Bill Lowe,
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Leadership Principles and Practices: Making the Transition from Plan to Progress! By Dr. Bill Lowe
Transcript of Bill Lowe,
Leadership Principles and Practices:
Making the Transition from Plan to Progress!
By
Dr. Bill Lowe
Dr. Bill Lowe, EMT-P, EFOInstitute of Emergency Preparedness
Jacksonville State UniversityJacksonville, Alabama------------------------------
Assistant Professor of Emergency Management
Doctorate in Business Administration
Master of Disaster Science
30 years of Command Experience as a Fire Dept. Battalion Chief
Georgia Law Enforcement Officer – SWAT Medic
Hazardous Materials Technician
Change in Emergency Management? OVER MY DEAD BODY!”
Three Categories of Emergency Management Change:
Mission
Methodology
Technology
Emergency Management –
Importance and Commitment?
Having a crisis event is a PROVEN Method to WAKE People Up and GET their Attention!
Senior Leadership’s Change Responses
Underestimated impact of change
Isolate themselves
Gather information on change via written reports
Expect subordinates to “just” comply
Blame middle managers for rank-and-rank resistance
Feel betrayed when subordinates resist/complain
Middle Managers’ Change Responses
Pulled in different directions
Often lack critical information about the change
“Caught in the middle” and lack clear instructions
Have to interact with angry and frustrated subordinates
Deserted and blamed by supervisors
Rank-and-File Members’ Change Responses
Feel attacked/abandoned by supervisors
Caught by surprise
Angry, frustrated, confused, frightened
Afraid to take risks, be innovative, or assume responsibility
Loss of relationships and predictable career goals
Emergency Management -
Planning for THE Plan to Go Wrong
Kouzes and Posner’s
Ten Leadership Commandments
Challenging the Process
1. Search out challenging opportunities to change, grow, innovate, and improve
2. Experiment, take risks, and learn from the accompanying mistakes
Plan Your Emergency Management Tactics & Strategy –
and WORK THAT PLAN!
Kouzes and Posner’s
Ten Leadership Commandments
Inspiring a Shared Vision
3. Envision an uplifting and ennobling future
4. Enlist others in a common vision by appealing to their values, interests, hopes, and dreams
Kouzes and Posner’s
Ten Leadership Commandments
Enabling Others to Act
5. Foster collaboration by promoting cooperative goals and building trust
6. Strengthen people by giving power away, providing choice, developing competence, assigning critical
task, and offering visible support
Kouzes and Posner’s
Ten Leadership Commandments
Modeling the Way
7. Set the example by behaving in ways that are consistent with shared values
8. Achieve small wins that promote consistent progress and build commitment
Who gets the Blame when
Management and Line Personnel
Do NOT Cooperate and WORK Together
on Emergency Management Initiatives?
Let the Finger Pointing Begin!
Kouzes and Posner’s
Ten Leadership Commandments
Encouraging the Heart
9. Recognize individual contributions to the success of every project
10.Celebrate team accomplishments regularly
Putting Plans Into Action - Changes
Brief your employees on the upcoming changesWhen?How?
Describe the change as comprehensively as possibleMost affected get the most attention
Understand your agency’s historical reaction to change
Have change priorities
How Hard Does CHANGE Have to BE?
It’s Just NOT that Complicated!
Or this IT?
Planning for Change
Have contingency plans
Productivity levels? Increase or decrease
Employee input critical
Assess KSA’s needed by employees
Develop change timetable / objectives
Implementing Change
Providing training of new skills
Provide more feedback so people know where they stand
Allow resistance. Allow people to make up their own minds on their own timelines
Seek opportunities created by the change
Monitor the progress
?
Thanks!
Bill
