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Role of Technology on BPR

Presented By:-Raghav Sareen – B61

Rishabh Dhalaria – B62Vijeta Singh – B63

Keshav Lagwal – B64

BPRIT

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Contents

IntroductionObjectiveAssumptionsAnalysis

ConclusionsRecommendation

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BPR – IT Relationship

Company Affected by - Market Competition

IT as an Enabler

Change - BPR

Expert systems, allowing generalists to perform specialist tasks

Shared databases, making information available at many places

Telecommunication networks, allowing organizations to be centralized and decentralized at the same time

Decision-support tools, allowing decision-making to be a part of everybody's job

Wireless data communication and portable computers, allowing field personnel to work office independent

Interactive videodisk, to get in immediate contact with potential buyers

Automatic identification and tracking, allowing things to tell where they are, instead of requiring to be found

High performance computing, allowing on-the-fly planning and envisioning.

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BPR calls for a radical redesign and systematic overhauling of strategic systems and processes

in an organization

In the technology-centric business

environment of today, more and more

organizations are using IT tools in their

mainstream processes

Hence, for BPR, it is required that the

functionalities of these IT systems are modified

IT is more than a collection of tools for automating or mechanizing processes

It can fundamentally reshape the way business is done and enable the process design

In leading edge practices, information technology makes BPR possible and worthwhile

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Before the

process is

designed

While the

process design

is underw

ay

IT Roles

After the

design is

complete

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Before the process is designed

IT provides newer and better technology to develop a strategic vision and to help improve the business process before it is designed• Wal-Mart vision was to eliminate

unnecessary distribution steps and cost and to provide value to customers.

• IT enabled Wal-Mart to implement this strategy. An enterprise-wide information system was developed that directly connected all retail locations, distribution warehouses, and major supplies

IT helps you track information and break down geographic and organizational barriers• At General Electric e-mail

systems are used to speed analysis and design sharing and to hold frequent virtual meetings between group from different regions and overseas

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While the

process

design is

underway

Gathering and analyzing information about the performance and structure of a process is an important step in identifying and selecting process for redesign• Union Carbide’s plant in Taft, Louisiana used flow-charting to redraw their

old process and create new ones. The results were a saving of more than US$ 20 million

Computing technologies have facilitated a process- oriented approach to system development where a database is shared in different functional units participating in the same business process• Ford Motor Corporation, used databases in its accounts payable process to cut

down many intermediate steps and to overhaul a sequential flow of paper documents among involved functions. As the project progressed, the reengineering efforts achieved a 75% reduction in the workforce

Telecommunication technologies such as LANs, groupware, etc. have improved collaboration among personnel of different functional units in their efforts to accomplish a common business process. • At Texas Instruments, the process for new product development was

dramatically improved when a design team in different countries used global network to work on design directly without sequential flow of documents

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After the

design is

complete

Implementation of the new process through the use of project management and process analysis tools.

Electronic communications enable ongoing and real time communication of the process between users and facilitators IT helps to overcome geographic barriers.

Evaluating the potential investments and returns of the reengineering efforts is absolutely essential

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Disruptive power

IT has the power to break the rules and make people think inductively and give the company a competitive advantage

Amazon.com broke the existing rules and sold books without a physical presence for its customers, through Internet

Amazon.com in doing so has completely changed the book store business and broke all the rules. The key to the effective use of IT lies not in moving the information faster but in doing right things with it

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•Integrated enterprise

models

•Analysis (problem-solving

capability)

•Software functionality

•Visualization and

Communication

•Intended Users

These properties address two major themes:

What tasks do the tools perform?

What support do the tools require?

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I T t o P a r t i c i p a t e a s a m e m b e r o f

t h e r e e n g i n e e r i n g t e a m , b u t n o t

t a k e c o n t r o l o f t h e p r o j e c t

D e f i n e t e c h n o l o g y

s o l u t i o n s t o e n a b l e n e w

b u s i n e s s p r o c e s s e s a n d

t a k e t i m e t o e d u c a t e

o p e r a t i o n a l m a n a g e r s

a b o u t n e w t e c h n o l o g y

I m p l e m e n t t e c h n o l o g y n e e d e d t o

s u p p o r t t h e n e w b u s i n e s s

p r o c e s s e s

REFERENCES

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http://www.expresscomputeronline.com/20090406/management01.shtml http://www.springerlink.com/index/W290659N0L600875.pdf http://www.eil.utoronto.ca/grpdoc/bprtool.html www.emeraldinsight.com/journals.htm?articleid=1746936&show=pdf http://www.anterron.com/cgi-bin/white_papers/docs/Role_of_IT_in_BPR.pdfhttp://jobfunctions.bnet.com/abstract.aspx?docid=165413

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