BP Centro

Middle Management Job Descriptions

Pia Lisa KhalidTengku Nuratiqah

Nina Parviainen

Agenda

Organizational ChartJob ResponsibilitiesJob Requirements Job DesignConclusion

Headquarters UK

Finnish HQ Bp-Centro

Marketing Finance Human Resources Logistics

Regional Manager

Regional Manager

Facility Manager

Facility Manager

Facility Manager

Facility Manager

Facility Manager

Facility Manager

ORGANIZATION CHART

Regional Managers

Responsible for their own regions & the coordination of their activities

Interacts with each other & as a team

- uniformity of centers

- implementation of marketing strategyNew location proposalsResponsible for maintenance of franchises

& new contracts

Regional Managers (cont’)

Support, monitor & supervise the facility managers within their regions- instructs and get feedback

Communicates directly with functional departments and HQ- performs duties assigned - monthly reports to HQ or when necessary

Accountable for the regional budget

Facility Managers

Reports to Regional ManagerManages day-to-day operationsResponsible for own facility & monitoring

the sitesEnsures smooth flow of facility operationsSupervisors the quality of the work &

servicesSupervisors local outsourcing

Facility Managers (cont’)

Trains, leads & motivates employeesEnsures that all work tasks are performed

efficientlyReadiness to adapt to any changesResponsible for branding & company

imageEnsure customer satisfaction

Job requirements

Country Manager Masters Degree –

Business/Management/Marketing/Equivalent Working experience Team player mentality and leadership capabilities Aggressive and able to work under pressure Dynamic & flexible - working hours Willing to travel or move to other country Fluent – English, Finnish & Russian

Job requirements

Regional Manager Bachelor Degree – Management/ equivalent

(Preferably Master’s Degree) Working experience Motivation skills Willing to travel or move to other country Posses communication & presentation skills Fluent in English, Finnish & preferably Russian

Job requirements

Facility Manager Bachelor Degree/ equivalent Knowledge of the service industry Ability to work individually Finnish & basic English Dynamic & flexible

Job Design for Middle ManagementJob EnlargementJob EnrichmentJob RotationFlex-timeAlternate Work Schedule

Job Enlargement

Horizontal loadingCreating more jobs

Job Enrichment

Level of jobAuthority and controlIndividual performance reportsTraining programsIndividual specific tasks

JOB DESIGN

Job rotation

Flex-time

Alternate work schedule

CONCLUSION

QUESTIONS?

THANK YOU!!