Best Strategies to Get the Most Out of Office 365

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WEBINAR Best Strategies to Get the Most Out of Office 365

Transcript of Best Strategies to Get the Most Out of Office 365

WEBINAR

Best Strategies to Get the Most Out of Office 365

About Jill

Jill Hannemann@[email protected]

Director of Advisory Services

Editor, Digital Workplace Today10+ years in Knowledge Management

SharePoint Expertise: Information Architecture, Records Management, Content Migration, Document Management

Culinary project: Cinnamon Rolls!

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Search

Email

Sites

File Sharing

Mobile

Availability

Collaboration

Knowledge Transfer

Reduced IT Maintenance

What Are We Looking For Office 365 To Do?

What Is Office 365 Made Of?

Office Graph

Services

Cloud

Processing

Applications

Authentication

Looking At It A Different Way…5

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Instant Message

E-Mail

Social

Team SitesOnline Storage

Intranet

Document/Record Management

Individual Team Enterprise

Audience

Authentication

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Instant Message

E-Mail

Social

Team SitesOnline Storage

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Document/Record Management

Individual Team Enterprise

Audience

Things That Seem To Do Similar Things…

Office Graph

Services

Cloud

Processing

Applications

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Creating a Plan to Maximize Investment and

Productivity

1. Create Roles/Functions For Document Storage9

OneDrive for Business Sites Yammer

“Where I keep docs that I’m working on that

are in progress or confidential for my eyes

only.”

“Where I share a one-off document with

someone outside my organization.”

“Where I store documents for my

team or project.”

“Where documents are stored that I

publish for use by the rest of the

company.”

“We don’t store documents here, we

create a link from the sites.”

2. Establishing Governance For Our Digital Workplace

Clarify roles and

responsibilities

Resolve ambiguities; establish a

framework for shared goals

Consistent decision-making;

support a long-term vision

Simplify maintenance; save time and

money

Four Pillars To Governance

Value Statement

Define a vision and business objectives

Summarize primary business requirements

What will SharePoint do for you?

Roles & Responsibilities

Content management and maintenance roles

Executive Sponsor

SharePoint Delivery Manager

SharePoint Architect

Trainer

Business Owners

Helpdesk

Policies & Procedures

Processes and rules

Where “content sprawl” is outlawed

Provision, Share, Maintain

Don’t create bottlenecks

Communication & Education

Set expectations:

1. Define features: what they are and what they aren’t

Train users for the actions they’ll need to accomplish

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Managing For Change Within Your Organization

Planning for Change Management!

“Change Management Fundamentals – The 20% you need to know which will make you know more

than 80% of your colleagues.” – John Westworth, Microsoft

Managing For Change Through Communication

• Acknowledge existing practices

• Identify pain points

Current State

• Migration

• Temporary activities

• Participation and effort

Transition State

• Training

• Feedback loop

• Improvement

Future State

Defining Your Communication Plan

Getting Started With Office 365

Understanding the Features

Site Collections

Sites

Pages

SharePoint Online

Lists and Libraries

Columns

Managed Metadata

Content Types

Hierarchy

Security

Roles

Document Management

Files Storage

Web Parts

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SharePoint Online16

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The Service running the other applications

SharePointTeam Sites

Document/Record Management

Online Storage

Social

What it’s good for –• Team site design – Familiar and Flexible! • Team collaborative document and file storage• Document management and records management• Site centers for information sharing, apps, workflows, forms• List functionality is still very robust for data intake and

management• Robust eco-system of 3rd party add-on products

Not good for –• Social – unsophisticated toolset, never fully integrated• The look and feel is what it is• If custom, can be expensive to maintain• Internet sites

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OneDrive For BusinessDocument Storage

1 TB

Records management available

Maintain metadata schemas

Redundancy and security of network

Mobility

Apps available

Responsive

Usability

Shows “Sharing”

Drag and Drop

Share with external partners

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Leverages SharePoint Personal Sites functionality

OneDrive for BusinessDocument/Record Management

Online StorageWhat it’s good for –• Personal file storage• Document repository• Maintaining records and information management• Cloud storage – access files anywhere from any device• Mobile accessibility• Sharing and collaboration with smaller or limited individuals• Access to Groups collaboration

Not good for –• Team collaboration –

• Links, no navigation• No calendaring, or other features

Yammer21

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Enterprise Social for Office 365

YammerSocial

What it’s good for –• Easy adoption – simple and intuitive• Usage can improve transparency, meetings,

communications, boost corporate culture • It’s the best tool for what it does in Office 365

Not good for –• Integration is work-in-progress – conversation in

context!• It’s all about adoption:

• Without a solid business use case, adoption can fail• Without leadership buy-in, adoption can fail

• It may or may not work for your corporate culture

Yammer Integration23

A different take on the Team Site

Groups

Integrates email, files, One Note, Lync, calendar, security

Easy to create a new group

Easy email distribution listing

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Groups25

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A team collaboration app

GroupsTeam Sites

What it’s good for –• Team collaboration, task forces, projects• Ties together core productivity tasks for teams in a seamless way• Managing secure documents and information within a project• Access Groups in Outlook• Access Groups Files in One Drive for Business• Shared team One Note

Not good for –• Similar to Team Sites in SharePoint – confusing to users• No user friendly connectivity to document repositories in SharePoint• No archive strategies in place for teams or projects that are completed• Larger teams or department spaces, unless use case is direct and

limited• No templating to align closely with specific business requirements

Office 365 Video is the first of the NextGen Portals Released

NextGen Portals

Built in intelligence layer using Office Graph

‘Curatorial experience’ for intranet content such as company news, announcements, information navigation and search

InfoPedia will be a knowledge management portal released in 2016

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Ready-to-go Portals

NextGen PortalsIntranet

What it’s good for –• Always current• Big data solutions at scale• Less upfront costs• Less change management• Maximizing ROI

Not good for –• Be aware of capabilities and limitations• Be willing to wait• Be ready for changes• More information to be shared in coming months

Other Requirements Of Office 365

Search/Delve

Mobility

Reduced IT Maintenance

Authentication

Collaboration Spectrum30

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Instant Message

E-Mail

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Team SitesOnline Storage

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Document/Record Management

Individual Team Enterprise

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Mapping Your Plan For Productivity

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Defining Your Plan For Productivity32

Getting Up and Running

with Office 365

• Understand how you’ll use each

feature

• Define a Change Management plan

that includes:

• Communication

• Training

• Adapt and change with needs

Need help with your Office 365 deployment?

Contact Us http://www.portalsolutions.net/contact

Next Steps

Thank you.

Check out our podcasts, including Jill’s episode on Office 365 and Strawberry Shortcakehttp://portl.me/1S8UMtF

Webinar – March 30, 1PM EST

The Rise of NextGen Intranets: Introducing OneWindow WorkplaceRegister Here: http://portl.me/1q4f019