BP-CENTRO-Finland

Objectives and Policies

Joanne Ooi Po Ean

Faradila Tokshim

Heidi Honkanen

TEAM 1

21 June 2001

Mission Statement

S M A R T

Specific

Measurable

Actionable

Relevant

Time-based

21 June 2001

GoalsORGANISATIONAL GOALS:ORGANISATIONAL GOALS:

•Company's long term performance goals

•Manage globalization changes - proactive manner

•Commitment towards TQM

•Top shopping complex developer & operator

•Development of sufficient human capital

•Penetrate the new emerging markets

21 June 2001

Goals

CORPORATE CULTURE & IMAGE:CORPORATE CULTURE & IMAGE:

• Integrated common corporate culture

• BP’s brand name and products

SOCIAL RESPONSIBILITY:SOCIAL RESPONSIBILITY:

• Financial performance and value to shareholders

• Environmental aspects

21 June 2001

Principles & Values•Result of globalization:Result of globalization:

- high quality

- enhanced core competencies

- difficult to imitate by competitors•Image and perception:Image and perception:

- standard image at all facilities

- customer friendly services

- top quality products

•Reliable employees:Reliable employees:

-homogeneous staff

-knowledge workers

21 June 2001

Code of Ethics

ethical behavior

competent performance

management excellence

innovative practice

equality of opportunity

social justice

unity of purpose

sustainable development

21 June 2001

PoliciesInternal PoliciesInternal Policies

- high standard of professional conduct

- commitment towards changes

- embrace new technology - HRIS

- comparable worth - prevent discrimination

ExternalExternal

•Abide government regulations:

- Health Regulations and Rights

- Sexual harassment at workplace

- Uniform Guidelines on Employee Selection

- Taxation (Proliferation of new laws)

21 June 2001

Policies

Management StyleManagement Style

• common management policies - applicable market wide

Cultural BiasesCultural Biases

• official language - English

• multi-linguist

• multinational employees

• recreational activities - develop harmony

21 June 2001

PoliciesEmployment and PromotionEmployment and Promotion

- practice of EEO and AA

- recruit from within

- job rotation

- internship programs

- outsource, below mid-management level

WagesWages

• escalator clauses

• pay grades

• pay equity

21 June 2001

PoliciesCompensationCompensation

- expatriate incentives

- annual bonus

- workers compensation insurance

21 June 2001

Visions• headquarter to centralize:

- operation coordination

- direct communication

- foster corporate culture

• reduction in organizational layers

• strong multi-cultural HRM team

• work closely with:

- franchisees

- local business owners

21 June 2001

Visions

•Long-term focus in the Baltic, Russia and other Central Europe market:

- regional manager for each region

- country manager to supervise regional managers

- develop new contact and local networks regional transportation and distribution channels

•Respect local cultural differences

21 June 2001

Vision

• Focus on:

- customer loyalty

- brand recognition

• effective marketing strategies

• advanced technology

• respond towards market

• costs minimization

21 June 2001