Bosasa Bosele -Ed2 March 2013

FROMTHE CEO

Manage your energy

Today I am going to write about energy.

Everybody wants it. The most important

subject under discussion in the world today is

about energy, where to get it and how to use

it. If you use a taxi or have your own car and

the costs of this hurt your pocket, you are

already engaged with the world of energy –

the vagaries of fuel supply.

As you know Mogale Business Park

was architecturally, ecologically and

ergonomically designed to maximise your

energy. Without the combined energy of

every member of staff we will not get work

done, the health of the company will be

affected and you will not be able to give

of your best. Harvard Business School

started this discussion because their

leaders say too much emphasis is placed

on time management instead of energy

management.

Now that is a thought. To some work is a

period of activity between 8am – 16.30pm

That is where the problem starts says

Harvard. If all of us do not harness and use

our energy effectively, the hours of work

matter little. Nothing may be produced. If

you are feeling exhausted, disengaged or

sick, the reason may be lack of energy and

lack of management of your available energy.

Generally we do not see energy

management in ourselves as part of our duty

and obligation to the Company. But it is.

In a recent blog I spoke of all staff being

part of our front line reputation management

which should be conscious. If we present

ourselves to customers with half portions of

“Without the combined energy of every member of staff we will not get work done, the health of the company will be affected and you will not be able to give of your best..”

��

image. It suggests lack of drive, interest, zeal

and endeavour. Our bodies are Temples of

the Holy Spirit. So why do we not engage

with our energy supply within this hallowed

Temple?

Harvard Medical and Business Schools

share the view that good use of energy is an

indicator of integrity. Good character looks

after energy levels in order to deliver peak

performance. Harvard research suggests

four dimensions of energy management

rather than time management, believing that

more will be done in the allotted time with

this mindfulness: physical energy, emotional

energy, mental energy and spiritual energy.

Harvard shares its discoveries.

Enhance your sleep by going to bed a

little earlier. Avoid alcohol and cigarettes.

Do exercise at least three times a week.

Express positive emotions in yourself and

others through appreciative comments. Be

positive in e mails, conversation and notes.

Reduce interruptions when performing high

concentration tasks.

Focus and focus again, moving your mental

energy up several strategic notches. Identify

activities that make you feel good about

��

time and energy to what is important. Live

your core values and spend at least 20

minutes relaxing in the evening.

Connect with your family with love. The

price of a gym membership is less than a

month’s supply of cigarettes and potato

chips. Destructive people and gossipers

sap our energy. Press delete. Learn to

��

Lastly, I gave you Mogale Business Park -

designed with purpose to give you energy,

opportunities for exercise, peak performance,

peace and sanctuary. Use it wisely.

God Bless.

NKOKHELI

1 FROM THE CEO

Words GAVIN WATSON

BOS031_0313

2FROM THE CEO

FROMTHE EDITORS

Bosasa is raising the bar again. CEO Gavin

Watson has placed his signature on the

Bosasa Group by using modern media for

communication, engaging with all staff on the

Company’s vision and strategy. You have

been given privileged insight into the mind of

the CEO. With his blogs he has shared his

leadership principles, synthesised from the

best thinking in the world and adapted to our

circumstances. With his Imbizos he is giving

all of us the opportunity to raise personal

issues, ask questions and gain insights to the

Group’s journey. We can never say our CEO

is not visible and actively communicating his

vision for us to translate at the cold face.

One person asked “What is Bosasa going

to do for my career path development?” The

rapid response was very much in line with

The Bosasa Group has always stood

��

faith. The organization regards the Easter

weekend as one of the two main periods

��

bonds. A large contingent of Bosasa staff

goes on religious pilgrimages in Limpopo,

KZN and church conferences at this time.

Otherwise this is the most migration heavy

time. Those whose families live in remote

areas are reunited with them. Bosasa Board

of Directors and management keep the staff

in their prayers that they may travel safely at

this busy time.

President John F Kennedy’s famous one

liner: ‘Ask not what your country can do for

you, ask what you can do for your country.’

It became very clear once more that Bosasa

gives us all the rope we need to achieve,

come up with ideas and implement them. We

are custodians of our own fate. What we are

witnessing is a process of staff engagement.

Yes, job satisfaction, Company commitment

and personal feelings of empowerment all

relate to engagement with staff. Everyone

who meets with Gavin Watson, both in and

out of Bosasa comment on his high energy

level which in itself is an indicator of his

enormous success. He provides conditions

in the workplace that promote a sense of

engagement. He reaches out. We have to

reach back. Engagement say the gurus,

is evidence of commitment: a combination

of energy, involvement and effectiveness.

You will see from our new Bosele that we

are encouraging contributions from every

department. Tell your story. Only very

minor editing will take place such as fact

and spell checks. These contributions are

evidence of engagement and commitment

(plus a modicum of energy). We await your

contributions eagerly. You now have a say.

So say it.

DENISE BJORKMAN

CHIEF EDITOR

Words DENISE BJORKMAN

EASTER IS A TIME FOR REFLECTION The Board of Directors

BOS032_0313

BOS026_0313

WATSONLINE / TRUTHONLINE 5

RELATIONAL LEADERSHIP 5

BOSASA RELATIONAL LEADERS AND OUR ECO-SYSTEM APPROACH 7

THE BOSASA WORD OF MOUTH MARKETING AND BRANDING 9

CONTENTS

FROM THE CEO 1

FROM THE EDITOR 2

CONTENTS 3

FEATURES 11

MAIN ARTICLE:

NKOKHELI’S IMBIZO - THE DURBAN AND CAPE TOWN PHASESBosasa Group CEO Gavin Watson’s

conversations are gaining pace and drawing

participation from the guests. The Imbizos

have been tracing Bosasa’s national footprint

starting in Gauteng at the seat of the board...

READ MORE ON P13

COVER DESIGN &PHOTOGRAPHYEKAYAMEDIA

MAKING MEETINGS WORK 11

NKOKHELI IMBIZO - DURBAN AND CAPE TOWN FEED BACK 13

MOBILE KITCHEN UNITS 15 REAKGONA CENTRE THANK YOU 18

BOSASA YDC PARTNERS WITH GOVERNMENT AGAIN 21 BOSASA EMPOWER OFFENDERS AND BROADER COMMUNITIES 22

HAPPINESS IS BOSASA FOR FRANS 26

EASTER JOY 24

BRIGADIER BOSHIELO 30

3 CONTENTS

22/03/2013 - 1962 - MTG

EKAYAMEDIA 23

PROCUREMENT 27

HUMAN RESOURCES 28

COMPETITION 31

BOSELE EDITORIAL TEAM

chief editorDENISE BJORKMAN

sub editor/sVELILE PHATOTHEMBI MODUNGWABELINDA PHETO

contributorsTHE BOARD OF DIRECTORSDR LOUIS SCHOLTZCORRIE BOTESLUXHOLO MALINDIRYNN ROODEJASON STOLTZROBERT WAKELINGDUDU DUBEJOHAN ABRIEALLISTER ESAU

photographyEKAYAMEDIA

design & layoutMPHO MOJELA

illustrationRIAAN VAN ZYL

project managementGEOFFREY GREEN

stategy & productionJASON STOLTZ

��PAPA LESHABANE - DIRECTOR(CORPORATE COMMUNICATIONS)

contact boselePRIVATE BAG 2002KRUGERSDORP1740

+27(0)11 662 [email protected]

websitewww.bosasagroup.com

disclaimer��!"#"�� of THE BOSASA GROUP. All material is strictly copyright and all rights are reserved. No portion of this magazine may be reproduced externally, wholly or in part, in any form without the consent of the Bosasa Group. The views and opinions expressed by the contributors to this publication are not necessarily the views and opinions of the publishers, the Bosasa Group or its associates. While every effort has been taken to ensure the completeness or accuracy of the published information, errors and omissions may occur.

OUR NEW LOOK BOSELE – MORE THAN A FACELIFT 23

TAKING BOSASA ONLINE, LOUD AND PROUD 24

HOW TO BECOME AN APPROVED VENDOR 27

EXPLANATION OF SYSTEMS 19

BOSASA EMPLOYING FOR THE FUTURE 28

INTELLECT & CAPITAL’S IDEA FACTORY 31

INTELLIPUZZLE COMPETITION 33

INTELLIPUZZLE WINNERS 34

4CONTENTS

LOOK OUT NEXT MONTH FOR EXCITING ARTICLES FROM OUR OTHER REGIONS / DEPARTMENTS!

COMPLIANCE 19

Marketing & Branding Solutions

PIONEERING THE FUTURE

“teams2lead”:RELATIONAL LEADERSHIP$��%�� '� ��

leadership meeting for 2013. We once again

experienced the strength of our Bosasa team

spirit and our relationships that have stood

the test of time. One of our Bosasa strengths

is the relational

base of our group.

A leadership imperative is the responsibility

to nurture relationships that lead to

collaboration between stakeholders. This

requires the ability to optimize time. Time

is one of our scarcest “resources”. We

therefore need to spend our time wisely on

that which matters, building relationships.

In our meeting I shared the story of Peter

as found in Luke 5:4-7. Peter and the other

��

However JESUS told them to cast their

�� $��

�� $��

be compared to networks and collaboration.

*��

be strong to carry the miraculous catch, so

too, do we need strong relationships. Our

networks with like-minded stakeholders will

place us in a position of strength to provide

growth opportunities and services.

Remember, relationships lead to

collaboration, collaboration leads to a

stronger Bosasa. It is important to know

the value of your relational base in order to

assess the strength of your collaboration

efforts. And although relationships are

“intangible” they are valuable. Relational

leadership therefore is one of our priorities as

we move ahead.

The following will assist you as a Bosasa

leader to be a “relational leader”:

��

;� As a Bosasa leader, you are a relational

leader. To engage as a relational leader

is to engage in the challenge

of living a relational life. Life contains

business, not the other way around.

;� *��

within your working environment that

are valuable. Include all the main

people you have to interact with. These

may include leaders, team members,

clients/customers, suppliers, peers

or other organizations. Ask yourself a

number of questions. For example, are

there any key relationships to which you

are not giving enough attention? If so,

how can you optimize time to give more

attention to these relationships? How

successful are you in prioritizing those

relationships that are most important to

you?

2. Scan your Bosasa team with a

��

As a Bosasa leader, you play an active

role when it comes to our Bosasa culture,

our services and our structure. You have

��

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around. Here are a few questions you can

ask about the relationships in your team:

;� How many meetings take place

between yourself as leader and your

team? How often, where, and is there

time for discussions? Spearhead

frequent meetings, discussions and

participation. Encourage productive

conversation. You will then actively

participate in building relationships, our

culture, our services and our structure.

;� Do your team members buy into

your team goals? Are they actively

participating as team members or

merely employees? What is your team

morale like, do your team members

foster a trust relationship? Are you

friends as well as colleagues? You are

the Bosasa team leader. Work on your

internal relationships, they inevitable

impact your relationships with external

stakeholders.

3. Treat all your relationships as ends,

not just as means

;� This is a real issue in any organization

where there can be so much pressure

from the bottom line. However, good

relationships really count. It is sincerity

and team spirit that will build true,

loyal relationships. As Bosasa team,

demonstrate sincerity and you will

have the satisfaction of knowing that

you have acted with integrity towards

customers and suppliers.

Bosasa team, make the effort to “connect”.

Do not waste time on pondering about

relationships that have no value.

Choose to connect to the place where you

belong. Bosasa is a place where we all

5 WATSONLINE / TRUTHONLINE

Words GAVIN WATSON

belong. We witness the strength of our

teams, our networks as well as all our

supportive relationships. An intangible value

that cannot be bought or paid for in

monetary terms, but a value that requires

time well spent and leadership successfully

given to build our relational value

base in Bosasa. We are “teams2lead”;

“teams2value” and “teams2develop”. You are

a relational leader, lead by example as you

foster a good attitude towards our Bosasa

network and relationships.

Have a blessed week.

GOD bless

““IT IS THROUGH OUR RESPONSES TO OTHER PERSONS THAT WE BECOME PERSONS. IT IS OTHERS WHO CHALLENGE, ENLIGHTEN AND ENRICH US. THERE IS NO SUCH THING AS THE ISOLATED INDIVIDUAlL. REALITY IS THE LIVED RELATION. THROUGH SHARING IN THE GIVING AND RECEIVING OF MUTUAL BEING THE “I” BECOMES REAL. REALITY IS AN ACTIVITY IN WHICH I SHARE WITHOUT BEING ABLE TO APPROPRIATE IT FOR MYSELF. WHERE THERE IS NO SHARING, THERE IS NOT REALITY… ALL REAL LIFE IS MEETING.”

6WATSONLINE / TRUTHONLINE

WAT004_0213

J H OLDMAN

“teams2lead”:BOSASA RELATIONAL LEADERS AND OUR ECO-SYSTEM APPROACHChanges in technology require creative

and adaptable systems planning. Rapid

technology changes have an effect on

organizations and if the leadership team of

any organization is not innovative in their

approach towards new business solutions,

the organization can fail.

Your job as a leader is to involve your team

members in innovative conversation. As a

relational leader, you take on the role of a

resource allocator. That places you at the

centre of your team’s creative processes.

We often make the mistake of thinking about

innovation and creativity as products of

individual genius. They are not. Generally,

innovation occurs as a consequence of

brainstorming and facilitated conversations

and collaboration.

In last week’s email we focused on the role

of the relational leader and how important

collaboration is in the goal for achieving

an even higher-growth Bosasa. As Bosasa

relational leader you need to know how to

communicate, collaborate and create new

opportunities for growth. Partnering with like-

minded people and organizations lies at the

heart of the creation of new wealth. And here

we see how Information Technology and the

Internet play an imperative role.

How can we optimize Information

Technology and the Internet to serve our

relational ends?

Many organizations have incorrectly

assumed that an Information Technology

based community will only be an imitation

��Q� ��[��\� ��

viewpoint ignores, is that such Information

Technology based communities and teams


can supplement and enrich rather than

replace real-world communities. Virtual team

members interact in more ways than ever

before and in many diverse settings. The

outcome has been greater participation and

deeper human connections – relationships.

In the Internet economy, an approach is

needed. That is, organizations need to gather

data about “ecosystem” opportunities and

become actively involved in the creation of all

the various elements required to allow that

new opportunity to emerge and ultimately be

served.

Here knowledge is key. Team members

of an organization must learn to scan the

environment for “ecosystem” of business

activities. They must develop the insight

required to combine these into systems of

“new species” complementary relationships.

And the corporate leader must access

the health and well-being of the various

economic ecosystems in which their

organization participates, in order to use its

resources to effectively foster innovation and

growth. There are rich opportunities available

to organizations who learn –– ahead of

others, how to function in the new mode.

��

organization.

Our Bosasa leaders are leaders. And as

relational leaders we have taken on the role

as resource “Net-aware” allocators.

1. Our On-It team is actively involved

in shaping numerous integrated

ecosystems for the Bosasa Group.

2. Our Sharepoint Project team is

implementing the Sharepoint integrated

business development platform right

throughout Bosasa, thus leading,

shaping and nurturing this ecosystem.

3. Our Business Intelligence team actively

encourages other Bosasa teams to

contribute to and even control various

aspects of our emerging business

intelligence ecosystem.

We understand that designing an ecosystem

simply to exert administrative control is

counter productive. Therefore our Bosasa

��

whichever way will best contribute to our

long-term successes.

We successfully use technology to bring

our partners, team members, and suppliers

together seamlessly to create value for our

customers and clients. We are relational

leaders!

In closing, an ecosystem approach is

inherently relational and as we continue to

optimize technology and value our various

relationships, we will continue to be Bosasa,

the high-growth group of the future.

Have a blessed week as we continue

to be “teams2lead”; “teams2think”;

“teams2innovate”.

WAT006_0213


WAT002_0213

“teams2lead”:The BOSASA word of mouth marketing and ��Our Bosasa brand is more than merely

dressing in a corporate uniform. It is very

important for our Bosasa team members

to remember that when dealing with

our customers, you are marketing and

representing our brand. By focusing on

brand representation, you are creating happy

customers and making them our Bosasa best

“advertisers”.

If clients like what you do, they will want

to tell their friends about our products

and services. This is “marketing and

advertising our brand” (the name) and this

form of marketing is called “word of mouth”

marketing, Bosasa a very powerful form of

promotion and positioning. “Word of mouth”

marketing is one of the most effective ways

of promoting our brand. It is about our

Bosasa people delivering the message of

who we are and what we do. People love to

talk and therefore “word of mouth” marketing

and branding is about earning that good

conversation with your client or customer. Let

us take a look at a few facts regarding “word

of mouth” marketing:

1. What is “word of mouth” marketing?

“Word of mouth” marketing is giving

people a reason to talk about and then

��

accentuate that conversation. When

you say something, you are marketing

and branding the group. When your

customer says the same thing, then that

is word of mouth marketing.

2. The reasons for “word of mouth”

marketing.

;� Be interesting and worth talking about.

;� Make your customer happy.

;� Earn the trust and respect you want.

;� Make it easy for people to talk about

you and the group.

;� Get the customer and client to like you,

your service and product.


;� Talking makes them feel good.

;� They feel connected when they talk with

others.

3. Ideas of “word of mouth marketing

��

�� Customers are in control - Get used

to it. Whether you realize it or not

people are talking about you and in the

market place. Our challenge is to make

sure that what is being Bosasa said

about us is good on an ongoing basis.

If we can achieve this, then “word of

mouth” recommendations can deliver a

steady stream of people predisposal to

us. Learn how to make this work.

�� You are the user experience - Make

it great. Marketing today is much more

about what you do rather than what

you say. If you do what you say, more

people will respect that and choose to

do business with you.

�� Honesty is essential for “word of

mouth”. “Word of mouth” marketing

and branding requires honesty and

transparency. It gives the customers a

voice and provides a platform for them

to either attract others or warn others

away. Respect our clients, make them

happy and everything will work out just

��

�� “Word of mouth” changes the maths

�� The morale is if you

treat your customers well, you end up

creating the most powerful force there

��^� ��

_��

translate into public trust, that creates

more customers and clients who want

to do business with you in the future.

“Word of mouth” has a direct impact on

��

4. Effective principles for “word of

mouth”��

;� Do everything to make your customer

happy.

;� Earn your customers’ respect and let

them do your marketing.

;� "��

They lay the foundation for everything

else you want to do.

;� You are the user experience. Give

customers memorable experiences.

;� Negative “word of mouth” is an

opportunity to learn what you need to

�[��`�{��#��

;� People are already talking about you,

your company and your offerings. Your

only viable option is to join the ongoing

conversation.

;� Be interesting, noteworthy, exceptional

and visible or you will become

irrelevant.

;� If it is not worth talking about, it’s not

worth doing. Stand out from the crowd.

;� Make the story of our company one

worth talking about to other people.

;� It’s smart to harness “word of mouth”

productively to make business treat

people better. Customers need to be

respected.

;� Honest marketing will always make

more money… be yourself.

“Word of mouth” marketing is about being

honest and respectful to customers and

people. Real people will talk about you when

they like you, your service and the things you

do. “Word of mouth” marketing is far more

powerful than all the advertising in the world.

Happy people grow your business. In the

end, it’s much more fun to go to work each

day at a respected company that is honest,

fun and treats people well. You can make it

happen.

��!��

means the following:

;� You have to represent the brand

correctly when you market it to various

clients.


““WORD OF MOUTH” MARKETING IS ONE OF THE MOST EFFECTIVE WAYS OF PROMOTING OUR BRAND. IT IS ABOUT OUR BOSASA PEOPLE DELIVERING THE MESSAGE OF WHO WE ARE AND WHAT WE DO. ”

WAT005_0213

GAVIN WATSON

;� You don’t need a marketing budget for

“word of mouth” because you represent

and live our Bosasabrand: “service

excellence”.

;� You need creative thinking, passion and

commitment to make it work.

;� “Word of mouth” marketing creates a

multiplied effect for the brand.

Therefore, as team and leaders, we need

to be aware that our actions trigger “word of

mouth” Bosasa marketing and reputation.

Be aware of what you do and what you

say. For our actions speak louder than

words, and our actions lead to the “words

of our clients and customers.” Let us

remain “teams2lead”; “teams2brand” and

“teams2develop” as we give our most loyal

ambassadors, our clients, a good reason to

talk about us.

May you have a blessed week.

11 FEATURES

MAKING MEETINGS WORK

facilitation mode (mediation mode only if

necessary). Again, the end game is to make

decisions, which drive actions that are in

alignment with the desired outcomes – it’s

just not that hard. By simply following the

guidelines below meetings become more

streamlined and productive

�� Create a culture where meetings

are the exception and not the rule.

When meetings are a rare occurrence

the laws of scarcity will apply causing

them to be valued as a highest and

best use activity and not a nuisance.

80% of meetings never need to take

place, so invest your energy in the 20%

that do. If leadership doesn’t adhere to

this standard then it will be impossible

for the rest of the company to do so.

MEETINGS MUST MATTER!

�� Conduct all meetings with a purpose.

Some meetings are strategic and some

are tactical – know the difference and

don’t confuse the two. Remember,

the purpose of a meeting is to create

solutions – not problems, and to

alleviate frustration - not cause it. This

only happens through some form of

value creation, and value is created

by action. Meetings should not be

held to report things, but to do things.

Discussing a problem only adds value

if the discussion leads to solving the

problem. Hoping for an opportunity

is not the same thing as creating

one. Ideating is not innovating. The

bottom line is meetings that don’t drive

action are useless – no exceptions.

MEETINGS MUST EMPOWER!

�� Schedule your meetings in advance

with a full agenda. Creativity and

innovation are stimulated by structure,

��*��}��

addressing, it is worth planning for

and preparation takes time. A detailed

agenda for a meeting should be

circulated in advance to all attendees

so that they have time to prepare to

make a valuable contribution. Lastly, all

meetings need to have a start time and

Words DR LOUIS SCHOLTZ

Every business/department, whether it has

two employees or 2,500, has meetings as a

regular part of getting things done. Although

employees can communicate with one

another in our organization in many different

ways, (leadership/business meetings) if

they are conducted the right way — can be

��

These meetings are not only one of the

most important ways for employees to

communicate within our organization, but

they’re also the way that teams get their work

done, in other words teams2do. Although

individual team members work on tasks

outside of meetings, team meetings give

members the opportunity to come together

to determine the team’s goals, its plans for

achieving its goals, and who will do what,

where and when.

Take a close look at what makes meetings

��%� ��

contribute to better meetings.

Make meetings matter

We’ve all experienced more than our share

of both good and bad meetings. And we

always ask ourselves what makes some

��

waste of time? Make no mistake meetings

are absolutely critical. A meeting is a platform

to listen, extract information and gather

intelligence. A meeting chairman’s role is not

to be right and to try and convince attendees

they should be in agreement, but to seek

the right outcome regardless of whether

dissenting opinions exist. Once everyone

in attendance is aligned to the expected

outcome for a meeting, the leader’s role

should quickly transit into observation and

FEATURES

12FEATURES

an end-time. Don’t abuse other people’s

time and expect them to appreciate you

for it. MEETINGS MUST MOTIVATE!

�� #�� If the

objectives for the meeting are not

�� [��

deliverables your meeting is not worth

having. The purpose of a meeting is to

accomplish something, and you can’t

accomplish something if that something

��

with. Set individual and collective

expectations ahead of the meeting.

Remember, the richness of meetings

can be correlated in direct proportion

to the amount of work done prior to the

meeting. MEETINGS MUST DELIVER!

�� Go into a meeting with the correct

Mindset. Meetings must have

a relaxed, non-intimidating, and

professional atmosphere. If candor and

trust aren’t fostered within a framework

of accountability, no amount of talking

will overcome the tension and animosity

lingering just beneath the surface.

Again, the purpose of a meeting is to

be productive – to actually accomplish

something. Leave the political

correctness at the door. Meetings aren’t

for coddling, and neither should they

resemble a dance contest. Meetings

must challenge, welcoming dissenting

opinions, and encouraging candid

discourse. If people know that they are

valued, respected and won’t be publicly

embarrassed they will come prepared to

deliver. MEETINGS MUST INSPIRE!

�� Invite the right Attendees Too many

people result in an unstructured

meeting. Other than a shareholder’s

meeting, Christmas Party, an

organizational (department, division,

or company wide) gathering, or other

special event, meetings should be

limited to ten or fewer attendees.

Not everyone can or should attend

a meeting, and far too many people

receive invitations to meetings for no

other reason than to appease their

fragile egos. Don’t invite people to a

meeting who have nothing to contribute,

and don’t hold a meeting unless the

key contributors can be in attendance.

If a key person is not able to attend the

meeting, reschedule a time when they

can be in attendance. If you’re coming

to a meeting not prepared to make

a valuable contribution why are you

coming? MEETINGS MUST ACHIEVE!

When you are invited to a meeting which

takes place, it is vital that it is controlled and

managed in order to ensure optimal use of

time. It needs to be co-ordinated and driven

�� }��

Good leaders conduct meetings in a manner

which is professional and controlled whilst

always keeping on track and in line with the

agenda. If you are invited to a meeting, make

sure you are prepared and ready for it. Going

in unprepared is counterproductive and

unprofessional. Following these few easy

steps are a great way to get results out of

your meetings:

�� $��#�!�%��#��

in charge. Someone must be in charge

of the meeting. All meetings should

have a meeting chair who’s responsible

for keeping the meeting on point, on

schedule and achieving the meeting

objectives. Bad meetings are a result of

bad leadership.

�� Always remain focused. Phones

and other possible disruptive devices

need to be turned-off. Nothing can be

accomplished when people are not

giving 100% focused attention to the

issue at hand. If a meeting is important

enough to attend, it should demand the

participant’s full attention.

�� Use the correct Location. Don’t fall

into the trap of going off-site unless

it is absolutely necessary. Off-site

meetings are expensive not only in

terms of the money spent on facilities,

but also in terms of the commute time

to and from the meeting. You should

have the discipline to use your facilities

in an uninterrupted fashion. Make it

known that meetings are not to be

interrupted unless it is an emergency

~ ��<��=��

both urgent and important).

�� Always Assess and Evaluate. The

meeting chair should conduct a critical

post-meeting analyses to determine

what went well, what went wrong, were

the right people in attendance, were the

people prepared, were the deliverables

met, etc. The bottom line is that

companies that have great meetings

have great meetings for a reason. they

work on it!

BOS030_0313

Nkokheli’sIMBIZOIN CONVERSATION WITH

GAVIN WATSON

Bosasa Group CEO Gavin Watson’s

conversations are gaining pace and drawing

participation from the guests. The imbizos

have been tracing Bosasa’s national footprint

starting in Gauteng at the seat of the board.

The next stop was Durban which was

followed by what seems to be the height

of the conversation, Cape Town. By the

time you read this article, Nkokheli’s Imbizo

will have been to Gavin’s home base, Port

Elizabeth in the week before the Easter

Weekend.

In this edition we bring you the highlights of

the Imbizo in Durban and Cape Town.

�� {��

at the Westville DCS facility where Themba

Snyman heads operations in the capacity of

Regional Director after the departure of the

incumbent. Guests of the Imbizo came from

the Westville and Watervaal DCS facilities

�� !��

from King Shaka International Airport and

DoJ sites also came in droves albeit per

invitation.

Papa Leshabane, Communications and

HR director had the Imbizo planned to the

smallest detail. He had commissioned MBP

GM and Events Coordinator Allister Esau to

��`�� {��

� �� %� ��

The objective of the imbizo was achieved

from the moment Gavin broke bread with the

delegates, long before the formalities began.

Gavin’s presentation was consistent with

the spirit and tone of his blogs. From the

Intellect and Capital video clips played to

�� {��Q��

PowerPoint presentations, the delegates

hanged on to every word. The imbizo,

��

a lecture but a conversation. So straight

after the presentation did the questions and

comments begin.

Papa chaired the proceedings. He had

personally ensured that every piece

��'��

proceedings was in place. Whether it was

�� }��

net, he had everything carried in pairs. He

left nothing to chance even inspecting the

venue, twice, on the night before the Imbizo.

The Board was out in full force, with each

member taking part by way of presenting

some of the slides.

In true director of communications style, he

kept the audience awake and in stitches

with his quips and teases. He reminded the

full bench of directors present they were

uninvited but thanked them for taking the

time to show the board’s unity behind the

CEO, nonetheless.

A comment in which Thabo, a Westville

Administrator said had Gavin Watson started

delivering these inspiring messages to staff

when he started working for Bosasa, he

would have progressed so far ahead. This

13 FEATURES

sentiment seemed to sum up the general

feeling in the Imbizo.

Cape Town drew out of that session the

true nature of an imbizo. An imbizo is never

over until the guests say so, or so they say.

This session progressed for almost 8 hours

with each one of the 60 guests intent on

getting their voices heard. The highlight of

this session was by far the moment where

each one of the directors shared with the

delegates what inspired them. Time stood

still and the moment undoubtedly revealed

a never before seen or heard side of the

Bosasa board of directors. An awe-inspiring

side.

With Horizon and Clanwilliam Youth

Centres staff present, Pollsmoor, Cape

Town International Airport security and DoJ

security, the Cape Town imbizo probably

represented the broadest range of Bosasa

Group divisions. A true conversation

stepped into top gear as Gavin engaged the

delegates one-on-one on matters ranging

from business strategy to everyday bread-

and-butter issues.

Acting Chairman of the board, Joe Gumede

told the Bosasa story in a manner that left

the delegates captivated and aspiring to be

part of Bosasa’s future narrative.

BOS043_0313

If anything, the one thing these imbizos

have achieved has been the ability to

assure employees that Bosasa is indeed the

company of the future.

Delegates have commented about the

Imbizo and we share their comments with

you herein under:

Mornay Johnson, Unit Leader

Horizon Youth Child and Youth Care Centre

Upon receiving my invitation to attend

the Imbizo, I felt honoured to be able to

interact with the Board of Directors, and

more in particular, with Nkokeli himself. This

initiative went a long way in making Bosasa

staff feel a strong sense of belonging and

appreciation, as many of them met him for

��

their concerns, extend thanks and enjoy his

sense of humour.

The relaxing, humoristic, but professional

atmosphere in which this Imbizo was held

made it possible for all present to feel

comfortable and partake in the discussions.

Nkokeli truly has lots to offer us as a group

14FEATURES

e discussions.

s as a group

BOS043_0313

and we will continue to live his vision of

Service Excellence. Thank you for making

time for us.

'#��(��Regional Director, KZN

I real found Nkokheli’s Imbizo and the

presentation Nkokheli made awesome,

very informative and I also felt that he came

down the level of the people so they could

understand well. I’m grateful for my team

that we were part of history in the making.

Geoffrey Green, Brand Coordinator,

eKayaMedia

I’ve just been in Nkokheli’s Imbizo and I

found his talk very inspirational. A lot of what

Gavin has said is very pertinent to me in both

a professional and personal level. I’ve had to

do a lot of soul searching in my environment.

We have to be agents of change. We have

to help those around us in order to help

ourselves. We need to lead by example and

we need to inspire those around us and be

servant leaders.

15 FEATURES

BOS019_0313

MOBILE KITCHEN UNIT’S

DCS’ appointment of Bosasa Technical to

build Mobile kitchens while they renovated

their facilities in Pretoria, Krugersdorp and

��

the Bosasa quality of service and product.

Bosasa remains DCS’s number one choice.

After all, we take pride in being known for

providing outstanding service.

The kitchens have built-in tilt and fry pans,

convection ovens and cap dens which are

primarily self-heated pots. The cold and

dry food storage containers are separately

��$��

�� Q

conditioner. The preparation area is built

for ease of use and cleaning to remain

hygienically preserved at all times. The

%��

running hot water, drainage and electrical

reticulation. The modular structure makes

them ready to set up in just a matter of

hours. Hennie Viljoen and the Bosasa

Technical team have been building, custom

transporting and erecting mobile kitchens

on site for the past eight years. Bosasa did

not only provide the necessary equipment.

It also provided engineers who worked on

the design and building of the facilities.

Technicians and inspectors ensured that the

� ��

“At Bosasa, when we were constructing

these mobile kitchens, we did it with our

client in mind. We realised that DCS will not

settle for second best. We prefabricated the

panels at our technical site where we have

skilled technical personnel and loaded them

in special trucks to DCS facilities,” says

Hennie Viljoen, Bosasa Contract Coordinator.

Hennie goes on to say, “Our containers meet

“Bosasa remains DCS’s number one choice. After all, we take pride in being known for providing outstanding service. ”

Words DINEO MOERANE

the highest ISO standards. Before we set-up,

we ensured that the ground was prepared

and the levels agreed with the requirements

of Health and Environment Department. We

are pleased with the quality of our mobile

kitchens and so is our client.”

Bosasa also offers branding for the modular

facilities. The kitchens must be aesthetically

appealing and presented in a manner that

upholds the Group’s name and brand. With

the successful operation of the mobile

kitchens, Bosasa has proven yet again that

��'� ��

16FEATURES

17 FEATURES

BOS039_0313

18FEATURES

LETTER OF THANKS

BOS033_0313

The largest singular problem realised or

perceived in any Group, company, division

or department is communication which

is a word derived from the Latin word

“communis” meaning “to share”.

THE IMPORTANCE OF SYSTEMS’

Words CORRIE BOTES

Good communication is the life blood of any

Organisation and just as the blood in a body

circulates to provide oxygen and nutrition

to all extremities and organs of the body

to keep them working effectively, so the

effective circulation of data and information

within all areas of organisation assists with

their effective operations.

��

to any part of a body results in the disruption

of the effectiveness of the applicable organ or

limb, the none arrival of information or data

to any part of an organisation has the same

result i.e. the disruption of the effectiveness

of the department, division or dompany.

$��

impact upon organs, limbs and ultimately life,

similarly the lack of effective communication

will negatively impact upon client satisfaction,

legislated, contractual and operational

��

continued growth and prosperity of the

company / group.

There are numerous measures which an

individual can undertake to maintain effective

�� %��

exercising and possible medication. this can

include guidance from trained individuals

� ��

and addressing of the problem or potential

problem. The larger an individual is the more

attention must be given to the health risk

related to possible poor circulation, the same

analogy can be utilised for a business, the

greater the size of the organisation the larger

the problem of effective communication

becomes.

The Board Members and senior

management of the Bosasa Group

understood and acknowledged this scenario

in 2001, when together with other measures

it introduced a management system derived

from ISO 9001:2000 to assist with the

communication related to security contracts.

As the Group expanded, the escalation of the

management system to incorporate effective

communication within Lindela, Full Facility,

Sondolo IT, Youth Development Centres and

Kgwerano and the Support Services became

a necessity.

The Bosasa Group has continued to

grow, as has the Management System

(ISO 9001:2008) and the risks related to

effective communication have also grown

proportionally, resulting in the necessity

of introducing a new strategy, which is

associated to the introduction of new

technology.

Effective communication is often a result of

the suitability of the selected Communication

media;-

;� E-Mail is prompt and direct, but not to

the numerous personnel who do not

have access.

;� Hard copy can be spread more widely,

but not to the people who have to have

correspondence couriered to them.

;� Verbal communication is practical if you

are a two or three person company,

impractical in an organisation of

two / three hundred individuals and

absolutely impossible and dangerous

should an organisation compliment be

in its thousands.

19 COMPLIANCE

COM002_0313

What should any method of

communication achieve;-

;� Prompt delivery of information.

;� Creation of understanding to produce

change and generate action.

;� Rationalised and meaningful

information.

;� Be easy to understandable.

The effectiveness of a company’s

management system, should ideally be

monitored on a regular scheduled basis

and must be undertaken by the respective

Management against their own unique

objectives (Improvement of circulation).

Similarly the suitability of a company’s

Management System to the unique changing

needs of the organisation or company should

be evaluated and analysed as a minimum

on an annual basis (Should the medication /

exercises be changed).

This lack of communication ultimately will

impact upon the control of services provided

��

Company providing the service.

The most suitable tool to enhance

communication within any organisation

has repeatedly been proven to be the

respected ISO 9001 Management System;

understandably that is why it’s so widely

used throughout the industrialised world.

$��

tasked by the Board and Senior Management

to develop, maintain and continually

improve the suitability and effectiveness of

Management Systems within the Group.

'#��)��

��#��*�!��+��)#��

developing / revising a Management

system:

;� ��

individual company or division.

;� obtaining the company’s or division’s

latest organogram indicating only

reporting levels and designations.

;� Understanding of the company’s

or division’s culture. (Convening

of Meetings where necessary with

pertinent Company / Divisional Staff to

clarify / resolve requirements).

;� Obtaining the applicable standards,

legislation and contractual requirements

that the company or division needs to

comply with.

;� Aligning the required management

system with best Industry practices.

;� `��

the company’s or division’s operations.

;� Understanding the integration and

interface with other Companies,

Division’s, Department’s or

designations, to ensure that duplication

is avoided.

;� Deciding on the design route in terms

of SOP’s, COI’s, JD’s, WI’s or Quality

Process Flows.

;� Ensuring that all Record Templates are

referenced in the procedures.

;� Ensuring through the assistance of

the document controller that all record

��

with a unique number, the correct

Company logo, company name and

revision number.

;� Ensuring that the procedures align with

the stated policy and objectives.

;� Ensuring that procedures take

cognisance of the risks involved.

;� Having regular meetings with the

Group Compliance Coordinator and

the applicable Company’s or division’s

Management to give feedback on the

progress of the design / development of

the Management System.

;� Including where considered

appropriate;- Numbering, underlining,

bullets, etc

;� Using wherever possible; - user friendly

and explicable english throughout any

document.

;� Ensuring that documentation is

grammatically correct.

;� Utilising only English in all forms of

documentation.

;� Referencing as applicable other

interfacing procedures.

;� Standardising documents Arial font with

a font size tolerance between 8 and 10

as far as possible.

;� During any review process, any

recommended changes are to be

included in Red; any sections which are

not understood by any reviewer are to

be changed to blue as an aid memoire

for later consideration / deliberation

sessions.

;� Any agreed changes which necessitate

a formal Revision change are to be

indicated in Bold Italics.

The Bosasa Board of Directors have now

committed to a centralised platform for all

communication, data and information in a

meaningful way.

A suitable and effective management

system for all entities i.e. companies and

support services will be the foundation of this

platform.

Microsoft SharePoint 2013 has been

�� '��

platform, watch this space on the

��

20COMPLIANCE

21

BOSASA YDC PARTNERS WITH GOVERNMENT AGAIN

Bosasa Youth Development Centres in

partnership with the Department of Social

Development and special programmes

Eastern Cape has been seen in action again.

The MEC of Social Development in the

Eastern Cape, Dr Pemmy Mojodina planned

to launch the Human Rights Day to promote

the month of March as a Human Rights

month. This was intended to start a series

of campaigns to create awareness for the

protection of human rights.

The MEC used the opportunity of the

opening of the house of traditional leaders

in Bisho, Eastern Cape as an opportunity to

highlight human rights issues.

All traditional leaders converged to mark

��

traditional leaders and to elect kings and

chiefs.

“THEIR MESSAGES WERE AIMED AT TO RAISE FEARS ABOUT ABUSE AGAINST CHILDREN AND WOMAN.”The MEC prearranged that 120 children from

the early childhood centres converge at the

entrance of the house of traditional leaders

carrying placards. Their messages were

aimed at to raise fears about abuse against

children and woman. The MEC aimed to

present the children’s frustration to traditional

leaders when they entered the house to see

the messages from the little ones.

Words LUXOLO MALINDI

BOS018_0313

This, she hoped, would get the better of them

and they would take the messages to their

communities. After all, whose heartstrings

would not be pulled by little children taking a

stand against abuse?

Bosasa Youth Development Centres came

to the table in the organization of the event

and assisted in dressing the children on

arrival. Bosasa Youth Development Centres

was also tasked with the responsibility of

feeding all the 120 children. The caregivers

who attended the occasion together with the

��

Bosasa’s superior hospitality.

The MEC Dr Pemmy Majodina received

the children’s petition. She handed it

over to the Premier of the Eastern Cape,

The honourable Noxolo Kiviet. She was

accompanied by the Head of the House

of Traditional Leaders, the Honourable

Ngangomhlaba Matanzima. The MEC of

Sport, Honourable Xoliswa Tom and other

dignitaries also attended this event. The

�� $��

Department including the MEC thanked

Bosasa for always walking the walk with the

Department.

FEATURES

BOSASA EMPOWERS OFFENDER AND BROADER COMMUNITIES

Bosasa continues to head the call for the

empowerment of communities. We never

miss the opportunity to do good, to better and

uplift situations. Watervaal prison is one of

�� %��$��

prison is situated on a farm in Utrecht, in the

heart of Kwazulu-Natal. Offenders who work

on the farm, are tasked with the huge role

of producing different agricultural products

which are supplied to Bosasa DCS.

The farm is well resourced and offers

services, ranging from butchery, piggery,

poultry, dairy, vegetables (perishable

products). Their largest supply of vegetables

is cabbage, sweet potatoes, eggplant,

carrots, pumpkin and butternuts. These are

those most used by the kitchens. To make

the production of all these possible, the

Correctional Centre has hectares of land to

plough. They are also equipped with the best

machinery for farming such as tractors and

irrigation features.

“GOOD AGRICULTURAL PRACTICES RESULTED IN THE OPENING A VEGETABLES PLANT ON SITE. HERE BOSASA PLAYS A VITAL ROLE IN ITS FORMATION.”

Words SAM MOLETSANE/ RYNU ROODE

The other interesting point to note at this

Correctional Centre farm is the cost saving

technique used for irrigation. The Centre

makes use of water from UMzinyathi River,

�� %��

��

The Correctional Centre farm supplies us

with the beef carcasses that are delivered

to the kitchen. They are cut in hind and four

quarters which are then cut into small cubes

which makes a palatable stew for offenders

at all units. They also provide us with half

carcasses, which we cut into ‘chops’ of 184g

��

Good agricultural practices resulted in the

opening a vegetables plant on site. Here

Bosasa plays a vital role in its formation and

the supply of state of the art technology for

use there.

Vegetables harvested are sent to the

vegetable plant to be cleaned and processed

before being sent to the kitchens. This makes

our work easier because Bosasa staff and

offenders no longer have to work hard at

cleaning vegetables in the kitchen. Bosasa

also installed cameras and computers in all

kitchens to help us with the smooth running

of the operations to the client’s satisfaction.

22FEATURES

DCS002_0313

23 EKAYAMEDIA

OUR NEW LOOK BOSELE –MORE THAN A FACELIFT

!��

edition of Bosele for 2013 looked somewhat

different? Well you are 100% correct, it is!

Our design team began the redesign of the

Bosele in the 3rd quarter of 2012 and we are

proud to say the new layout has received

great feedback, so well done to Mpho, Geoff,

Tebogo and Ella in the design team! You may

also have realized that this Bosele has had

more than just a facelift – it has introduced

a few new elements. These include a

monthly competition known as the “Bosasa

IntelliPuzzle” where once you have worked

out and SMS’ed your answer, you could

be one of 5 lucky winners to each receive

a R1000.00 voucher! Another initiative is a

challenge initiated by Nkokheli and called

‘Intellect & Capital’s Idea Factory’. Here

you could share your ideas on how to save

the company money and win R5000! Apart

from the money, the beauty of this challenge

is that you will have the opportunity to be

noticed by Nkokheli and the Bosasa board

for your personal contribution – now that is

the real prize!

Over and above all these changes, we

have looked to approach Bosasa’s stories

in a whole new way. At Bosele, we used to

get a lead for a story, then follow that lead

up, write the story and then publish it in the

Words JASON STOLTZ

Bosele. While this approach worked for us

in the past, we wanted to try something new.

We wanted to rather make this Bosele a

publication ‘FOR the people BY the people’.

In other words, we want to publish your

contribution!

The idea is to create a section in the Bosele

for each and every division and company

within the group and allow the people

working in those divisions to contribute their

unique stories and content. So instead of

us trying to write your story and not do it the

justice it deserves, we want you to write it

from your perspective and show the rest of

the company what you and your teams are

doing that make this company great. That

way the technical team can see what the

procurement team is doing, the HR team

knows what the eKayaMedia team is up to,

Youth Centre people can see what great

work our facilities people are doing in the

mines, and so on. It will connect the group

and give our people the voice to showcase

their teams and divisions in the way that

they want to. So this sounds exciting? I sure

think so! All you have to do to contribute is

get your stories to us by emailing Bosele@

bosasa.com and we will get the ball rolling.

Remember, your story can be an update on

projects, it can talk about a person, cover an

event, or even welcome a new staff member

to your team – the choice is yours!

Now that you know how you can contribute,

why don’t you give it try.

“WE WANTED TO RATHER MAKE THIS BOSELE A PUBLICATION ‘FOR THE PEOPLE BY THE PEOPLE’. IN OTHER WORDS, WE WANT TO PUBLISH YOUR CONTRIBUTION.”

BOS042_0313JASON STOLTZ

TAKING BOSASA ONLINE, LOUD AND PROUD!

24EKAYAMEDIA

Taking Bosasa Online, Loud and Proud!

New Media, what is that? Many may not

know but at the end of 2011 following

extensive research eKayamedia created

the New Media sub unit, this department

essentially looks after Bosasa’s reputation

in the online environment (Websites, Blogs,

Web 2.0 sites, Video Sites, Social Media

Sites etc.) New Media is also responsible for

outbound communication.

The New Media sub unit has just completed

��

coaster ride of high’s and low’s the end

result is that all the objectives were met

and the division is well cemented into the

eKayamedia (Design House) team.

Some of the Highlights from 2012

<��=!��> The following websites

have been upgraded over the last year

- )))��!��

@� )))��)��Q��

- www.onit1.com

- www.sondoloit.com

- www.transforminglives.co.za

[�)�<��> The following websites have

been added to the groups portfolio

- )))�� (The new

site for Bosasa Security / RMS)

- )))�� (New

site for Bosasa Full Facilities

Management)

- )))��!��\�

(New site dedicated to Mogale

Business Park)

- www.sunworxsolar.com (New

Site for Sunworx, Subsidiary of

Sondolo IT)

Other Achievements

- Custom Youtube Video Channels

were created for primary brands

plus syndication to other sites for

additional exposure

- Bosele Pulse email newsletter

was created and successfully sent

every Wednesday at 12am for over

30 weeks in 2012

- A SMS system was put in place

Words ROBERT WAKELING

to reach over 5000 Bosasa staff for

national announcements

- A Facebook page was created

for Brigadier Bosheilo to

communicate to all the Security

Staff via Facebook mobile

What’s in store for 2013?

2013 is showing no signs of letting up for

the New Media sub unit, the foundations

have been put in place and now is the time

to start to build on this, all the new websites

need to be marketed and further optimized

into the search engines is required, there

are still some additional websites to be

completed, social media platforms need

further development, mountains of visual

content still needs to be loaded across

various platforms.

Added to the above, New Media will be

breaking into the mobile arena this year and

already has its sights on some value adding

APP’s for the group.

Intelligence Platform

The Bosasa Group’sInformation Intelligence Platform

Our new Intranet Portal is coming...

Now ask yourself these questions

“What do I use the current portal for?”“What do I want the new portal to do for me?”

We are inviting YOU, the Business user, to partner with us in designing the new intranet portal.You can do this by sending us answers to the two questions above.

Please email to [email protected] or alternatively call 011 662 6433

25 FEATURES

BOS037_0313

HAPPINESS IS BOSASA FORFRANS MUKWEBO

Frans Mukwebo is an electrician from

Bosasa Technical. He wasn’t always one. He

remembers his youth working long hours as

a waiter for the Carlton Hotel. He grins. “It

was a very busy restaurant indeed but I cut

my teeth on the business world there.”

The Carlton was not only the leading Hotel

in the Province for guests from all over the

globe; it was a pulse, a hub, a meeting place

for the business world. Scurrying between

the tables and chairs occupied by eminent

personalities, Frans had little time to dream

of greener pastures.

But he did. “Every day I would see

technicians carrying tool boxes, arriving to

�� [��

restore order to their technical world. I so

wanted to be part of it.” Frans yearned for

his own tool box. “I so wanted to work with

my hands, use tools and make a difference.”

Bravely, Frans took a step and applied to

��%� ��

The management created opportunities

for him to learn. “I wanted to join Bosasa

because I heard what the CEO Gavin

Watson did for his staff. I discovered that this

Company really helped employees achieve

and I wanted to be one of them.” On joining

the Group seven years ago he discovered

two mentors, Louis Minnie and Basie

Baasden who saw his potential and devoted

quality time to growing him as an electrician.

“My mentors are teaching me about Solar

energy and I am learning in leaps and

bounds. Every day I learn something.

Because of their teaching I am now

mentoring Zero. I want him to get the full

�� *��=

It all sounds relatively easy till Bosele learns

that Frans has one functional eye. The other

Words DENISE BJORKMAN

eye never developed from childbirth and no

��

in his youth. He has recently upgraded his

spectacles to give him even better vision. As

a disabled electrician he had to learn about

dimensions and depth, things we sighted

people take for granted. And he did it with

responsibility and high energy. “I never feel

bored at work. I love every day. I regret

when it is Friday and the weekend requires

a rest as every day I learn something

challenging.

Life is so interesting at Bosasa. I feel that

every day Louis and Basie go out of their

way to teach me something. They never

patronise me. I know having the ‘papers’

is important, but really I place much more

importance on the invaluable experience

I am given here.” Frans also has eight

children and he smiles assuredly when he

shares “I do not have a problem bringing up

eight children. I believe I am responsible

and I accept responsibility. I plan my use of

my salary carefully so that I can care for my

family properly.”

��

is hungry to learn and get back to the

workplace. We can learn from Frans’

wisdom, conscious management of his

budget, heightened sense of responsibility

and daily planning. “Bosasa gives me my

energy, a platform to grow and an opportunity

to make a difference. I love my Company.”

So do all of us Frans.

26FEATURES

DCS002_0313

27 PROCUREMENT

HOW DO YOU BECOME AN APPROVED BOSASA VENDOR?

PLAN OF ACTIONFor us to meet our operational objectives and

offer our clients a seamless service delivery,

we are dependent on the consistency and

reliability of our suppliers /service providers

to provide us with quality, cost effective

products/ and service delivery at the right

place and time with minimal risk.Effective

��

is very important to us, as they are an

important component of the supply chain. We

pride ourselves with the relationship that we

have built with our vendors over the years

and we constantly monitor their performance

to ensure service excellence with minimal

risk.

How do you get listed on our approved

Vendor list?

;� Rigorous screening tests to establish

capacity & capability

;� References letters and letters of good

standing

;� !��

;� Be in possession of a valid tax

��

;� �""��

renowned body e.g South African

National Accreditation System (

SANAS)

;� ��

where applicable

;� Be in possession of a Quality

management system ( e.g ISO

accreditation)

Words DUDU DUBE

PRO002_0213

28HUMAN RESOURCES

BOSASA EMPLOYING FOR THE FUTURE

During 2012 there were some exciting times

for our employees; we advertised a total of

577 vacancies. A total of 126 employees

were promoted.

We received more than 5000 applications for

employment during 2012, some internal and

many more external.

This is a clear indication of how many job

seekers are competing to work for the

Bosasa Group of Companies.

Our aim is to build lifelong relationships with

our employees and make employees feel

they have had an empowering experience

working within the Bosasa Group of

Companies, we aim to unlock their potential

to career advancement for which each one is

responsible.

The Group is growing and you need to grow

and become competitive. It is so important

that you take responsibility and develop

yourselves – the competition is going to get a

whole lot tougher going forward.

Words JOHAN ABRIE

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OUR AIM IS TO BUILD LIFELONG RELATIONSHIPS WITH OUR EMPLOYEES, TO MAKE EMPLOYEES FEEL THEY HAVE HAD AN EMPOWERING EXPERIENCE.”

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Jesus came to earth,

To show us how to live,

How to put others first,

How to love and how to give.

Then He set about His work,

That God sent Him to do;

He took our punishment on Himself;

He made us clean and new.

He could have saved Himself,

Calling angels from above,

But He chose to pay our price for sin;

He paid it out of love.

Our Lord died on Good Friday,

But the cross did not destroy

His resurrection on Easter morn

That fills our hearts with joy.

Now we know our earthly death,

Like His, is just a rest.

We’ll be forever with Him

In heaven, where life is best.

So we live our lives for Jesus,

Think of Him in all we do.

Thank you Savior; Thank you Lord.

Help us love like you!

N

Th

FEATURE

By Joanna Fuchs

Easter Joy

30BRIG BOSHIELO

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32INTELLECT AND CAPITAL

contact boselePRIVATE BAG 2002

KRUGERSDORP1740

+27(0)11 662 6435

[email protected]

websitewww.bosasagroup.com

Bosasa Bosele -Ed2 March 2013

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