Board of Directors Meeting

May 11, 2017 10:00 a.m. – 12:00 p.m.

Harrisonburg City Hall, Harrisonburg, VA 409 South Main Street, Rooms 11 and 12 (lower level)

• Call to Order Jeff Stapel o Roll Call Joan Hollen o Introduction of Guests Jeff Stapel

• Prior Meeting Minutes (March 9, 2017) Jeff Stapel

• SVWDB Operations Jeff Stapel o Valley Workforce Centers and WIOA Dashboard Reports o Winchester Workforce Center Update Clay Stein

• Committee Reports Jeff Stapel

o Executive Committee Report Jeff Stapel o Finance Committee Report Brian Brown

• SVWDB Workforce Initiatives Jeff Stapel

o Valley OJT Initiatives Update Debby Hopkins o V2V Advisory Council Meeting o Outreach and Communications Karen Lawrence o Valley Workforce Forums – July 12 (BRCC), 13 (LFCC) Jeff Stapel

• RFP Commission Decision Brief Brian Brown

• The Changing Manufacturing Workforce in the Shenandoah Debby Hopkins

Valley – 2016 Update

• Other Business Jeff Stapel o Public Input (Rules and Guidelines attached)

• Adjournment

Next SVWDB Board Meeting: September 14, 2017, 10:00 a.m. – 12:00 p.m.

Ice House, Room 117, 127 W. Bruce Street, Harrisonburg, VA 1

Public Input Rules and Guidelines 1) Citizens desiring to speak during the public input period must sign in on the Public

Input Sign-in sheet to provide information which includes printed name, organization (if applicable) and input topic. This will allow for citizens to be recognized by the Chairman of the Board during the Public Input period.

2) Individuals should stand when recognized by the Chairman of the Board; speak their name, organization (if applicable) and input topic.

3) Individuals should direct input to the Chairman of the Board. 4) Individuals are limited to no more than five (5) minutes. The time limit applies per

individual and not per topic. Individual input to address multiple topics is limited to five minutes.

5) Individuals representing a group of citizens are limited to five (5) minutes; members

comprising the group represented forfeit their individual time to speak. 6) When there are multiple individuals requesting time for public input on a single topic

and the input is the same, at the Chairman of the Board’s discretion, the number of speakers may be limited in order to make effective use of Board member’s time and to allow an opportunity for input on multiple topics to be heard by the Board.

7) All citizens are strongly encouraged to put their comments in writing to the Board prior

to the meeting for inclusion in the Board materials. Such written comments should be submitted to the SVWIB office the Monday prior to the Board meeting.

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Shenandoah Valley Workforce Development Board Board of Directors Meeting

March 9, 2017, 10:00 a.m. – 12:00 p.m. Ice House, 127 W. Bruce Street (Room 117), Harrisonburg, VA

Call to Order Jeff Stapel The meeting was called to order at 10:00 a.m. Chair Stapel opened the meeting by challenging the group to move beyond the old way of doing business to an action model where we evaluate, plan and implement actions to accomplish goals. Through collaboration with our partners, we have opportunities to leverage our resources and make a difference in our region. Chair Stapel called the roll and introductions were made. A quorum was present. Private Sector Members Present: Andrew Breeding, James Campbell, Carrie Chenery, Corey Berkstresser, Jeff Stapel, Jonah Windham, Kip Brannon, Linda Hershey, Tomika Ferguson, Robin Sullenberger, Steve Douty Public Sector Members Present: Amy Judd, Brian Brown, Cynthia Roberts, Gary Keener, George Homan, Jackson Green, Jeanian Clark, John Downey, Julie Goodlick, Sandy Rinker for Kevin Hutton Chief Elected Officials/Alternates Present: Brian Brown, Len Capelli, Peirce Macgill, Sam Crickenberger, Carolyn Dull Guests Present: Amber Bokelman, Jordan Schoenberger, Skylar Morris, Will Jones, Tish Blackwell, Clay Stein, Kathy Kalisz, Melanie Blosser, John Jackson, Alicia Corral-Clark, Tish Harris, Rick Sizemore, James Hall, Sean McCusty, Kevin Ratliff SVWDB Staff Present: Sharon Johnson, Cathi Michie, Debbie Berry, Kevin Martin, Vanessa Robinson, Matt Green, Joan Hollen Prior Meeting Minutes: Jeff Stapel Minutes of the January 12, 2017 SVWDB Board and Consortium meeting were distributed prior to the meeting. Motion by John Downey to approve the minutes of the January 12, 2017 meeting. Second by George Homan. Motion approved unanimously. Valley Workforce Centers and WIOA Dashboard Reports Jeff Stapel Chair Stapel asked for a brief overview of the Workforce Center reports in the meeting packet. Workforce Center Manager Melanie Blosser reported that the customer volume in the workforce centers is increasing and the customer satisfaction surveys are positive. There continues to be requests for computer training and the workforce center is working with volunteers to meet this need. Brian Brown thanked the Rockbridge Workforce Center for assisting the employees dislocated by the HDT closure. Finance Committee Report Jeff Stapel Chair Stapel reported that the year-to-date budget expenditures are on track with a breakdown of 75% for program, 21% for personnel, 3% for operations and 1% for travel. The OJT H1-B grant concludes on

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March 31, 2017 and it will be fully expended.. The Job Driven Grant NEG Grant will conclude at the end of June. The Executive Committee approved a budget amendment to adjust line items within the budget. The Executive Committee also approved an updated Monitoring Policy. SVWDB Workforce Initiatives: Kevin Martin Kevin Martin reviewed the Valley OJT Program report and Valley to Virginia Apprenticeship Initiative performance measures and highlights for February. On March 21, SVWDB will hold two recognition events for employers participating in the OJT H-1B grant initiative and the employer survey that was conducted with the Manufacturing Study update. RFP Update and Discussion: Sharon Johnson/Loretta Snow Sharon Johnson presented information on the current Requests for Proposal for a contract service provider for Youth, Adult/Dislocated Worker and One-Stop Operator and presented a timeline for the final contract awards. The estimated allocation of funds for the three year contract, performance measures and RFP evaluation criteria were discussed. RFP Commission Presentation attached. The following items were noted:

• The RFP requests delivery of services to all 16 localities in the SVWDB service region. The selected provider can subcontract services with the permission of the SVWDB CEO.

• If a new provider is selected, there is a large transition process with confidentiality requirements for file transport.

• It is important for the One-Stop Centers to be certified and stay certified. Center Certification is required in the RFP.

• There is an option for Local Workforce Development Boards to take on the role of service delivery and some WDBs in Virginia have taken on that role.

• Proposals are due on April 3, 2017. Proposals received will be reviewed by the RFP Commission and recommendations will be sent to the Executive Committee, Chief Elected Officials and Finance Committee. Final approval will be by the Board of Directors at the May 11, 2017 meeting.

Local Plan Update and Discussion – Part 1: Sharon Johnson The SVWDB Local Workforce Development Area IV Plan 2016-2020 was presented to the VCCS on March 1st. A state team of workforce professionals will evaluate the plan and provide conditional approval and feedback by April 12. SVWDB will have until May 10 to respond to initial feedback. The plan will be presented to the Virginia Board of Workforce Development on June 15 with final approval by June 30. The required elements of the local plan were reviewed. Sharon noted that it is a function of the Board to address the specific required elements of the local plan. SVWDB supports the alignment of monetary and other resources to support workforce development. Through resource diversification, development planning and asset mapping, SVWDB can effectively use and leverage resources, expand partnerships, pursue funding and avoid duplication of effort among partners. Implementation of a Business Services strategy based on employer driven Sector Strategies was discussed. SVWDB is poised to move from planning to implementation of sector strategies and can benefit from

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relationships with employers that have been built over the past five years through discretionary workforce grant administration. The following was noted regarding Business Services and Sector Strategies:

• Economic development is key to working with employers. SVWDB needs to work through local economic development contacts to engage employers.

• Use sub-regional events to create more engagement among employers, partners, board and chief elected officials.

• Refine and replicate what is currently working. • Define what Sector Strategies looks like moving forward. • Base services on work based learning.

Actions to remain a high-performing workforce development board were reviewed including the need for increased opportunities for board member engagement, planning and implementation of sub-regionalization, system alignment and program/service integration through systems thinking and human centered design at workforce centers. Local Plan presentation attached. Board Development Presentation – Part 1: Sharon Johnson The evolution of the local workforce board was presented. WIOA responsibilities for local workforce boards were reviewed and system capacity building, alignment and effective operations were discussed. Sharon discussed the foundational theories of local workforce boards. High performing LWDB Operational Indicators (what can we do) and effective board behavioral characteristics (how to get more done) will be topics of discussion at future board meetings. Local Workforce Board Development presentation attached. Chair Stapel stated that SVWDB is viewed as a workforce development leader in the state. Future meetings will invest in providing the board with a better understanding of their role and responsibilities. Board members were asked to let staff know if they have questions or suggestions. Public Input (Rules and Guidelines Attached) No public input. There being no further business, the meeting adjourned at 11:50 p.m. Respectfully submitted, Joan Hollen

5

April 2017 WIOA and Program Report

CENTER OPERATIONS

The Centers operated 19 days in April, serving a total of 951 customers. The total for the year is 10,242 customer visits. We made 1,899 referrals from the front desk, with the annual total of 16,504.

PRESENTATIONS

Presentations and outreach in March include the following organizations:

• Pleasant View • Strong Families Great Youth Coalition Meeting • Piecing together your people puzzles • Valley Mission • Rockbridge Internal Medicine • Goshen Orientation • Rockbridge Orientation • DARS meeting • Bath County Orientation/Job Club • The Legacy • Verona Community Center • Devils Backbone

CLASSES

Classes conducted in March included:

• Center orientation – Workforce services overview • Resume and Email writing • WIOA Orientation – program information overview • Interviewing skills - monthly • Money Matters –monthly

CUSTOMER SATISFACTION

We had 27 respondents to the customer satisfaction survey. The responses included: 6

Excellent86%

Good4%

Poor 0%

Fair0%

No response10%

Overall Satisfaction

Excellent Good Poor Fair No response

86%

4%10%

Did Staff Provide You With Helpful Information?

Excellent Good Fair Poor No Response

89%

2%9%

Staff Rating

Excellent Good Poor Fair No Response

7

Do you have suggestions or comments to help us improve our services, classes or workshops? (Answers are direct quotes from customers.)

Work Readiness

Do you have any other comments? (Answers are direct quotes from customers.)

• Want a CNA class • Need a professional resume • Valerie was sweet/direct and very helpful • Sera – very upbeat and informative • Cherie – very friendly • Jenni and Anna were the best! • Jenni was very polite and professional • Melinda is always so helpful and sweet! She was so nice and polite. Always helps with various questions

and tasks

No Wait77%

Less Than 10 Minutes12%

More than 10 minutes2%

No Response9%

How Long Did You Wait to Receive Services

No Wait Less Than 10 Minutes More than 10 minutes No Response

Internet/Website9%

Friend/Family Member38%

Agency Appointment9%

VEC2%

DARS/Vets/other12%

Employers21%

Walk-In6%

Adult Ed/Community College3%

How Did You Hear About the Valley Workforce Center?

Internet/Website Friend/Family Member Agency Appointment

VEC DARS/Vets/other Employers

Walk-In Adult Ed/Community College

8

Do you have suggestions or comments to helps us improve? • Printer was broken • Update computers

Training Programs

Field of Study Adult Dislocated

Worker Youth TOTAL OFFICE ADMINISTRATION

Accounting 0 0 0 0 Administrative Assistant 0 4 0 4 Administrative Service Manager 1 2 0 2 Business Administration 0 0 0 0 Database Administrator 0 1 0 1 Bookkeeping 0 0 0 0 Communication 0 1 0 1 Financial Specialist 0 0 0 0 Human Resources 1 1 0 2 Information Technology 1 1 0 2 Project Management Professional 0 1 0 1 Web Design Specialist 0 0 0 0 SHRM 0 1 0 1 Six Sigma Training 0 0 0 0

MEDICAL FIELD Certified Nursing Assistant 13 0 6 19

Cardiovascular Technologists and Technician 0 0 0 0

Community Health Worker 0 0 0 0 Counseling Psychologists 0 0 1 1 Dental Assistant 2 0 6 8 EKG Technician 0 0 0 0 Emergency Medical Technician 0 0 0 0 Fitness Trainer and Aerobics Instructor 0 0 0 0 Health Educators 0 0 0 0 Health Information Management 3 2 0 5 Healthcare Support Worker 0 1 0 1 Licensed Practical Nursing 8 0 1 9 Medical and Clinical Lab Technician 0 0 0 0 Medical Billing/Coding 1 0 1 2 Certified Medical Assistant 10 4 6 20 Medical Secretary 2 2 1 5 Medication Aide Technician 0 0 0 0 Patient Care Assistant 0 0 0 0 Phlebotomy 2 1 0 3 Pharmacy Technician 2 0 1 3

9

Radiologic Technicians 2 0 0 2 Registered Nurse 1 0 1 2 Veterinary Assistant 0 0 1 1

HUMAN SERVICES Criminal Justice 0 0 0 0 Education 0 0 0 0 Human Services 0 1 0 1 Paralegal 0 1 0 1 Customer Service 0 0 0 0 Liberal Arts 1 0 0 1

TRADE SKILLS Auto Mechanic 1 0 0 1 Construction Management 0 2 0 2 Cosmetology 1 0 0 1 Pet Groomer 0 0 0 0 Barbering/Cosmetology 0 0 0 0 CDL/Heavy Equipment 16 16 3 35 Architectural Drafting 0 0 0 0 Industrial Engineering Technicians 1 1 0 2 Electrician 0 0 0 0 Electrical Lineman 1 0 0 1 Material Handler 0 0 0 0 HVAC 2 0 1 3 Multi-Craft 0 0 0 0 Maintenance and Repair Worker 0 0 0 0 Industrial Machinery Mechanic 0 2 0 2 Machinist 0 0 0 0 Refrigeration Mechanics and Installer 0 0 0 0 General and Operation Manager 0 0 0 0 Real Estate Sales Agent 0 0 0 0 Designer 0 0 0 0 Personal Trainer 0 0 0 0 Child Care 0 0 0 0 Pipe Fitters and Steamfitters 0 0 0 0 Security Manager 0 0 0 0 Forest and Conservation Tech. 0 0 0 0 Welding 5 3 3 11

ADULT EDUCATION English as Second Language 0 0 0 0 G.E.D. 9 10 3 22 Computer Literacy 0 0 0 0 CRC 3 3 4 10 Tutoring 1 0 5 6

PRE-VOCATIONAL SERVICES

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Program Adult Dislocated

Worker Youth TOTAL High School Diploma 0 0 0 0 Short-Term Pre-Vocational Classes 3 21 0 24 Internship 6 8 0 14 Work Experience 2 1 31 34 Apprenticeship 0 0 0 0 OJT 1 5 1 7 Job Search 40 79 0 119

Training/Education Providers

Name Adult Dislocated

Worker Youth TOTAL Adult Education Provider/GED 9 10 3 22 Blue Ridge Community College 6 10 4 20 Lord Fairfax Community College 38 18 11 67 Dabney S. Lancaster Community College 4 13 1 18 Massanutten Technical Center 12 0 16 28 Valley Career and Technical Center 10 0 0 10 Winchester Medical Center 2 0 0 2 Page County Technical Center 2 0 0 2 CDS Tractor Trailer Training 2 2 0 4 James Madison University 1 2 0 3 Other Approved Provider 0 3 0 3

TOTAL 86 58 35 179

Total Clients Serviced by Locality

Program Buena Vista Hburg Staunton Luray Winchester LFCC BRCC Total Adult 24 55 50 44 53 0 0 226 Dislocated Worker 56 19 22 28 77 24 8 234 Youth 6 44 44 42 36 0 0 172 Total 86 118 116 114 166 24 8 632

Respectfully submitted, Melanie Blosser Centers Manager

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Adult Dislocated Worker Youth Totals

129 161 93 38397 73 79 2495 5 8 18

11 9 5 2592 122 71 285

134 112 101 35382.2% 86.8% 85.0% 84.90%$10.96 $15.30 $9.90 $12.77

2 0 4 6

TRAFFIC MONTH YTDNorthern New 15 223 RESOURCE ROOM 74.9% 712

Northern Returning 26 339 13.4% 127 Central New 406 3,776 12.1% 115

Central Returning 315 3,124 DARS/DEI 2.8% 27 Southern New 6 84 DSS 2.3% 22

Southern Returning 1 125 2.7% 26 Other (outside of Area 4) - COMMUNITY COLLEGE 12.1% 115

Total 769 7,671 VETERAN'S SERVICES 4.3% 41 Outreach 182 2,571 0.8% 8

Total all Activities 951 10,242 2.4% 23 Last Year Same Month 280 6,503 71.8% 683

Monthly Avg YTD 10 month 1,899 Daily Avg - Month and YTD 51 55 16,504

March 2016 March 2017 Percent Change

LWIA IV 4.2% 3.9% 0.3%VIRGINIA 4.0% 3.8% 0.2%US 5.1% 4.6% 0.5%AUGUSTA 3.6% 3.5% 0.1%BATH 3.9% 3.7% 0.2%BUENA VISTA 5.6% 4.7% 0.9%CLARKE 3.7% 3.7% 0.0%FREDERICK 3.6% 3.4% 0.2%HARRISONBURG 4.5% 4.3% 0.2%HIGHLAND 3.2% 3.4% -0.2%LEXINGTON 5.9% 5.9% 0.0%PAGE 6.6% 7.1% -0.5%

NORTHERN REGION 7.6% ROCKBRIDGE 4.6% 4.6% 0.0%Clarke, Frederick, Page, Shenandoah, Warren and Winchester ROCKINGHAM 3.6% 3.3% 0.3%CENTRAL REGION 90.4% SHENANDOAH 3.9% 3.7% 0.2%Augusta, Harrisonburg, Highland, Rockingham, Staunton, STAUNTON 3.9% 3.8% 0.1%Waynesboro WARREN 4.2% 4.0% 0.2%SOUTHERN REGION 1.9% WAYNESBORO 4.0% 4.2% -0.2%Bath, Buena Vista, Lexington, Rockbridge WINCHESTER 4.1% 3.9% 0.2%

MTC/VCTC/PTC

REFERRALS

WIOA

RESIDENCY

AGENCY FOR AGING/SCSEP

SUPPORTIVE SERVICES

UNEMPLOYMENT RATE (most recent available)

TELAMON

Total Referrals from front desk this monthTotal Referrals from the front desk YTD

VEC/EMPLOYMENT SERVICES

Valley Workforce Center

WIOA Clients Program YTD

New Enrollments April 2017New Enrollment for this Program YearCarryover Clients from Previous Program Year

Exited April 2017

Exited Exclusion from Performance

Exits this Program Year

Average Wage at Placement

April, 201719 days of operation

WIOA PROGRAM INFORMATION

Total Active WIOA Participants Placement Rate

Northern7.6%

Central90.4%

Southern1.9%

Northern Central Southern

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Shenandoah Valley Workforce Development Board, Inc.As of March 31, 2017

YTD Expenditures

Program - 76% Personnel - 19% Operations - 3% Travel - 2%

-

500,000

1,000,000

1,500,000

2,000,000

2,500,000

3,000,000

3,500,000

4,000,000

4,500,000

WIOA - 51%H-1B OJT -100% AAI - 21% JD NEG -

39% DEI - 75% CDBG -100% WIOA Imp.

- 100%

Budget to Actual

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Shenandoah Valley Workforce Development Board, Inc.Statement of Financial PositionAs of March 31, 2017

Unaudited

AssetsCurrent Assets

Cash and cash equivalents 58,665$ Accounts receivable 302,665

Total Assets 361,330$

Liabilities and Net AssetsCurrent Liabilities

Accounts payable 230,659$ Accrued leave 45,837

Total Liabilities 276,496$

Net AssetsUnrestricted 29$ Temporarily restricted 84,805

Total Net Assets 84,834$

Total Liabilities and Net Assets 361,330$

14

Shenandoah Valley Workforce Development Board, Inc.Statement of Activities - With FY2017 BudgetUnaudited

Unrestricted Temporarily

Restricted Total FY2017 Budget% of Total

BudgetChanges in Net Assets

Support and revenueWIOA Grants -$ 1,490,473$ 1,490,473$ 4,158,000$ 36%OJT Grant - 604,447 604,447 576,100 105%American Apprenticeship Grant - 61,917 61,917 286,050 22%JD NEGrant - 333,655 333,655 851,600 39%DEI Grant - 5,620 5,620 7,540 75%Harrisonburg City CDBG - 13,582 13,582 13,582 100%DW WIOA Implementation - 15,000 15,000 15,000 100%Other revenue - 34,018 34,018 - 0%Satisfaction of Program Restrictions 2,473,907 (2,473,907) - - 0%

Total Support and revenue 2,473,907$ 84,805$ 2,558,712$ 5,907,872$ 43%

For the period ended March 31, 2017

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Expenses

WIOA Grants ExpensesAdministration

Personnel 201,818$ -$ 201,818$ 298,000$ 68%Operations 4,150 - 4,150 7,300 57%Office Operations 21,846 - 21,846 27,400 80%Financial 1,764 - 1,764 10,300 17%Travel 25,482 - 25,482 31,300 81%

Total Administration 255,060 - 255,060 374,300 68%

Program ServicesAdult contracts 416,624 - 416,624 700,000 60%Dislocated worker contracts 224,208 - 224,208 450,000 50%Youth contracts 305,876 - 305,876 650,000 47%Goodwill One Stop Services 46,288 - 46,288 90,000 51%Incumbent worker training 2,302 - 2,302 50,000 5%Professional services 22,502 - 22,502 50,000 45%Expansion of Harrisonburg Office 24,441 - 24,441 25,000 98%New Winchester Center 11,510 - 11,510 150,000 8%Valley Workforce (Leases, IT, etc.) 115,078 - 115,078 220,000 52%OJT Contracts 9,050 - 9,050 15,000 60%Purchase of new computers - - - 15,000 0%Board website, branding & outreach 10,000 - 10,000 20,000 50%

Total Program Services 1,187,879 - 1,187,879 2,435,000 49%

Total WIOA Grants Expenses 1,442,939$ -$ 1,442,939$ 2,809,300$ 51%

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OJT Grant ExpensesAdministration

Personnel 212,399$ -$ 212,399$ 206,000$ 103%Operations 3,849 - 3,849 5,200 74%Office Operations 28,077 - 28,077 28,000 100%Financial 1,585 - 1,585 7,100 22%Travel 14,350 - 14,350 14,000 103%

Total Administration 260,260 - 260,260 260,300 100%

Total Program Services 342,414 - 342,414 315,800 108%

Total OJT Grant Expenses 602,674$ -$ 602,674$ 576,100$ 105%

American Apprenticeship GrantAdministration

Personnel 25,417$ -$ 25,417$ 52,000$ 49%Operations 477 - 477 1,100 43%Office Operations 2,821 - 2,821 7,700 37%Financial 128 - 128 1,800 7%Travel 4,008 - 4,008 5,200 77%

Total Administration 32,851 - 32,851 67,800 48%

Total Program Services 27,917 - 27,917 218,250 13%

American Apprenticeship Grant 60,768$ -$ 60,768$ 286,050$ 21%

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JD NEGrant ExpensesAdministration

Personnel 39,597$ -$ 39,597$ 138,000$ 29%Operations 712 - 712 2,500 28%Office Operations 6,248 - 6,248 17,600 36%Financial 199 - 199 5,000 4%Travel 2,818 - 2,818 18,500 15%

Total Administration 49,574 - 49,574 181,600 27%

Total Program Services 283,750 - 283,750 670,000 42%

Total JD NEGrant Expenses 333,324$ -$ 333,324$ 851,600$ 39%

DEI Grant Expenses

Total Program Services 5,620$ -$ 5,620$ 7,540$ 75%

Total DEI Grant Expenses 5,620$ -$ 5,620$ 7,540$ 75%

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Harrisonburg City Community Development Block Grant

Total Program Services 13,582$ -$ 13,582$ 13,582$ 100%

Total CDBG Grant Expenses 13,582$ -$ 13,582$ 13,582$ 100%

DW WIOA Implementation Grant ExpensesAdministration

Professional Services 15,000 - 15,000 15,000 100%

Total DW WIOA Grant Expenses 15,000$ -$ 15,000$ 15,000 100%

Total Expenses 2,473,907 - 2,473,907 4,559,172 54%

Change in Net Assets -$ 84,805$ 84,805$ 1,348,700$

Net Assets, Beginning 29$ -$ 29$

Net Assets, Ending 29$ 84,805$ 84,834$

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OJTs by Economic Locality

LocalityOJTs to Business paid through 4/17

Augusta 20.63% 670,473$

Frederick 16.80% 552,350$

Harrisonburg 15.40% 471,490$

Buena Vista 11.11% 332,710$

Winchester 10.48% 318,988$

Waynesboro 5.01% 155,381$

Rockingham 3.34% 103,606$

Staunton 3.07% 91,945$

Rockbridge 2.86% 85,795$

Warren 2.48% 74,231$

Shenandoah .76% 22,627$

Lexington .33% 9,750$

SVWDB Total 2,889,346$ Total All Regions 3,018,112$

Valley OJT - Grant Program Status 600 Total OJT Contracts with 103 Companies

H-1B OJT Grant -$5 M -Manufacturing/Health Care 582 Contracts: Original Goal 310; Revised Goal 500 Employer & ED Recognition Events, March 21 Grant ended 4/1/2017 92 Employers

Dislocated Worker Training Grant - National DW Grant Subawardee from VCCS - $207,547 42 OJTs - Achieved 42 Grant ended 6/30/2016 - Final Reporting Complete

Job Driven Grant - National DW Grant Ext 6/30/2017 Subawardee from VCCS; $1.4 Million Dislocated participants, any industry LFCC, DSLCC & BRCC OnRamp & WIOA co-enrolled Community College certifications and/or OJTs 200 Participant Goal: To date: 151 including 27 OJTs Grant ends 6/30/2017

$4 Million American Apprenticeship Grant 600 new registered apprentices: 161 to date

$402,000 Obligated to companies for instruction reimbursement $22,349 Paid to companies to date

175 employers: 43 to date

$670,473

$552,350

$471,490

$332,710 $318,988

$155,381

$103,606 $91,945 $85,795

$74,231

$22,627 $9,750

Augusta20.63%

Frederick16.80%

Harrisonburg15.40%

Buena Vista11.11%

Winchester10.48%

Waynesboro5.01%

Rockingham3.34%

Staunton3.07%

Rockbridge2.86%

Warren2.48%

Shenandoah.76%

Lexington.33%

Valley OJT - Employer Payments by Locality - April 2017

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EMPLOYER APPRECIATION EVENT KEYNOTE SPEAKER: DR. STEVEN CONSTANTINO

CHIEF ACADEMIC OFFICER/ASSISTANT SUPERINTENDENT OF INSTRUCTION VIRGINIA DEPARTMENT OF EDUCATION

This event is funded by a grant awarded by the US Department of Labor’s Employment & Training Administration and was created by the grantee and does not necessarily reflect the official position of the US Department of Labor. The Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, or continued availability, or ownership.

MARCH 21, 2017 Holiday Inn-Staunton &

The George Washington Hotel, Winchester

LUNCH P

Valley OJT Grant Successes

Employer & ED Partners Recognized

Manufacturing Study Highlights

KEYNOTE ADDRESS:

“REFORMING THE PROFILE OF A GRADUATE” 21

Valley to Virginia Apprenticeship Initiative

V2V Apprenticeship Advisory Council

AGENDA – May 11, 2017 Meeting

1. Review March 9, 2017 meeting minutes 2. Review Quarterly performance 3/31/2017:

Metric Grant Goal Actual % Grant Goal # apprentices 600 161 26.8% # employer sponsors 175 43 24.6% # new programs 18 9 50% # expanded occupations 37 26 70.3% # completed 200 5 2.5% # Target Population 120 50 41.7%

3. Activity Highlights since last meeting 3/9/17: a. Presentation to Harrisonburg One Stop partners b. Workshop Presentation at state conference of SHRM c. Winchester area SHRM Chapter presentation d. Augusta County ED Plant Manager presentation e. Participated in Harrisonburg ED Cybersecurity Cafe f. White Wave enrollment orientation for new IMT RA program g. Working group for RA on ETP list – VCCS h. LFCC Business & Education Summit i. Apprenticeship Forward – DC Conference

4. Next Steps: RA sponsors on ETP list implementation; pre-hire

apprenticeship training models, pre-apprenticeship models; innovations in RA model including competency based apprenticeship models

#

22

Valley to Virginia Apprenticeship Initiative

V2V Apprenticeship Advisory Council

Minutes of March 9, 2017 Meeting

1. Reviewed minutes from January 12, 2017 meeting

2. 12/31/2016 Metrics

Metric Grant Goal Actual % Grant Goal # apprentices 600 160 27% # employer sponsors 175 42 24% # new programs 18 8 44% # expanded occupations 37 24 65% # completed 200 5 3% # Target Population 120 41 33%

3. Activity highlights since last meeting: All grant staff attended Virginia’s state Apprenticeship Clinic Hershey RA sponsor participated in US DOL Region 2 training webinar Eastman Chemical, Martinsville activity for IMT & pre-apprenticeship Integer, Salem: activity for competency based RA with Tooling U NIMS accelerated workshop training

4. Presentations since last meeting 1/12/2017: Wilson Workforce Rehabilitation Center: 2 presentations to manufacturing technician training advisory committee (MT1) and CPID grant staff Shenandoah Valley Partnership marketing committee BRCC Career Pathways Committee Rockbridge County EDA (Sam Crickenberger) DARS District Training event for job placement counsrlors

5. Next Steps: Entering next phase of grant focusing on pre-hire apprenticeship

training and pre-apprenticeship Programs: Hershey pilot with Mechatronics; Ball and Tenneco; Goodwill pre-apprenticeship program; Industrial Manufacturing Technician models (IMT-MT1).

#

23

Communications & Outreach Program Report

May 2017

1st Quarter 2017 Outreach Strategy

Raising awareness within the community of not only the programs and accomplishments of the

SVWDB, but of our many partners was the focus of the Communications & Outreach Program

for the 1st quarter of 2017. The following was accomplished:

• Published and shared content on social media from multiple partners highlighting events

and accomplishments, as well as posting a feature blog on The Highland Center and the

Valley OJT Appreciation event on the SVWDB website.

• 3 short versions of the Registered Apprenticeship video were completed and uploaded to

the SVWDB YouTube channel.

How Does Registered Apprenticeship Benefit Employers?

How Does Registered Apprenticeship Benefit Employees?

Getting Started with Registered Apprenticeship

Goals and focus for next reporting period: Continue to build community awareness via social

media, blogging, and media stories throughout 2017.

Media Media outreach on newsworthy topics was accomplished in Q1 with the following results:

• A press release about the Local Plan was issued in February. An article appeared in the

Daily-News Record.

• A press release was issued about the completion of the Valley OJT grant. An in-depth

article appeared in the Daily-News Record.

Goals and focus for next reporting period: A major media push leading up to the State of the

Valley Workforce Forum in June will include multiple press releases and invitations.

Email The Q1 email newsletter was distributed during this reporting period with above average

engagement. Here are the results:

35.2% open rate, 4.6% click rate. (Industry average is 24.0% opens, 3.3 % clicks.)

Goals and focus for next reporting period: Issue a second quarter newsletter with pertinent

topics and continue to build the list.

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Social Media Steady organic growth of followers/engagement continued across SVWDB social media

channels during this reporting period.

Analytics Highlights:

• 12% increase in Facebook total organic post reach over 4th quarter 2016

• 48% increase in average Twitter impressions (2.9k to 4.3k) over 4th quarter 2016

• Facebook and LinkedIn drive more traffic to the Valley Workforce website than Twitter.

Goals and focus for next reporting period: Build on content trends by developing additional

on-location posts about specific SVWDB and partner programs, events and accomplishments.

Website New content published:

• Shenandoah Valley Forms GO Virginia Regional Council

• Businesses Gain Workforce Insights at Valley OJT Appreciation Event

• WIOA Partner Spotlight: The Highland Center

• SVWDB Program Featured at 2017 National Meeting of the American Apprenticeship

Initiative

• Local Plan and supporting documents

• Calendar, staff and success stories updates

Analytics for reporting period 1/1/17-3/31/17

2,603 unique users

3.43 pages per session/3:56 minutes

12,788 page views

66.60% new visitors

Sources: organic search 52.98%

referral 18.07%

direct 22.98%

social 5.98%

Analytics for previous reporting period 10/1/16-12/31/16

2,215 unique users

3.64 pages per session/4:10 minutes

11,416 page views

67.52% new visitors

Sources: organic search 49.14%

referral 21.95%

direct 22.50%

social 6.41%

Goals and focus for next reporting period: Continue efforts to drive meaningful traffic to the

website via outreach to industry partners, compelling content, search development and site

improvements.

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https://tinyurl.com/lgds5sx

*Reports from new regional workforce studies*Keynote by internationally-known recruiting guru Lou Adler“The Future of Hiring: 2017 and Beyond”More info: Joan Hollen, 540-442-7134 Ext. 100, jhollen@valleyworkforce.com

Sponsored by the VCCS Job Driven National Dislocated Worker GrantThis event is funded by a Job Driven National Dislocated Worker Grant awarded by the U.S. Department of Labor;

its content does not necessarily reflect the official position of the U. S. Department of Labor.26

WIOA Services Request for Proposal Commission

DECISION BRIEF

May 11, 2017 Meeting Date: May 11, 2017 Reference: On January 12, 2017, the Shenandoah Valley Workforce Development Board (SVWDB) established a commission to implement the competitive procurement Request for Proposal (RFP) process to issue the RFP, review proposals and award service provider contracts for One-Stop Operator, Adult and Dislocated Worker and Youth Services for the period of July 1, 2017 – June 30, 2020. The SVWDB sought board member volunteers with geographic diversity and subject matter expertise to serve on the RFP Commission. The Commission members selected were determined to provide satisfactory representation of the diverse workforce area, constituency and partners. The following members were selected: Brian Brown, Jeanian Clark, Patrick Barker, Amy Judd, Katy Parish, Jonah Windham, George Homan, Tomika Ferguson and Jo Lee Loveland Link. Purpose: The RFP process has been completed by the Commission for the contracts related to One-Stop Operator, Adult and Dislocated Worker and Youth Services. The purpose of the decision brief is to request board affirmation of the selected contractor for all three services. Background: The SVWDB staff and RFP Commission developed three RFPs: (1) One Stop Operator, (2) Adult and Dislocated Worker, and (3) Youth Services, all of which were released to the public on March 3, 2017. Proposals were to be received by April 3, 2017; those proposals that met the deadline were then reviewed by staff to ensure completeness as well as to ascertain that all requirements were met as set forth in the RFP; once the review by staff was complete they were forwarded onto the members of the Commission. One organization, Goodwill Industries of the Valleys, Inc. (Goodwill), submitted proposals for the three RFPs. Commission members and staff met and reviewed the proposals discussing strengths and weaknesses of therein. The RFP Commission determined that the proposals submitted by Goodwill were sufficient to move onto the interview phase of the procurement process.

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The interview was conducted of the proposer on April 24, 2017. Upon conclusion of the interview and discussion amongst the Commission, a motion was made to award the One-Stop Operator, Adult and Dislocated Worker and Youth Services contracts to Goodwill, effective July 1, 2017, with the additions to the contract as denoted below: Additions to the contract as agreed upon by the Commission:

1. The service provide should create an annual marketing plan that is presented to the Board each fiscal year.

2. The service provider should create a standard operating procedure (SOP) for working with clientele that have limited to no English proficiency.

3. The service provider should create a schedule of (at least) quarterly partner meetings at the beginning of each fiscal year for each center within the service region; the meetings should be promoted well in advance to all partners and minutes should be kept and disseminated to all partners subsequent to the meeting in a reasonable time frame (within a week).

4. The service provider should research national best practices for dashboard metrics that are useful and meaningful. This research should be provided to the Board in the format of re-worked monthly reports within the first quarter of FY2018.

Summary: The RFP Commission has voted to award the Adult/Dislocated Worker, Youth and One Stop Operator contracts to Goodwill Industries of the Valleys, Inc., effective July 1, 2017, and seeks for the Board to affirm the Commission’s vote. Action Needed: A motion for the Board to vote to affirm the decision of the RFP Commission to award the Adult and Dislocated Worker, Youth and One Stop Operator contracts to Goodwill Industries of the Valleys, Inc.

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