Branding & Brand Management_week1
Transcript of Branding & Brand Management_week1
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BrandingandBrand Management
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What is a Brand?
A brand is a name, term, sign, symbol, ordesign
which is intended to identify the goods orservices of one seller or group of sellers
and to differentiate them from those ofcompetitors.
(AMA)
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Brand Definitions
A bundle of intrinsic and extrinsic offerings blendingboth functional and psychological benefits.
(Gardner and Levy 1955)
A successful brand is an identifiable product, service,person or place, augmented in such a way that thebuyer or user perceives relevant unique addedvalues which match their needs most closely.Furthermore, its success results from being able tosustain these added values in the face of competition.
De Chernatony and McDonald (1998)
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Products are made in the factory,but brands are created in the mind
Walter Landor,
branding consultant
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Product versus Brand
Perceptions & feelings about attributes
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Launched by Mr Mathlouthi, the French entrepreneur in
November 2002 Slogan: "No more drinking stupid, drink with commitment"
10% of the profits go to charities operating in Palestinian
territories (UNICEF) and 10% to European NGOs.
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Hell is the official drinks partner of the William'sFormula One team.
It is marketed in 16 countries including Kazakhstan.
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Why do brands matter for the
companies?
Means of identification to simplify handling
Legally protectingunique features
Signal of quality level to satisfied customers
Source of financial returns
Source of competitive advantage
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New Branding Challenges
Brands are important as ever due to:
Consumer need for simplification
Consumer need for risk reduction (time, psychological. social, financial., physical )
Brand management is as difficult as ever:
Savvy consumers
Increased competition
Decreased effectiveness of traditional marketing toolsand emergence of new marketing tools
Complex brand and product portfolios
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What can be branded?
Physical good
Service
Store
Person
Place
Org-on Idea
Sub-components
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Can anythingbe branded?
Idaho potatoes California raisins
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brand versus Brand
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Most Valuable Ten Brands in 2009
1. Coca-Cola 68,734 ($m)2. IBM 60,211 ($m)
3. Microsoft 56,647 ($m)
4. GE 47,777 ($m)
5. Nokia 34,864 ($m)6. McDonald's 32,275 ($m)
7. Google 31,980 ($m)
8. Toyota 31,330 ($m)
9. Intel 30,636 ($m)10. Disney 28,447 ($m)
Source: Interbrand Annual Survey (Http://www.interbrand.com.league_chart.html
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The Concept of Brand Equity
Aset of assets linked to a
brands name and sym
bol t
hatadds to the value provided by a product or service to a
firm and/or that firms customers.(D. Aaker)
Brand equity is the willingness for someone to continueto purchase your brand or not. (Brand Equity Board)
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Determinants ofCustomer-Based Brand Equity
Customer is aware of andfamiliarwith the
brand
Customer holds some strong, favorable, andunique brand associations in memory
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The Concept of Brand Equity
The brand equity concept stresses the importance ofthe brand in marketing strategies.
Brand equity is defined in terms of the marketingeffects uniquely attributable to the brand.
Brand equity relates to the fact that different outcomesresult in the marketing of a product or service becauseof its brand name, as compared to if the same productor service did not have that name.
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Strategic Brand Management
involves the design andimplementation ofmarketing programs andactivities to build, measure,and manage brand equity.
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Strategic Brand Management Process
Mental maps
Competitive frame of reference
Points-of-parity and points-of-difference
Core brand values
Brand mantra (3-5 words expression of the most
Important aspects and values (essence, promise)Mixing and matching of brand elements
Integratingbrand marketing activities
Leveraging of secondary associations
Brand Value Chain (sources and outcomes)
Brand audits
Brand tracking
Brand equity management system
Brand-product matrix
Brand portfolios and hierarchies
Brand expansion strategies
Brand reinforcement and revitalization
KEY CONCEPTSSTEPS
Grow and SustainBrand Equity
Identify and EstablishBrand Positioning and Values
Plan and ImplementBrand Marketing Programs
Measure and InterpretBrand Performance
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The Key to Branding
For branding strategies to be successful,
consumers must be convinced that there aremeaningful differences among brands in theproduct or service category.
Consumer must not think that all brands in the
category are the same. PERCEPTION = VALUE