Best Practices: Onboarding and Team...
Transcript of Best Practices: Onboarding and Team...
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Best Practices: Onboarding and Team Building
Penny Fletcher, PHR, SHRM-CP HR Manager, Little America Hotel and Resort President, Frontier Human Resources Assn
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Candidates You Don’t Select
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Onboarding
What do you think onboarding is, and what is one thing you think you do very well when onboarding?
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Some statistics
• Aberdeen Group (2009) 54% of companies with onboarding programs reported higher employee engagement
• SHRM (2010)the average cost to fill a position is between $300 and 18,000
• Bamboo HR (2014) average company loses 1 in 6 new hires each of the first three months
• OfficeTeam (2015) 40% of millennials want better onboarding
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Plan Ahead for these Challenges
• “We Don’t Have Time”
• “That’s HR’s Job”
• Who will train/what makes a good trainer
• Short term vs long term
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Before the first day
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The First Day……..
• Procedures/Policies • Chain of command • Specific Task Training • “Who’s Who” • Benefits and other paperwork • One time
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…….and beyond
• Forming relationships • Performance expectations • Company Culture define the why
– Mission – Vision – Values
• Ongoing
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TEAM BUILDING
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Getting to Know You
Find commonalities with coworkers, to understand the different perspectives everyone
brings to the daily tasks. Bingo Candy Bar Personalities Memory Wall Two Truths and a Lie Group Timeline
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Effective Communication
To learn how to clearly give directions, how to ask the right types of clarifying questions, how
to let supervisor/manager/coworker know when the directions are unclear---in a professional
way. Mystery Pairs Draw the Picture Telegraph Charades
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Collaboration
Working together toward a common goal.
Scavenger Hunt Sew together Barter Puzzle
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Creative Problem Solving
Solve the problem; respecting and appreciating different viewpoints; working with people you
don’t normally associate/work with
Spaghetti Tower Build the Bridge Egg Drop
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Interdependence and Trust
Begin to rely on each other and see the strengths everyone brings.
Perfect Square Pinball LapSit Turning Over a New Leaf