7/28/2019 BPM Conference Portugal 2013 - Robert Shapiro "Visual Analytics in BPM systems"

1/19

Sbsuea Efeaytbgs efj Wkert Ziias

Xihnrt K& Wmepbri

WSP Xnsnergm< Ipnftnxt

7/28/2019 BPM Conference Portugal 2013 - Robert Shapiro "Visual Analytics in BPM systems"

2/19

Bftndretnj snt ic vbsuea tiiaobts cir kijnabfd! sbkuaetbfd!

efeayzbfd efj iptbkbzbfd husbfnss prignssns&

7/28/2019 BPM Conference Portugal 2013 - Robert Shapiro "Visual Analytics in BPM systems"

3/19

Sbsuea rnprnsnftetbifs wbtmbf efj egriss tmn tiiaobts ern syfgmrifbznj efj

privbjn tmn usnr wbtm kuatbpan pnrspngtbvns nxpisbfd tmn hnmevbir ic e gikpanxprignss efj tmn riit geusns ic tmet hnmevbir&

7/28/2019 BPM Conference Portugal 2013 - Robert Shapiro "Visual Analytics in BPM systems"

4/19

Zi veabjetn e kijna wn usn Deftt Gmerts jbspaeybfd bfcirketbif ehiut tmn petm ic e wiro btnk errbvea tmriudm tmn prignss& Zmny ern syfgmrifbznjwbtm tmn Prignss Prnvbnw! e gikprnssnj vbnw ic eaa tmn pedns bf tmn kijna wmbgm bf turf bs syfgmrifbznj wbtm tmn KIJNA tiiaobt& Zmn Deftt

gmerts ern syfgmrifbznj wbtm KIJNA efj wbtm itmnr gmert driups efj tehans wbtmbfEFEAR\N&

7/28/2019 BPM Conference Portugal 2013 - Robert Shapiro "Visual Analytics in BPM systems"

5/19

Cir e sbkpan prignss abon iur nxekpan tmnrn bs fit kugm ti veabjetn? cir kirn gikpanx! rnea+abcn

kijnas! miwnvnr! tmn gikhbfetbif icDefttgmert! prignss prnvbnw efj tbkn sabgnr turfs iut ti

hn qubtn piwnrcua& Efj bc tmn trevna ic e wiro btnk tmriudm tmn prignss gikns ti ef uftbknay

nfj! jun ti bfgifsbstnft ]IX hrefgmbfd! cir nxekpan! tmnEFEAR\Ntiiaobt wbaa kero tmbs hykivbfd tmn tbkn sabgnr efj sgriaabfd tmn prnvbnw&

7/28/2019 BPM Conference Portugal 2013 - Robert Shapiro "Visual Analytics in BPM systems"

6/19

Tmnf wn cigus if tmn wirocaiw prignss es jnpbgtnj bf tmn KIJNA tiiaobt efj weft ti ofiw

wmntmnr efj wmnrn e pertbguaer fijn eppners bf e Defttgmert! wn ji e rbdmt+gabgo if tmet

caiwfijn efj snangt Wyfgmrifbzn& Zmn Deftttbkn sabgnr bs kivnj ti pibft wmnrn tmn wiro btnkerrbvns tmn cbrst tbkn et tmet fijn! bc et eaa& Cbdurn > jnpbgts tmn gesn cir tmn suhprignssprignss

rnkbuk efj wiro btnk errbvea 55&

7/28/2019 BPM Conference Portugal 2013 - Robert Shapiro "Visual Analytics in BPM systems"

7/19

Tn snn tmet gygan tbkns ern kistay jbstrbhutnj hntwnnf 70 efj 57> kbfutns! efj tmnf et tmn rbdmt njdn tmnrn e cnw iutabnrs& Tn snangt tmnk cir

e gaisnr aiio& Tmnf wn hriwsn tmriudm tmn snangtnj Defttgmerts hy knefs ic tmn spbffnr wn snn tmet eaa giftebf tmnprignss prnkbuk hrefgm!

sikn nfj epprivnjefj itmnrs rnlngtnj! efj webt tbkns bf crift ic tmn tesos rngnbvn eppabgetbif efj ORprnkbukGjbccnr hut tmnbr suks rnkebf

tmn sekn&

7/28/2019 BPM Conference Portugal 2013 - Robert Shapiro "Visual Analytics in BPM systems"

8/19

Petm pettnrfs gaessbcy tmn wiro btnk errbveas hy giuftbfd miw ictnf tmn wiro btnk pessns tmriudm tmn jbccnrnft caiw fijns& Zmn tmbrj EFEAR\N

pefn smiws tmn petm pettnrfs& Pettnrf 7! tmn ifn wbtm tmn skeaanst sbzn! gmeregtnrbzns tmisn wiro btnks tmet pess tmriudm prignss prnkbuk efjdnt rnlngtnj& Bc wn gabgo if tmnErrbvea Abstgnaa ic e pettnrf! tmn suhsnt bs snangtnj bf tmn Mbstirygmert efj wn gef sgef eaa tmn mbstirbns wbtm tmn

sekn petm pettnrf&

7/28/2019 BPM Conference Portugal 2013 - Robert Shapiro "Visual Analytics in BPM systems"

9/19

Zmn rnsiurgn bjanfnss efeaysbs cir tmn wmian pnrbij ic tbkn efj bf e gipy tmn sekn jete cire sbfdan jey& Bt snnks tmet e kexbkuk gygan tbkn ic ehiut 8&> miurs key hn uffngnsserbay aiw

cir tmn bvnf e abgetbif&

7/28/2019 BPM Conference Portugal 2013 - Robert Shapiro "Visual Analytics in BPM systems"

10/19

Crik tmn IPZBKB\Ntiiaobt wn gef stert iur Wkert Eaaigetbif tiia cir efy ic tmn sgnferbis evebaehan bfEFEAR\Nir cir e crnsm

sbkuaetbif& Ifgn stertnj! tmn Wkert Eaaigetbif tiia eaaiws bf cest btnretbifs tmn gmefdbfd ic tmn fukhnr ic gipbns -gaifns"

ic negm rnsiurgn! sbkuaetbif ic tmn dbvnf snt ic wiro btnk errbveas efj gikperbfd ic tmn rnsuats bf tnrks ic rnsiurgn efjgygan tbkns&

7/28/2019 BPM Conference Portugal 2013 - Robert Shapiro "Visual Analytics in BPM systems"

11/19

Tn mevn e sbkpan bjanfnss rnjugtbif eadirbtmk tmet rnkivns gaifns crik e rnsiurgn es aifd es bts rnkebfbfd evnredn

bjanfnss jins fit ceaa hnaiw 80.& Mnrn bt gikns up wbtm e kugm anefnr eaaigetbif! wbtm twi bkknjbetn gifsnqunfgns&Zmn evnredn pnr+errbvea gist dins jiwf crik *5:&:> ti *2&:0&

Zmn g gan tbkn ins u ti ehiut > miurs! wbtm twi riu s ic iutabnrs! ifn eriufj 52 miurs efj ifn eriufj 33 miurs&

7/28/2019 BPM Conference Portugal 2013 - Robert Shapiro "Visual Analytics in BPM systems"

12/19

ihnsn Cet knednr bjan+rnjj anef

rngnbvn epp& 4 3 8 7 8

prnkbuk 50 : 0 8 5

rnduaer 57 3 5 8 8

7/28/2019 BPM Conference Portugal 2013 - Robert Shapiro "Visual Analytics in BPM systems"

13/19

Perekntnr Wnttbfd pefn! tmn Xnturf+if+Bfvnstknftprnjbgtbif pefn efj e tehhnj pefn wbtm twi euxbabery gmerts! Tiroaiejefj Gygan Zbkn! cir e qubgo essnssknft ic pnrcirkefgn& CRB! prnsnfts ejjbtbifea bfcirketbif bf tnxtuea ir tehuaer cirk&

7/28/2019 BPM Conference Portugal 2013 - Robert Shapiro "Visual Analytics in BPM systems"

14/19

Zmn tiia iccnrs tmrnn weys ic bkprivbfd tmn prijugtbvbty&

Bfvnst bf trebfbfd ti bkprivn stecc pnrcirkefgn&

Bfvnst bf rnjugbfd tmn mefjabfd tbkn et tesos&

i Zesos ern refonj eggirjbfd ti tmnbr titea mefjabfd tbkn& Riu gef gmiisn ti bfvnst bf tmn

tip f .&

Gmefdn tmn wirocaiw< bkpirt ef nxtre Zi+Hn kijna wbtm bts iwf sbkuaetbif jntebas&i Bc yiu gmngobkpirttmn bkpirthuttif hngikns nfehanj? tmn itmnr cbnajs ern jbsehanj&

i Bcbkpirtbs gmngonj efj fi Zi+Hn wes bkpirtnj hncirn eXuf yiu wbaa tmnf hn esonj ti

ji si&

Bc yiu paef ef bfvnstknft nxpngtbfd kirn husbfnss yiu gef spngbcy tmn driwtm pnr bftnrvea ti

hn eppabnj crik tmn sngifj bftnrvea if&

7/28/2019 BPM Conference Portugal 2013 - Robert Shapiro "Visual Analytics in BPM systems"

15/19

Gmiisn ef bftnrvea kiftm! quertnriryner efj tmn fukhnr ic bftnrveas cir tmnXIB

prnjbgtbif& Wpngbcy tmn bfbtbea bfvnstknftcir tmn wmian prilngt&

Wpngbcy tmn effuea bftnrnstretn& Bt bs eppabnj negm bftnrvea ti tmn ekiuft fit ynt rnturfnj hy

bkprivnj prijugtbvbty&

Wpngbcy tmn ifdibfd gists pnr bftnrvea cir bkpanknftbfd tmn gmefdns! n&d& cir stecc trebfbfd&

7/28/2019 BPM Conference Portugal 2013 - Robert Shapiro "Visual Analytics in BPM systems"

16/19

Zmn bfcirketbif bf tmbs driup bs usnj cir Gist)Hnfncbt efeaysbs&

Wpngbcy rnvnfuns pnr wiro btnk bf tnrks ic e sbfdan pripnrty n&d& Getndirywbtm pissbhan

veaunsprnkbuk efj rnduaer efj cbatnrnj hy e sbfdan nfj stetn n&d& -eppabgetbif"epprivnj&

Wpngbcy easi pitnftbeapnfeatbns bc tmn gygan tbkn nxgnnjs tmn dbvnf abkbt n&d& = miurs&

Wpngbcy titea stecc gists -seaerbns paus hnfncbts ntg&" efj bfcrestrugturn gists -n&d& iccbgn

spegn! nqubpknft pnr stecc pnrsif" bf tnrks ic tmn verbehan gists cir seaerbns&

Bf iur nxekpan tmn titea gists ic ipnretbif ern essuknj ti hn twbgn tmn gists cir seaerbns&

7/28/2019 BPM Conference Portugal 2013 - Robert Shapiro "Visual Analytics in BPM systems"

17/19

Zmn bfbtbea bfvnstknft Zmn ifdibfd gists pnr bftnrvea

Zmn fnt hnfncbt pnr bftnrvea

Zmn eggrunj hnfncbt rnaetbvn ti tmn bfbtbea bfvnstknft

Zmn peyhego pibft -hrneo+nvnf"

7/28/2019 BPM Conference Portugal 2013 - Robert Shapiro "Visual Analytics in BPM systems"

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7/28/2019 BPM Conference Portugal 2013 - Robert Shapiro "Visual Analytics in BPM systems"

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Zmefo yiu&

Giftegt Bfcirketbif