Branding & Brand Management_week1

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    BrandingandBrand Management

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    What is a Brand?

    A brand is a name, term, sign, symbol, ordesign

    which is intended to identify the goods orservices of one seller or group of sellers

    and to differentiate them from those ofcompetitors.

    (AMA)

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    Brand Definitions

    A bundle of intrinsic and extrinsic offerings blendingboth functional and psychological benefits.

    (Gardner and Levy 1955)

    A successful brand is an identifiable product, service,person or place, augmented in such a way that thebuyer or user perceives relevant unique addedvalues which match their needs most closely.Furthermore, its success results from being able tosustain these added values in the face of competition.

    De Chernatony and McDonald (1998)

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    Products are made in the factory,but brands are created in the mind

    Walter Landor,

    branding consultant

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    Product versus Brand

    Perceptions & feelings about attributes

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    Launched by Mr Mathlouthi, the French entrepreneur in

    November 2002 Slogan: "No more drinking stupid, drink with commitment"

    10% of the profits go to charities operating in Palestinian

    territories (UNICEF) and 10% to European NGOs.

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    Hell is the official drinks partner of the William'sFormula One team.

    It is marketed in 16 countries including Kazakhstan.

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    Why do brands matter for the

    companies?

    Means of identification to simplify handling

    Legally protectingunique features

    Signal of quality level to satisfied customers

    Source of financial returns

    Source of competitive advantage

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    New Branding Challenges

    Brands are important as ever due to:

    Consumer need for simplification

    Consumer need for risk reduction (time, psychological. social, financial., physical )

    Brand management is as difficult as ever:

    Savvy consumers

    Increased competition

    Decreased effectiveness of traditional marketing toolsand emergence of new marketing tools

    Complex brand and product portfolios

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    What can be branded?

    Physical good

    Service

    Store

    Person

    Place

    Org-on Idea

    Sub-components

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    Can anythingbe branded?

    Idaho potatoes California raisins

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    brand versus Brand

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    Most Valuable Ten Brands in 2009

    1. Coca-Cola 68,734 ($m)2. IBM 60,211 ($m)

    3. Microsoft 56,647 ($m)

    4. GE 47,777 ($m)

    5. Nokia 34,864 ($m)6. McDonald's 32,275 ($m)

    7. Google 31,980 ($m)

    8. Toyota 31,330 ($m)

    9. Intel 30,636 ($m)10. Disney 28,447 ($m)

    Source: Interbrand Annual Survey (Http://www.interbrand.com.league_chart.html

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    The Concept of Brand Equity

    Aset of assets linked to a

    brands name and sym

    bol t

    hatadds to the value provided by a product or service to a

    firm and/or that firms customers.(D. Aaker)

    Brand equity is the willingness for someone to continueto purchase your brand or not. (Brand Equity Board)

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    Determinants ofCustomer-Based Brand Equity

    Customer is aware of andfamiliarwith the

    brand

    Customer holds some strong, favorable, andunique brand associations in memory

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    The Concept of Brand Equity

    The brand equity concept stresses the importance ofthe brand in marketing strategies.

    Brand equity is defined in terms of the marketingeffects uniquely attributable to the brand.

    Brand equity relates to the fact that different outcomesresult in the marketing of a product or service becauseof its brand name, as compared to if the same productor service did not have that name.

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    Strategic Brand Management

    involves the design andimplementation ofmarketing programs andactivities to build, measure,and manage brand equity.

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    Strategic Brand Management Process

    Mental maps

    Competitive frame of reference

    Points-of-parity and points-of-difference

    Core brand values

    Brand mantra (3-5 words expression of the most

    Important aspects and values (essence, promise)Mixing and matching of brand elements

    Integratingbrand marketing activities

    Leveraging of secondary associations

    Brand Value Chain (sources and outcomes)

    Brand audits

    Brand tracking

    Brand equity management system

    Brand-product matrix

    Brand portfolios and hierarchies

    Brand expansion strategies

    Brand reinforcement and revitalization

    KEY CONCEPTSSTEPS

    Grow and SustainBrand Equity

    Identify and EstablishBrand Positioning and Values

    Plan and ImplementBrand Marketing Programs

    Measure and InterpretBrand Performance

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    The Key to Branding

    For branding strategies to be successful,

    consumers must be convinced that there aremeaningful differences among brands in theproduct or service category.

    Consumer must not think that all brands in the

    category are the same. PERCEPTION = VALUE