Beverly Robinson resume

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Beverly Robinson Concord, NC [email protected] 704-579-9554 SUMMARY 8+ years as a Benefits Specialist, Customer Service Representative, one-on-one and in a Call Center setting 6+ years of Patient Registration and Admissions with a strong knowledge of medical terminology PROFESSIONAL EXPERIENCE Optum, (United Health Care) 07/2015-05/2016 Benefits Specialist Receive inbound calls from Medicare members Provide information to members about their benefits Provide help with Claims Provide help with Physicians Provide help with Billing Provide help with Referrals and Pre Certifications KCI / Randstad, Charlotte, NC Healthcare Intake Specialist 07/2014 – 12/2014 Received and reviewed incoming referrals Provided and coordinated referrals between Medicare, physician’s offices and home health Agencies Furnished appropriate information regarding patient care, insurance coverage and demographics GE Capital Retail Bank / Inconma, Charlotte, NC Customer Service Representative 01/2014 – 05/2014 Responded to inbound calls regarding client credit card issues including resolving credit card discrepancies Authorized credit card sales from various vendors Convergys, Charlotte, NC Customer Service Representative 05/2012 – 05/2013 Provided explanation of billing information to clients

Transcript of Beverly Robinson resume

Page 1: Beverly Robinson resume

Beverly RobinsonConcord, NC

[email protected]

SUMMARY 8+ years as a Benefits Specialist, Customer Service Representative, one-on-one and in a

Call Center setting 6+ years of Patient Registration and Admissions with a strong knowledge of medical

terminology

PROFESSIONAL EXPERIENCEOptum, (United Health Care) 07/2015-05/2016Benefits Specialist

Receive inbound calls from Medicare members Provide information to members about their benefits Provide help with Claims Provide help with Physicians Provide help with Billing Provide help with Referrals and Pre Certifications

KCI / Randstad, Charlotte, NC Healthcare Intake Specialist 07/2014 – 12/2014

Received and reviewed incoming referrals Provided and coordinated referrals between Medicare, physician’s offices and home

health Agencies Furnished appropriate information regarding patient care, insurance coverage and

demographics

GE Capital Retail Bank / Inconma, Charlotte, NC Customer Service Representative 01/2014 – 05/2014

Responded to inbound calls regarding client credit card issues including resolving credit card discrepancies

Authorized credit card sales from various vendors

Convergys, Charlotte, NC Customer Service Representative 05/2012 – 05/2013

Provided explanation of billing information to clients Troubleshot cable box and television issues that affected cable service Successfully upsold cable products on demand

Aon Hewitt / Randstad, Charlotte, NC Health and Benefits Specialist 09/2011 – 04/2012 Process Medical Benefits enrollment

Provided information to employees pertaining to their medical benefits liaison between the customer and the insurance company in regards to claims

American Red Cross, Charlotte, NC

tel:704-579-9554
mailto:[email protected]
Page 2: Beverly Robinson resume

Tele-Recruiter 11/2010 – 09/2011 Conducted outbound calls to customers to recruit for blood donations

Aon Consultants – Winston Salem, NC Benefits Specialist 09/2005 – 07/2008

Processed medical benefits enrollment Provide information pertaining to employees medical benefits

Novant Health-Winston Salem, NC 09/2002-01/2004Registar/Admitting Clerk

Registered patients into the Emergency Room, Hospital, Maternity Ward Input demographic data, initiate insurance billing, verify insurance

EDUCATIONAcademy for Business Careers certification, Hamden, CT Data Entry Certificate


Build a Winning Resume Neal Robinson Assistant Director, Employer Relations Career Services, University of Central Florida.

Build a Winning Resume Neal Robinson Assistant Director, Employer Relations Career Services, University of Central Florida.

DOCUMENT RESUME ED 262 626 FL 015 298 Robinson, Gail; And ... · DOCUMENT RESUME ED 262 626 FL 015 298 AUTHOR Robinson, Gail; And Others TITLE Computer-Assisted Instruction in Foreign

DOCUMENT RESUME ED 262 626 FL 015 298 Robinson, Gail; And ... · DOCUMENT RESUME ED 262 626 FL 015 298 AUTHOR Robinson, Gail; And Others TITLE Computer-Assisted Instruction in Foreign

DOCUMENT RESUME ED 350 968 HE 025 947 AUTHOR Robinson, … · 2013-11-23 · DOCUMENT RESUME ED 350 968 HE 025 947 AUTHOR Robinson, Jennifer TITLE International Students and American

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Beverly B Student Resume Self-Study Guide 2010

Beverly B Student Resume Self-Study Guide 2010

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DOCUMENT RESUME CS 001 786 Hudson, Beverly S. An ...DOCUMENT RESUME ED 105 446 CS 001 786 AUTHOR Hudson, Beverly S. TITLE An Assessment of the Attitudes of Secondary Level Teachers

RESUME - PCMA · resume writers for tips on how to compile a list of winning keywords and employ them in a resume. Keyword basics Kathy Robinson, the founder of TurningPoint and a

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Annual Report.pdf · resume service fee support to UWA. The Board is confident ... Panel 1 Scott Robinson, Chair* Robinson Orthodontics Karen Butcher State Farm Insurance Companies

Annual Report.pdf · resume service fee support to UWA. The Board is confident ... Panel 1 Scott Robinson, Chair* Robinson Orthodontics Karen Butcher State Farm Insurance Companies

DOCUMENT RESUME ED 087 391 Rawles, Beverly Selection of … · 2014-01-14 · DOCUMENT RESUME ED 087 391 IR 000 131 AUTHOR Rawles, Beverly TITLE Selection of Special Materials for

DOCUMENT RESUME ED 087 391 Rawles, Beverly Selection of … · 2014-01-14 · DOCUMENT RESUME ED 087 391 IR 000 131 AUTHOR Rawles, Beverly TITLE Selection of Special Materials for

DOCUMENT RESUME SE 020 481 Horwitz, Stephen - … RESUME ED 120 010 SE 020 481 ... Procedure Retention Test. RESULTS. 18. Retention Scores ... Robinson, and Horrocks (1959) ...

DOCUMENT RESUME SE 020 481 Horwitz, Stephen - … RESUME ED 120 010 SE 020 481 ... Procedure Retention Test. RESULTS. 18. Retention Scores ... Robinson, and Horrocks (1959) ...

DOCUMENT RESUME Timperley, Helen S.; Robinson, Viviane MJ

DOCUMENT RESUME Timperley, Helen S.; Robinson, Viviane MJ

Computer Information Systems J. Mack Robinson College of ... house .pdf · J. Mack Robinson College of Business Georgia State University ... (resume and letter of intent) John Hupp

Computer Information Systems J. Mack Robinson College of ... house .pdf · J. Mack Robinson College of Business Georgia State University ... (resume and letter of intent) John Hupp

Your beauty is covered, dimmed, and blemished; · 9/30/2018  · II. Trevail Collier & Shawna Bearce II. Hunter Robinson & Beverly Petilli Best Wishes! Today’s Responsorial Psalm

Your beauty is covered, dimmed, and blemished; · 9/30/2018  · II. Trevail Collier & Shawna Bearce II. Hunter Robinson & Beverly Petilli Best Wishes! Today’s Responsorial Psalm

DOCUMENT RESUME SE 016 126 Robinson, Edith G. TITLE … · 2014. 1. 2. · DOCUMENT RESUME. ED 077 687. SE 016 126. AUTHOR Robinson, Edith G. TITLE. Shadow Georetry Project. INSTITUTION

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TVTODAY...2020/09/02  · BRAVO 75 237 129 (:55) Beverly Hills Beverly Hills Beverly Hills Beverly Hills Beverly Hills Beverly Hills Beverly Hills Beverly Hills Beverly Hills CMT 64

TVTODAY...2020/09/02  · BRAVO 75 237 129 (:55) Beverly Hills Beverly Hills Beverly Hills Beverly Hills Beverly Hills Beverly Hills Beverly Hills Beverly Hills Beverly Hills CMT 64

eonp-«1ul.ations Circle of Excellence - CABR Copenhaver Robinson Sotheby’s Int’l. Realty 2nd Level 2nd Year Beverly Corsmeier Coldwell Banker West Shell 2nd Level 9th Year Tim

eonp-«1ul.ations Circle of Excellence - CABR Copenhaver Robinson Sotheby’s Int’l. Realty 2nd Level 2nd Year Beverly Corsmeier Coldwell Banker West Shell 2nd Level 9th Year Tim

Kristen Robinson Design Resume 2014 · Kristen Robinson TELEPHONE: 859.329.1234 + EMAIL: kritrobinson@gmail.com + WEBSITE: SET DESIGN Production All That Dies and Rises Rapture Blister

Kristen Robinson Design Resume 2014 · Kristen Robinson TELEPHONE: 859.329.1234 + EMAIL: [email protected] + WEBSITE: SET DESIGN Production All That Dies and Rises Rapture Blister

Trial setting of deep longline techniquesto reduce bycatch and … · Steve Beverly, Elton Robinson, and David Itano Trial setting of deep longline techniques to reduce bycatch and

Trial setting of deep longline techniquesto reduce bycatch and … · Steve Beverly, Elton Robinson, and David Itano Trial setting of deep longline techniques to reduce bycatch and

DOCUMENT RESUME Timperley, Helen S.; Robinson, Viviane M. J. · DOCUMENT RESUME. SP 037 525. Timperley, Helen S.; Robinson, Viviane M. J. Collegiality in Schools: Its Nature and Implications

DOCUMENT RESUME Timperley, Helen S.; Robinson, Viviane M. J. · DOCUMENT RESUME. SP 037 525. Timperley, Helen S.; Robinson, Viviane M. J. Collegiality in Schools: Its Nature and Implications

DOCUMENT RESUME Hobbs, Beverly B.; Chang, Joyce I. · DOCUMENT RESUME ED 407 064 PS 025 049 AUTHOR Hobbs, Beverly B.; Chang, Joyce I. TITLE What Are the School-Age Child Care Needs

DOCUMENT RESUME Hobbs, Beverly B.; Chang, Joyce I. · DOCUMENT RESUME ED 407 064 PS 025 049 AUTHOR Hobbs, Beverly B.; Chang, Joyce I. TITLE What Are the School-Age Child Care Needs

DOCUMENT RESUME ED 372 955 SE 054 654 Meier, Beverly L ... · DOCUMENT RESUME. ED 372 955 SE 054 654. AUTHOR Meier, Beverly L.; Passarelli, Elisa TITLE Student Activities in Meteorology:

DOCUMENT RESUME ED 372 955 SE 054 654 Meier, Beverly L ... · DOCUMENT RESUME. ED 372 955 SE 054 654. AUTHOR Meier, Beverly L.; Passarelli, Elisa TITLE Student Activities in Meteorology: