Best Practices Top 15 MDM Solutions Field Reports part 1 - [1 of 3] - MDM Platforms/Software - Aaron...
-
Upload
aaron-zornes -
Category
Data & Analytics
-
view
299 -
download
9
description
Transcript of Best Practices Top 15 MDM Solutions Field Reports part 1 - [1 of 3] - MDM Platforms/Software - Aaron...
Field Reports for the Top 10 MDM
Solutions 9th Annual MDM & Data Governance Summit
New YorkOctober 5-7, 2014
Aaron ZornesChief Research Officer
The MDM Institute [email protected]
www.linkedin.com/in/aaronzornes @azornes
+1 650.743.2278
“Top 10” MDM Evaluation Criteria
© 2014 The MDM Institute www.The-MDM-Institute.com
“Top 10” MDM Evaluation Criteria
1. Data model2. Business services3. Identity resolution4. Data governance5. Architecture 6. Data management7. Infrastructure8. Analytics 9. Developer productivity10. Vendor integrity
Infrastructure fracas will escalate as mega app vendors rush to dominate business services/processes & data models as high ground
© 2014 The MDM Institute www.The-MDM-Institute.com
MDM Institute Field Reports – MDM**
Ataccama Dell Boomi IBM InfoSphere MDM Informatica MDM IBI Master Data Suite Kalido MDM Microsoft MDS Oracle MDM Orchestra Networks Pitney Bowes Profisee
Riversand SAP MDM, MDG & MDS SAS MDM Semarchy Software AG Stibo Talend Teradata MDM TIBCO MDM Vin MDM VisionWare
** Persisted customer or product data hubs© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: Dell Boomi MDM (April 2014)
Caveats Early market for Cloud
MDM Nascent matching–
primarily via partners D&B, Loqate & StrikeIron & hooks into IDQ (Similarity)
Nascent RDM & hierarchy mgmt
Lite PIM Missing integrated/active
Data Governance (“collaborative authoring”)
Limited BPM strategy Limited references
Strengths Significant support for next-gen MDM
incl– multi-domain, R/T synch, bi-directional data flow & data enrichment (not just validation)
Integration of 3 key technologies: MDM, Data Quality & Data Integration– tightly coupled = consistent UX, ease of use & reduced training time
Crowd-sourced/collaborative domain modeling
Choice of pre-packaged, branded DQS2 from Boomi & SDK for public or private DQS
100% cloud-based solution bridges data silos between on-prem & cloud apps
1 – Dell Boomi AtomSphere Integration Platform as a Service (iPaaS), Dell Boomi MDM & Data Quality Services (DQS)© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: IBM InfoSphere MDM v11.3 (June 2014)
Caveats Industry/use case-
specific solutions just emerging (outside of traditional strengths of HC/FSI)
Market momentum slowing
Perceptions – large technical footprint & complex
Strengths Integration of 3 best-of-breed technologies as
multi-style, multi-domain MDM in single operational hub– MDM Server, Initiate MDS, MDM4PIM1, 2
Collaborative authoring – workflows for collaborative tasks
Strong solution for R/T processing with business services, MDM Application Toolkit & BPM Express
Real-time probabilistic search/match accuracy, scalability & performance
Strong emerging offerings in areas of Data Governance & RDM
Market share leader – strong in Fin Svcs, Public Sector, Healthcare & Retail
1 – Standard Edition (SE) & Advanced Edition (AE) now on same technical platform
2 – MDM Server family 2014-15 nomenclature
^ Collaborative Edition = Collaboration Server (formerly MDM Server for PIM)
^ Standard Edition = Initiate Master Data Service w/ 415+ sites
^ Advanced Edition= Initiate MDS + MDM Server w/ 300+ sites
^ Enterprise Edition = Collaboration Server + Initiate MDS + MDM Server
© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: Informatica MDM 9.7.1 (2014)
Strengths Extensible multi-domain support1 with
linkage to (Heiler) omnichannel PIM/NPI app
High performance & scalability (as of 9.5) Data versioning capability with effective
dates Multiple deployment – on-premise, cloud,
hybrid … plus Cloud MDM3
Multiple implementation architectures/use cases – e.g., registry/transactional/coexistence
4th gen features: integrated BPM (Active Endpoints), cloud integration w/ strong integration w/ data integration, identity resolution (IIR), metadata & DQ
Support for Social & Big Data = substantial core MDM investment ongoing
Caveats Nascent active (&
packaged) Data Governance
Nascent RDM strategy
Universal MDM/Vibe strategy still emerging1 - Products/Customers; B2B/B2C/B2B2C;
2 – Informatica Data Director (IDD) is data steward console application for entity lifecycle management
3 – Acquisition of DataScout rebadged as Cloud MDM; acquisition of Heiler rebranded as Informatica PIM
4 – Momentum 315+ sites for Customer domain= BBVA, China Southern Grid, Celgene, Chubb, Coca Cola, ConocoPhilips, Disney, Fannie Mae, FDA, Galderma, GE, Houghton Mifflin Harcourt, HP, Jones Lang LaSalle, LPL, MasterCard, McAfee, Metlife, QBE, Wyndham, Sutter Health, Williams-Sonoma, ……
© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: iWay Master Data Suite (Information Builders)
Caveats PIM capabilities evolving Nascent data governance
vision & roadmap Nascent reference data
strategy No registry architecture
solution No BPM strategy SI channel ramping up Modest # of references
Strengths Multi-domain MDM plus unified data
integration/quality1
Exploits synergies between BI, DQ & MDM
Real-time data integration – including process-level integration with Oracle & SAP
Competitive price point & fast time-to-value
New name customer momentum2 resulting from
MDM as integral component of go-to-market BI strategy
OMNI industry apps– Healthcare, Retail 1 - Includes iWay Integration Suite (iWay Svc Mgr, Data Migrator, Monitoring) & iWay DQSuite (iDQ Server, Data Profiler, Data Remediation Portal)
2 – BNY Mellon, City of Brampton, City of Charlotte, City of Winnipeg, CNWL NHS, Henry Ford Health Systems, Ministry of Transportation (Ontario), Mt. Sinai Hospital, NextGear Capital, Noridian Mutual Insurance, RainTree Oncology Services, SABRE Marketing, State of Louisiana Department of Children & Family Services, Vree Health … © 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: Kalido MDM 9.1
Caveats Lack of awareness for
Kalido’s operational use cases
Lacks native customer/ address standardization
Lack of strong major SI channel
1 – Customer, product, financial, supplier, employee, location, KPI, etc.
2 – Momentum in CPG, financial services, insurance, pharma, as well as established successes in AB InBev, Abbvie, Daymon Worldwide, Imperial Tobacco, JNJ, Post Office Ltd, Unilever, Virgin Media, VISA Europe, …
Strengths Time-to-value/ROI Multi-entity1 Reference data support Broad use case support – including
RDM, hierarchy mgmt, data harmonization, centralized authoring
Dedicated MDM consumer user interface
Visual business modeler Process flows & workflow engine
for data governance/stewardship Model-driven user-specific
customized interfaces w/no coding (incl mobile devices)
Enterprise scalable deployments across multiple domains
© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: Microsoft SQL Server 2012 MDS*
Caveats No Data Governance
roadmap RDM capabilities
shelved Lacks identity resolution Not enterprise scalable Lack of strong SI
channel Under invested in
marketing
* Master Data Services (MDS) ** Formerly Stratature +EDM (Enterprise Dimension Management)
Strengths Hierarchy management
Customer, product, financial, supplier, employee, KPI, etc.
Integration with SharePoint, MS Office & Microsoft Dynamics ERP & CRM
Support for PSFT, SAP BW, R/3 hierarchy import
Low cost of ownership / SQL Server 2008/2012 bundling
© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: Oracle Customer Data Hub v12.2 (Sept 2013)
Caveats Minimal high-end
references Fair-to-meek customer
recognition capability Best fit is B2B & mid-
market Lack of industry-specific
data models
Strengths Multi-entity platform1
Trading Community Architecture
Mid-market references2
High-tech manufacturing expertise
Global ID generation, mgmt & x-ref
Integrated DQ & Analytics Global reach3
1 - Parties, Products (PIM Hub), Locations (Site Hub)
2 – 400+ sites = Agrokor, Church Pension Group, Etat de Geneve, GGB, Hanjin Shipping, Kangwon Land, LG Telecom, Network Appliance, Rand Merchant Bank, Symantec,, …
3 - Security blanket for government, high tech, & manufacturing industries
© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: Oracle Hyperion DRM 1,2 11.1.3
Strengths Analytical MDM for sharing
dimensions, hierarchies, & reporting Operational MDM (Ledger Hub) for
chart of accounts, cost centers, legal entities
Robust business rules engine (BPM) Active data governance – i.e., change
request/approval workflows, role-based access, granular security, model-driven
Deep integration with Oracle ERP/GLs, Hyperion EPM apps & others
Strength in both financials & Financial Services industry
Mature product, strategic technology3
Sold by HYSL & Oracle MDM sales force overlays
Caveats Lack of CDI
references Minimal marketing of
the solution Oracle Hyperion EPM
integration is add-on cost & effort
1 - Formerly Hyperion MDM … Fusion Edition V.11.1.2.1
2 - DRM = data relationship management
3 - Potential to provide hierarchical unification across CDH & UCM (as well as IBM, SAP, & others); frequent use as master reference data system© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: Oracle Customer Hub (Siebel 8.3 UCM)1
Caveats Active Data Governance
strategy emerging – Oracle Data Governance Manager = DQ workflows
Delay of Fusion MDM Registry strategy still
evolving
Strengths Strong enterprise MDM vision &
roadmap Enterprise-strength vertical Hub
applications OOTB integration w/ both Oracle
& non-Oracle apps Momentum & expertise in Telco
& Retail Banking High-end production sites2
Integrated DQ & identity resolution (EDQ formerly Datanomics) & analytics
Strong SI channel
1 - Formerly Siebel Universal Customer Master 8.3 a.k.a. “UCM”
2 – 375+ sites = Areva T&D, Bank of Riyad, CSFB, Home Depot, Ikea, KPN, Liverpool, Nokia, Ontario MOT, NY Post, PNC, Qwest, Royal Caribbean Cruise Lines, Saudi Telecom, Sberbank, Toyota Financial Services, Westpac, Zebra Technologies, …
© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: Orchestra Networks EBX 5
Strengths Fully integrated MDM/MDG/RDM in
one product New capabilities – dashboarding, business
glossary/metadata governance, graph visualizations
Natively multidomain – automatic sync w/ cross-domain links between party, thing & reference data
Easy-to-use browser-based UIs with workflow for business & IT
Strong hierarchy management – dynamic standard & alt hierarchies, inheritance, L10N
Support for as-of, effective dated & hypothetical versions
Integrated proactive DG – data models, DQ rules, workflow config, role-based security, Business Glossary…
Caveats Modest marketing
budget Growing (but still small)
SI channel Small presence in AP
& LA Only modest
references for B2C CDI
1 – Momentum w/ 100+ sites = Bank of New York Mellon; Burger King; BNP Paribas; Citi; Credit Suisse; Credit Agricole; Doctors Without Borders; McDermott; Michelin; National Bank of Canada; Paramount; Sabre; SunEdison;Technip; Toyota; UbiSoft; United Technologies Corp; Viacom;…
© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: Pitney Bowes PB Spectrum MDM
Strengths Single unified framework for E2E
customer data mgmt & analytical solutions family + Cloud/SaaS offering
OOTB big data support1 with built-in analytics2
Intuitive graph-oriented modeling for complex, connected data (vs. normalization & simple hierarchies)
Strong multi-entity, multi-domain support via semantic modeling & OO layer (vs. ERP/CRM data model / SQL orientation)
Support for rapid & agile model development + rollout w/ nimble/proven SOA architecture deployable on commodity hardware
Caveats Relatively new entrant
in MDM space; one of mktshare leaders in DQ
Lack of SI channel – ACN, EMC, TCS, Deloitte & Wipro ramping up
Nascent Data Governance capabilities
Multi-domain support does not include deep PIM (NPI, PLM) or RDM
Brand challenged in driving thought leadership in space1 – Large data volumes, 3rd-party reference data, social
network data, unstructured data; high performance queries on complex, connected data
2 – Combination of predictive customer analytics with social network & spatial analytics
© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: Profisee1 Maestro
Caveats Lacks identity resolution Modest enterprise scale
references – many in 10M-50M range, few in 50M-200M range
Under invested in marketing
1 – Original team that built & sold Stratature +EDM (Enterprise Dimension Management) which became basis for MSFT Master Data Services (MDS)
2 – Momentum = Atkins, Altria, E&Y, Georgia-Pacific, Intel, Lowe’s, Micron, Revlon, Schlumberger, SunTrust, …
3 – “Duology” where IBM, Oracle & SAP used for Customer/Product/Supplier & MSFT MDS used for all other domains incl reference data
Strengths Momentum2 as full function MDM hub
leveraging MSFT MDS stack Adjunct MDM Hub for “other domains” in
duology3 context Scales MSFT MDS up w/ better services, UI
& load balancing Provides quick-time-to-value via R/T UIs –
vs. OOTB SilverLight-rendered UIs
Flexible pricing – unlimited domains & unlimited users
Innate workflow & data governance Strong “Single View” golden record
management: match, merge etc. Upcoming “Federation Manager”
© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: Riversand MDMCenter v7.6.11
Caveats Nascent operational MDM
for ‘customer/party’ Lags other vendors in
deployments Under invested in
marketing Current focus in NA Ongoing channel conflict
(minimal implementation partners)
New DQ partners as channel – CNET, D&B, Experian, LaCross, Loquate, Trillium
Strengths Built-in data quality & data governance Multi-entity MDM focus – product, supplier,
material, location, …
Singular, modular, highly-integrated solution = better process orchestration
Deep comprehensive PIM functionality – well-integrated, search, digital asset mgmt, workflow, print publishing
Deterministic matching Quantity of PIM references2 Retail, Petrochemical & Mfg expertise Hosted model available
1 – PIM 7.6, MDM, & Plant MDM
2 – RETAIL: Donmino’s Fingerhut/Geddington, Overstock.com, PC Connection, VF Corp,; MFG: Cytec Industries, Dresser-Rand; Ingersoll-Rand, Saint-Gobain, Siemens, DISTRIBUTION: ScanSource, Schneider Electric; ENERGY: ConocoPhillips, ExxonMobil, Spectra Energy, BP; PHARMA: Teva, GHX© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: SAP NetWeaver MDM v7.1
Caveats Operational MDM for
‘customer/party’ not field proven Did not support “full data” model
until 7.13 & not limited number of MDG-C sites
Confusion over long term roadmap
SAP NW MDM = enterprise MDM for heterogeneous environments
SAP MDG – “embedded” w/ SAP solutions, starting w/ BOBJ; domain-specific MDM apps
SAP MDG Enterprise Edition (formerly MDF/MDS or master data svcs) – HANA-enabled MDM for real-time CDI
Registry strategy still maturing No longer “strategic” platform
Strengths Analytical MDM reporting for
customer/party Operational MDM for supplier
& product Quantity of MDM references1
Supply chain expertise Multi-entity MDM focus2 &
consistent product strategy Integration with BOBJ
data quality & integration (ETL) SAP underpinnings for sys mgmt
1 – CDI-related = Adidas, Intel, Nortel, Whirlpool, … 1,600+ sites for PIM
2 - Including full PIM capability & support for material, vendor, etc.
3 –Very conservative ramp up; previously lacking due to party model limitations ; 2,500 total licenses w/ *only* 60% active© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: SAS MDM 4.1 (DataFlux qMDM v3.2)
Caveats Missing Cloud
capabilities Modest support &
references for PRODUCT master data
Relatively small # of customers adding product master to customer master
Lack of SI channels
Strengths Graduated approach to MDM –
DQ->DG->MDM Quick time-to-value – no
per-record or per-domain charges Integrated DQ (incl entity resolution) +
quality knowledge DBs Flexible data model – domain-neutral &
multi-entity-based Commitment to active Data Governance &
related work flow SAS “deep pockets”, common data &
workflow mgmt, channel & stability Midmarket CDI references1
1 – 90+ sites = Accident Compensation Corp., Actelion BSN Medical, Carl Zeiss, Cosmopolitan Casino, CPP, Edwards Life Sciences, Feu Vert, Hyundai Capital, Invacare, Macy’s, MGM, Northern Virginia Electric Coop, Pep Boys, Salix, West Midlands Police, …
© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: Semarchy Convergence for MDM 3.0 (July 2014)
Caveats New entrant in MDM
market Growing # of
references1
Under invested in marketing
Lack of strong major SI channel
Nascent RDM strategy1 – Various domains & industries: industry
(Araymond, Volkswagen Group France, Timac Agro), retail (Oakley, Beaumanoir), insurance (AG2R La Mondiale), healthcare (HUG), gov’t (ANFR), finance (PIMCO), high-tech (DiamondStream)
© 2014 The MDM Institute www.The-MDM-Institute.com
Strengths Strong multi-entity, multi-domain,
multi-styles support Integrated modeling w/o code–
Models, Rules, Security, Workflows, Business User UIs
Integrated platform covers most MDM functions – DI, DQ, standardization, matching, workflows, 100% Web UIs
"Evolutionary MDM" approach– non-intrusive, agile & iterative
Native versioning, lineage & metrics Vision & Data Governance roadmap Enterprise scalability, Cloud (AWS) &
on-premise "Proof-of-Value“ to start MDM
programs
Field Report: Software AG webMethods OneData v9.6
Caveats Lack of market awareness
of MDM acquisition SI channel ramping up Under invested in
marketing Modest number of CDI
references 3
Process-oriented MDM approach is new to market
Strengths Fully integrated multi-domain
(incl RDM)1
Multiple architectural styles & use cases in one instance2
Data model flexibility Sophisticated hierarchy mgmt—
e.g., relationship charts, rules mgmt
Full lifecycle with DG framework Internal DQ engine Full SOA & in-memory capability Integration of Software AG’s BPM strengths
to MDM Price & time to value via pre-packaged
templates 1 – Enterprise data model covering all
domains, or a portion, generates the framework of the MDM solution which can be extended or configured
2 – Supports all architectural styles except Registry; supports operational MDM & analytical MDM use cases
3 – Ahlstrom, GE, Givaudan, GSK, Outerwall, PAREXEL, ...
© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: Stibo STEP 7.0 (November 2013)
Caveats Emerging operational
MDM for B2C ‘customer/party’ ... primarily B2B (customer & supplier) as of 1H2014
Pro-active (overarching) Data Governance missing
Entry-level RDM strategy needed
Government & Utilities marketing & expertise missing
Cloud strategy evolving ... private cloud currently (AMZN web services, etc.)
SI channel still ramping up2
Strengths Deep functionality for PIM –
comprehensive, well integrated (product, supplier, location)
PIM scalability Golden Record for PRODUCT Quantity of PIM references1 CPG, Retail, Travel & Hospitality
expertise Multi-entity MDM focus & consistent
product strategy Deep pockets/financial stability Global sales & support
1 – Advance Auto Parts, BlueLynx, bol.com, Burberry, Fairchild Semiconductor, General Motors, Grainger, Hagemeyer, Home Depot, Kellogg Company, Marks & Spencer, Mitchells & Butlers, Netshoes, Office Depot, Oriental Trading Company, Sears, Sony, Stop N Shop, Target, …
2 – Acuity Group, ACN, Capgemini, CGI Group (Logica), Infosys, Sapient, Steria, TCS
© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: Talend Enterprise MDM v5.4 (YE2013)
Caveats Lacking "active data
governance" (upstream)
Under invested in marketing
Uncertain strategy re: software-as-a-service MDM capability (iPaaS)
Strengths XML-based MDM with non-intrusive SOA Multi-entity MDM support – customers,
suppliers, products, organization, employees, ...
Lower cost than proprietary MDM solutions
Integration with Talend open source DQ & data integration (ETL) capabilities; nascent BPM integration; data profiling
Rapidly evolving “big data” ETL-MDM alignment – e.g., Hortonworks
Proven commercial open source expertise & business model for open source data integration
1 – 170 installations worldwide … 100 active paying customers; 75+ for Custromer domain
2 – Agence Francaise Development; Axalta; BBC; BC Liquor Stores; BCBS Tennessee; Elsevier; European Commission; GDF Suez; Greenheck; Heartland Payment Systems; Irish Tax & Customs; Kiva Group; Kuoni Travel; Magellan Health Services; Ministère de la Défense et des Anciens Combattants; RTE; SAB Miller; SNCF; SourceMedia; St. Judes’s Research Hospital; Travelex, TUI UK, Unither; Veolia; VHA, Inc. … © 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: Teradata MDM 3.3
Strengths Single code base for analytical &
operational MDM Party, product, financial, location &
RDM1, 2
Full lifecycle & process flows for multi-entity support
Consolidated EDW & MDM platform + focus on RDM for DW
Integration with Teradata DB, Profiler, Customer Interaction Mgr, et al
DQ integration with Loqate, Trillium, SAP DQM, SAS Data Quality, INFA for cleansing & matching
New in-database matching engine
Caveats Modest #
references3
Active data governance strategy evolving
SI support ramping up1 – Packaged CDI Solution released with MDM 3.2 in June 2012
2 – Entry level package focused on RDM available as “LRDM”
3 – ANZ Bank; AU Dept of Agriculture, Fisheries & Forestry; BevMo!; Cornerstone; Electronic Arts; Hershey’s; Intel; large Indonesian mobile communications firm; Meredith; Metcash; MillerCoors; NAB; NCR; PepsiCo; Pratt & Whitney; P&G; Standard Chartered Bank; Telstra; Teradata; Vodafone Australia
© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: TIBCO MDM1 8.3
Strengths Well-suited for both operational &
collaborative MDM Full lifecycle & process flows for multi-entity
support + reference data Multi-hub, multi-application MDM
deployment w/ templates for many domains Active data governance via integrated
BPM/workflow for collaborative authoring & orchestration
Architecture fits well with real-time & distributed services nature of SOA + BPM
Integrated (Trillium) data discovery & data quality
MDM Analytics for business users (SpotFire) Intelligent MDM-integrated search (Netrics) Integrated analytics (JasperSoft)
Caveats Big data strategy not
“in market” No formal RDM Under invested in
mktg Prof svcs org
somewhat competitive vs. Sis
Declining s/w revenues = taken private by Vista Equity for $4.3B1 – formerly Collaborative Information Mgr
(CIM) 8.x
2 – 300+ sites incl 115+ for Customer domain = Alstom, Covance, Digikey, Essilor, GFI Group, Lafarge, Lion Nathan, Mahindra & Mahindra, RAC of WA, Rent-a-Center, Paul Hartmann AG, Sanofi Pasteur, State Compensation Insurance Fund, Vodafone…
© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: Vinculum Vin MDM1
Strengths Multi-domain MDM – OOTB support for
CUSTOMER, PRODUCT, SUPPLIER & LOCATION Flexible deployment modes/
architecture – registry/virtual & consolidation hub
Full lifecycle & process flows for multi-domain support + reference data
Single UI for ETL, MDM & BI Active data governance via
integrated workflow for distributed collaborative authoring & orchestration
Social MDM via integrated social media adapters – FB, Linked In, Twitter, etc.
Deterministic & probabilistic matching
Caveats Nascent presence
in North America Nascent SI channel
support Under invested in
marketing
1 – Vinculum (HQ in Singapore) is a venture-funded Indian company focused on supply chain solutions in retail, CPG & mfg industry verticals with some major customers — mainly in Asia-Pacific
2 – Customers include: Fiat, Jardine Shipping Services, Metro, Prudential, Ricoh, TESCO …
© 2014 The MDM Institute www.The-MDM-Institute.com
Field Report: VisionWare MultiVue Identification Server
Strengths Analytical–capable +
operational–focused MDM Multi-domain – people, property &
assets Public sector, healthcare &
insurance expertise Sophisticated, yet well-packaged
core MDM functionality – e.g., DB partitioning, web services, BPM
Mid-market pricing Microsoft as channel Microsoft software stack
affinity Enhanced integral Microsoft
Dynamics CRM capability
Caveats UK centric; nascent US
presence Matching algorithms for
data custodianship evolving – not automated self-tuning level yet
Registry-orientation more than persisted data hub
1 – Product tested up to 50 million records with no performance issues; additional future testing with Microsoft Scalability labs
2 – 100+ sites – all Customer domain
© 2014 The MDM Institute www.The-MDM-Institute.com
Prologue
Understanding scope, diversity & limitations of current Data Governance solution offerings is tremendously challenging – even more so, given fast pace of M&A & complexities of integrating such diverse software portfolios
Nonetheless, business & IT leadership chartered with defining & executing MDM programs need help to understand & navigate through numerous Data Governance options
“Go governance, go early” is rallying cry of savvy enterprise & solution architects chartered with setting scope & direction of their enterprise’s data integration programs
© 2014 The MDM Institute www.The-MDM-Institute.com
BOTTOM LINE
Acknowledge no single MDM vendor “does it all well”
CDI vs. PIM vs. RDM Analytical vs. Operational vs. Collaborative MDM B2B vs. B2C vs. B2B2C Batch vs. real-time
Recognize that industry expertise matters Test drive identity resolution/matching &
consulting expertise Reference check based on complexity of use
case & scalability Insist on Data Governance capabilities
contractually with specific deliverables© 2014 The MDM Institute www.The-MDM-Institute.com
How to Leverage the MDM Institute
Kick start the “MDM evaluation process” Attend public workshop Bring workshop on-site
Fine tune in-process MDM strategies Due diligence on reference checking & contract details
Stay ahead of curve via MDM Business Council Re-qualify every 6 months via survey Receive MDM Alerts & access to Web-hosted research
Increase your knowledge & negotiatingstrengths via MDM Advisory Council Membership
Participate in monthly email surveys & receive updated industry scorecard Receive monthly MDM consultation via telephone
“Independent, Authoritative, & Relevant”© 2014 The MDM Institute www.The-MDM-Institute.com
MDM & Data Governance Summit™Conference Series
“More MDM programs get their successful start at MDM & Data Governance Summits than anywhere else”
MDM & Data Governance Summit New YorkMDM & Data Governance Summit New YorkSheraton Times Square ▪ October 5-7, 2014Sheraton Times Square ▪ October 5-7, 2014
MDM & Data Governance Summit San FranciscoMDM & Data Governance Summit San FranciscoHyatt Fisherman’s Wharf – May 2015Hyatt Fisherman’s Wharf – May 2015
MDM & Data Governance Summit Europe MDM & Data Governance Summit Europe London ▪ May 18-20, 2015London ▪ May 18-20, 2015
MDM & Data Governance Tokyo MDM & Data Governance Tokyo Belle Salle Kanda– Tokyo ▪ July 2015Belle Salle Kanda– Tokyo ▪ July 2015
MDM & Data Governance Summit Canada MDM & Data Governance Summit Canada The Carlu – Toronto ▪ July 2015The Carlu – Toronto ▪ July 2015
MDM & Data Governance Summit Asia-Pacific MDM & Data Governance Summit Asia-Pacific Doltone House, Darling Island Wharf – Sydney ▪ July 28-30, 2015Doltone House, Darling Island Wharf – Sydney ▪ July 28-30, 2015
MDM & Data Governance Summit ShanghaiMDM & Data Governance Summit ShanghaiShanghai Int’l Convention Ctr ▪ Fall 2015
© 2014 The MDM Institute www.the-MDM-Institute.com
Authoritative
Relevant
Independent
Aaron ZornesFounder & Chief Research
Officer www.the-MDM-Institute.com
[email protected]/in/aaronzornes
+1 650.743.2278 @azornes
© 2014 The MDM Institute www.The-MDM-Institute.com
About the MDM Institute
Founded in 2004 to focus on MDM business drivers & technology challenges
MDM Advisory Council™ of 150 Global 5000 IT organizations with unlimited advice to key individuals, e.g. CTOs, CIOs, data architects
MDM Business Council™ website access & email support to 35,000+ members
MDM Road Map & Milestones™ annual strategic planning assumptions
MDM Alert™ newsletter
MDM Market Pulse™ monthly surveys
MDM Fast Track™ one-day public & onsite workshop rotating quarterly through major North American, European, & Asia-Pacific metro areas
MDM & DATA GOVERNANCE SUMMIT™ annual conferences in London, Madrid, NYC, San Francisco, Singapore, Sydney, Tokyo & Toronto
“Independent, Authoritative, & Relevant”
About Aaron Zornes Most quoted industry analyst authority on topics of MDM, RDM & Data Governance
Founder & Chief Research Officer of the MDM Institute Conference chair for Information Mgmt’s MDM & Data Governance Summit
conferences Founded & ran META Group’s largest research practice for 14 years M.S. in Management Information Systems from University of Arizona
MDM Institute Advisory Council
Advisor agrees to provide Institute’s consultants with advice & insight regarding the use of MDM software & related business processes at Advisor’s convenience
Advisor agrees to participate in at least one fifteen (15) minute survey teleconference call every sixty (60) days
Optionally, Advisor may respond to the bi-monthly survey request via email or Internet-based survey fulfillment
Results of such MDM market research surveys shall be aggregated by the Institute & made available to all Advisory Council members
In no case, shall any Advisor-specific survey information be made available to other parties unless Advisor has specifically agreed to the release of such information in writing150 organizations who receive unlimited MDM advice to key
individuals, e.g. CTOs, CIOs, & MDM project leads
Representative Members• 3M• Bell Canada• Caterpillar• Cisco Systems• Citizens Communications• Doctors Without Borders• Educational Testing Services• GE Healthcare• Honeywell• Information Handling Services• Intuit• JC Penney• McKesson• Medtronic• Microsoft• Motorola• National Australia Bank• Nationwide Insurance• Norwegian Cruise Lines• Novartis• Polycom• Roche Labs • Rogers Communications• Scholastic• SunTrust• Sutter Health• Visa• Westpac• Weyerhaeuser
© 2014 The MDM Institute www.The-MDM-Institute.com