09

10-1

415

-19

20-2

425

-29

30-3

435

-39

40-4

445

-49

50-5

455

-59

60-6

465

-69

70-7

475

-79

80-8

485

-89

90+

Female

Male

Near Elderly

Young and Medium Old

Old - Old

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23© 2012 Hay Group. All rights reserved

Other Perspectives on Aging of Population

Aging of baby boomers in 15 years means:- Shift of fastest

growing age cohort from low cost to high cost

- Loss of most experienced senior staff

- Switch of baby boomer from source of taxation revenue to consumers of tax funded health care

$-

$500

$1,000

$1,500

$2,000

$2,500

$3,000

$3,500

$4,000

$4,500

$5,000

00-0

405

-09

10-1

415

-19

20-2

425

-29

30-3

435

-39

40-4

445

-49

50-5

455

-59

60-6

465

-69

70-7

475

-79

80-8

485

-89

90+

Female

Male

Baby Boomers Now

Baby Boomers in 15 Years

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Need new models of payment that

reward providers for improving quality,

and reducing unnecessary care

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25© 2012 Hay Group. All rights reserved

Variations in Health Care, Patient Preferences & High-Quality Decision Making

“Variations in practice should disturb physicians not merely because they may indicate wasteful practices but because of the possibility that such variations do not optimally serve the best interests of patients.

The health care system should allow variation in practice, provided that variation is based on patient clinical differences and preferences rather than on other factors such as payment method, geography, or system proclivities.”

Harlan M. Krumholz, MD, SM. JAMA. 2013;310(2):151

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Reflections on Geographic Variations in U.S. Health Care

“The key take-home message is that we believe that there is enormous scope for improving the efficiency and quality of US health care. The Dartmouth research suggests that improvements in both cost and quality can be achieved by supporting new models of payment that reward providers for improving quality, managing capacity wisely, and reducing unnecessary care.”

Jonathan Skinner and Elliott Fisher (5/12/2010)http://www.dartmouthatlas.org/downloads/press/Skinner_Fisher_DA_05_10.pdf

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Can HSFR, HBAM and QBP Funding

provide incentives to best address the

issue of appropriateness of

care?

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28© 2012 Hay Group. All rights reserved

How Does the Ontario Health Care Funding System Address Variation?

MOHLTC HSFR Educational Slides: “Prior to developing HBAM, the Ministry and stakeholders

established a set of guiding principles. The principles stated that HBAM was to:- Provide an evidence-based distribution of funding to LHINs within

the government’s budget limits- Recognize provider characteristics that are accepted to affect the

cost of providing care- Maintain patient freedom to choose their health service providers- Ensure stability in funding from year to year- Facilitate health sector integration- Encourage quality improvement in health outcomes- Be simple to understand and communicate”

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HBAM Service Models

HBAM service models compare actual weighted activity for a community with the “expected” weighted activity

MOHLTC HBAM Educational Slides:- “What does “Expected” mean in HBAM?

• The term “Expected” is used in a statistical sense, referring to an “Average”

• “Expected” service is an average level of service based on case mix, age, SES and rurality specific to the patients to which an organization provides service

• In this context, “Expected” does not mean optimal”

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2008 MOHLTC Presentation of Strength of HBAM

“The model’s strength comes from its focus on individual health care needs and it’s about the entire population of Ontario. We associate the appropriate costs with those services and then we get a good picture about what is going on with the entire population.”“Some of the highlights of the model, so that you can begin to understand how we do it: We create a profile of every last Ontarian; all 12.5 million Ontarians have a profile that is built through the information sources we have that we can identify, where individuals get their care.” “We also have people in this profile who have blanks. There are lots of us in Ontario who don’t use the health care system. It’s important to understand where the needs are and where they’re not. We also look at that.”

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2012/13 HBAM Acute Service Model Results – ED and Acute Care

Despite significant variation in utilization rates, HBAM Service Model Results show service provided in almost all LHINs is within 1% of expected

Actual ExpectedRatio of Actual to Expect.

Erie St. Clair 77,641 77,297 100.4%South West 154,608 153,519 100.7%Waterloo Well. 71,953 72,519 99.2%HNHB 210,901 210,095 100.4%Central West 67,016 67,529 99.2%Miss. Halton 109,450 110,174 99.3%Toronto Central 314,437 313,699 100.2%Central 148,713 149,280 99.6%Central East 146,589 147,069 99.7%South East 73,448 72,791 100.9%Champlain 168,891 168,803 100.1%Nth. Simcoe Musk. 50,151 50,319 99.7%North East 95,224 95,679 99.5%North West 39,570 39,748 99.6%

2012/13 Acute Care Weighted Activity

LHIN NameActual ExpectedRatio of Actual to Expect.

Erie St. Clair 13,820 13,594 101.7%South West 23,897 23,988 99.6%Waterloo Well. 11,717 11,891 98.5%HNHB 29,001 28,744 100.9%Central West 11,221 11,217 100.0%Miss. Halton 16,828 16,993 99.0%Toronto Central 24,896 24,788 100.4%Central 23,540 23,685 99.4%Central East 25,254 25,446 99.2%South East 12,339 12,369 99.8%Champlain 24,954 25,091 99.5%Nth. Simcoe Musk. 10,341 10,337 100.0%North East 17,586 17,471 100.7%North West 8,911 8,687 102.6%

LHIN Name

2012/13 ED Weighted Activity

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Rehab Beds per 1,000 Population Aged 65 and Older

Large variation in availability of rehab beds per population across LHINs

Efficiency in acute care very dependent on access to post-acute services

0.41 0.46

0.71 0.76 0.81 0.92 0.93 0.98 1.09 1.18 1.27 1.29 1.29

2.34 4.71

CentralNth. Simcoe Musk.

Waterloo Well.South East

Central EastCentral West

North EastHNHB

South WestMiss. Halton

Ontario AverageNorth WestChamplain

Erie St. ClairToronto Central

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33© 2012 Hay Group. All rights reserved

HBAM 2012/13 Inpatient Rehabilitation Service Model Results

Most LHINs actual rehab activity was within 1% of HBAM expected- Toronto Central provided

slightly less activity than expected

- Central East (with one fifth the beds per population as Toronto Central) provided 6% more activity than expected

LHIN Name

Actual Rehab Wtd

Cases

Expected Rehab Wtd

Cases

Actual Over

Expect.

Central Total 4,012 4,003 100%Central East Total 3,450 3,259 106%Central West Total 835 830 101%Champlain Total 4,250 4,231 100%Erie St. Clair Total 2,224 2,235 100%HNHB Total 3,486 3,482 100%Miss. Halton Total 3,239 3,167 102%North East Total 1,430 1,470 97%North West Total 646 661 98%NSM Total 846 937 90%South East Total 1,011 1,043 97%South West Total 2,464 2,498 99%Toronto Central Total 7,248 7,311 99%Waterloo Well. Total 1,194 1,211 99%Grand Total 36,335 36,338 100%

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34© 2012 Hay Group. All rights reserved

HBAM Service Model – Person Profile

Original Description: “A person profile is created for each Ontario

resident”

Necessary for a true population-based model Requires mechanism to assign every person to a

category reflecting their need for care- “Population Risk Adjustment Grouper” (e.g. Johns

Hopkins Aggregates Diagnosis Groups, used by ICES)

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HBAM Service Model – Person Profile

Revised Description: “A person profile is created for each Ontario resident

that received care funded by the Ontario Health Insurance Plan (OHIP) in an Ontario hospital.”

No longer looks at entire population, only hospital patients

Compares intensity of service per patient- If admit patients who would not be admitted in other hospitals,

can reduce average intensity of service and thus will be characterized as providing less ‘service’ than expected.

- More likely to be characterized as under servicing the ‘population’

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% of ED TIA Patients Admitted to IP Acute Care – 2012/13 Hospitals > 200 Visits

Admission of TIA patients presenting at ED varies from 8% to 38% in highest volume hospitals

Other hospitals admit 80% of TIA ED patients

0% 10% 20% 30% 40%

Humber River RegionalQueensway-Carleton …

Ottawa HospitalNiagara HS

Hotel-Dieu Grace, WindsorLakeridge Health

London Health SciencesSouthlake Regional HC

Markham Stouffville HospitalRoyal Victoria Hospital Barrie

University Health NetworkRouge Valley HS

Quinte HealthcarePeterborough Regional HC

William Osler HCTrillium Health PartnersBrant Community HCS

St. Joseph's HCS, HamiltonYork Central Hospital

Halton HealthcareSunnybrook HSC

Hamilton HSCNorth York General

Thunder Bay RegionalGrand River Hospital

Diagnosis: Transient Cerebral Ischaemic Attack, CTAS Level: (All), Age Group: (All)

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Also an issue of inadvertently

perverse incentives within

QBP funding

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38© 2012 Hay Group. All rights reserved

HQO COPD Expert Panel – Incentives for Inappropriate Utilization

“The Expert Panel recognized that in defining COPD patient groups largely based on utilization and disposition there is the potential for perverse incentives to be created when these groups are assigned “prices” in a funding methodology. The cost of an average admitted COPD patient is often more than 10 times the cost of treating and discharging a COPD patient in the ED. If prices for the QBP funding system reflect these costs, care must be taken to ensure hospitals are not incentivized to admit greater proportions of patients for a higher payment.

The QBP funding system can potentially mitigate these risks through bundling payment across the ED and inpatient settings, and setting policies around appropriateness.”

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Variation in Admissions via ED for Selected QBPs

What drives variation in propensity to admit ED patients?- Severity of illness, comorbidities, availability of ambulatory and

community resources, home support, physician practice, ...or funding system incentives?

0% 20% 40% 60% 80%

Grey Bruce HS

Quinte Healthcare

Cornwall Community Hospital

Lakeridge Health

Hotel-Dieu Grace, Windsor

Thunder Bay Regional

Niagara HS

Royal Victoria Hospital Barrie

St. Mary's General, Kitchener

Ottawa Hospital

St. Joseph's HCS, Hamilton

Peterborough Regional HC

London Health Sciences

Kingston General Hospital

Hamilton HSC

Trillium Health Partners

William Osler HC

Diagnosis: COPD, CTAS Level: (All), Age Group: (All)

0% 10% 20% 30% 40%

Humber River RegionalQueensway-Carleton …

Ottawa HospitalNiagara HS

Hotel-Dieu Grace, WindsorLakeridge Health

London Health SciencesSouthlake Regional HC

Markham Stouffville HospitalRoyal Victoria Hospital Barrie

University Health NetworkRouge Valley HS

Quinte HealthcarePeterborough Regional HC

William Osler HCTrillium Health PartnersBrant Community HCS

St. Joseph's HCS, HamiltonYork Central Hospital

Halton HealthcareSunnybrook HSC

Hamilton HSCNorth York General

Thunder Bay RegionalGrand River Hospital

Diagnosis: Transient Cerebral Ischaemic Attack, CTAS Level: (All), Age Group: (All)

0% 50% 100%

St. Mary's General, Kitchener

Lakeridge Health

Hotel-Dieu Grace, Windsor

Humber River Regional

Ottawa Hospital

Rouge Valley HS

Scarb. Hosp. - General

London Health Sciences

William Osler HC

Thunder Bay Regional

Niagara HS

University Health Network

Trillium Health Partners

St. Joseph's HC, Toronto

Sunnybrook HSC

Hamilton HSC

North York General

Diagnosis: Congestive Heart Failure, CTAS Level: (All), Age Group: (All)

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Need for HBAM and QBP funding

to more effectively address issues of

variation in clinical practice

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41© 2012 Hay Group. All rights reserved

Getting funding models to address variation and incent best practices

Need to return to first principles A true population-based service funding methodology:

- would be based on population need and - would incent appropriate system responses to need

A true quality based procedure funding methodology:- would be based on best practices related to both:

• Admission decisions and • processes of care

- would be based on best practices for the full episode of care- would incent adoption of these evidence-based best practices

Incentives in funding methodologies should be: - aligned with best practice evidence- transparent and easily understood

Masking (or ignoring) variation in populations’ use of health services is:- keeping us from addressing significant, potentially inappropriate variations in clinical practices- Leaves us focusing on cost reduction through increasingly elusive improvements in efficiency

It is time to review the current Ontario approaches to health system funding reform with consideration of a return to and/or a more comprehensive adoption of:- the original, population need-based concept of the HBAM service model- the original evidence based best practice model of QBP funding model

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