Beyond 2.0: Evolving to the Next Level of Amazing Library Service
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Transcript of Beyond 2.0: Evolving to the Next Level of Amazing Library Service
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Beyond "2.0“ Evolving to the Next Level of Amazing Library
Service
Cliff Landis, Web Services LibrarianGeorgia State University
http://clifflandis.net/
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http://www.flickr.com/photos/19553693@N00/273269366/
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http://www.flickr.com/photos/90646759@N00/1149873101
It’s not enough to just create an account.
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http://www.flickr.com/photos/37912374670@N01/2460452288
It’s not enough to shove your bad services into a new place.
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What were you thinking?http://www.flickr.com/photos/80039525@N00/538900892
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Why do you use emerging technologies in your library?
•Because everyone else is doing it•Outreach•Service
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Why do you use emerging technologies in your library?
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http://www.flickr.com/photos/74128681@N00/2349370490
The librarian approaches to new ideas…
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The Planning ApproachTakes too long; jump through hoops;
eventual success or failure
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The Committee ApproachExploit the “What If” weakness and DESTROY!!!http://www.flickr.com/photos/49503180328@N01/2299526206
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The Evolving LibraryTry, assess, reflect…Try, assess, reflect…Repeat ad victorium
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Action Steps
www.flickr.com/photos/30352125@N00/616638903
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TryYoda was wrong…
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Be fast
www.flickr.com/photos/96586445@N00/89773667
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Be human
http://www.flickr.com/photos/35034353562@N01/1390012980
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Don’t over-plan
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AssessDo you like me?
Yes
No
Maybe
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You can’t measure progress without
measuring
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Write assessment into your plans
http://www.perpetualkid.com/index.asp?PageAction=VIEWPROD&ProdID=2534
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Get user feedback (and use it)http://www.flickr.com/photos/17671297@N00/1781605101
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Write a 3-Minute Plan
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Reflect
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BE WILLING TO FAIL. Not every idea can succeed.
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Think back to your most amazing user experience… What made it special?
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KEEPING UP WITH CHANGE
http://www.flickr.com/photos/71038389@N00/2337307518
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http://www.educause.edu/Resources/ECARStudyofUndergraduateStuden/217333
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FINAL THOUGHTS
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Be willing to do the work
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Evolution will take care of the bad ideas.
http://www.flickr.com/photos/35034347820@N01/172257764
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Create a Culture of Innovation
Create a culture of
innovationwww.flickr.com/photos/21745851@N00/389396046
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