Session 161 PD - Best Practices & Considerations for Accelerated Underwriting

Moderator:

Donna Christine Megregian, FSA, MAAA

Presenters: Gregory A. Brandner, FSA, MAAA

Lisa Hollenbeck Renetzky, FSA, MAAA

SOA Antitrust Compliance Guidelines SOA Presentation Disclaimer

2017 SOA Annual Meeting & ExhibitMODERATOR: DONNA MEGREGIAN, FSA, MAAA

PRESENTERS:

GREGORY BRANDNER, FSA, MAAA

LISA RENETZKY, FSA, MAAASession 161 , Best Practices & Considerations for Accelerated UnderwritingDate

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Presentation Disclaimer

Presentations are intended for educational purposes only and do not replace independent professional judgment. Statements of fact and opinions expressed are those of the participants individually and, unless expressly stated to the contrary, are not the opinion or position of the Society of Actuaries, its cosponsors or its committees. The Society of Actuaries does not endorse or approve, and assumes no responsibility for, the content, accuracy or completeness of the information presented. Attendees should note that the sessions are audio-recorded and may be published in various media, including print, audio and video formats without further notice.

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Do you have an accelerated underwriting program?

1 2 3 4

53%

5%

21%21%

1. Yes – already implemented2. Working on it, but not

implemented yet3. No, but under

consideration4. No and no plans to within

the next 1-2 years

Where does your accelerated underwriting program fit in the spectrum of underwriting paradigms?

1 2 3 4 5

0% 0% 0%

50%50%

1. Close to guaranteed issue2. Simplified Issue3. Automated Underwriting4. Simplified Underwriting5. Close to medically

underwritten

6

Q/A• How do you define accelerated underwriting?

Where does your accelerated underwriting program fit in the spectrum of underwriting paradigms?

1 2 3 4 5

0%5%

23%32%

40%

1. Close to guaranteed issue2. Simplified Issue3. Automated Underwriting4. Simplified Underwriting5. Close to medically

underwritten

What is the maximum face amount you are offering on an AUW basis?

1 2 3 4 5 6

14%

33%

24%

3%0%

26%

1. $250k2. $500k3. $1 million4. $5 million5. More than $5 million6. No AUW program

9

Q/A• What is/are the reason(s) to move to develop an

accelerated underwriting program?

10

Q/A• How does accelerated underwriting interact with

other underwriting paradigms? Why is it important?

If you have a AUW program, which data sources are you using in your process (choose all that apply)?

1 2 3 4 5 6 7 8 9 10

83%

71%

83%

56%

2%0%0%

4%

25%

29%

1. MIB2. MVR3. Rx4. Credit/Credit-based score5. Industry predictive model6. In-house predictive model7. Smoke predictor8. Facial recognition9. EHR10. Wearables

12

Q/A• What tools are useful and/or necessary in your

opinion to develop a program and why? • What roles do the new tools play in changing the

underwriting process?

13

Q/A• Where would you suggest a company start when

looking at AUW?

What area of your company is leading the AUW movement/exploration?

1. Marketing2. Pricing3. Underwriting4. Distribution5. Senior Management6. IT7. Legal8. Other

15

Q/A• Who needs to be involved in the conversation as it

pertains to AUW program development?

16

Q/A• What area(s) of the company are leading the

implementation effort?• Is this useful and how would you suggest improving

that implementation effort?

17

Q/A• Your marketing area wants a new AUW program. They

say that other companies are getting 80%-90% of people through their programs and want that as well. How do you respond to this…politely.”

• What are the balancing factors when developing an AUW program?

• Where do you begin when developing assumptions for AUW?• What data is available or how do you make it available?

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Q/A• Many carriers are introducing AUW programs at the

same retail premium rates and same risk classes as their current medically underwritten products. Does this mean those carriers are expecting the same mortality results as for their fully underwritten business?

How long do you think creating and implementing an accelerated underwriting program takes?

1 2 3 4 5

0%7%

41%34%

18%

1. <3 months2. 3-6 months3. 6-9 months4. 9-12 months5. 12+ months

20

Q/A• What are some difficult issues during development,

then during implementation of an AUW program?• Development being the idea/concept of the program,

implementation meaning execution of the program.

21

Q/A• Pros and cons of hold outs?

• What have you heard about how hold out programs are working?

• What other kind of monitoring should be done?

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Q/A• Do you have any suggestions on how to help train

underwriters when AUW may be allowing basic training cases to be sent through without an underwriter looking at the case?

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Q/A• How does AUW fit in the changing PBR world?• What do companies need to consider and work

through?