BlueBridge Networks LLC

High Availability. Reliability. Security.

Management Team

Jeff Levine President & CEO

Philip Weihe CFO

William Rodriguez Senior Network Admin Data Center Manager

Kevin Goodman Director of Sales

Business Development

Guiding Principals

Customer Centric

Honesty and Integrity

Best in Class

Continuous Process Improvement

Strategic Partnerships with Management

About BlueBridge

Founded in January of 2004 BlueBridge Networks has grown to service over 100 of the region’s most prestigious organizations and businesses, establishing itself as an industry leader.

BlueBridge’s Service Level Agreements for uptime availability are Best in Class, and our performance continues to be among the best in the Region.

About BlueBridge

BlueBridge has been recognized for its outstanding contributions and achievements:

2009 NEOSA Tech Awards Best IT Service Company Finalist

2008 TEAM NEO Asset Creation Award Finalist 2007 NEOSA Tech Awards Best Emerging Company

Finalist 2006 SBN Rising Star in Innovation 2006 SBN Pillar Award (Philanthropy) 2005 COSE 10 Under 10

Regulatory Compliance

BlueBridge’s Cleveland Data Center and Managed services are both PCI-DSS Compliant and SAS 70 Type II certified.

The Cleveland Data Center rests upon anti-static 19" raised floor, and is constructed with two physical layers of concrete reinforced material.

Cleveland Data Center

Primary “A” and “B” Electrical Panels and Surge

Suppression Units

Main Distribution Panel “A” (MDPA)

Main Distribution Panel “B” (MDPB)

The Data Center is supplied by diversely distributed and surge protected utility power.

External Power Source Input(Utility + Generator + Generator)

Liebert Interceptor Series Surge Suppression Units

Surge Suppression Systems

“A” Power Distribution

“B” Power Distribution

The UPS systems are supplied by diversely distributed and surge protected utility power.

“A” UPS Systems

“B” UPS Systems

MDPA

MDPB

Primary “A” power source 500 kVA Mitsubishi 9800 Series UPS

Protected and conditioned power is supplied by Industrial class Uninterruptable Power Systems [UPS] boasting 940 Kilovolt amperes (kVA) of capacity, with expansion capabilities up to 2.1 Megawatts.

UPS Systems

Primary “B” power sources Multiple150 kVA UPS Systems

Mistubishi150 kVA UPS

UPS Systems

MGE150 kVA UPS (inset)

“A” Power Distribution

“B” Power Distribution

Power is distributed from the UPS Systems to Power Distribution Units (PDU), strategically located throughout the Data Center.

UPS “A”

UPS “B”

“A” Power Distribution

“B” Power Distribution

The UPS power is then diversely distributed to the customers’ collocated systems via the Power Distribution Units (PDU).

C

C

UPS “B”

UPS “A”

C

Power Distribution Units (PDU)

The Power Distribution Units are equipped with a state-of-the-art proactive electronic monitoring system that will alert BlueBridge personnel of changes in electrical load levels for every individual branch circuit.

Powerware PowerXpert Gateway Proactive Infrastructure Monitoring

Power Monitoring Systems

Utility Power is backed by two diesel Generators with a capacity of 2.1 Megawatts and 1.7 Megawatts and are controlled by redundant ASCO Auto transfer switches.

The 2.1 Megawatt diesel generator is supplied by a fuel supply of 6,800 gallons and the 1.7 Megawatt diesel generator has a fuel capacity of 8,800 gallons.

Caterpillar 2.1 Megawatt Diesel Generator

Generator Systems

Auto Transfer Switches

Redundant (A+B) ASCO auto transfer switches instantaneously failover the external power feed to generator power should utility feeds drop below acceptable levels.

Generator Systems

BlueBridge supplies the regions 911 Emergency Services Response Center with backup generator power.

BlueBridge customers enjoy an advantage over other data centers due to a priority status conferred upon BlueBridge by refueling providers.

Generator Systems

Environmental Systems

Constant temperature and humidity control is maintained by 300 tons of HVAC cooling, distributed via a pressurized downdraft system under 19” of raised floor.

Liebert 20 ton HVAC Units

Fenwal AnaLASER HSSD

The air sampling system is capable of detecting particles of combustion as low as 0.0015%/ft (0.005%/m), which is 2000 times more sensitive than conventional smoke detectors. 

The higher sensitivity of the detector allows it to detect low energy fires even in high airflow environments, which tend to dilute smoke concentrations. 

The Cleveland Data Center is protected by a state-of-the-art laser air sampling fire detection technology, backed by a pre-action, double interlocked dry pipe fire protection system.

Environmental Systems

Security

Network Operations Center (NOC) 24x7x365 Monitors the security and video systems Provides access control for physical security. Physical patrols of the data center occur on a regular basis around the clock.

Security

BlueBridge’s state-of-the-art security system Maintains access control to authorized personnel via proximity card and key pad at all data center entrances. Monitored by two redundant and geographically diverse monitoring centers, as well as the BlueBridge NOC. Video surveillance is applied at every entrance and throughout the data center facility. Recorded archives are maintained for a minimum of 90 days.

Security

Uniformed lobby security guards control access to the building entrances and elevators after hours, on weekends, and holidays. There is no access to the 5th floor and data center off hours that is unescorted. Regular patrols of the entire building occur after hours, weekends and holidays.

Telecommunications Fiber and telecommunications connectivity is diversely routed via separate physical building entrances, and diverse conduit paths into the Cleveland data center itself. Most of the major global carriers with large regional network footprints are fiber terminated directly inside of the BlueBridge Data Center.  All network services are distributed via an overhead multi-tier ladder rack system. • AT&T/SBC • Level3/ICG • American Fiber Systems • Global Crossing • XO • Time-Warner • Verizon Business • OneCommunity • Third Frontier

Dedicated Internet AccessBlueBridge operates disparate and redundant fiber optic networks on both East 13th street and Euclid Avenue fiber conduits. Internet connectivity is delivered on BlueBridge’s gigabit collocate backbone via redundant Cisco routers, switches, and firewalls in a high availability configuration with Gigabit connectivity to multiple Tier 1 Carriers.

BlueBridge’s network elements and security systems are monitored 24x7x365 for availability, traffic trends, irregular firewall activity and intrusion events by experts in its Network Operations Center based in Cleveland, Ohio.

Conference and Work Areas

BlueBridge provides work space, conference rooms, and break areas with free wireless Internet access, and vending to make extended visits to the data center more productive.

Service Level Agreements

100 % Power Availability Guarantee Scope: BlueBridge’s Power Availability Guarantee is to have the power provided to Customer’s collocation available 100% of the time. Onsite Access Guarantee: BlueBridge Networks provides approved customer personnel with 24x7x365 physical access to the hosting environment. Escorted access is available 24x7x365 for vendors and other customer approved personnel. On-site 24x7x365 Security and Personnel Guarantee: BlueBridge will ensure the presence of a professional security guard and technical personnel in the building at all times. Technical personnel are located in the data centers, adjacent offices, and/or monitoring the facilities from the Network Operations Center located within the building.

Service Level Agreements

Cooling and Environmental Service Guarantee

Data Center Temperature: 67 – 72 degrees FahrenheitRelative Humidity: 35% - 45%

Collocation Network Availability Guarantee

Collocation Network Availability Scope: BlueBridge Networks Collocation Network Availability Guarantee for Dedicated Internet Access within the BlueBridge Data Centers (“BluePipe”) is to have Customer access to the BlueBridge network available to the Customer 99.99% of the time.

Service Response Guarantee

Service Response Guarantee Scope: BlueBridge's service response guarantee is to respond to critical customer issues reported to BlueBridge support personnel via the BlueBridge OTRS within 15 minutes.

Thank You