Boston Techie, May 2012

Boston Techie, May 2012
Boston Techie, May 2012
Boston Techie, May 2012
Boston Techie, May 2012
download Boston Techie, May 2012

of 4

  • date post

    29-Mar-2016
  • Category

    Documents

  • view

    216
  • download

    0

Embed Size (px)

description

Boston Techie, May 2012

Transcript of Boston Techie, May 2012

  • !!

    "##$%!

    !"#&!!"#$!%&'%!

    $%&'(#)%#*%+,#-&).#/%0&12#324&52#/6'6(272')!

    "'()*+,-'./01! 2).+'-3+4-2',! +)*! +5264-'.!

    !"#$%&' ()*#' +,%' -./$0.1' 2"(+-3'

    62/-(-*,7!!89-,!:*+',!49+4!*:6/20**,!;92!

    '**5! 42! ;2)>-(*! (+'!

    (922,*! +! ,:+)4692'*1! 4+?/*41! 2)!;-)*/*,,!

    +((*,,! (+)51! +'5! 49*! 2).+'-3+4-2'! ;-//!

    +,,-,4!9-:!2)!9*)!-'!6)2(=)-'.1!:+-'4+-'-'.!

    +'5!=,-'.!49*!5*@-(*!;-49!-'4*)'+/!,0,4*:,!

    /-=//0!-:6/*:*'4-'.!BCDE!)*F=-)*,!

    -'@*,4:*'47! ! "4! 4+2)!

    *:6/20**,! 42!6)2(=)*!5*@-(*,1!2?4+-'! -'A

    ;+))+'40! +'5! 2=4A2>A;+))+'40! ,*)@-(*1!

    (9+'.*! 5*@-(*,1! 6/+',! 2)! (+))-*),1! +'5!

    $%4.6.' 6./$0.7' $%4)' 48.' )#&5%$954$)%:7'

    ,0,4*:,7! ! 8*(9! G*4;2)$?.'-./$0.'=5%5&.@.%4'7.#/$0.'

    6)2@-5*,! >=//! /->*A(0(/*! ,=662)4! >2)!

    *:6/20**! :2?-/*! 5*@-(*,7! ! H*! 2)5*)!

    5*@-(*,!>)2:!+!,*4!2>!(+))-*),!,*/*(4*5!?0!49*!

    (=,42:*)! +'5! 6)2@-,-2'! 49*:! +((2)5-'.! 42!

    48.'%..67')A'48.'0*74)@.#:7'.@B?)C..7D';-.*/*!01!234(.!536(31!786!(.06!(/**9! !89-,!:2'49!

    ,.:#.'A.54*#$%&'5'#.0.%4'8$74)#$05?'B8)4)D''E.:/.'A.54*#.6'

    +! :-J! 2>! =)?+'! 4)**,1! :2,4/0! +)2='5! #2=49! B2,42'! +'5!

    ,2:*! -'!249*)!'*-.9?2)9225,7! !C2=!:-.94!'**5!42!)*+//0!

    F%),' G)*48' ")74)%' 4)' ,$%' 48$7' @)%48:7' 0)%4.74H' ' ;8$7'

    >+:2=,! 4)**1! ;9-(9! .+@*! X20! 42! :+'0! -'! #2=49-*1! ;+,!

    ,4)=(*;!0*+),!+.27!!89-,!,(*'*!,92;,!49*!

    4)**!,22'!+>4*)!-4!;+,!,4)=(-(+4-2'1!)*()*+4-2'1!'2-,*!)*5=(4-2'1!-:6)2@-'.!+-)!

    F=+/-40!+'5!6)24*(4-'.!49*!*'@-)2':*'47!!K?2@*!+//1!49*0!:+

  • !!

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    !

    ! !

    !

    !

    #/22)#6#;%:)%'#>-(*!42!6*)>2):!

    :+-'4*'+'(*7!!C2=)![*/6!E*,,*)@-(*! 4*(9'-(-+'1! ;92! ,2/@*,! 02=)! =).*'4! 6)2?/*:!

    )-.94! +;+07! ! K! 4*(9'-(-+'! 4)2=?/*,9224,! 02=)! :2?-/*!

    5*@-(*!6)2?/*:!+'5!.*4,!02=!?+(,:+)4692'*1!?=4!9+,!*,4+?/-,9*5!+!`22./*!

    I+-/!+((2='4!X=,4!>2)!49*!692'*7!!#9*!=,*,!

    9*)! 692'*! >2)! 4*J4! :*,,+.-'.1! *A:+-/1!

    a+(*?22:*,,+.*,!;*! +//! )*(*-@*! 49+4! *'5!;-49! +!

    !B?.57.'.K0*7.'@C'>#./$4C1'4)'5BB#.0$54.'

    92;!=?-F=-42=,!:2?-/*! 5*@-(*! *A:+-/! 9+,!

    ?*(2:*7! ! K4! 8GB1! ;*! 9+@*! +! :2?-/*!

    ;2)2)(*! 2>! "8! (2',=/4+'4,1! :+'0! 2>!

    !

    !

    "#$!%&'()*!+)*#&,-)!./0/'),!

    =%-#3%#>%?#@:2#>%?+#/%0&12#324&52A!

    !;92:!,4+0!(2''*(4*5!=,-'.!49*-)!692'*,!

    ;9-/*!2'!49*!)2+57!

    !

    8*J4! :*,,+.-'.1! 4221! 9+,! (9+'.*5! 49*!

    >+(*! +'5! 6+(*! 2>! ?=,-'*,,7! !H+44*),2'A

    E-2)-2! *J6/+-',! 49+4! 9*)! 2).+'-3+4-2'!

    '2;!)2=4-'*/0!(2//*(4,!+!'=:?*)!>2)!4*J4!

    :*,,+.-'.! +/2'.! ;-49! 249*)! (2'4+(4!

    $%A)#@54$)%D''!;8.'%*@>.#')A'B8)%.'05??7'

    857' B?*@@.4.6J1' 78.' 75C7D' !()*' F%),'

    C)*:#.'%)4'>)48.#$%&'7)@.)%.1',$48'4.K4'

    :*,,+.-'.! ?*(+=,*! 49*! 6*),2'! 52*,! '24!

    '**5! 42! -'4*))=64!;9+4! 48.C:#.' 6)$%&' 4)'

    9+@*!+!692'*!(2'@*),+4-2'7! !H+44*),2'A

    -$)#$)' A$%67' 4854' 4.K4$%&' &.47' B.)B?.:7'

    +44*'4-2'!>+,4*)!49+'!*A:+-/1!?=4!-,!/*,,!2>!

    +'!-'4*))=64-2'!49+'!49*!692'*7!

    !

    "'()*+,-'./01! *:6/20**,! +)*! =,-'.! 49*-)!

    6*),2'+/! (*//! 692'*,! >2)!;2)>*),! I2?-/*! E*@-(*! I+'+.*:*'4! 42!

    8.?B' )*#' 0?$.%47' $%4.6.' .@B?)C..:7'

    6*),2'+/! 692'*,! -'42! 49*-)! "8! ,0,4*:,7!!

    M2'4+(4!=,!425+0!42!>-'5!2=4!:2)*T! !

    !

    B76+)C.%'2:#B642#D'&761:E#!"#$%&'&(#/6(F#!K((2)5-'.! 42!+! )*(*'4!+)4-(/*! -'!@#)'6,%,-!

    :+.+3-'*1!(-4-3*'!@2/='4**),!+)*!,4+)4-'.!42!

    6*)>2):!X2?,!2'(*!9+'5/*5!?0!.2@*)':*'4!

    2!L*??A#*)@-(*! `2@*)':*'4! M2:*,! 42! +'!

    M%6J1'>C'N5*?';5C?)#3D' '=)>$?.'4.08%)?)&C'

    *'+?/*,! 49-,! ,9->4! ?0! *'+?/-'.! (-4-3*',! 42!

    >-'5!2=4!F=-(! B2,42'! 9+,! -:6/*:*'4*5!

    M-4-3*',!M2''*(41! +! 422/! 49+4! /*4,!(-4-3*',!

    )*62)4! 6)2?/*:,! +'6' 7..' )48.#' 0$4$9.%7:'

    )*62)4,!=,-'.!49*-)!:2?-/*!5*@-(*,7! !$,-'.!

    M-4-3*',! M2''*(41! 8*(9! G*4;2)!

    B*>2)*!X2-'-'.!8GB1!82:!5*@*/26*5!+!/2'.!)*(2)5!-'!4*(9'-(+/!6)2X*(4!:+'+.*:*'41!-'(/=5-'.!

    ,4-'4,!+4! "BI1! b29'![+'(2(6)' I' &.4' 48$7' #.@)/.6P1' ' G*75%' 75,' 4854'

    49*! ,-4*! ;+,! +! ,92)4! 5-,4+'(*! >)2:! 9*)!

    92:*7!!#9*!;+/>-(-*'(0!

    +'5! ?)-'.-'.! 6*26/*! 42.*49*)7! ! 89*0!

    -:6)2@*! 2=)! /-@*,R+'5! 492,*! 2>!

    262,,=:,R-'!='*J6*(4*5!;+0,7! !

    !

    G%&'#).2#9%'42+:6)&%'#%'#H?+#;1%(#%+#I6520%%,!

    !0#1!A#!B#3!35'!B#36!.#$%&'!A')%*'!C#6!1#6D7!!",! -4! +! ,:+)4692'*! 2)! +)*! 02=! +'! -W+5!

    5*@24**R2)!52! 02=!=,*! +!5->>*)*'4!

  • Meet a Boston Techie

    Your TNB technician arrives at your office to perform maintenance. Your Help Desk call gets escalated to a service technician, who solves your urgent problem right away. A technician troubleshoots your mobile device problem and gets you back to work on the go. Behind the scenes is Tom Hughes. Tom manages our IT Consultants, matching them to jobs and scheduled visits at client sites. He also handles service for our Mobile Device Management clients, ensuring success, quality and excellent customer service in troubleshooting client issues.

    The advent of mobile devices is changing the way we do business. Here at Tech Networks, more and more of our clients and staff do important business on their mobile phones, grabbing time on the go. I couldnt live without my smartphone, says Nancy Watterson-Diorio, Executive Director of Boston VA Research Institute (BVARI). Watterson-Diorio chooses not to check her work e-mail on her smartphone, but has established a Google Mail account just for the phone. She uses her phone for text messaging, e-mail, Facebook, LinkedIn, maps, Google search, and the list goes on. I once went to a meeting in Las Vegas and they gave me an app for the meeting, Watterson-Diorio says, in what has become a conference planning trend. One only has to think of the many e-mail messages we all receive that end with a please excuse my brevity to appreciate how ubiquitous mobile device e-mail has become. At TNB, we have a mobile workforce of IT consultants, many of

    Tom Hughes Resource Manager

    How Do You Use Your Mobile Device? whom stay connected using their phones

    while on the road. Text messaging, too, has changed the face and pace of business. Watterson-Diorio explains that her organization now routinely collects a number for text messaging along with other contact information. The number of phone calls has plummeted, she says. You know youre not bothering someone with text messaging because the person does not need to interrupt what theyre doing to have a phone conversation. Watterson-Diorio finds that texting gets peoples attention faster than e-mail, but is less of an interruption than the phone. Increasingly, employees are using their personal cell phones for work, in highly productive but unexpected ways. As technology improves, we expect this trend to accelerate. Thats why TNB offers Mobile Device Management to help our clients integrate employees personal phones into their IT systems. Contact us today to find out more!

    Smartphones Save Animals: Governing Mag. According to a recent article in Governing magazine, citizen volunteers are starting to perform jobs once handled by government (Full-Service Government Comes to an End, by Paul Taylor). Mobile technology enables this shift by enabling citizens to find out quickly about easy ways to help in their own neighborhoods. People help each other more, and the city has to send out fewer trucks for minor jobs. The City of Boston has implemented Citizens Connect, a tool that lets citizens report problems and see other citizens reports using their mobile devices. Using Citizens Connect, Tech Networks CEO Susan Labandibar took care of a municipal issue in her South Boston neighborhood

    Before joining TNB, Tom developed a long record in technical project management, including stints at IBM, John Hancock, and over 20 years at Harvard. In his spare time, he enjoys fly fishing, photography and amateur radio.

    and became one of the examples in the Governing article. As reported in the article, Susan was browsing Citizens Connect on a cold winter night when she saw this message: Possum in my trash can. Cant tell if its dead. Barrel in back of 168 W. 9th. How do I get this removed? Susan saw that the site was a short distance from her home. She walked over, turned the trash can on its side, resolved the ticket and tweeted Good night, sweet possum. Mobile devices are increasing efficiency and bringing people together. They improve our livesand those of opossumsin unexpected ways.

    Join the Conversation on Our Blog or Facebook How do you use your mobile device for work? Is it a smartphone or are you an iPad devoteeor do you use a different kind of device? Join the conversation on our Boston Techie blog or on Facebook! Wed love to hear from you.

    Join the blog conversation here: http://bit.ly/yourmobiledev

    Or access the Facebook conversation: http://on.fb.me/tnbwall

    See you online!

  • ISSUE

    17 | MAY 2012

    Going to Work with Mobile Device Management Increasingly, organizations are adopting Bring Your Own Device (BYOD) policies. This means that employees who need to work outside the office can choose a smartphone, tablet, or wireless ac