Beyond Bowling Together: SocioTechnical Capital

Paul Resnick

Associate Professor

University of Michigan School of Information

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America’s Declining Participation

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America’s Declining Participation

• Attending Club Meetings

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America’s Declining Participation

• Attending Club Meetings

• Family Dinners

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America’s Declining Participation

• Attending Club Meetings

• Family Dinners

• Having Friends Over

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New Social Relations

• Less Immersive Participation

• Group and Network Formation

• Impersonal Social Capital

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Less Immersive Participation

• Multi-tasking

• Brief interactions

• Lurking and catching up

• Dormant but activatable groups

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Group and Network Formation

• Introducer systems– Interest-based matching

• Support groups, dating services

– Coordination-based matching• Ride sharing

• Directories

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Paul, Caroline and Ace

Max Resnickeating, drumminglaughing

214 Buena Vista

(734) xxx-xxxx

Paul Resnickwww.si.umich.edu/~presnickpresnick@umich.eduProf. at UM School of Infotennis, biking, ultimate frisbeefiddle, guitar

Ace Richardsonfetching frisbees and other things

Caroline Richardsoncaroli@umich.edufamily practice doc and researchertennis, biking, gardening, readingstand-up bassfeminist

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Impersonal Social Capital

• Recommender systems

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Impersonal Social Capital

• Recommender systems

• Reputation systems

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Impersonal Social Capital

• Recommender systems

• Reputation systems

• Mass-conversation

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Skills for the Information Age

• Read

• Write

• Find information

• Organize information

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Skills for the Network Age

• Use social networks

• Contribute to social networks

• Assemble social networks

• Think strategically

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Conclusion

• New social relations

• New skills for success