BI for Professional Services Vendor Management

Global IT Solutions 1

Diversity

Professional Services

Business Intelligence

forVendor Management


Vendor/Supplier Diversity Managers Goal is to identify innovative SBEs that can help their company's bottom line

But SBEs may see you differently…

Diversity

Global IT Solutions

DiversitySBEs - as a fellow SBE, we know what you are going through

Even when SBEs understand the Company Structure and lines of Business…

Identifying when and where SBE participation is allowed often feels like ‘Battleship’ – hit or miss

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God, grant me the serenity to Accept the things I cannot change, Courage to change the things I can, and Wisdom to know the difference.

Wisdom- The Serenity Prayer

There are 3 issues that you cannot change about the Vendor Landscape…

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Purchasers and Vendors are often‘Locked-In’ to the wrong mindset

Did you know?There are close to 28 million Small Businesses in American and 22 million are self-employed with no additional payroll or employees (these are called non- employers).

Forbes Magazine& Bureau Of Labor

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Even with systems that use ‘keyword-searches’, is unlikely that Purchasers will read thousands of documents to find the ‘right Small - Diverse Business’

Vendors don’t use NAICS/SIC /Keywords to describe themselves consistently

Some of our Products and Services are not depicted by NAICS/SIC Codes

Company Description paragraphs are currently the only reliable means to describe our offerings and uniqueness

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The Herd

How Businesses appear to Supplier Diversity/Vendor Managers

#2 Diversity


Sometimes financial thresholds must be met to be allowed as a corporate vendor

Risk Management#3 Diversity

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Reality Check

Global it Solutions (GITS) is

not a magician We cannot make these 3 issues disappear We can give you the wisdom to develop a measurable, cost-effective Solutions PlanThe plan applies to Supplier Diversity/Vendor Management, SBEs and individuals

Diversity

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SolutionsLike any Solution, you have to understand how the pieces of the puzzle 'fit together'

Everyone has ideas - the question is, what are you doing about yours?

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Solution Plan Steps

Conduct a Self-Examination

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A Goal without a Plan is just a wish

Are you a Planner or Wisher?

Planner? Proceed to next step

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Solution Plan Steps

Develop a Professional Services

Blueprint of your Enterprise

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Professional Services BlueprintYour Blueprint is comprised of

Taxonomies

Risk Management

Corporate / Data Governance

BI Migration

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Solution Plan Steps

Manage Taxonomies#3- Global IT Solutions

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Manage TaxonomiesIt’s not complicated

Taxonomies – complicated sounding word for a simple concept

Taxonomies shows how Business Terms are related..

Taxon-what? Sounds complicated...

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Manage TaxonomiesThe Problem:

Some of the SBE Products and Services do not have specific NAICS/SIC Codes

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Manage TaxonomiesThe Solution:

Collaborate with Diverse-SBEs:

Compliment Out-Of-The Box NAIC/SIC Codes with Custom Taxonomy Business TermsAppend Custom Taxonomies to coarse Out-of-the Box NAIC/SIC codes

….and all this time we’ve just been using ‘Out Of The Box’ codesGlobal IT Solutions

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Manage TaxonomiesSample Taxonomy

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Solution Plan Steps

RealisticRisk ManagementAnalysis


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Realistic Risk Management Analysis

Collaborate with Diverse-SBEs to:

Identify Problems/'Mini-Projects/Tasks Areas in which ‘Size Doesn't Matter‘

Understand Costs/Benefits and Problems that can be solved with their Solutions

Acquire 'Representative Resumes'

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Realistic Risk Management Analysis (cont’d)

Collaborate with Diverse-SBEs to:

Map Diverse-SBE Capabilities Statements/Resumes to Custom Taxonomies

Monitor Diverse-SBE Performance

Assign Performance Metrics to Diverse-SBE Performance

Use Results as input to subsequent Risk Management Analysis

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Solution Plan Steps

Corporate Governance Diversity Roadmap


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Introduce/monitor Diverse-SBEs Culture/Environment

Hardware/Software that is 508-Compliant

Appropriate behavior in a Diverse-SBEs environment (e.g., Do's and Don'ts)

Problem Reporting/Issue Resolution PoliciesGlobal IT Solutions

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Specify timing and frequency for engaging diverse groups:

Women

LGBT

Minority

Disabled

VeteransGlobal IT Solutions


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Solution Plan Steps

Data Governance #6- Global IT Solutions

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Implement Data Governance

Vendors don’t use NAICS/SIC /Keywords to describe themselves consistently

The Problem:

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Implement Data Governance

Utilize Stepwise Data Stewardship Playbooks to

Manage Taxonomies

Provide Taxonomy/Key-Word Training

Text Analytics/Metrics Management

Develop Web-Based Training on usage of Taxonomies/Keywords, Text Analytics

The Solution:

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Solution Plan Steps

Professional Services Business Intelligence


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Are you satisfied with your Current State?

Coarse TaxonomiesSemi-Related KeywordsMissing KeywordsCumbersome Spend Management

RegulationsCapability StatementsResumesRFPs

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Company Description paragraphs are currently the only reliable means to describe our offerings and uniqueness

Even with systems that use ‘keyword-searches’, is unlikely that Purchasers will read thousands of documents to find the ‘right Small - Diverse Business’

The Problem:

Migrate to Professional Services BI

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Keyword SearchesCoarse Risk ManagementInformation stored in documents is still ‘buried’ – you still can’t link it to structured data

Taxonomy SearchesRealistic Risk ManagementSBE Performance MetricsInformation not buried in documents…and we might have thousands of keywords

for what you are calling a ‘Taxonomy’

Gradually migrate to BI

Before executing Plan

After executing Plan

Global IT Solutions

The Solution:

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Benefits of BI RealizationNew Search (in English)Top twenty Candidates;Category = Regulations;Subcat = Safety;Title = Database Design;Taxonomy = Biomedical Science

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Diverse Vendor

Solutions

Thinking Styles

Skills

Culture

Capabilities

Sexual Orientation

Company SizeRace

Gender

Physical Abilities

Nationality

Solution Component

You can

‘Make it happen’

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BI for Professional Services Vendor Management

Business

Transcript of BI for Professional Services Vendor Management