Body Language in the Work Place Facial Expressions

8/13/2019 Body Language in the Work Place Facial Expressions

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04. Body Language

&

Facial Expressions

Language and

Communications


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Body LanguageParalanguageincludes the most subtle of movements that

many people are not aware of, including winking and

slight movement of the eyebrows.


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Body Language in the Workplace:

1. Steepling Hands

Steepling hands

This is frequently used in superior/subordinate

interaction. It demonstrates confidence and a 'know-it-all' attitude. It is particularly common amongst

accountants, lawyers and managers.

There are 2 versions:

1) The raised steeple - when theperson is talking, expressing

their opinion

2) The lowered steeple - when

the person is listening


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2. Palm GrippingPalm Gripping

Prince Charles is the embodiment of

this. He holds his head up high, chinout and one palm gripping the other

hand behind his back.

This is a confidence/superiority

position. The person has theirstomach, heartand throatregions

exposed which is an unconscious

act of fearlessness.


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3. Arms CrossedArms Crossed

This is a negative or defensive

position. Most people will assumethis position if they disagree with

what they are hearing.

At this point it is best to attempt to

find out what it is that they are not

in agreement with you on, or force

them out of their stance by asking

them to e.g. write something

down.


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4. Mirroring PositionsMirroring Positions

You often see two people talking,

standing in the same pose. Thisindicates that they are in agreement

with each other, they like each other.

If one uncrosses their arms, the

other will do the same. If one stands

with one foot forward, the other willassume the same position.


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Body Language

Facial Expressions

A facial expressionresults

from one or more motions or

positions of the musclesofthe face.

These movements convey

the emotionalstate of the

individual to observers.

Facial expressions are a

form of nonverbal

communication.


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Body Language

Facial Expressions: Angry

1.eyebrows are drawn down

2.eyes and eyelids is tight andstraightened

3.lips are tensed and thinned

4.upper eyelid is raised causing aglaring look

5.openmouth form of anger

expression


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Body Language

Facial Expressions: Happy

This person is smiling for the

camera, and shows some of the

clues to detecting fake happyexpressions:

lack of an action

inappropriate additional actions


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Body Language

Facial Expressions: HappyThis person shows additionalmuscle

actions that are not part of a happy

smile:Laterally

Stretched lips and tensed neck

Raised eyebrows

The cheeks are also not raised

sufficiently to form crowsfeet

wrinkles.


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Body Language

Facial Expressions: HappyReal RealReal

Fake Fake Fake


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Class Exercise


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Body Language

Facial Expressions: Angry

1.eyebrows are drawn down

2.eyes and eyelids is tightenedand drawn together

3.narrowing his eye opening

and raising his cheeks

4.closed mouthform of

anger expression


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Body Language

Facial Expressions: Happy

1.Eyebrows normal

2.lack the degree of narrowing

of the eyelids

3.raising of the lip corners

(smile)

4.crowsfeet wrinkling that

unite with the smile to indicate

an actual happy emotion


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Body Language

Facial Expressions: Contempt

Contempt is related to disgust,and involves some of the

same actions, but differs from

it, in part, because its elicitors

are different and its actionsare more asymmetrical.


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Body Language

Facial Expressions: Sadness1.Eyebrows raised

2.The eyes are narrowed

4.Head orientation help

convey the overall sad

expression

3.Downturned lip corners and

pushed up chin boss

consistent with a sad

expression


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Body Language

Facial Expressions: Fear1.Raised upper lids and

tensed lower lids

2.eyebrows are pulled up

3.mouth is slightly stretched

laterally


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Body Language

Facial Expressions: Surprise

1.Eyebrows heavily raised

2.The eyes are open wider than

normal by the upper eyelids

being risen

3.The jaw has dropped

4.The lips are separated


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Body Language

Facial Expressions: Disgust1.Eyebrows pulled down

2.The lower eyelid is tensedand the eye opening narrowed

4.Opening of the mouth andclosing of teeth are

consistent with a disgust

impression

3.a wrinkled nose

Body Language in the Work Place Facial Expressions

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