Blake MooreIndustriestraße 2b

91233 Neunkirchen a. Sand0151 67490400

blakers1984@gmail.com

Summary: Experienced System Administrator with a Bachelor’s Degree in Information Technology/Information Systems and Cybersecurity with a strong Military, Sales, Logistics and Technical background. Looking for an opportunity with a company that will utilize the skills I have obtained and allow me to learn and grow within the IT industry.

Education: ITT Technical Institute Kansas City, MO Bachelor’s Degree – Information Technology / Information Systems and Cybersecurity

Graduation Date: March 2014 GPA 3.5

ITT Technical Institute Kansas City, MOAssociate’s Degree – Information Technology / Computer Networking SystemsGraduation Date: December 2011

GPA 3.8

Academic Awards: Graduated with Honors

Technical Skills: Programming/Scripting Languages: Python (Basic), Raptor (Basic), PHP (Basic), Bash (Basic)Operating Systems/Platforms/Software: Windows 95/98/2000/2003/2008/2012/XP/Vista, Red Hat Enterprise Server, Ubuntu Linux, MS-DOS, MS Office, ESXi, VMware

Experience: Admo.net Kansas City, MOSystem Admininstrator 2015 – 2016 Engineered solutions for various project and operational needs Installed and configured software for client needs Researched and recommended innovative and automated approaches to system administration

tasks to help the company meet its client obligations Applied operating system patches and upgrades on a regular basis Replied to client queries via phone and ticket as needed.

Layered Technologies Kansas City, MO Junior System Administrator 2014 - 2015 Provided technical support to both Windows and Linux servers. Created and performed hosting tasks to make changes to client environments during maintenance windows Provided support via support tickets and phone calls Investigated issues for webservers (apache), database servers (mysql), control panels (plesk, cpanel), backup servers (CDP), FTP, and more.

Codero / Codero.com Lenexa, KS System Administrator I 2011 - 2014

Provided support for various issues with managed/unmanaged Linux and Windows servers

Provided client support via Chat/Phone/Ticket Handled up to 5 support chats at once Handled up to 25% of company support chats alone Review server error and audit logs and perform system backups/restores. Gather necessary data for issue replication, problem determination and/or escalation Primarily worked on Level 1 and level 2 support tickets Isolate and, when possible, resolve service performance issues Investigated issues with MySQL, Apache, ProFTPd, Plesk and cPanel Ability to use backup programs and verify disk integrity

Department of Homeland Security / HeiTech Services Inc Lees Summit, MOGeneral Clerk I 2010 - 2011 Primarily worked on AOS undeliverables/COAs Cross trained to work on undeliverable cards Assembled and disassembled physical files Verified data and made computer updates Organized and consolidated A and T files Adhered to all contract policies and procedures

Opportunity Knocks / LTS Kansas City, MO Lender 2009 Processed loan applications submitted online Completed outgoing calls to customers who have requested payday loans Provided excellent customer service to all customers Utilized Microsoft Outlook to create communication documentation for

customers requesting information

Sprint Kansas City, MO Cable Resource Representative 2008 - 2009 Answered over 100 incoming calls per day from various cable partners (I.e. Time Warner, MediaCom, Millennium, Suddenlink) Provided excellent technical support to all cable partners regarding issues with digital phones Utilized Microsoft Excel to record all calls received Received Team Highest Quality Award in January 2009

Military: United States Army Reserves Independence, MO Bio-Medical Supply Specialist 2008 - 2009 Prepared preventative maintenance documents for the bio medical engineers

on the unit Assisted bio medical engineers with basic maintenance on medical equipment Performed frequent inventories of all medical equipment for the unit

United States Army Fort Bragg, NC Automated Logistics Specialist 2003 -2008 Established and maintained stock records and other documents such as inventory, material

control, accounting and supply reports Established and maintained automated and manual accounting records Posted receipts and turn-ins and performed due-ins and due-outs accounting Corrected error and exception documents

Reviewed and verified quantities received against bills of lading, contracts purchase receipts and shipping documents

Maintained the stock locator system and administered document control proceduresMilitary Awards:

Global War on Terrorism Service Medal for Excellent Service in Iraq and Afghanistan July 2003

Army Good Conduct Medal – July 2006 Army Commendation Medal for Outstanding Service in Iraq – December 2006 Global War on Terrorism Expeditionary Medal in Iraq and Afghanistan – December 2006 Army Achievement Award – December 2006 and February 2007