Bracing for the Big One: B2B Systems and Processes that Think for Themselves!

Bracing for the Big One: B2B Systems and

Processes That Think for Themselves

Game Plan B2B eCommerce Forum 29 October 2013

Berlin

Jack Shaw (@jackshaw)

http://www.twitter.com/jackshaw

© 2013, Confidential and Proprietary Information of Breakthrough Business Technologies, LLC, All Rights Reserved

Mobile phones vs. toothbrushes

• There are 7 billion people in the world.

• 4 billion use mobile phones.

• Just 3.5 billion own toothbrushes.


Multi-channel vs. Omni-channel


New Roles for Physical Outlets


Inventory Visibility


Deeper Collaboration Across the Supply Chain


Omni-channel Implications for the Supply Chain I

• Supply chains that generate increased buyer value are likely to win in the long run. More transparency is likely to speed up this process

• With Omni-channel e-Commerce, competition will increase on many fronts, but so will the opportunities for savvy suppliers and their supply-chain partners to gain competitive advantage.


Personnel Processes Systems


B2B Use of Social Media


Big Data


Seismic Events


The First Four Waves of Business Technology

Mainframe

60s – 70s

Internet

2000s

PC

80s

Client/Server

90s

http://www.alltheweb.com/search?t=all&q=wave+pictures&c=img&o=8&s=full&l=any&browse=1



Each Wave of Business Technology

• Requires deployment of a critical mass of its predecessor wave to achieve rapid growth and broad acceptance.

• Introduces new: – Concepts

– Terminology

– Opportunities

– Concerns

• Has an exponentially greater impact on business and society than its predecessor.


The Fifth Wave

Mainframe

60s – 70s

Intelligent Systems

2010s

Internet

2000s

PC

80s

Client/Server

90s

http://www.alltheweb.com/go/1/IB/img/http/home.eznet.net/~blkbear/Pictures/Scenic/




Decision Management

Decision Management (DM) is a systematic approach to automate

and improve decisions across the enterprise. It allows businesses to:

Make more profitable

and targeted

decisions

PRECISION

In the same way, over

and over again

CONSISTENCY

While being able to

adapt “on-the-fly”

AGILITY

FAST LOW COST


Beyond “Big Data”

• “Big Data” is retrospective. – Looking at historical data for trends – Big Data systems designed for:

• Occasional • Low volume • Manual use • Trained experts

• Decision Management is forward looking. – Continuous – Real-time – High Volume – Operational decisions – Existing staff


DM and Intelligent Systems

• Implementing DM means automating (some) decisions, BUT

• Gaining the full benefits of DM means automating many decisions.

• While some decisions can be automated using just simple, “If, Then, Else” program logic,

• Many more decisions can be automated by using intelligent systems technologies.


Intelligent Systems Can Accelerate B2B Decision-making

Intelligent Systems

Must be

processed

Generates

Continually Processing

Learns

Machine Learning

Associative Memory

Provides Input

Think, Decide, Act to solve a Business

Problem

Business Infrastructure Big Data

Natural Language

Processing ©2012-13 VELOXITI, Inc.


Dynamic Pricing

Mobile Commerce Advertising Placement – On the Fly

AdTheorent's Real Time Learning Machine (RTLM)


AdTheorent's RTLM 1: Ad Request


AdTheorent's RTLM 2: Audience Data Enrichment


AdTheorent's RTLM 3: Percent Chance of Conversion


AdTheorent's RTLM 4: Brand Interaction


AdTheorent's RTLM 5: RT Database Updates


To Adapt To The Empowered Customer, Companies Must Address All Their Supply Chain Processes

•Manage Raw Materials

•Plan Supplier Network & Inventory Needs

•Plan & Manage Inbound Logistics

•Manufacture Goods & Manage Orders

•Plan & Manage Outbound Logistics

•Measure Performance

•Analyze & Respond to Customer Demands


The Intelligent Supply & Demand Chain

Manu-

facture

Finished

Goods

Regional

Storage

Custom

Pkg

Retailer

DC

Retail

Store

Consu-

mer

Outbound

Trans

Retailer

Trans Store

Trans Cross

Docking

Inbound

Trans

Information and Product Flows Matched to Consumption

Dynamic ERP Systems Execute Operational

Transactions Real-Time Data

1

4

3

Intelligent Systems Recommend Optimal Flow, Actions, Timing & Measures

2


Global Autonomous Supply Chains

• Autonomous Processes

• Autonomous Enterprises™

• Autonomous Supply Chains


Self-Configuring Business Ecosystems


Change & Progress

“Change does not necessarily assure progress,

but progress implacably requires change.”

Historian Henry Steele Commager


Follow Up

• Jack Shaw, President Breakthrough Business Technologies

•M: 770-910-5969

• [email protected]

• www.e-com.com

• www.gplus.to/JackShaw

• www.Twitter.com/JackShaw

• www.YouTube.com/user/JackShaw4728

• www.facebook.com/JackShawTechnology

• www.LinkedIn.com/in/JackShawTechnology

• www.BusinessTechnologyFuturist.WordPress.com

mailto:[email protected]



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Bracing for the Big One: B2B Systems and Processes that Think for Themselves!

Technology

Transcript of Bracing for the Big One: B2B Systems and Processes that Think for Themselves!