Borderless Business -- How to kill silos and be better, faster, stronger through structured company...
Transcript of Borderless Business -- How to kill silos and be better, faster, stronger through structured company...
How to kill silos and be better, faster, and stronger through
stuctured company collaboration
BORDERLESSBORDERLESSBUSINESS
BUSINESS
BORDERLESSBUSINESS
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CUSTOMER
SERVICE
OF THE YEAR
They expect higher outputs, lower prices,
PAIN and
better service.
LOWEST
PRICE
GUARANATEE
H E L L O
my name is
Worst boss e
ver
And you probably wish you could squeezea little extra productivity out of your team
...without being a total slave driver.
Structured cross-department collaboration.
struc·ture/str kCH r/e e
construct or arrange
according to a plan;
give organization to.
Silos don’t work anymore.
Employees are required to wear multiple hats and manage varied projects.
M S O P
@
@
@
PU
BLIC
RELA
TIO
NS
To be more efficient,
information can’t be
kept behind department
walls and progress can’t
be controlled by the
last person to get
“that email attachment.”
Information can’t be
kept behind department
walls and progress can’t
be controlled by the last
person to get
“that email attachment.”
Leveraging the collective expertise of your team across departments will create a more productive (and profitable) company.
CO
NSI
DERFirms that allow no collaboration between
departments have high-skill employees and managers that are
20-25% LESS productive
than firms who do.
?
AC
TIO
Ne e
And firms who implement collaboration technology see immediate increases in productivity of
12.5% globally.
AC
TIO
NFurthermore, studies show that employees who work on teams deliver more -- and more accurate -- work than individuals.
=
To be more efficient,
information can’t be
kept behind department
walls and progress can’t
be controlled by the
last person to get
“that email attachment.”
People (and companies) can be more than the sum of their parts, which easily adds up to exceeding customer expectations.
102+2
By “annexing” departments and breakingdown the information and responsibility borders between departments.
$
$
$
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BE BETTER AS A COLLABORATIVE TEAM.
$Babcock reports that Forture 500s lose roughly
$
$$
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Actively encourage knowledge-sharing among employees.
31.4 BILLION a year by failing to share knowledge internally.
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$
$
$
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$
$
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Create a “gift culture” at work.
AC
TIO
N
Incentivize employees to
informally mentor others
from different departments,
creating a greater depth of
institutional knowledge.
AC
TIO
N
AC
TIO
NDisengaged employees
produce 28% less revenue
overall than their
engaged counterparts.
Actively engaged employees are the best employees to have.
$
BE STRONGER AS A COLLABORATIVE TEAM.
$
E D
AC
TIO
N
=102+2While 68% of engaged
employees feel confident
they can lower company
costs, and 84% think they
can contribute positively
to a company product
or service.
Engaged employees boost your bottom line.
10
Build teams with cross-department experts that will come to rely on each other’s knowledge.
RELATIONSHIPS ARE THE BEST WAY TO BOOST ENGAGEMENT.
97% BE FASTER AS A COLLABORATIVE TEAM
Customers and clients need more service, faster.
of companies polled who use collaboration software report being able to serve more clients, faster.
97% than their siloed colleagues.
And teams using collaboration software are able
to produce deliverables 33% faster
Email isn’t good enough.
AC
TIO
N
A typical corporate employee will spend over 2 hours a day reading and responding to email.
2hours
231work days/year
$20per hour $9240
per year per employee to answer emails
462hours/employee/year
462hours
X
X
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59%Use a common system, with structured reporting and common forms to track and undertand how your team collaborates.AC
TIO
N Encourage and implement better digital collaboration.
of managers often miss important information because they can’t find it or never saw it.
59%An independent study showed that using structured reporting systems decreased non-grammatical error in business reports by
upwards of 16%.
So how do you start improving internal structured collaboration?
..to invest in a highly-visible practices, like an online collaboration system..
The Harvard Business Review reported a top way to create collaborative team environments is:
with standard reports and a forms library.
Creating a borderless, collaborative
business will signi�cantly bene�t your bottom line and create happier, more engaged employees.