Best Practices for Marketing IoT and RFID Technology
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Transcript of Best Practices for Marketing IoT and RFID Technology
2/11/2015
FORWARD VISION MARKETING
How to Market RFID and IoT
Technology
FORWARD VISION MARKETINGFORWARD VISION MARKETING
About Me
Kelly Stark, CEOForward Vision Market ing Technology marketing consultant with 20 years of experience in high-tech
business-to-business marketing.
Principal founder of Forward Vision Marketing, LLC, a full service B2B technology marketing company specializing in IoT and RFID marketing.
My career included developing winning marketing communication strategies in energy, healthcare, and the security industry using wireless technology such as RFID and GPS. Early career background focused on chemical engineering at IBM, Micron, and Texas Instruments.
Education : Southern Methodist University - Cox School of BusinessMBA University of ArizonaBS, Chemical Engineering1990 – 1995
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Why are we here?
My personal goal is to show RFID and IoT technology companies how to define your winning marketing plan.
Agenda:
Introduction to Forward Vision Marketing
Problems with Marketing Technology
Educational Approach to Marketing
FORWARD VISION MARKETINGFORWARD VISION MARKETING
Forward Vision Marketing is a ful l service marketing agency that understands technology and how to best communicate in a business-to-business marketplace.
About Forward Vision Marketing
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Marketing Map
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Team
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Experience
Forward Vision and team members have worked with many technology companies on both a national and global level.
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Problems in Marketing Technology
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FORWARD VISION MARKETING
RFID and IoT are Radical for Customer Market Adoption
RFID and IoT
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Complexit ies of RFID and IoT Market Adoption
Source: Room 5
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Internal resistance to change
Poor visibility into efforts
Technical complexity
Difficulty demonstrating ROI
Here are some common Barriers and Drivers to adoption:
Barriers
Testimonials
Promotion on many channels
Great Training
Case Studies
Drivers
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Educational Approach to Marketing Technology
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Steps to Formulating Your Marketing Strategy
Target Markets
Buying Process
Hierarchy of Needs
Product Differentiators
Positioning Statement
Activities and Tactics
Measurement and Metrics
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Consumer Decision-Making ProcessInfo security threat
New Facility
Property loss Upgrading security system
9/11 drivenOrigination
Information Gathering
Decides to look at new Security System
Evaluating
Talk to colleagues
Internal Meeting
Talk to consultants
Talk to Integrator
Talk to Dealer
On-site test
Need to order more badges & readers
Purchase Decision
Post-Purchase Decision
Need to order more badges & readers
Quality Issues
Security Manager decides
Internet Search
Demos
Look at best practices
ResearchMagazine/ internet
Create RFP
IT Manager decides
IT & Security decides
Access Control Strategy Example Buying Process
Quote
Quality Issues
Hardware Install
Install Issues
Badge Personalization
Key Stage 2
Key Stage 1
Key Stage 3
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What sources do customer identify RFID equipment providers?
Source 2015 Forward Vision marketing survey to RFID prospects and customers
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Build education tools that train and generate leads
Remember 8-10 touches before reaction
Educational Marketing Approach to Driving Adoption
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Top Lead Generation Offers
Educational Content Tactics
1. eBooks or Guides
2. Templates or Presentations
3. Research & Reports (ex: State of Inbound Marketing)
4. Whitepapers
5. Kits (multiple offers packaged together)
6. Live Webinars
7. On-demand Videos
8. Blog posts (if there is a CTA in the post)
9. Demo Requests, Contact Sales, RFP, Etc (more sales-ready offers)Source 2014 Hubspot
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Engage mode: Follow up with new users to answer questions and add validation◦ Testimonials◦ Demos◦ Product Comparisons◦ Partner referrals◦ Whitepapers◦ Forums◦ Social Groups
Educational Marketing Approach to Driving Adoption
FORWARD VISION MARKETING
Educational Marketing Approach to Driving Adoption
Build customer engagement at beginning: build teams with key influencers across work groups, set goals and build hype. Launch logo and project name Internal Wiki page or landing page Personnel connections with team Setup technical support and help desk
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Educational Marketing Approach to Driving Adoption
FORWARD VISION MARKETING
Validation phase share pilot and customer stories, training and company events to get the rest of company on-board◦ Help Desk◦ User Guides◦ Training Videos/Workshops◦ Company Events◦ Posters◦ Newsletters◦ Website
Educational Marketing Approach to Driving Adoption
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The key to positive sales is user adoption
whichmeans
providing all the tools so your customer will
actually use your product.
Educational Marketing Approach to Driving Adoption
FORWARD VISION MARKETING
FORWARD VISION MARKETING
Questions?Kelly Stark
PrincipalForward Vision Marketing
RFIDmarketing.com214-228-7882
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Let Forward Vision Marketing develop a digital marketing audit for your business!
You don’t have to analyze yourself.
Good News!
1. Branding & Content
2. Website Scorecard
3. Website Performance
4. Keywords
5. Competitive Analysis
6. Website Functionality
7. Browser Compatibility
8. Mobile Accessibility
9. SEM Search Engine Marketing
10. Social Media