Best Stay Croatia 2015 post event report

www.beststay.com.hrtwitter.com/BestStayCroatia Best Stay Croatia 2015

OPERATIONSDESIGN MARKETING TECHNOLOGY PRODUCTS ACTIVITY

19 & 20 November 2015Grand Hotel 4 opatijska cvijeta, Opatija

ORGANISER

EVENT PARTNERS

SPONSORS & EXHIBITORS

Branding partner Hotel partner Entrepreneurialinstitution partner

Academicpartner

Travel agencypartner

ICT partnerTourist board

partners

Post event report Best Stay Croatia

2015

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Best Stay Croatia 2015

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Post event report from Best Stay Croatia 2015!

It was wonderful, we met a variety of people, made new business deals, all in all, congratulations to the organisers.

- speaker, Mario Furčić, Tim Bolje d.o.o., Croatia

High quality and a new, different approach… Very good.

- attendee, Vesna Maćešić, Euro ASAP tours d.o.o. Zagreb, Croatia

The first international conference Best Stay Croatia was held in Opatija on 19 and 20 November 2015. Throughout the two-day event, 237 people attended, from the hotel sector, private accommodation, marketing agencies, ICT experts, architects and interior designers. Participants in Opatija came from all parts of Croatia and the region, in order to participate at the conference which covered the key issues of quality and competitiveness in tourism.Main subjects emphasized the problem of seasonality, how to include the disadvantaged regions in the development of tourism, how to surpass the customer expectations, what it means to be a good host, aspects of design and architecture in providing an authentic experience and how to attract and retain guests. Topics that were of particular interest to the audience and specific for this event included case studies of award-winning hotels and apartments such as Valamar Riviera, Hotel Park Split, Hotel Vestibul Palace, Square Nine Hotel, Villa Barbara, Farm Stay Pirc, Studio Kairos, Maistra, Hotel Split, D-Resort Šibenik. In addition to the 10 panel discussions, many case studies and informal meetings, the conference adopted the innovative format, “lightning talks”, short two-minute presentations of innovative Croatian products. Attendees were also able to download the event app with all important and necessary information.



WHICH COMPANIES WERE AT BEST STAY CROATIA 2015?

7 M d.o.o.A.S. Kompoziti d.o.o.ABC Dukić d.o.o.Absolute d.o.o.ADIZ d.o.o. Adria Scan d.o.o.Agritour, agriculture and tourism tradeAgroturizam Dvori sv. JurjaAgroturizam JapodiAlsi More d.o.o.Ankora u.r.o.Apartment JerineApartments IrisApartments NinaApartments Rijeka CENTERAPIS d.o.o.Appia Antica ResortArching Studio d.o.o.Area d.o.o. Arenaturist Ribarska koliba d.o.o.Association of Employers in Croatian Hospitality Authentic BaškaBilliani s.r.l.Boutique Pine Tree apartments Buneta d.o.o.Carmelon Digital MarketingCilika d.o.o.Cisco Systems, Inc.City of Bakar tourist boardCity of Karlovac tourist boardCity of Krk tourist boardCity of LabinCity of OpatijaCity of Rijeka Croatian chamber of economy Cyrus d.o.o.D-Resort ŠibenikD.L.B. STUDIO d.o.o.Darsonik d.o.o.Design MM projekt j.d.o.o.Dexter Moren Associates Ltd.Dionaea - vrtovi d.o.o.Dominium Travel d.o.o.e.Studio d.o.o.Ecolo d.o.o. - Croatia in a boxEko Energija Sistem d.o.o.Fabtika arhitekti d.o.o.Faculty of tourism and hospitality managementFarm Stay PircFOR YOU ZavjeseForza Baška d.o.o.Four Points by Sheraton Ljubljana Mons

PSE poslovne komunikacije d.o.o.PZ OleandarRi.POS d.o.o.Rijeka tourist board Riviera dekor d.o.o.Roundabout, TJs d.o.o.S.T.A.R. Digital d.o.o.Savjetnik.netScott Brownrigg d.o.o.Sigma Poslovodstvo d.o.o.Soda d.o.o. ZagrebSODAarhitektiSpotie, Typing Ltd.Square NINE - Hotel BeogradStancija FOLOSTR Global Ltd. Studio KairosStudio Tri d.o.o.Sustav javnih bicikala d.o.o., “Talija Company” d.o.o. Taylor Global Advisors Ltd.Temaks d.o.o.The House HotelTim bolje d.o.o. Tourist board OpatijaTripAdvisor LLCTurizam infoUdruga SpektarUred ovlaštenog arhitekta Nenad KocijanValamar Riviera d.d.Vienna International Croatia Villa BarbaraVmp design - ColledaniZ.P. MediaSolutions d.o.o.

Gatefactory j.d.o.o.Gesan d.o.o.GIP d.o.oGlagolji GradGrand Hotel BonaviaH projekt d.o.o.HBORHostel BordadaHotel CentralHotel GloboHotel MARE & MONSHotel Mozart OpatijaHotel Park SplitHotel SplitHotel TrakoscanHotel Vestibul PalaceHotelijeri.comHrvatska komora arhitekataHrvatska zajednica udruga obiteljskog smještajaI.M.Urban j.d.o.o.Iconis LtdID - Interior design d.o.o.iGost Informatika d.o.o.inControl j.d.o.o.Info-G d.o.o.Inkea d.o.o.Institute for TourismISTRA TECH d.o.o.Ivanić projekt d.o.o.Jadran pismo d.o.o.Jadranka hoteli d.o.o.Katarina Line d.o.o.Bed and Breakfast AssociationLiburnia Riviera Hoteli d.d.LikeRi d.o.o.Lorente, Boris Mori s.p.M2 idejaMaistra d.d.Maling d.o.oMultilink d.o.o.Municipality of Baška tourist boardMunicipality of Malinska - Dubašnica Tourist BoardNovi ListOdvjetnički ured Dinko KulašPandopad d.o.o.Phoenix capitis d.o.o.Pinecone d.o.o.PodUčkun.netProsperus invest d.o.o.


Most participants were hotel director and managers, joined by private accommodation owners and architects & interior designers. Other groups of participants are listed on the chart:

118 119

6

13

4

3

93

27

59

7

1

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1

WHO ATTENDED BEST STAY CROATIA 2015?

Directors / CEO47%

Owners29%

Managers 13%

Board members 7%

Others4%

Hotels

Private accommodation

Architect and interior designers

Products

Media

Tourist offices

IT

Marketing

Educational institutions

Tourism services

Travel agencies

Other

Advisors

Construction companies

Financial institutions Booking

portals

237participants



6

13

4

3

93

27

59

7

1

1

1

1

Best Stay Croatia conference had an international character thanks to the participants from the region and other parts of Europe. Although most participants were from Croatia, conference attracted attendees from Slovenia, Italy, Serbia, United Kingdom, Montenegro, Bosnia and Herzegovina, Israel and Turkey.

Ambitious and dynamic conference with an innovative approach, including a number of interesting topics,

international speakers and real-time interaction with the audience.

- speaker, Vlatka Stanić, Grand Hotel Bonavia, Croatia

“ “CONFERENCE PARTICIPANTS FROM ALL PARTS OF CROATIA



HOW WAS IT ATBEST STAY CROATIA 2015?

In addition to simultaneous translation and event app, Best Stay Croatia 2015 conference was filmed, and all can be viewed on our YouTube channel.

International speakers have greatly contributed to the quality of the conference. Mitja Jus (Roundabout, Slovenia) and Rod Taylor

(Taylor Global Advisors Limited, United Kingdom) spoke on the subject of guest satisfaction via staff training (picture below).

The conference exhibition area enabled networking for partners and sponsors with their potential clients.

“It was excellent and useful for making contacts for potential collaboration with the participants and speakers.”

- official vehicle, Krešimir Dvorski, Nextbike, Croatia



Best Stay Croatia 2015 conference had simultaneous translation from Croatian to English and vice versa.

“A great opportunity to encounter various aspects of tourism, and the experiences of different activities that

accompany the tourism phenomenon.“- speaker, Marko Padovan, Tim Bolje d.o.o., Croatia

“Very good initiative which I hope will last a long time and inspire the Croatian tourist and hotel industry to advance.“- speaker, Ivana Nesković, STR Global, United Kingdom

For all photos and speaker presentations from Best Stay Croatia 2015, please visit our webpage: www.beststay.com.hr



See you next year!

We would like to extend a thank you to all of our sponsors, exhibitors, attendees, speakers and

partners for a truly successful event.THANKS!

36%

60%

4%

I am definitely participating next year

I am not sure

I will not participate next year

Stay in touch: [email protected] or +385 51 580 730

Register your interest as soon as possible and secure your place at Best Stay 2016.

“In my opinion it was good, interesting topics and speakers, for me personally, a good experience.” - speaker, Antun Lojić, Four Points by Sheraton Ljubljana Mons, Slovenia

“Topics were very interesting and instructive, as well as all speakers and panellists. We look forward to participating next year.” - attendee, Bruno Nizić, Hotel Vestibul Palace, Croatia

“Everything was great... Great organisation!” - speaker, Mitja Jus, Roundabout, Slovenia

“Thank you for the invitation, congratulations on an exceptional organisation. Compliments to the organisers on remarkable expertise and professionalism.” - speaker, Lovro Bauer, Fabrika Arhitekti, Croatia

“Organisation was on a high level, I was pleasantly surprised by a very wide range of topics. So far this is the best organised tourism conference in Croatia.” - attendee, Katarina Pernar, integralni Hotel Mare&Mons, Croatia

“Very useful, especially panels for private accommodation owners, interesting topics, audience even decided to continue regardless of the announced break.” - attendee, Anđelka Mađar, TZ grada Karlovca, Croatia

“On behalf of the team PandoPad, we would like to thank you for the lovely hospitality in Opatija, and wish you

continue organising successful conferences like Best Stay Croatia.” - exhibitor, Goran Radić, PandoPad, Croatia

“Excellent, dynamic and well-crafted conferences on various aspects of tourism.” - speaker, Jagoda Vukušić,

Agroturizam Japodi, Croatia

“Young team and a great event :)” - speaker, Marjan Žitnik, Spotie, Croatia

More than 60% of the Best Stay Croatia 2015 participants will take part next year. *

*Results of the feedback form from Best Stay Croatia 2015 participants

More than 55% of participants rated

the organisation of the conference with the

maxsimum grade 5!*

More than 85% of participants rated the quality of the conference topics as very good and excellent!*


Best Stay Croatia 2015 post event report

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