BPM and ERP

37
BUSINESS PROCESS MODELING AND ITS IMPORTANCE IN ERP IMPLEMENTATION

Transcript of BPM and ERP

Page 1: BPM and ERP

BUSINESS PROCESS MODELING AND ITS IMPORTANCE IN ERP

IMPLEMENTATION

Page 2: BPM and ERP

ENTERPRISE RESOURCE PLANING

• Software system that integrates core business

areas such as manufacturing, distribution,

financial and human resources.

• ERP is a software architecture that facilitates

the flow of information among the different

functions within an enterprise and also sharing

across organizational units and geographical

locations.

Page 3: BPM and ERP

ERP SYSTEMS - EVOLUTION

Page 4: BPM and ERP

ADVANTAGES OF ERP

• Personnel reduction

• Productivity improvements

• Order management improvements

• Improved planning

• Procurement cost reduction

• Cash management improvements

• Revenue profit increase

Page 5: BPM and ERP

ERP IMPLEMENTATION

• Strategic planning

• Assign a project team.

• Examine current business processes and information

flow.

• Set objectives.

• Develop a project plan.

Page 6: BPM and ERP

ERP IMPLEMENTATION

• Procedure review

• Review software capabilities.

• Identify manual processes.

• Develop standard operating procedures

Page 7: BPM and ERP

ERP IMPLEMENTATION

• . Data collection & clean-up

• Convert data.

• Collect new data.

• Review all data input.

• Clean-up data.

Page 8: BPM and ERP

ERP IMPLEMENTATION

• Training and testing

• Pre-test the database.

• Verify testing.

• Train the Trainer.

• Perform final testing.

Page 9: BPM and ERP

ERP IMPLEMENTATION

• Go live and evaluation

• Develop a final Go-Live Checklist.

• Evaluate the solution.

Page 10: BPM and ERP

CHALLENGES OF ERP IMPLEMENTATION

• The lack of alignment between the

organization strategy, structure, and

processes

• Improper project design

• Lack of support from top level management

• Unrealistic goals and targets

• Poor communication

Page 11: BPM and ERP

CHALLENGES OF ERP IMPLEMENTATION

• Incompatibility of various application

• Inadequate training and support

• Lack of in house skills and the chosen ERP

application

Page 12: BPM and ERP

BUSINESS PROCESS

• Collection of related, structured activities

or tasks that produce a specific service or for

a particular customer or customers.

Three main types of business processes:

• Management processes

• Operational processes.

• Supporting processes

Page 13: BPM and ERP

PROCESS MODELING

• Process model: any abstract representation

of a process

• Process: modeling tools provide a way to

describe a business process so that all

participants can understand the process

Page 14: BPM and ERP

PROCESS MODELING

• Advantages of process models

• Graphical representations are usually easier to

understand than written descriptions

• Provide a good starting point for analyzing a

process

• Participants can design and implement improvements

• Document the business process

• Easier to train employees to support the business process

Page 15: BPM and ERP

BUSINESS PROCESS MODEL

• Diagram representing a sequence of

activities

• Shows events, actions and links or

connection points, in the sequence from end

to end

• Final output is improvement in the way that

the business process works

Page 16: BPM and ERP

BUSINESS PROCESS MODEL

• Two different types of Business Process

Models:

• the 'as is' or baseline model (the current situation)

• the 'to be' model (the intended new situation) ,

Page 17: BPM and ERP

BUSINESS PROCESS MODEL

• Developing the models follows the sequence:

• Identify the process and produce an 'as is' or baseline

model.

• Review, analyze and update the 'as is' process model.

• Design the 'to be' model.

• Test and implement the 'to be'.

• Continuously update and improve the new model.

Page 18: BPM and ERP

BUSINESS PROCESS MODELING

• The aim of modeling is to illustrate a

complete process, enabling managers,

consultants and staff to improve the flow and

streamline the process.

Page 19: BPM and ERP

BUSINESS PROCESS MODELING

• The outcomes of a business process modeling

project are:

• value for the customer

• reduced costs for the company, leading to increased

profits.

•  increased competitive advantage,

• market growth

• better staff morale and retention.

Page 20: BPM and ERP

BUSINESS PROCESS MODELING TOOLS

• Provide business users with the ability to model

their business processes, implement and

execute those models, and refine the models

based on as-executed data.

• Provide transparency into business processes,

as well as the centralization of corporate

business process models and execution

metrics

Page 21: BPM and ERP

USE CASE DIAGRAMS

1. Use case diagrams created by Ivar

Jacobson, 1992.

• In software and systems engineering, a use

case is a list of steps, typically defining

interactions between a role and a system, to

achieve a goal

Page 22: BPM and ERP

USE CASE DIAGRAMS

Page 23: BPM and ERP

USE CASE DIAGRAMS

• Elements in an use case diagram

• Association

• Actor

• Use Case

• Include Relationships

Page 24: BPM and ERP

ACTIVITY DIAGRAM

2. Activity diagrams

• Describe dynamic aspects of the system.

• Activity diagram is basically a flow chart to

represent the flow form one activity to

another activity.

• The activity can be described as an

operation of the system.

Page 25: BPM and ERP

ACTIVITY DIAGRAM

Page 26: BPM and ERP

ACTIVITY DIAGRAM

• The purposes can be described as:

• Draw the activity flow of a system.

• Describe the sequence from one activity to

another.

• Describe the parallel, branched and concurrent

flow of the system

Page 27: BPM and ERP

ACTIVITY DIAGRAM

• Elements in an activity diagram:

• Activities

• Association

• Conditions

• Constraints

Page 28: BPM and ERP

ACTIVITY DIAGRAM

• Uses of activity diagram:

• Modeling work flow by using activities.

• Modeling business requirements.

• High level understanding of the system's

functionalities.

• Investigate business requirements at a later

stage.

Page 29: BPM and ERP

PROGRAMMING LANGUAGE TOOLS FOR BPM

1. Business Process Model and Notation

• Provides a graphical notation for specifying

business processes in a Business Process

Diagram (BPD), based on a flowcharting technique

• Provides a mapping between the graphics of the

notation and the underlying constructs of execution

languages

Page 30: BPM and ERP

BUSINESS PROCESS MODEL AND NOTATION

Page 31: BPM and ERP

PROGRAMMING LANGUAGE TOOLS FOR BPM

2. Business process execution language

• Standard executable language for specifying

actions within business processes with web

services

• Define business processes that interact with

external entities through web

service operations

Page 32: BPM and ERP

PROGRAMMING LANGUAGE TOOLS FOR BPM

3. XML Process Definition Language

• Format standardized by the Workflow

Management Coalition to interchange

business process definitions between

different workflow products

Page 33: BPM and ERP

XML PROCESS DEFINITION LANGUAGE

• Defines an XML schema for specifying the

declarative part of workflow / business

process.

• XPDL is designed to exchange the process

definition, both the graphics and the

semantics of a workflow business process

Page 34: BPM and ERP

BUSINESS PROCESS MODELING AND ITS IMPORTANCE IN ERP IMPLEMENTATION

• Business process modeling (BPM) in systems

engineering and software engineering is the

activity of representing processes of an

enterprise, so that the current process may be

analyzed and improved in future

• Vehicle for analyzing and designing business

processes.

Page 35: BPM and ERP

BUSINESS PROCESS MODELING AND ITS IMPORTANCE IN ERP IMPLEMENTATION

• Improve process efficiency and quality

• Reduces the risk of your technology, time

and resources investment decisions

Page 36: BPM and ERP

REFERENCES•Gilbreth, Frank and Lillian (1924), The Quest of the One Best Way, Purdue University Frank and Lillian Gilbreth Papers.•Hammer, Michael and Champy, James (1993), Reengineering the Corporation: A Manifesto for Business Revolution, Harper Business.•Juran, J.M. (1988), Juran on Planning for Quality, Free Press, New York, NY.•Smith, Howard and Fingar, Peter (2003) Business Process Management, The Third Wave, MK Press.•Taylor, F.W. (1911) The Principles of Scientific Management. Harper & Brothers. New York and London.•Deming, W.E. (1982), Out of the Crisis, Cambridge University Press, Cambridge.M. Al-Mashari, “A Process Change-Oriented Model for ERP Application”, International Journal of Human–computer Interaction, 16, 1, pp. 39–55, 2003.•M. Arif, D. Kulonda D., J. Jones, and M. Proctor, “Enterprise information systems: technology first or process first?”, Business Process Management Journal, 11, 1, pp. 5-21, 2005.•R.F. Boykin, “Enterprise resource-planning software: a solution to the return material authorization problem”, Computers in Industry, 45, pp. 99-109, 2001.•I.J. Chen, “Planning for ERP systems: analysis and future trend”, Business Process Management Journal, 7, 5, pp. 374-86, 2001.•V.B. Gargeya B., and C. Brady, “Success and failure factors of adopting SAP in ERP system implementation”, Business Process Management Journal, 11, 5, pp. 501-516, 2005.•2005, Moscone Center West, San Francisco, California, 15-19 May 2005. •T. Gulledge, and G. Simon, “The evolution of SAP implementation environments: A case study from a complex public sector project”, Industrial Management & Data Systems, 105, 6, pp. 714-736, 2005.•J. Jaklič, V. Bosilj-Vukšić, and M. Indihar Štemberger, “Business process oriented tool selection model - a case study”. In: V. Hlupic (Ed.). Future challenges and current issues in business information, organisation and process management. Westminster: Business School, 2006, pp. 94-102. •Anonymous 2009 http://en.wikipedia.org/wiki/Business_process_modeling downloaded on 29.08.2010•Mojca Indihar Štemberger, Andrej Kovačič, University of Ljubljana, Faculty of Economics \[email protected], [email protected] downloaded on 28.03.2012•"ERP". http://www.erp.com/component/content/article/324-erp-archive/4407-erp.html. Downloaded on 29.03.2012 •Anderegg, Travis. "MRP/MRPII/ERP/ERM — Confusting Terms and Definitions for a Murkey Alphabet Soup". http://www.wlug.org.nz/EnterpriseSpeak. downloaded on 28.03.2012•Ramaswamy V K (2007-09-27). "Data Migration Strategy in ERP". http://research.ittoolbox.com/white-papers/backoffice/erp/data-migration-strategies-in-erp-4620/. Downloaded on30.03.2012 •Walsh, Katherine (January 2008). "The ERP Security Challenge". CSOonline. CXO Media Inc. http://www.csoonline.com/article/216940/The_ERP_Security_Challenge. downloaded on 30.03.2010•www.uhu.es/ijdar/10.4192/1577-8517-v1_3.pdf. Downloaded on31.03.2012

Page 37: BPM and ERP

THANK YOU