Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

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Questions or Comments? Phone 1.800.948.0113 Email [email protected] Copyright © 2011 Grow Socially, Inc. All Rights Reserved. Copyright © 2010 Grow Socially, Inc. All Rights Reserved. Best Practices for Social Media By John Foley, Jr. 2011 TLMI Annual Meeting 1
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At the 2011 TLMI Annual Meeting, Grow Socially and interlinkONE CEO John Foley, Jr. delivered this presentation on "Best Practices for Using Social Media". John provides advice on items such as: - Developing a social media strategy and plan - Creating a content distribution plan - How to measure social media - And more!

Transcript of Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Page 1: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.1

Copyright © 2010 Grow Socially, Inc. All Rights Reserved.

Best Practices for Social Media

By John Foley, Jr.2011 TLMI Annual Meeting

Page 2: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

John Foley, Jr.

Grow Socially, Inc – Support Services

Online Marketing/Social Media Plan, Manage, Execute and

Measure

interlinkONE – Software (SaaS)

Enterprise Marketing Management Software

Plan, build, manage, execute and measure all marketing activities

Happy Birthday 15 Years!

I love Mar(H)keting!

Page 3: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

The Book

► Strategies, Plans, Case Studies and More…

► A guide to help you diversify your business and sell solutions.

► http://ilink.me/BookSite

Page 4: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Phone’s on! Twitter and more,

► Feel free to send questions, comments, feedback, good info, and more!

► /johnfoleyjr

@JohnFoleyJr

Page 5: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

SOCIAL MEDIA’S IMPACT

Page 6: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

QUALMAN - SOCIALNOMICS

Page 7: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Social Media Statistics

► 800 Million Users on Facebook

NOTE: As of September 2011

► 300 Million Users on Twitter

Page 8: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Social Media Statistics (cont.)

► 36+ Hours of Video Uploaded every minute (#2 search engine)

► 50 million users on Google+ in 3 months

Page 9: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Facebook Growth: 2010-2011

Source: http://www.huffingtonpost.com/2011/09/01/growth-social-media-infographic_n_945256.html

Page 10: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

BEST PRACTICES FOR SUCCESS

Page 11: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

The First Step is…

► Start with a Plan► Address Goals► Make a Schedule► Know What You

Want to Do

Page 12: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

The 8-Step Strategy Step 1: Describe the Business

Step 2: Business Goal

Step 3: Where Is the Audience Cyclically?

Step 4: How Does the Audience Use Social Media?

Step 5: The One Thing/Keywords

Step 6: How Will You Humanize the Brand

Step 7: Content Resource and Distribution Strategy

Step 8: How Will You Measure Success?

Strategy Before Tactics!

Page 13: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Expo Event8AM-6PM

Send out flyers to clients

Announce on website

Email eNewsletter (Announce)

Tell colleagues you’re attending

Send thank you cards

Enter new contacts in CRM

Mail -Monthly Newsletter

Phone Calls

Marketing Calendar

Page 14: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Expo Event8AM-6PM

Send out flyers to clients

Announce on website

Email eNewsletter (Announce)

Tell colleagues you’re attending

Send thank you cards

Enter new contacts in Excel

Mail -Monthly Newsletter

Create Post, Link back to website

Announce on &

Comment on event’s page

Connect with Keynote Speakers on

Join in on event’s hashtag

Share speaking presentation on

Friend new contacts on

Share event article on

Share event article on

Announce booth # with video post

Follow-Up with Post & Post Pictures

Marketing Calendar

Page 15: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Create Marketing Campaigns

Integrating content creation, distribution, customer engagement, and measurement of your marketing efforts can increase

campaign effectiveness.

Page 16: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Effective Online – Inbound Marketing

► Online/Social Media Marketing Plan► Website is the Hub: interactive and engaging?► Search Engine Optimization

Online Marketing Plan

Page 17: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2010 Grow Socially, Inc. All Rights Reserved.Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2010 Grow Socially, Inc. All Rights Reserved.

$

Optimize / Social FriendlyeNewsletter Sign-Ups

White PapersOffersEmailsPollsBlogs

Landing Pages

Get Noticed

Engageand

Nurture

Inquiries

Engageand

Nurture

Integrated Multi-Channel MarketingAction – Publish – Engage – Converse – Share

Social Media Blogging Analytics Content Mgmt SEO

Start with MKTG Plan

Product?Service?Asset?

Qualified and Budgeted

Buyers

Page 18: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

HOW TO GET MORE OUT OF EACH CHANNEL

Page 19: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Getting More out of Twitter

Use it to engage others (marketers, customers, partners) in conversations

Use Search.Twitter.com to hear what people are saying

Page 20: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Learn about Prospects on Twitter

Page 21: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Distribute Key Information

Page 22: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Getting More out of Facebook

► Pay attention to News Feed Optimization► Post pictures, videos,

Questions, etc.

► Promote your page via print, email, & web!

Page 23: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Create a Company Page

► Logo► Name► Content

Page 24: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Create a Personal Page

► Share personal & professional information

Page 25: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Getting More out of YouTube

Capitalize on SEO/link-building opportunities:

Link to your website in Video Description!

Use Keywords

Page 26: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Create Your Own Channel

Page 27: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Getting More out of LinkedIn

► Do more than just make connections… participate!

► Engage in Groups

► Fill out your profile

Page 28: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Complete Your LinkedIn Profile

Upload your

photo! Add Company’s Website &

BlogAdd Twitter Name

Personalized URL

Page 29: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Get Involved in Groups

► Find groups for your industry… and those that your customers belong to!

► Actively participate and engage

► Share relevant information that will help to build your network

Page 30: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Getting More/Started with Google+

Page 31: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Google+ Highlights

► Speak longer than 140 characters

► Engagement there is high!

► Tightly Integrated with other Google apps:

Page 32: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Google+ Highlights: Circles

Page 33: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Fundamentals for all Networks

1. Build your network

2. Engage with the network you have built

3. Be relevant

4. Be consistent

5. Track and analyze

Page 34: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

The Question Is…

Can Social Media Benefit You?

Page 35: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Flexcon

► John Bennett

Page 36: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Hands-On Strategic Plan

► In this hands-on exercise, we will create a strategic plan for a Converter/Supplier.

Page 37: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Hands-On Twitter

► In this hands-on exercise, we will either create a Twitter account with someone in the audience or we will show them how to search for prospects…. or both!

Page 38: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Hands-On YouTube

► In this hands-on exercise, we will create a quick promotional video with a volunteer from the audience and walk through best practices for uploading it to YouTube.

Page 39: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Hands-On LinkedIn

► We will call upon an audience volunteer to demonstrate their best use of LinkedIn.

Page 40: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Facebook

► Discuss Like’s and Facebook Tabs

Page 41: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

ANY QUESTIONS? STORIES? COMMENTS?

Page 42: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Wrap Up

► Start with a Plan► Create a Online

Marketing Strategy► Incorporate Your

Social Media, SEO and Website

► Measure the Results!

Page 43: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Contact Me

iFlyMobi.com

QR Code

Page 44: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Free Social Media White Paper

Get it for free at: http://ilnk.me/10Tips

Page 45: Best Practices for Social Media [Presented by John Foley, Jr. at the 2011 TLMI Annual Meeting]

Questions or Comments?Phone 1.800.948.0113Email [email protected]

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.45

THANK YOU!