Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician...

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Board of Directors General Manager Paul D. Jones II, P.E. Deputy General Manager Laura Nomura Public and Governmental Affairs Deputy General Manager Nick Kanetis Assistant General Manager Assistant General Manager Senior Executive Assistant Senior Executive Assistant Safety, Risk, and Emergency Management Water Operations Water Reclamation Maintenance Electrical Services Field Services Construction Mechanical Services Asset & Facilities Management Water Operations Production Water Operations Distribution Water Operations IOC Recycled Water Operations MVRWRF Plant PVRWRF Plant TVRWRF Plant Reclamation Plant Maintenance SJVRWRF Plant Wastewater Collection Services Engineering Field Engineering Development Services Engineering Services Groundwater Mgmt. & Facilities Planning Conservation Water Supply Planning Environmental & Regulatory Compliance Laboratory Source Control Deputy Board Secretary Senior Executive Assistant Administrative Services Information Systems Finance Contracts Purchasing Warehouse Records Management Fleet Services Customer Service Special Funding District Meter Services Deputy Board Secretary Executive Assistant Deputy Board Secretary Planning, Engineering, and Construction Branch Operations and Maintenance Branch Executive Branch Administrative Services Branch Human Resources ORGANIZATIONAL CHART

Transcript of Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician...

Page 1: Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician maintenance trades assistant industrial engine technician i/ii (8) emissions technician

Board of Directors

General Manager Paul D. Jones II, P.E.

Deputy General ManagerLaura Nomura

Public and Governmental Affairs

Deputy General ManagerNick Kanetis

Assistant General Manager

Assistant General Manager

Senior Executive Assistant

Senior Executive Assistant

Safety, Risk, and Emergency Management

Water Operations

Water ReclamationMaintenance

Electrical Services

Field Services Construction

Mechanical Services

Asset & Facilities Management

Water Operations Production

Water Operations Distribution

Water Operations IOC

Recycled Water Operations

MVRWRF Plant

PVRWRF Plant

TVRWRF Plant

Reclamation Plant Maintenance

SJVRWRF Plant

Wastewater Collection Services

Engineering

Field Engineering

Development Services

Engineering Services

Groundwater Mgmt. & Facilities Planning

Conservation

Water Supply Planning

Environmental & Regulatory Compliance

Laboratory

Source Control

Deputy Board Secretary

SeniorExecutive Assistant

Administrative Services

Information Systems

Finance

Contracts

Purchasing

Warehouse

Records Management

Fleet Services

Customer Service

Special Funding District

Meter Services

Deputy Board Secretary

Executive Assistant

Deputy Board Secretary

Planning, Engineering, and Construction Branch

Operations and Maintenance Branch

Executive Branch

Administrative Services Branch

Human Resources

ORGANIZATIONAL CHART

Page 2: Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician maintenance trades assistant industrial engine technician i/ii (8) emissions technician

BOARD OF DIRECTORS

EXECUTIVE ASSISTANT

Executive

GENERAL MANAGERPaul D. Jones, II P.E.

BOARD SECRETARY

DEPUTY GENERAL MANAGER

Nick Kanetis

DEPUTY GENERAL MANAGER

Laura Nomura

SENIOREXECUTIVE ASSISTANT

DEPUTYBOARD SECRETARY

DEPUTY BOARD SECRETARY

ASSISTANT GENERAL MANAGER

Jeff Wall

ASSISTANT GENERAL MANAGER

Joe Mouawad

SENIOREXECUTIVE ASSISTANT

SENIOREXECUTIVE ASSISTANT

ADMINISTRATIVE SERVICESENGINEERING AND OPERATIONS

Page 3: Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician maintenance trades assistant industrial engine technician i/ii (8) emissions technician

EXECUTIVE POLICY AND GOVERNMENTAL

AFFAIRS ADVISOR

SENIOR LEGISLATIVE

PROGRAM MANAGER

DIRECTOR OF PUBLIC AND GOVERNMENTAL AFFAIRS

SENIOR PUBLIC AFFAIRS

PROGRAM MANAGER

PUBLIC AFFAIRS SPECIALIST I/II

PUBLIC AFFAIRS SPECIALIST I/II (2)

PUBLIC AND GOVERNMENTAL

AFFAIRS SPECIALIST I/II (C)

SENIOR PUBLIC AFFAIRS

PROGRAM MANAGER

PUBLIC AFFAIRS SPECIALIST I/II

PUBLIC AFFAIRS OFFICER I/II

PUBLIC AFFAIRS OFFICER I/II

SENIOR PUBLIC AFFAIRS

PROGRAM MANAGER

Public and Governmental Affairs

LEGISLATIVE ANALYST I/II

Page 4: Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician maintenance trades assistant industrial engine technician i/ii (8) emissions technician

DIRECTOR OF SAFETY, RISK, AND EMERGENCY

MANAGEMENT

SAFETY AND EMERGENCY MANAGEMENT OFFICER

SAFETY AND CLAIMS TECHNICIAN

SAFETY AND EMERGENCY MANAGEMENT OFFICER

SAFETY AND CLAIMS TECHNICIAN

Safety, Risk, and Emergency Management

Page 5: Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician maintenance trades assistant industrial engine technician i/ii (8) emissions technician

Maintenance Services

DIRECTOR OF MAINTENANCE

ADMINISTRATIVE ASSISTANT I/II

EXECUTIVE ASSISTANT

ASSOCIATE CIVIL ENGINEER I/II

ASSETS AND FACILITIES MANAGER

ASSET AND MAINTENANCE OPERATIONS SUPERVISOR

MANAGEMENT ANALYST I/II

ASSET MANAGEMENT TECHNICIAN I/II (3)

CMMS SOFTWARE SUPPORT SPECIALIST I/II

FACILITIES AND GROUNDS SUPERVISOR

BUILDING AND FACILITIES CREW LEADER (2)

FACILITIES PAINTER I/II

MAINTENANCE TRADES ASSISTANT

BUILDING AND FACILITIES TECHNICIAN I/II (4)

FIELD SERVICES MANAGER

FIELD SERVICES SUPERVISOR (2)

PIPELINE CONSTRUCTION CREW LEADER (6)

PIPELINE CONSTRUCTION UTILITY WORKER I/II (13)

PIPELINE CONSTRUCTION UTILITY WORKER III

MAINTENANCE AND OPERATIONS PLANNER/

SCHEDULER I/II

MECHANICAL SERVICES MANAGER

INDUSTRIAL ENGINE SUPERVISOR

SENIOR INDUSTRIAL ENGINE TECHNICIAN

MAINTENANCE TRADES ASSISTANT

INDUSTRIAL ENGINE TECHNICIAN I/II (8)

EMISSIONS TECHNICIAN COORDINATOR

MECHANICAL MAINTENANCE SUPERVISOR (2)

APPRENTICEFABRICATION MECHANIC I/II

MECHANICAL MAINTENANCE

TECHNICIAN I/II (11)

MAINTENANCE TRADES ASSISTANT

CRANE OPERATOR

MACHINIST

SENIOR MECHANICAL MAINTENANCETECHNICIAN (2)

ELECTRICAL SERVICES MANAGER

ELECTRICAL SERVICES SUPERVISOR (2)

SCADA ELECTRICAL TECHNICIAN (4)

CONTROLS TECHNICIAN I/II (9)

APPRENTICE (2) ELECTRICIAN (2)

HVAC TECHNICIAN I/IIMAINTENANCE

TRADES ASSISTANT

SENIOR CONTROLS TECHNICIAN

INFORMATION SYSTEMS ENGINEER I/II

SCADA SYSTEMS ANALYST (2)

Page 6: Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician maintenance trades assistant industrial engine technician i/ii (8) emissions technician

EXECUTIVE ASSISTANT (C)OPERATIONS SUPPORT

SPECIALIST

WATER OPERATIONS MANAGER

WATER OPERATIONS SUPERVISOR

DISTRIBUTION OPERATOR III (6)

DISTRIBUTION OPERATOR II (2)

WATER OPERATIONS SUPERVISOR

DISTRIBUTION OPERATOR II (5)

DISTRIBUTION OPERATOR I (2)

DISTRIBUTION OPERATOR III

WATER OPERATIONS MANAGER

ADMINISTRATIVE ASSISTANT I/II

DISTRIBUTION OPERATOR III (3)

RECYCLED WATER PROGRAM COORDINATOR

WATER OPERATIONS SUPERVISOR

BACKFLOW AND CROSS CONNECTION CONTROL

SPECIALIST I/II (2)

CROSS-CONNECTION CONTROL COORDINATOR

DISTRIBUTION OPERATOR II

WATER RESOURCES TECHNICIAN I/II

WATER OPERATIONS MANAGER

WATER OPERATIONS SUPERVISOR

POTABLE WATER TREATMENT OPERATOR III

(9)

POTABLE WATER TREATMENT OPERATOR I/II

WATER RESOURCES TECHNICIAN III

WATER OPERATIONS MANAGER

WATER OPERATIONS SUPERVISOR

SYSTEMS CONTROL OPERATOR I/II/III (7)

OPERATIONS REPRESENTATIVE I/II (3)

MAINTENANCE AND OPERATIONS PLANNER/

SCHEDULER I/II

WATER OPERATIONS SUPERVISOR

VALVE TECHNICIAN I/II (4)

CORROSION CONTROL TECHNICIAN

WATERWORKS TECHNICIAN I/II (2)

OPERATIONS ANALYST

Water Operations

DIRECTOR OF WATER OPERATIONS

Page 7: Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician maintenance trades assistant industrial engine technician i/ii (8) emissions technician

DIRECTOR OF WATER RECLAMATION

EXECUTIVE ASSISTANT

WATER RECLAMATION PLANT MANAGER

(PVRWRF)

WATER RECLAMATION PLANT SHIFT

SUPERVISOR (2)

WATER RECLAMATION PLANT OPERATOR III (9)

WATER RECLAMATION PLANT OPERATOR II

WATER RECLAMATION PLANT OPERATOR I

MECHANICAL MAINTENANCE

SUPERVISOR

WATER RECLAMATION PLANT MAINTENANCE

TECHNICIAN I/II (3)

WATER RECLAMATION PLANT MANAGER

(TVRWRF)

ADMINISTRATIVE ASSISTANT I/II

MECHANICAL MAINTENANCE

SUPERVISOR

WATER RECLAMATION PLANT MAINTENANCE

TECHNICIAN I/II (4)

WATER RECLAMATION PLANT SHIFT SUPERVISOR (2)

WATER RECLAMATION PLANT OPERATOR II

WATER RECLAMATION PLANT OPERATOR III (8)

WATER RECLAMATION PLANT OPERATOR IN

TRAINING (2)

WATER RECLAMATION PLANT MANAGER

(MVRWRF)

WATER RECLAMATION PLANT SHIFT

SUPERVISOR (2)

WATER RECLAMATION PLANT OPERATOR III (6)

WATER RECLAMATION PLANT OPERATOR II (4)

MECHANICAL MAINTENANCE

SUPERVISOR

WATER RECLAMATION PLANT MAINTENANCE

TECHNICIAN I/II (3)

WASTEWATER COLLECTION MANAGER

WASTEWATER COLLECTION SUPERVISOR

COLLECTIONS SYSTEMS UTILITY CREW LEADER (6)

COLLECTIONS SYSTEMS UTILITY WORKER I/II (7)

ELECTRICAL SERVICES MANAGER

SCADA SUPERVISOR

SCADA SYSTEMS ANALYST(3)

ELECTRICAL SERVICES SUPERVISOR

CONTROLS TECHNICIAN I/II (9)

SENIOR CONTROLS TECHNICIAN

WATER RECLAMATION PLANT MANAGER

(SJVRWRF)

ADMINISTRATIVE ASSISTANT I/II

MECHANICAL MAINTENANCE

SUPERVISOR

WATER RECLAMATION PLANT MAINTENANCE

TECHNICIAN I/II (2)

WATER RECLAMATION PLANT SHIFT

SUPERVISOR(2)

WATER RECLAMATION PLANT OPERATOR III (7)

WATER RECLAMATION PLANT OPERATOR I

WATER RECLAMATION PLANT OPERATOR IN

TRAINING (2)

Water Reclamation

Page 8: Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician maintenance trades assistant industrial engine technician i/ii (8) emissions technician

Engineering

DIRECTOR OF ENGINEERING

EXECUTIVE ASSISTANT (C)

ADMINISTRATIVE ASSISTANT I/II

PRINCIPAL CIVIL ENGINEER

ASSOCIATE CIVIL ENGINEER I/II

SENIOR RECYCLED WATER PROGRAM ANALYST

PRINCIPAL CIVIL ENGINEER

ASSOCIATE CIVIL ENGINEER I/II (2)

PRINCIPAL CIVIL ENGINEER

ASSOCIATE CIVIL ENGINEER I/II (4)

PRINCIPAL CIVIL ENGINEER

ASSOCIATE CIVIL ENGINEER I/II (4)

Page 9: Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician maintenance trades assistant industrial engine technician i/ii (8) emissions technician

Field Engineering

DIRECTOR OF FIELD ENGINEERING

EXECUTIVE ASSISTANTADMINISTRATIVE

ASSISTANT I/II

CONSTRUCTION PROJECT ADMINISTRATION MANAGER

CONSTRUCTION PROJECT ADMINISTRATION SUPERVISOR

CONSTRUCTION ADMINISTRATION

REPRESENTATIVE I/II (5)

SENIOR CONSTRUCTION ADMINISTRATION

REPRESENTATIVE (2)

CONSTRUCTION AND SAFETY INSPECTION MANAGER

OPERATIONS SUPPORT SPECIALIST

CONSTRUCTION AND SAFETY INSPECTION SUPERVISOR

CONSTRUCTION AND SAFETY INSPECTOR I/II/III (5)

SENIOR CONSTRUCTION AND SAFETY INSPECTOR

CONSTRUCTION AND SAFETY INSPECTION SUPERVISOR

SENIOR CONSTRUCTION AND SAFETY INSPECTOR

CONSTRUCTION AND SAFETY INSPECTOR I/II/III (5)

SENIOR CONSTRUCTION ADMINISTRATOR

CONSTRUCTION ADMINISTRATOR (3)

Page 10: Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician maintenance trades assistant industrial engine technician i/ii (8) emissions technician

DIRECTOR OF DEVELOPMENT SERVICES

EXECUTIVE ASSISTANT (C)

ADMINISTRATIVE ASSISTANT I/II

DEVELOPMENT SERVICES MANAGER

DEVELOPMENT SERVICES COORDINATOR

DEVELOPMENT SERVICES AIDE (2)

SENIOR DEVELOPMENT SERVICES TECHNICIAN

DEVELOPMENT SERVICES SUPERVISOR

DEVELOPMENT SERVICES TECHNICIAN I/II (4)

PRINCIPAL CIVIL ENGINEER

PRINCIPAL ENGINEERING TECHNICIAN I/II

SENIOR ENGINEERING TECHNICIAN

ASSISTANT ENGINEER

ASSOCIATE CIVIL ENGINEER I/II (2)

PRINCIPAL CIVIL ENGINEER

ASSOCIATE CIVIL ENGINEER I/II (2)

ENGINEERING TECHNICIAN I/II

ASSISTANT ENGINEER

SENIOR ENGINEERING TECHNICIAN

Development Services

Page 11: Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician maintenance trades assistant industrial engine technician i/ii (8) emissions technician

Engineering Services

DIRECTOR OF ENGINEERING SERVICES

EXECUTIVE ASSISTANT

BUSINESS SYSTEMS ANALYST I/II

GRANTS AND LOANS MANAGER

GRANTS AND LOANS PROGRAM ANALYST

FACILITIES LOCATION MANAGER

OPERATIONS SUPPORT SPECIALIST

FACILITIES LOCATION TECHNICIAN I/II (4)

SENIOR FACILITIES LOCATION TECHNICIAN (4)

REAL PROPERTY MANAGER

ADMINISTRATIVE ASSISTANT I/II

REAL PROPERTY AGENT

LAND SURVEYOR ASSOCIATE I/II

MAPPING MANAGER

ADMINISTRATIVE ASSISTANT I/II

SENIOR MAPPING TECHNICIAN

MAPPING TECHNICIAN I/II

MAPPING ADMINISTRATOR

ENGINEERING PROJECT CONTROL MANAGER

ADMINISTRATIVE ASSISTANT I/II

PROJECT CONTROL TECHNICIAN I/II (3)

GRANTS AND LOANS PROGRAM ANALYST

Page 12: Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician maintenance trades assistant industrial engine technician i/ii (8) emissions technician

SENIOR DIRECTOR OF WATER RESOURCES

PLANNING

EXECUTIVE ASSISTANT

DIRECTOR OF ENVIRONMENTAL AND

REGULATORY COMPLIANCE

DIRECTOR OF WATER RESOURCES AND FACILITIES

PLANNING

PRINCIPAL WATER RESOURCES SPECIALIST

CONSERVATION PROGRAM SPECIALIST I/II

CONSERVATION PROGRAM ASSISTANT

WATER RESOURCES PLANNING MANAGER

WATER RESOURCES SPECIALIST ASSISTANT

I/II (2)

WATER RESOURCES SPECIALIST ASSOCIATE

I/II

DIRECTOR OF WATER SUPPLY

PLANNING

Water Resources Planning

Page 13: Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician maintenance trades assistant industrial engine technician i/ii (8) emissions technician

Groundwater Management and Facilities Planning

DIRECTOR OF WATER RESOURCES AND FACILITIES

PLANNING

EXECUTIVE ASSISTANT

PRINCIPAL WATER RESOURCES SPECIALIST (2)

WATER RESOURCES SPECIALIST ASSOCIATE I/II

PRINCIPAL ENGINEERING GEOLOGIST

ASSISTANTENGINEER

PRINCIPAL CIVIL ENGINEER

ASSOCIATE CIVIL ENGINEER I/II (2)

ASSISTANT ENGINEER

GIS ANALYST

WATER RESOURCES PLANNING MANAGER

GIS ANALYST

WATER RESOURCES SPECIALIST ASSOCIATE I/II

Page 14: Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician maintenance trades assistant industrial engine technician i/ii (8) emissions technician

DIRECTOR OF ENVIRONMENTAL AND

REGULATORY COMPLIANCE

EXECUTIVE ASSISTANT

MANAGER OF LABORATORY AND WATER QUALITY

SERVICES

OPERATIONS SUPPORT SPECIALIST

SENIOR SCIENTIST (3)

SCIENTIST III (5)

SCIENTIST II SCIENTIST I

LABORATORY TECHNICIAN

SOURCE CONTROL MANAGER

ADMINISTRATIVE ASSISTANT I/II

SOURCE CONTROL INSPECTOR I/II

(4)

SENIOR ENVIRONMENTAL COMPLIANCE ANALYST

SENIOR SOURCE CONTROL INSPECTOR

(2)

ENVIRONMENTAL COMPLIANCE ANALYST I/II

ENVIRONMENTAL SERVICES MANAGER

SENIOR ENVIRONMENTAL COMPLIANCE ANALYST

(3)

ENVIRONMENTAL COMPLIANCE ANALYST I/II

(5)

PRINCIPAL WATER RESOURCES SPECIALIST

Environmental and Regulatory Compliance

Page 15: Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician maintenance trades assistant industrial engine technician i/ii (8) emissions technician

SENIOR DIRECTOR OF ADMINISTRATIVE

SERVICES

EXECUTIVE ASSISTANT

DIRECTOR OF CUSTOMER SERVICE

FLEET SERVICES MANAGER

ADMINISTRATIVE ASSISTANT I/II

FLEET MAINTENANCE SUPERVISOR

FLEET SERVICES TECHNICIAN I/II (5)

SENIOR FLEET SERVICES TECHNICIAN

FLEET SERVICES WRITER/TECHNICIAN

FLEET SERVICES MECHANIC I/II (2)

CONTRACTS MANAGER

RECORDS MGMT SUPERVISOR/

CONTRACTS SPEC I/II

RECORDS MANAGEMENT TECHNICIAN I/II

RECORDS ANALYST

CONTRACTS ANALYST I/II

CONTRACTS TECHNICIAN

WAREHOUSE MANAGER

STOREKEEPER I/II (4)

SENIOR STOREKEEPER

ASSISTANT BUYER

PURCHASING MANAGER

ADMINISTRATIVE ASSISTANT I/II

CONTRACTS QUALITY ASSURANCE

INSPECTOR (2)SENIOR BUYER (3)

BUYER (3) ASSISTANT BUYER

SERVICE CONTRACT ADMINISTRATOR

ENERGY PROGRAM MANAGER

Administrative Services

Page 16: Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician maintenance trades assistant industrial engine technician i/ii (8) emissions technician

Finance

CHIEF FINANCIAL OFFICER

SENIOR FINANCIAL MANAGER

FINANCIAL ANALYST III (C)

SENIOR FINANCIAL MANAGER

FINANCIAL ANALYST I/II (2)

FINANCIAL ANALYST IIICONTROLLER

FINANCIAL MANAGER

FINANCE TECHNICIAN I/II

SENIOR FINANCIAL MANAGER

FINANCE TECHNICIAN I/II (3)

FINANCE TECHNICIAN III

ACCOUNTANT III

FINANCIAL MANAGER

FINANCE TECHNICIAN III

ACCOUNTANT II

ACCOUNTANT III

FINANCIAL MANAGER

ACCOUNTANT II (C)

FINANCE TECHNICIAN I/II (C)

Page 17: Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician maintenance trades assistant industrial engine technician i/ii (8) emissions technician

Human Resources

DIRECTOR OF HUMAN RESOURCES

EXECUTIVE ASSISTANT (C)

HUMAN RESOURCES MANAGER

HUMAN RESOURCES ANALYST I/II (2)

HUMAN RESOURCES TECHNICIAN I/II (2)

Page 18: Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician maintenance trades assistant industrial engine technician i/ii (8) emissions technician

Information Systems

SENIOR DIRECTOR OF INFORMATION SYSTEMS

INFORMATION TECHNOLOGY/DEVOPS

MANAGER (2)

APPLICATION DEVELOPER I/II (2)

SENIOR BUSINESS SYSTEMS ENGINEER (2)

SENIOR INFORMATION SYSTEMS ENGINEER (6)

BUSINESS SYSTEMS ANALYST I/II (3)

SENIOR APPLICATIONS ENGINEER

CLIENT SUPPORT SUPERVISOR

CLIENT SUPPORT SPECIALIST I/II (3)

INFORMATION SYSTEMS ENGINEER I/II

INFORMATION TECHNOLOGY PROJECT

ADVISOR

Page 19: Board of Directors General Manager Paul D Jones II, P.E. · senior industrial engine technician maintenance trades assistant industrial engine technician i/ii (8) emissions technician

DIRECTOR OF CUSTOMER SERVICE

EXECUTIVE ASSISTANT (C)

ADMINISTRATIVE ASSISTANT I/II

METER SERVICESMANAGER

ADMINISTRATIVE ASSISTANT I/II

METER SERVICES SUPERVISOR (2)

SENIOR METER SERVICES TECHNICIAN

METER SERVICES TECHNICIAN I/II (10)

METER REPAIR TECHNICIAN (4)

AUTOMATED METERING INFRASTRUCTURE (AMI)

TECHNICIAN (2)

CUSTOMER SERVICE BILLING MANAGER

SENIOR CUSTOMER SERVICE ADVISOR

CUSTOMER SERVICE ADVISOR (6)

COLLECTIONS REPRESENTATIVE I/II (2)

ASSISTANT CUSTOMER SERVICE ADVISOR

CUSTOMER SERVICE SUPERVISOR

CALL CENTER TRAINING COORDINATOR

CUSTOMER SERVICE QUALITY ASSURANCE ANALYST

(2)

CUSTOMER SERVICE OPERATIONS MANAGER

CUSTOMER SERVICE SUPERVISOR (3)

CUSTOMER SERVICE ADVISOR (21)

ASSISTANT CUSTOMER SERVICE ADVISOR (9)

SENIOR CUSTOMER SERVICE ADVISOR (2)

RECEPTIONIST

Customer Service