BLACK HILLS BEHAVIORAL HEALTH SYSYEMS CHANGE COLLABORATIVE MISSION :
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BLACK HILLS BEHAVIORAL HEALTH SYSYEMS CHANGE COLLABORATIVE
MISSION:
Build a sustainable model in which a broad and diverse
range of stakeholders, including funders, take
ownership of problems and work collaboratively to
influence change.
GOALS AND OBJECTIVES from 2009
1. Provide the community with options for a person in crisis other than involuntary admission to inpatient psychiatric care, detoxification services or incarceration.
a. Develop a fully operational 24/7 Crisis Center 2. Improve access to after-crisis follow-up and mental health and substance abuse treatment.
a. Implement community case managementb. Provide intermittent professional care until provider availability.c. Provide easily accessible mental health/substance abuse services.
Black Hills Behavioral Health Collaborative
GOALS AND OBJECTIVES from 2009
3. Improve service integration and coordination among agencies and providers to help patients better navigate complex systems.
a. Develop integrated demographic and client needs assessment and care plans.b. Conduct regular networking meetings among service providers.
Black Hills Behavioral Health Collaborative
DIRECT SERVICE COMMITTEE
AGENCIES REGULARLY ATTENDING:
Provider groups: BMS, CSS, LSS, YFS, City County Alcohol/Drug
Rapid City Regional Hospital ER and Behavioral Health Community Health of the Black Hills Cornerstone Mission and the HOPE Center Rapid City Police and Sheriff’s Departments Pennington County Health and Human Services & States
Attorney VA programs
Teri Corrigan, Crisis Care Center Coordinator; FacilitatorTHANK YOU!!! THANK YOU!!! THANK YOU!!!
GOALS AND OBJECTIVES from 2009
4. Improve awareness about and access to services to assist people in entering the health care system for mental health and substance abuse services prior to the crisis state.
a. Evaluate access to services. b. Implement Community Education Plan.c. Develop Public Policy Plan to better align regulatory and funding policy.d. Identify training needs for agencies to implement systems change.
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES
Service Needs Assessment:
The Collaborative contracted with the Chiesman Center in 2012 to develop a survey to obtain data from the six Black Hills counties to:
1. determine awareness of agencies and services 2. identify service gaps
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES
Service Needs Assessment: Access
Have health insurance 85%Have mental health coverage
Yes 47%No 7%Don’t know 32%No response 14%
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES
Service Needs Assessment: Access How Find Service? Top 4 responses
Physician 19%Phone Book 15%Friend or relative 14%Internet 13%
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES
Service Needs Assessment: Access Reason for not receiving a needed service – top 4 responses
Cannot afford 22%Stigma/Embarassed 19%Other 15%Don’t want anyone to know 13%
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES
Needs Assessment: Awareness of Providers Out of 17 choices of agencies/providers; Non-profit as well as general physician/private provider.
I DO NOT KNOW 34%AVAILABLE BUT NOT TO ME 15%
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES
Needs Assessment: Awareness of Services MULTIPLE TABLES OF DATA REGARDING THIS
QUESTION TOO NUMEROUS FOR THIS DISCUSSION SEE REPORT AT:
www.chiesman.org surveyswww.jtvf.org about us/publications
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES
Community Education Resource Development:
TV Commercials developed to provide awareness about behavioral health providers and the Crisis Care Center
linked to 211 Helpline.
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES
Community Education Resource Development:
211 Trend Data :
61 people accessed the Behavioral Health Directory 25 people mentioned the TV ads (unprompted) Out of 92,539 online data base searches, mental health/substance
abuse top keyword in Black Hills and 942 phone requests for information
14.2% compared to National average 5.4%
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES
Community Education Resource Development:
TV COMMERCIALS
http://youtu.be/atS0KgNytgg
http://www.youtube.com/watch?v=zvjg2fMBTb4&feature=youtu.be
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES
Community Education Resource Development:
Black Hills Behavioral Health Resource Guide Helping Hand Emergency Resource brochure Crisis Care Center Brochure
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES
Community Education Resource Development:Resources are also included on various websites: www.crisiscarecenter.org www.helplinecenter.org www.jtvf.org www.parents4parentsbh.org
Black Hills Behavioral Health Collaborative
IMPROVE AWARENESS ABOUT AND ACCESS TO SERVICES
TRAINING 2011-2013 CIT training for law enforcement of
over 120 officers Mental health first aid Parents4Parents training on mental
health and juvenile justice systems Suicide prevention
Black Hills Behavioral Health Collaborative
COLLABORATIVE STEERING COMMITTEE
Steve Allender, Rapid City Police Chief Jim Castleberry, Executive Director Cornerstone Rescue
Mission Rita Haxton, Vice President Patient Care Rapid City Regional
Hospital Don Holloway, Pennington County Commissioner Karen Romey, Administrator Pennington County Health and
Human Services Alan Solano, CEO Behavior Management Systems Kevin Thom, Pennington County Sheriff Tim Trithart, CEO Community Health of the Black Hills
Sandy Diegel, Executive Director of John T. Vucurevich Foundation; FacilitatorBlack Hills Behavioral Health Collaborative
COLLABORATIVE’S PRIORITIES FOR 2013 AND BEYOND
1. Develop a Youth Crisis System2. Expand Community Case Management beyond CCC
clients3. Consider replicating more San Antonio Haven of Hope
programs– shelter/housing – medical detox– homeless services coordination
4. Develop a Sustainability Plan for the Crisis Care Center and related services/programs
5. Continue focus on CIT training for law enforcement and expand training to paramedic and EMTs
6. Continue training needed for systemic changeBlack Hills Human Services Systems Change
Collaborative
HOW CAN YOU GET INVOLVED?
The Black Hills Human Services Systems Change Collaborative
is open to anyone interested in our mission and system’s change priorities:
Build a sustainable model in which a broad and diverse range of stakeholders, including
funders, take ownership of problems and work collaboratively to influence change.
Black Hills Human Services Systems Change Collaborative
YOUTH CRISIS SYSTEM
Possible Components to establish in the short term
Intensive Family Services ARYSE Reception and Shelter Reporting Center
Long Term…….?
Black Hills Human Services Systems Change Collaborative
TODAY AT MAIN STREET SQUAREMental Health Awareness & Suicide
Prevention DaySponsored by: